Venue Managers Research Articles

Integrated Analysis of Utilization Efficiency of Intelligent Sports Venues Based on Data Mining Algorithms

With the rapid development of information technology and the increasing prosperity of the sports industry, the construction and management of intelligent sports venues have become an important way to improve the efficiency of sports resource utilization and meet diverse fitness needs. This paper focuses on the integrated analysis of the utilization efficiency of intelligent sports venues based on data mining algorithms. Aiming to reveal the inherent laws and potential value in the operation of sports venues through advanced data processing and analysis techniques, and provide a scientific basis for optimizing resource allocation and improving service quality. Intelligent sports venues utilize modern information technologies such as the Internet of Things, big data, and cloud computing to achieve comprehensive and intelligent monitoring and management of venue facilities, personnel activities, environmental conditions, and more. This new management model not only improves the operational efficiency of the venue but also enhances the user experience and meets personalized and diverse fitness needs. This paper focuses on the current situation of the opening of university sports venues to the outside world, aiming to reveal the pain points and bottlenecks in their operation process through detailed investigation and analysis. This study introduces advanced concepts of middleware architecture and constructs a multi-level data integration framework that includes local models, global models, user models, and mapping rules. This framework can effectively integrate distributed heterogeneous data sources, achieving seamless integration and efficient interaction of data. At the same time, with the help of distributed programming technology in cloud computing, it is possible to conduct in-depth mining and analysis of integrated massive data, discover potential value, and provide a scientific basis for decision support.

Exploring the Impact of Event Organization on Visitor Satisfaction at Theatre Festivals

Visitor satisfaction at theatre festivals refers to the positive experience and enjoyment that attendees derive from well-organized events. This study evaluates the impact of various organizational factors on visitor satisfaction at theatre festivals, utilizing comprehensive data collected from 250 visitors and 250 event organizers. The research design incorporated detailed questionnaires and demographic data to assess key aspects such as programming and scheduling, venue management, ticketing processes, customer service, facilities, safety, and transportation. SPSS software had been used to implement factor and regression analyses were employed to determine the relative importance of these factors. The findings reveal that programming and scheduling significantly influence festival success, while venue management and ticketing also play important roles. In contrast, transportation, amenities, and facilities had minimal impact. The cumulative variance analysis confirmed the comprehensive influence of all factors combined. These insights suggest that future improvements should focus on optimizing programming and scheduling while addressing the broader range of variables affecting festival performance and attendee satisfaction.

EXPLORING INNOVATIONS IN SPORTS VENUE MANAGEMENT IN CHINA: BALANCING UTILIZATION AND SUSTAINABILITY

This paper explores innovative strategies for enhancing the utilization, financial sustainability, and community engagement of sports venues in China. As the industry faces challenges related to underutilization and economic viability, the study emphasizes the importance of multifunctional transformation and community-based operations. By reconfiguring sports venues to host a variety of events beyond traditional sports, operators can significantly increase utilization rates and revenue streams. The integration of digital and smart management technologies is identified as crucial for optimizing operational efficiency and enhancing the user experience. Additionally, the paper highlights the need for diversified revenue models, including retail services, corporate sponsorships, and digital content monetization, combined with sustainable development practices such as energy efficiency and waste reduction. These strategies not only secure the long-term financial health of sports venues but also align with broader environmental and social goals. The study concludes that sports venues adopting these innovative approaches will be better positioned to thrive in a competitive and evolving market landscape. KEYWORDS：Sports Venue Management，Multifunctional Transformation，Community-Based Operations，Digital and Smart Technologies，Diversified Revenue Models，Sustainable Development

The Influence of Experiential Marketing and Service Quality on Repurchase Intention

The study entitled The Influence of Experiential Marketing and Service Quality on Repurchase Interest is a study of how much influence experiential marketing is carried out by entertainment venue managers and the quality of service carried out to support increased visitors as an impact of repurchase interest carried out by visitors. This study uses a descriptive and verification research design, with a quantitative research method. Descriptive testing in this study is done by using continuous line analysis and its verification analysis using path analysis. The results of the analysis show that experiential marketing carried out by managers is included in the good category, this is supported by the quality of service provided by managers according to respondents' responses is good. Based on the analysis carried out, shows that the relationship between the variables studied has a positive relationship, and experiential marketing and service quality both simultaneously and partially have a significant effect on consumer repurchase interest. Of the two variables studied, experiential marketing has a greater influence than service quality on the repurchase interest of visitors to Jans Park Jatinangor.

