Destination Visit Research Articles

The characteristics of drowning among different types of international visitors to Australia and how this contributes to their drowning risk

ObjectiveAustralia is a popular destination for international visitors. This study reviews international visitor drowning deaths in Australia and analyses drowning by visitor type. MethodsA total population retrospective study exploring drowning deaths of international visitors was conducted between 2008 and 2018. Data were extracted from the Royal Life Saving National Fatal Drowning Database and categorised into four subgroups: overseas tourists, international students, working holiday makers and work-related visitors. Descriptive statistics, non-parametric tests and relative risk (RR) were calculated. ResultsIn total, 201 international visitors drowned in Australia, 7% of all drowning deaths; a crude drowning rate of 0.27/100,000 visitors versus 0.95/100,000 for residents (RR=0.19 [95% CI: 0.16–0.22]). Most deaths were males (79%) and people aged 18–34 years (50%). Visitors frequently drowned at beaches (33%), and when swimming (41%). Thirty-five percent recorded a pre-existing medical condition. Overseas tourists on holiday were the most likely to drown compared to other subgroups. ConclusionInternational visitors represent a small but increasing proportion of people drowning in Australia. The circumstances of which visitors drown vary by travel purpose, age, country of origin, location of drowning and activity. Implications for public healthInternational visitors have unique safety needs, requiring tailored prevention based on the purpose of travel and country of origin.

Aspect-Based Sentiment Analysis of Hotels in Bali on Tripadvisor Using BERT Algorithm

The covid pandemic that began in 2020 has caused enormous losses worldwide, including in Indonesia. Human-to-human contact is the source of the transmission of the covid virus, so the government urges people to maintain cleanliness when interacting. Bali is a popular destination for foreign and domestic visitors in Indonesia. Hospitality businesses in Bali unquestionably face a high risk of covid transmission; consequently, changes in hotel business processes are unavoidable; the implementation of new business processes can have a negative effect on business performance. In order to maintain Bali's reputation as the most popular tourist destination in Indonesia, the government must evaluate the performance of several hotel services that have implemented new business processes. The Aspect-Based Sentiment Analysis (ABSA) methodology can be utilized for performance evaluation. One of the finest algorithms for analyzing text, Bidirectional Encoder Representations from Transformer (BERT), is required for sentiment analysis. The data consists of textual customer evaluations of hotels in Bali that have implemented a new protocol or Standard Operational Procedure (SOP), retrieved from the Tripadvisor website. In the form of a number of evaluations of various aspects of the hotel, the research results can assist the government in analyzing the performance of hotels in Bali based on predetermined criteria.

Psychological capital as a moderator in the relationship between job insecurity, job stress, and hotel employees' turnover intention during the Russia-Ukraine war

It is crucial to examine the impact of professional uncertainty on tourism staff following the commencement of the Russia-Ukraine crisis in 2022. The major goal of this study is to see how job insecurity perception, job stress, and turnover intention interact, as well as the moderating role of PsyCap in these interactions. The study was conducted in Antalya, a popular vacation destination for Russian and Ukrainian visitors. The results of the research show that the perception of job insecurity positively affects both job stress and turnover intention. Furthermore, job stress has been shown to have a positive effect on turnover intention. Additionally, PsyCap's moderator effect was confirmed for both the association between job insecurity and job stress, and the relationship between job insecurity and turnover intention. It is thought that the study will contribute to the literature in terms of measuring employee perception while the 2022 Russia-Ukraine crisis continues.

Celebrity endorsement in tourism: Attention, emotional arousal and familiarity

Celebrity endorsement in tourism is utilised by global marketing practitioners to attract tourists to visit destinations. Despite this, studies are yet to assess the efficacy of two specific types of celebrity endorsement, a celebrity from the host country (host celebrity) vs. a celebrity from the country-of-origin (origin celebrity). Utilising the match-up hypothesis, this research applied a quasi-experimental design, consisting of a mixed method approach, which combined eye-tracking and self-report data. Convergent results across three studies demonstrate that an origin celebrity elicits a higher intention to visit, mediated by the emotional arousal evoked from the endorsement. Eye-tracking analysis demonstrated that an origin celebrity elicits a higher degree of visual attention and emotional arousal when the advertised scenery is familiar. However, this promotion effect disappears in unfamiliar scenery. This research contributes to an evolving debate on celebrity endorsement in tourism, revealing the psychological and physiological mechanisms underpinning the effectiveness of destination marketing campaigns.

