Abstract Despite their domestication some 1500 years ago, the behavioural repertoire of companion rabbits barely differs from that of wild rabbits. When presented with a companion rabbit behaviour issue, it is, therefore, necessary to consider their management in relation to the habitat, biology and behaviour of wild rabbits. Health factors may also be implicated; although as a prey species, rabbits naturally hide signs of disease or injury. This can complicate a health diagnosis. This case study concerns an elderly spayed female indoor rabbit, Meg, who shared a positive relationship with her caregiver. Meg had experienced degenerative musculoskeletal changes for which treatment was on-going, and had previously had treatment for dental spurs and pododermatitis. Prior to Meg’s behaviour assessment, her caregiver sought advice from their Veterinary Surgeon due to Meg’s recent-onset urination outside her litter-trays overnight and occasionally during the day. The Veterinary Surgeon referred Meg to a Certificated Clinical Animal Behaviourist (CCAB) for a behaviour assessment which was conducted remotely using a questionnaire, home-layout diagram, photographs, video-footage and video-conference software. A behaviour diagnosis was made regarding Meg’s emotional and motivational state, and additional stressors were identified. Due to likely health and behaviour overlap, the CCAB further liaised with the referring Veterinary Surgeon. A treatment plan was devised, which Meg’s caregiver diligently implemented. Meg responded well to her treatment plan and over the course of 3 weeks, inappropriate urination ceased. In turn, the welfare of Meg and her caregiver significantly improved. Information © The Author 2023