Demand forecasting has long been a critical challenge in the US supply chain operations, plagued by disruptions, fluctuating demand, and price volatility. Developing and implementing AI models that can accurately predict demand is essential in response to these issues. This study aimed to investigate the feasibility of applying machine learning techniques to demand forecasting, particularly in supply chain operations. A comprehensive analysis was conducted using historical data from a logistics company in the USA, which was used to train five traditional demand forecasting methods: Linear Regression, ElasticNet, Random Forest, MLPRegressorn, and XGBoost. Additionally, feature selection, data normalization, and dimensionality reduction techniques were employed to improve the accuracy of these models. Strategic metrics were used to evaluate the model's performance: Random Mean Squared Error, Mean Absolute Error, and R-squared score. The results of this study indicate that AI models have shown significant promise in predicting target sales in supply chains with Linear Regression emerging as the most effective model with the lowest RMSE, MAE, and an R-squared score close to 1. Practical implications of implementing such AI models in the US supply chain include optimized inventory management, reduced costs, and enhanced customer satisfaction. This research contributes to the existing body of knowledge on AI applications in demand forecasting, highlights the importance of traditional methods being supplemented by machine learning techniques, and provides practical recommendations for businesses seeking to improve their supply chain operations.
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