Exploring Regenerative Tourism Using Media Richness Theory: Emerging Role of Immersive Journalism, Metaverse-Based Promotion, Eco-Literacy, and Pro-Environmental Behavior

The evolving tourism industry and increasing number of travelers are not only raising environmental concerns about tourism sites, but also posing challenges for local communities. In this scenario, the notion and agenda for sustainable tourism are widely criticized due to their limited scope and emphasis on creating a balance between economic and adverse environmental and communal benefits. In response, the call for a necessary paradigm transformation has become intense. Consequently, a new approach—regenerative tourism—has been developed to create awareness about pro-environmental behavior to satisfy the primary needs of the community. Regenerative tourism supports the quality of life of local people. Therefore, there is a great need to promote eco-literacy through innovative and better audience experience-laden communication strategies, such as immersive journalism and metaverse-based promotional content. However, little is known about how these future technologies interplay with psychological and social mechanisms to enhance regenerative tourism intention. Drawing an analogy from pro-environmental theory and media richness theory, this research intends to identify whether virtual, augmented reality merger (i.e., immersive journalism), and metaverse-based environmental delineations may contribute to educating tourists and lead to regenerative tourism intention. This research was carried out using a cross-sectional online survey that collected data from 776 digital media users from Pakistan who plan to visit a destination or have done so previously. The results from the data, based on structural equation modeling, suggested that immersive journalism and metaverse-based regenerative tourism promotion are communication strategies that effectively enhance eco-literacy and lead to pro-environmental behavior. However, dispositional empathy has critical moderating implications; the greater the extent of the empathy concerns that individuals uphold, the stronger the eco-literacy and pro-environmental behavior. Finally, regenerative tourism intention can be predicted by these antecedents effectively. Therefore, these pioneer results confirmed that innovative technology-driven media content can augment awareness of regenerative tourism activities and transform travelers’ intention to adopt regenerative practices during destination visits. This research suggests strategic guidelines for organizations and governments to implement practical, innovative, and communicative tools that support adopting regenerative practices among prospective travelers.

How VR Technological Features Prompt Tourists’ Visiting Intention: An Integrated Approach

To achieve sustainable tourism, the tourism development authorities have used advanced technologies to promote destinations, attract visitors, and protect the environment. Accordingly, while the available research on tourism technologies indicates that virtual reality (VR) matters in the visit intention of potential tourists, the mechanism of their inner senses when experiencing VR technologies is overlooked. To fill in this void, this study develops a comprehensive conceptual model for investigating the influence of VR technological features on tourists’ minds, and consequently, their destination visit intention. This study integrates the technology acceptance model, stimuli-organism-response model, and flow theory into a unified conceptual model for a comprehensive understanding of tourists’ behavior. By focusing on tourists’ decision-making and behavior processes, this study sheds new light on how VR stimuli (i.e., vividness and interactivity) could translate into tourists’ attitudes and visiting intentions. This conceptual model is then tested and validated using structural equation modeling on survey data collected from 311 VR users after experiencing virtual tours designed for destinations in Vietnam. The findings indicate that virtual tours affect tourists’ psychological well-being, which translates into visiting intention. Based on the results, this study emphasizes the role of VR as a powerful marketing tool to promote a destination. Furthermore, approaches to enhance the effectiveness of VR tours, particularly, for tourism developers, are proposed. This study thus contributes to the literature in the area of VR tourism, contributing both theoretical and practical knowledge.