Vendors And Multiple Virtual Stores On Cooperative ECommerce

The Vendors and Multiple Virtual Stores on Cooperative E-Commerce is integrated with the Cooperative Loan Servicing System, Stakeholders Management System, and Events Venue and Hostel Management System. The lack of provisions to offer other services on the side of the customers or buyers can result in less income, resulting in poor scalability of business growth for the grocery store. The researcher gathered data through a series of interviews and by providing questionnaires to the employees and members. Results showed a positive response from employees and members, with strongly Agreed-upon results regarding the system's System Usefulness, Information Quality, and Interface Quality. Using the Vendors and Multiple Virtual Stores on Cooperative ECommerce brought extra income to the Cooperative, which resulted in higher profit. At the same time, it provides convenience to customers by offering other services besides the existing old service, which can result in more customers and lead to higher profits and incomes. Background: A cooperative is an organization run by its members who share the benefits and profits, with productivity enhanced by integrating systems like E-commerce Multi-Store, Hostel Management, Stakeholders Management, and Loan Servicing, along with a Forecasting Model for sales trends. The Internet's evolution has transformed shopping styles, making online shopping increasingly popular and allowing consumers to shop without visiting physical stores. The Vendors and Multiple Virtual Stores on Cooperative E-Commerce aims to address operational issues, expand service reach, and generate additional income for the cooperative and its members by integrating the system into operations. Materials and Methods: The study presents an operational framework encompassing input, process, output, and outcome and emphasizes the use of the Software Development Life Cycle (SDLC) with a focus on prototyping for user feedback and refinement. Data from cooperative members and employees were gathered through interviews and questionnaires, leading to developing, testing, and validating modules for a Cooperative E-Commerce system. Results: The study involved 50 respondents, including 20 cooperative employees and 30 members. The evaluation of system usability through the Post-Study System Usability Questionnaire (PSSUQ) revealed that respondents strongly agreed on the system's usefulness (mean score: 1.29), information quality (mean score: 1.34), and interface quality (mean score: 1.28). High scores indicate that the system is easy to use, provides clear and helpful information, and has a user-friendly interface, contributing to efficient decision-making and competitive advantage for the organization. Conclusion: The integration of Vendors and Multiple Virtual Stores on the Cooperative E-Commerce platform significantly enhances cooperatives' operational efficiency, market reach, and overall business strategy, with respondents rating the system highly for usefulness, information quality, and interface quality

Research on Identification of the Capacity Influencing Factors of Youth Sports Clubs in China

Since the 1970s, nonprofit organizations have identified organizational capacity as the key to improving organizational effectiveness. Youth sports clubs have long been trapped in a predicament that makes it difficult for them to keep non-profit nature, operate independently and maintain high performance for a long time. This study investigates which influencing factors can act on the capacity of youth sports clubs to ensure their non-profit nature whilst achieving healthy and sustainable development. The organizational theory systems view emphasizes the relationship between open internal structures and the role of external environmental factors, therefore the capacity influencing factors of youth sports clubs can be comprehensively considered to achieve this by considering both the internal and external influencing components of organizational capacity. The focus of this study was obtained by searching 11 relevant policy documents, 21 papers, and in-depth interviews with 26 experts including youth sports club managers, coaches, and venue management personnel and scholars studying in the field of youth sports research or practice. The study revealed the internal and external influences on youth sports club capabilities, including strategic leadership, service innovation, resource acquisition, network relationships, policy, social media, and environmental uncertainty; and constructed a relationship between internal and external influences on youth sports club capabilities and organizational effectiveness. In addition, we found that Social media had the highest weight, policy had the lowest weight, and the rest of the influences did not differ significantly by the method of the weight calculation. We recommend that youth sports clubs increase the application of social media, stimulate employees' service and innovation ability, and cultivate the strategic leadership ability of leaders.

Marine predators optimization with deep learning model for video‐based facial expression recognition

AbstractVideo‐based facial expression recognition (VFER) technique intends to categorize an input video into different kinds of emotions. It remains a challenging issue because of the gap between visual features and emotions, problems in handling the delicate movement of muscles, and restricted datasets. One of the effective solutions to solve this problem is the exploitation of efficient features defining facial expressions to carry out FER. Generally, the VFER find useful in several areas like unmanned driving, venue management, urban safety management, and senseless attendance. Recent advances in computer vision and deep learning (DL) techniques enable the design of automated VFER models. In this aspect, this study establishes a new Marine Predators Optimization with Deep Learning Model for Video‐based Facial Expression Recognition (MPODL‐VFER) technique. The presented MPODL‐VFER technique mainly aims to classify different kinds of facial emotions in the video. To accomplish this, the presented MPODL‐VFER technique derives features using the deep convolutional neural network based densely connected network (DenseNet) model. The presented MPODL‐VFER technique employs MPO technique for the hyperparameter adjustment of the DenseNet model. Finally, Elman Neural Network (ENN) model is exploited for emotion recognition purposes. For assuring the enhanced recognition performance of the MPODL‐VFER approach, a comparison study was developed on benchmark dataset. The comprehensive results have shown the significant outcome of MPODL‐VFER model over other approaches.

Quantification model of water use efficiency in indoor swimming venues based on behavioral analysis

Swimming venues provide various services based on water as the carrier, but studies on their water use are few. This study constructed a stochastic model to quantify the water use efficiency of indoor swimming venues under different scenarios based on Monte Carlo simulation. It explored the impact of shower behavior, swimming pool replenishment rate, and appliance water efficiency on water use efficiency in swimming venues. The results show that the indoor swimming pool replenishment volume and shower water use accounted for relatively high proportions and are relatively stable, with a total of about 81 % of the total water use; the model could effectively quantify the water demand in swimming pools under different scenarios. The theoretical water withdrawal of the swimming pool per unit volume under the saving mode and the reasonable mode are 26.32 m3/(m3·a) and 34.71 m3/(m3·a) respectively, which are comparable to the water use quota values of swimming venues by region in China. Conclusions could be drawn from sensitivity analysis that replenishment rate is the most important factor affecting the water withdrawal per unit volume of the swimming pool, followed by shower duration. This study provides theoretical basis for water-saving management to swimming venue managers, and reference for different industries to carry out research on the mechanism of water use behavior and water demand analysis.

Securing public spaces: public willingness to sacrifice convenience and privacy for security at three U.S. public venues

The use of security countermeasures at public venues has escalated dramatically over the past 20 years. We present a study of public venue patrons (N = 1276) examining how public perceptions of efficacy and intrusiveness of four security measures deployed at three different public assembly venues in the U.S. impact planned attendance. Enhanced use of these countermeasures,—Closed-Circuit Televisions (CCTVs), security guards, metal detectors, and bag checks—was evaluated by customers for their effectiveness in ensuring safety against crime and terrorism. We found that the perceived efficacy of the countermeasure in reducing these risks was positively associated with an increased likelihood of customer attendance at the venue. Moreover, customer beliefs about the overall enhancement of venue security and the sense of personal safety offered by these countermeasures also predicted their likelihood of attending. Unexpectedly, the study found that attitudes towards the privacy and convenience aspects of the countermeasures were not significant predictors of venue attendance. Results indicated that both cost and the extent of risk reduction predicted willingness to pay for enhanced security countermeasures. As the cost associated with a security measure increased, customers’ willingness to pay decreased. Conversely, as the perceived risk reduction offered by the security measures increased, customers indicated an increased willingness to pay. We found customers’ beliefs, attitudes, and intentions towards security measures were generally consistent across all three venues, indicating generalizability of findings across a range of public assembly venues in the U.S. Overall, the study provides evidence that customers support security countermeasures and endorse their implementation, which offers valuable insights for venue managers and policymakers aiming to enhance security measures at public assembly venues.

ANALYSIS ON OPERATION AND MANAGEMENT STRATEGY OF SMART UNIVERSITY GYMNASIUM IN CHINA

Introduction. With the continuous development of science and technology and the progress of society, the operation and management of smart sports venues has become an important topic in the new era. Smart sports stadium operation and management uses advanced technical means and management concepts, improve the operational efficiency and user experience of the stadium, to achieve sustainable development. Purpose. This paper will discuss the background and importance of the operation and management of smart sports venues, introduce the concept and characteristics of smart sports venues, put forward corresponding operation and management strategies, and analyze the challenges faced and solutions. Through in-depth research on the operation and management of smart sports venues, it can provide useful reference and guidance for the development of China's sports industry. Methods. Nowadays, the technical difficulties of mass sports are becoming more and more difficult, and the requirements for the quality level of sports services are becoming higher and higher, but the traditional sports infrastructure is difficult to provide the public with scientific and accurate technical guidance and high-quality sports services. Results. This leads to a certain contradiction between supply and demand in China's sports industry market, which restricts the development of mass sports. Such as table tennis, badminton, basketball, football and running are widely loved by the masses of sports, in fact, have higher technical requirements, if the technology is not in place, the action is not standard, not standard, it will not only affect the masses of sports exercise effect, but also may cause sports safety accidents. Conclusion. Through the construction of smart sports venues and the information upgrade of traditional sports infrastructure, it can accurately collect the relevant data information of public fitness, such as sports items, sports consumption, exercise time, and even the health indicators of people in the process of exercise. These data information can be shared by non-governmental sports organizations, sports enterprises, local sports departments and medical and health units through networking.