Behavioural intentions through virtual reality from a destination image perspective

PurposeThis study aims to investigate potential tourists’ behaviour regarding visiting and recommending a destination based on an image derived from a virtual reality (VR) model, including motivations for travel and place attachment.Design/methodology/approachThe study had two phases and used both qualitative and quantitative methodological approaches. The qualitative approach consisted of a focus group conducted to obtain the most important attributes of the destination image. The quantitative approach, which consisted of a self-administered questionnaire, was distributed to all the participants following a VR experience to provide data to empirically test the hypotheses proposed in the conceptual model.FindingsMotivations for travel positively influence the image of a destination in both its cognitive and affective dimensions. Also, the cognitive dimension of destination image influences affective dimension of destination image and both dimensions affect overall destination image. Moreover, destination image, cognitive dimension and affective dimensions influence place dependence and identity. In turn, place dependence and place identity positively influence intention to visit the destination, but not intention to recommend it. Finally, intention to recommend the destination is positively influenced by the intention to visit the destination.Research limitations/implicationsDue to the complexity of the overall experience, the sample was selected purposefully, and all participants belong to Generation Z. Extending this study to other generations would also be valuable.Originality/valueAlthough the utility of VR for tourism marketing purposes has been one of the most researched areas during recent years, factors that could encourage tourists to visit destinations previously displayed in VR are not yet identified.

Effective Use of Authenticity Value as a Catalyst for Coastal Intermediate Cities Development: A Case of Al-Quseir City, Egypt

The concept of Authenticity refers to a property's ability to ensure, preserve,and sustain its cultural value over time. In recent years, the UNESCO WorldHeritage Center has worked to create a conceptual framework that would providecriteria for evaluating, conserving, and managing urban heritage. Coastal cities areattractive destinations for both inhabitants and visitors all over the world. Further,intermediate coastal cities are considered to have a critical and significant basis indeveloping substantial economic and social interactions. Therefore, this researchaims to examine the potentials and values of intermediate coastal cities in Egypt toidentify practical guidelines that may efficiently enhance cities' development takingAl-Quseir city as a case study, one of the most promising coastal cities. Based onprofound theoretical and analytical studies, the authenticity concept was studiedand analyzed composing a list of indicators that illustrate the value of coastal cities.Followed by an analysis of Al-Quseir city and examining it against the authenticityadopted indicators. In addition to evaluating the Al-Quseir strategic plan todetermine to what extent it contributes to enhancing the value of the city'sauthenticity. Moreover, this study will offer an assessment framework by which thedevelopment of Al-Quseir city could be assessed.

Kivrei tsadikim as holy places? The tsadikification process of Jewish cemeteries in the state of Israel

ABSTRACT This paper analyzes the major change in the Jewish sacred space in Israel. It demonstrates the distinct process wherein pilgrimages emphasizing ancient Jewish history are often replaced by visits at the tombs of venerated contemporary figures. In various places throughout Israel (and the Diaspora), a complex system of sacred tombs has developed comprising sites that are physically and symbolically distant from Jerusalem. In recent years, cemeteries throughout the State of Israel have been transformed from burial places serving the families of the deceased to pilgrimage destinations for visitors specifically seeking to prostrate themselves on the holy graves of rabbis, public figures, and leaders of communities and Hasidic dynasties, whether Mizrachi or Ashkenazi. This tsadikification process has developed almost without institutional or national political involvement, and is the result of the activities of individuals and families, non-profit organizations, Hasidic dynasties, and various organizations promoting the expansion of the map of Jewish sanctity.

Online tourism experiences: exploring digital and human dimensions in in-remote destination visits

ABSTRACT Fully online tourist experiences remain a largely unexplored area of inquiry, as a valuable and meaningful traveling modality per se, beyond any connection with conventional tourism. This explorative study aims to advance knowledge on the role of human and technology dimensions in shaping the online tourist experience during the pandemic. A sample of 9,300 Airbnb Online Experience reviews of thirty-four online destination experiences was analyzed. A typology of four fully online tourism experiences is presented, such as individual escape and personalized learning, meeting the destination, meeting the host and social bonding. The research reveals the dynamic evolution of the fully online tourist experience during the pandemic, highlighting the strengthening role of the human dimension and the human-to-human interaction, despite the digital mediation of the in-remote destination visit. Avenues for destination management and marketing research and practice spring from the analysis of fully online tourist experiences as a form of virtual tourism. 完全在线的旅游体验仍然是一个很大程度上未被探索的领域, 作为一种有价值和有意义的旅游方式, 超越了传统旅游的任何联系. 这项探索性研究旨在增进对人类和技术维度在大流行期间塑造在线旅游体验中的作用的认识. 对34个在线目的地体验的9300个Airbnb在线体验评论样本进行了分析. 介绍了四种完全在线旅游体验的类型, 如个人逃生和个性化学习、与目的地见面、与主人见面和社会联系. 这项研究揭示了疫情期间完全在线旅游体验的动态演变, 突出了人的层面和人与人的互动的强化作用, 尽管远程目的地访问是数字媒介. 目的地管理和营销研究与实践的途径来源于对作为虚拟旅游形式的完全在线旅游体验的分析.

Escaping the heat: Climate change and visitation to the Lake Tahoe basin

The Lake Tahoe Basin of California and Nevada is a popular destination for visitors. As temperatures rise globally, visitation to this climatic refuge is likely to grow. Increased visitation contributes to increases in vehicle miles of travel (VMT), congestion, crashes, emissions, and deteriorating travel experiences at Lake Tahoe, while also contributing to friction between visitors and residents. Policymakers are exploring ways to mitigate these problems, but one key uncertainty to first address is exactly how many visitors are in the Tahoe Basin at a given time and how and where they travel while there. It is also unclear how visitation is influenced by heat in the nearby lower-elevation population centers during the summertime, which is when visitation is the highest. This study thus seeks to 1) quantify day and overnight visitors in the Tahoe Basin, 2) estimate VMT attributable to each group, and 3) model the influence of hot temperatures nearby on visitation and VMT within the Tahoe Basin. We use existing survey data, network GIS analysis, and publicly available weather data to model the relationship between particularly hot conditions and vehicle flow through two of the region’s primary entry points and estimate in-basin VMT attributable to travel through them. We evaluate several ways of defining “hot conditions” nearby and find that between 500 and 1,200 additional vehicles enter the basin at these two points alone, generating an additional in-basin daily VMT of about 12,000 to 33,000 when hot conditions exist. Quantifying the magnitude of the challenge enables managers to design and scale interventions to mitigate impacts.

Rispetta la montagna – Risparmia l’acqua e riduci i rifiuti quando visiti le Dolomiti WHS

In 2009, the Dolomites have been inscribed in the World Heritage List as a serial property for criteria VII and VIII. In recent years, the Dolomites have become an even much more attractive destination for visitors. Many of them do not know how to behave appropriately in this sensitive environment. The Covid19 pandemic has further accelerated these phenomena. With the project "Respect the mountain" (DE: Achtsam am Berg; IT Rispetta la montagna), an awareness-raising process is being implemented since 2021 in South Tyrol, addressing visitors, locals, and tourism professionals in the area of the Dolomites WHS. It aims to raise awareness of environmentally friendly behavior, with focus on water saving and waste reduction. The project is a cooperation between the Department of Nature, Landscape and Spatial Development of the Autonomous Province of Bolzano-South Tyrol - Coordination Office Dolomites UNESCO World Heritage, IDM South Tyrol and the Agency for Environment and Climate Protection of the Autonomous Province of Bolzano-South Tyrol. Tourism associations oversee the implementation.

유튜브 여행 콘텐츠 특성이 잠재적 여행객의 행동의도와의 관계에 대한 연구

This study aimed to verify behavioral intentions of potential travelers targeting YouTube travel content and investigated to verify the relationship between YouTube contents characteristics, flow experience, emotional well-being, continuous use intentions, and actual destination visit intention. For empirical analysis, by distributing 360 samples of Google Survey Doc for a month from October 13, 2022, 287 samples were used for the final analysis excluding 73 samples of unfaithful or ambiguous responses. The analysis results of the hypothesis test in this study are as follows. Among the characteristics of YouTube contents, ease of use did not significantly affect flow experience, so Hb were rejected. but, usefulness, enjoyment and vividness were found to have a significant effect on flow experience as adopted of H1a, c and d. And hypotheses H2, H3, H4, and H5 were adopted. Through the analysis results, practical implications were provided by presenting basic data useful for establishing management strategies for travel and tourism companies.