When are they coming? Understanding and forecasting the timeline of arrivals at the FC Barcelona stadium on match days

Futbol Club Barcelona operates the largest stadium in Europe (with a seating capacity of almost one hundred thousand people) and manages recurring sports events. These are influenced by multiple conditions (time and day of the week, weather, adversary) and affect city dynamics—e.g., peak demand for related services like public transport and stores. We study fine grain audience entrances at the stadium segregated by visitor type and gate to gain insights and predict the arrival behavior of future games, with a direct impact on the organizational performance and productivity of the business. We can forecast the timeline of arrivals at gate level 72 h prior to kickoff, facilitating operational and organizational decision-making by anticipating potential agglomerations and audience behavior. Furthermore, we can identify patterns for different types of visitors and understand how relevant factors affect them. These findings directly impact commercial and business interests and can alter operational logistics, venue management, and safety.

Unlocking the potential: A comprehensive meta-synthesis of Internet of Things in the sports industry

The current research aims to answer two significant research questions: What are the dimensions of the application of the Internet of Things in the sports industry? And what are the components of each aspect of using the Internet of Things in the sports industry? Also, this study responds to the development of literature on Industry 4.0 technologies in the sports industry. The current research used the meta-synthesis method and the seven-step method of Sandelowski and Barroso to review 131 related qualitative studies. The results of the surveys include 10 dimensions and 79 indicators of Internet of Things applications in the sports industry, including health management, safety and security management, optimization of management processes, fan experience, management of sports facilities and venues, improving performance (of referees and athletes), marketing and media, smart equipment, and sports tourism. The applications obtained from Internet of Things technology can be used in the determined dimensions for developing and improving sports. Finally, it is important to emphasize the importance of continuing to deepen knowledge about the Internet of Things as well as the new technologies available in the fourth generation of the industrial revolution and its applications in the field of sports. Research aimed at studying the potential of these technologies in the sports industry and its management is necessary.

A Mixed-Method Approach to Understand Venue Stimuli-Local Image Fit at Soccer Events: The Case of FC Cincinnati

The present study investigated the effectiveness of sport venue stimuli and local image fit in the case of FC Cincinnati at Nippert Stadium. A convergent parallel mixed-methods design was employed to collect and analyze both quantitative and qualitative data, enabling the connection between the two components and facilitating the interpretation of the results. The findings demonstrated that establishing sensory image fit between Nippert Stadium and Cincinnati was achievable, resulting in positive impacts according to both the quantitative and qualitative results. These conclusions, supported by the resource-based view approach, emphasize the importance of organizations leveraging local resources to create value and enhance memorable fan experiences.In practical terms, the applied sensory Image fit scale provides venue managers with a powerful tool to assess the current status of stadium operations in terms of sensory stimuli and guide the design and development of venue stimuli for continuous improvement.

Veštačka inteligencija (AI) - teorijski okvir i primena u industriji događaja na sportskim objektima

This paper explores the transformative role of artificial intelligence (AI) in the events industry, particularly in sports venues, focusing on its ability to enhance fan experiences, improve operational efficiency, and address critical ethical challenges. As fan expectations evolve, sports venues are under increasing pressure to implement AI technologies that provide personalized services, reduce wait times, and improve safety. Supported by an extensive literature review of the latest research in the field, this paper provides a comprehensive examination and emphasizes the need for ethical AI implementation, particularly in ensuring transparency, data security, and addressing bias. The paper also discusses the importance of fan trust and loyalty, which positions sports venues as ideal environments for testing AI-driven innovations. Additionally, it highlights the need for empirical research to assess AI's long-term impact on fan engagement and satisfaction. The paper calls for collaboration between venue managers, AI developers, and sports teams to invest in AI infrastructure, training, and regulatory frameworks, ensuring that these technologies are ethically integrated and optimally utilized in public spaces.

Context-aware crowd monitoring for sports games using crowd-induced floor vibrations

Abstract Crowd monitoring for sports games is important to improve public safety, game experience, and venue management. Recent crowd-crushing incidents (e.g., the Kanjuruhan Stadium disaster) have caused 100+ deaths, calling for advancements in crowd-monitoring methods. Existing monitoring approaches include manual observation, wearables, video-, audio-, and WiFi-based sensing. However, few meet the practical needs due to their limitations in cost, privacy protection, and accuracy. In this paper, we introduce a novel crowd monitoring method that leverages floor vibrations to infer crowd reactions (e.g., clapping) and traffic (i.e., the number of people entering) in sports stadiums. Our method allows continuous crowd monitoring in a privacy-friendly and cost-effective way. Unlike monitoring one person, crowd monitoring involves a large population, leading to high uncertainty in the vibration data. To overcome the challenge, we bring in the context of crowd behaviors, including (1) temporal context to inform crowd reactions to the highlights of the game and (2) spatial context to inform crowd traffic in relation to the facility layouts. We deployed our system at Stanford Maples Pavilion and Michigan Stadium for real-world evaluation, which shows a 14.7% and 12.5% error reduction compared to the baseline methods without the context information.

Flow Dynamics during the Hydrocarbon Exploitation for Prevention and Management of Water Venues in Oil Field: A Study Case of Crystal Field in Badila/Chad

Flow Dynamics during the Hydrocarbon Exploitation for Prevention and Management of Water Venues in Oil Field: A Study Case of Crystal Field in Badila/Chad

The unwritten rules and HIV: a qualitative study of informal institutions and HIV vulnerability among workers at social venues in Uganda.

There is increasing appreciation of the need to understand how social and structural factors shape HIV risk. The unwritten rules, also known as informal institutions or social norms, are increasingly recognized as important determinants of HIV transmission. Unfortunately, these informal institutions, especially among high-risk environments for HIV, such as social venues like bars, lodges, remain poorly understood. This study explored the informal institutions at social venues, and how these institutions influenced vulnerability for HIV for venue workers in Uganda. We conducted a qualitative study in two districts of Kyotera and Rakai in Central Uganda. We purposively selected and interviewed 44 workers including, cleaners, waiters, and waitresses and 22 venue managers at 22 social venues to explore the informal institutions at these establishments and how the institutions shaped HIV vulnerabilities among the workers. 31.8% (14) of the participants were males, and 68.2% (30) females. Data were analyzed using thematic content analysis. We found that the informal institutions at the venues were both officially and socially created, communicated, and sanctioned. The most common institutions operated through; selective hiring, rigid reporting structures, and informal job contracting procedures. Meager salaries, varying and delayed payments as well as attractive benefits and bonuses from customers were also important forms of informal institutions at the venues. Drinking alcohol, and offering sexual services at the venues were acceptable, although excessive drinking, and committed sexual relationships with customers were disapproved. These informal institutions shaped a risk environment at the venues by creating risk exposure opportunities that influenced workers' engagement into sexual risk behaviors. The risk environment at social venues is shaped by the informal institutions at these venues. Thus, the need for venue-based HIV programs that integrate social norms interventions to better address the contextual determinants of HIV risk behaviors at the venues.

Dynamic Changes and Recovery in Event Venues: Perspectives from MICE Event Planners and Venue Managers

The study examines the role played by event venues in helping the MICE event industry in South Africa recover from the Covid-19 pandemic, adapt to new conditions and innovate. The analysis is based on qualitative data collected during in-depth interviews with MICE event venue suppliers and planners. It was found that a crucial first step in order to reopen these venues was to ensure compliance with safety regulations. In response to the quick shift to virtual and hybrid events, many venues implemented necessary upgrades to accommodate such forms of participation. A number of event planners also considered using multiple venues to host large-scale events. The crisis caused by the pandemic re-emphasised the importance of alternative event venues and outdoor spaces. The study has implications for MICE event planners and suppliers.

Planning and Promoting an Authentic Slow Food Tourism Corridor in a Suburban Town in the US

Interest in slow tourism is surging as consumers seek immersive experiences and self-enrichment. Only a handful of studies have examined this phenomenon minutely from an authenticity standpoint. To fill this vacuum, by employing a case study technique, this study examines the manner in which authenticity is promoted and showcased in a broad range of iconic food venues in the suburban town of Gilbert (Arizona, USA). Content analysis of the signature websites of fourteen iconic food venues is conducted in addition to an online survey of the venue managers. Based on the results, this study presents a roadmap for developing and promoting a slow food tourism corridor for Gilbert.

If “variable acoustics” are an essential element in the long term success of a venue, how do we instill the importance of both making the appropriate alterations for different programs, and in addition, optimally maintaining these systems – both to management as well as operators?

The pandemic has revealed “versatility” as a significant asset for both venues, as well as performers and musicians. The ability to successfully alter and optimize venue acoustics to accommodate a wider range of programming has become an important consideration in the design of performing arts venues. The responsibility of making the changes, however, falls to the venue management—who may not have been included in meetings that determined how such systems should be utilized. Even when management and operators are trained on best deployment, personnel can change over time. If the “worth” of these systems is not conveyed to incoming personnel, they may be underutilized, thus compromising design goals. We will discuss some real world examples of both good and “not so good” deployments of variable acoustics.