한국관광공사 1330 관광안내 문자채팅 서비스에 대한 연구

The 1330 Korea Travel Helpline is a public service that provides tourists with customized travel information in order to promote tourism. 1330 Travel Helpline differs from other online tourism information platforms in that users can interact with certified tourism specialists throughout their journey. Furthermore, the service is run by the Korea Tourism Organization. Taking these distinguishing characteristics into account, the purpose of this study is to investigate the factors influencing the service user's information processing process and the tourist's destination visit intention. This study specifically employs the Elaboration Likelihood Model to examine the impact of information quality and source credibility on destination visit intention. Furthermore, using data collected from tourists who have used this service, this paper investigates whether the interaction quality with service representatives acts as a predictor of visit intention. The PLS-SEM approach reveals that interaction with service representatives gives users a social presence, which influences their information processing path positively. Information usefulness and visit intent are significantly influenced by information quality and source credibility. In addition, the research demonstrates that the interaction quality has a mediating effect on both of the central and the peripheral paths. The findings contribute to a better understanding of the live chat service in the context of the hospitality and tourism industries, as well as suggestions for future research.

KEPUASAN WISATAWAN TERHADAP ATRIBUT DESTINASI WISATA DI THE NUSA DUA BALI

This research was conducted at The Nusa Dua Bali. This area was a luxury area managed by ITDC. The decrease in the number of tourist visits to The Nusa Dua needed to be further studied regarding tourist satisfaction during the Covid 19 pandemic so that later it could be utilized as the input for consideration in determining the direction of regional development of the Nusa Dua in the future and making The Nusa Dua an area that continued to exist as the best area with high quality. This study aimed to: 1) Know the characteristics of tourists staying at The Nusa Dua, 2) Analyze the level of tourist satisfaction with the attributes of The Nusa Dua tourist destinations. The data analysis technique utilized was the Important Performance Analysis (IPA) with a sample of 250 tourists. Results of this research showed that the characteristics of tourists stayed in The Nusa Dua were dominantly (51.6%) male, 42.8% were aged between 25-34 years old, 87.6% were Indonesian citizen, 57.6% were self-employed. 57.6% have stayed more than once, 76.4% stayed with length of stay 1-5 days, 46.4% traveling with friends and family, 46% used online booking, 76% purposed of visit destination was for holidays, 38.4% sources of information for the visit were taken from the previous one. The level of tourist satisfaction with the attributes of The Nusa Dua destination was 100.06%, so that in general it could be said that tourists were very satisfied with The Nusa Dua. Keywords: guest satisfaction; destination attributes; important performance analysis; The Nusa Dua

Urban Development of Bayn Al-Haramayn Zone Based on 25-Year Estimation of Al-Arbaeen Crowd Density

Karbala city is known to host one of the largest annual human gatherings in the world, where a diverse group of visitors congregates in the Karbala old city to participate in the Al-Arbaeen rites. This significant event peaked on Safar 19th, resulting in mobility issues, particularly in the Bayn Al-Haramayn zone. To address this concern, this study proposes a plan that estimates the number of visitors over the next 25 years and presents a solution for the vertical expansion of the zone while maintaining its urban fabric. The proposal includes estimating the areas required to accommodate the visitors based on an average crowd density of 3.5 individuals per square meter. The authors predict that the number of pilgrims will continue to increase over the next 25 years, and by 2046, an area of 148 square kilometers will be necessary to accommodate them. Expanding the Bayn Al-Haramayn zone is crucial as it is a vital destination for many visitors, and its spiritual significance adds value to the experience of performing the Ziyarat-Alarbaeen rituals. The proposed solution focuses on vertical expansion, providing a total area of 10, 116 m2 and can accommodate up to 35, 500 capita. Moreover, the proposed solution also integrates mobility paths that align with the urban scene of the area.

Impact of social media on tourism industry in india

Tourism is a great source of revenue for any country, and the media plays a critical role in promoting tourism in many ways, including information search, decision-making behaviors, and focusing on best practices for interacting with customers. Educational tourism is one of the fastest-growing sectors of travel and tourism, but it often goes overlooked by tourism professionals and marketers. The emergence of social media has caused a significant shift in marketing strategies. Individuals, corporations, Non-Governmental Organizations (NGOs), governments, and other organizations can use social media to view, produce, and share information, ideas, career interests, and other forms of expression in digital communities and networks. According to research, social media plays a vital role in promoting educational tourism, which improves and enhances a country's economic, social, political, and cultural life. This study proposes that, for destination visits, the variables of customer perceived value should be examined using the social networking approach.

Skriveni teret turizma u post-pandemijskom periodu

After a period marked by the global pandemic of COVID-19 and its effects on the social and economic aspects, it becomes obvious that the world will have consequences for a long time. This study sought to determine the predominant category of fear that has the most significant impact on the propensity of potential tourists to visit destinations that have been affected by the pandemic and which, due to prevailing prejudices, have been categorized as "dangerous". The research was carried out in the Republic of Serbia on a sample of 800 respondents. The SPSS 21.00 program was used for data processing, and empirical findings clarify that different categories of fear have a visible influence in shaping prejudices associated with "dangerous" travel destinations. These preconceptions have a noticeable effect on the tendency to travel to destinations that are categorized as dangerous. The analysis further found gender-based disparities, with men showing greater apprehension about financial and natural hazards, while women showed increased concerns about the risks of contracting COVID-19 and traveling to risky destinations.

Pengembangan Potensi Desa Wisata (Studi Kasus Desa Wisata Sugih Waras di Kabupaten Ogan Komering Ilir, Palembang)

South Sumatra is one of the travel destinations for visitors to visit, one of the attractions of tourism found in south Sumatra is Rumah Limas Seratus Tiang. The purpose of research is to identify potential tourism in the village of Sugih Waras and to plot a strategic move in the development of the tour village Sugih Waras. Data collection is done through in-depth interviews, document study and observation. Qualitative data analysis of the potential for Tours in the village of Sugih Waras, village support in the development of Tours in the village Sugih Waras and strategic plans in the development of the tourist village Sugih Waras. Research shows the potential for tourism to be developed in the village of Sugih Waras, a natural tourist potential, the Komering River lying across the street from the Rumah Seratus Tiang, a hundred yards away, and the cultural potential of the Rumah Limas Seratus Tiang and the tomb of Prince Redjed Wiralaksana, which lies directly behind Rumah Limas Seratus Tiang. The strategic plan for the development of the Rumah Limas Seratus Tiang, among other things: in its next generation of grants aimed at building an attraction of Desa Wisata Sugih Waras panoramic view. As for other strategic attractions development plans by holding regional dance races, distich and song competitions; Accessibility development by road improvement, transportation to tourist villages; The amenity with the provision of the sound system, the costume of the dancer and the development of the attraction by making securing village Sugih Waras one of history's destines equipped with the activities of the distich and the singing of the region. This is being done to realize the potential development of a village tour potential in Desa Sugih Waras.

The COVID-19 Pandemic and Factors Influencing the Destination Choice of International Visitors to Vietnam

The Association of Southeast Asian Nations (ASEAN) is an attractive tourist destination with diverse and unique experiences, in which Vietnam is considered one of the most famous destinations in this region. Quality evaluations and strategies for attracting international tourists are being thoroughly researched. However, the COVID-19 pandemic has had the most significant impact on the tourism industry, which has suffered greatly. Therefore, the recovery and expansion of international tourism necessitate the employment of tourism-related businesses and service sector workers. Extensive research must be conducted to identify solutions and new directions to recover the international tourist market’s growth as quickly as possible. This study identifies the factors that influence the destination of international visitors visiting Vietnam after the COVID-19 pandemic by modifying and evaluating the scales of the theoretical model. Using the convenience sampling technique, data were collected through interviews with 208 international visitors, with 29 observed variables. Using SPSS 22.0, five factors influencing international visitors’ decisions to visit Vietnam were revealed: tourist motivation, tourist attitude, destination image, social media, and environmental quality. Finally, the authors provide policy recommendations to enhance the allure and viability of Vietnam’s tourism following the effects of the COVID-19 pandemic. This study’s outcome is intended to establish the importance of the many variables influencing the choice of destination for international visitors.