The aim of this study is to develop new and efficient theories for handling complex and unreliable data in real-world scenarios. The proposed approach integrates two distinct theories: the Bipolar Complex Fuzzy Set (BCFS) and the Soft Set (SS), resulting in a novel and superior method compared to existing solutions. Furthermore, the value of big data analytics cannot be overstated as it provides businesses with the opportunity to use their data to find areas for development and progress. To gain insights from raw data, it must first be collected and organized. Data modeling represents these large, complex data sets in a visual format, such as a chart or diagram. However, the visualization process often results in uncertainties and inaccuracies, highlighting the need for a more robust approach to data analysis. To address this issue, this paper introduces the concept of Bipolar Complex Fuzzy Soft Relations (BCFSRs), a fuzzy decision-making method within a complex bipolar fuzzy environment that can have the advantages of both a Bipolar Complex fuzzy relation and a soft relation at the same time. In BCFSRs, an element can have degrees of membership in both the positive and negative directions, reflecting a more nuanced and versatile representation of uncertainty or ambiguity. These mathematical ideas are explained through the Cartesian product of two Bipolar Complex Fuzzy Soft Sets (BCFSSs) and serve to simplify the decision-making process by presenting the BCFSSs in a clear and concise manner. The inventive notion of the BCFSRs elucidates the combined positive and negative effects of anything with parameterization. To support organizations in making data-driven choices and obtain insights for strategic planning and inventiveness, the analysis of big data is essential in several industries, including financial services, marketing, and medical treatment, among others. To choose the optimal big data analytics for efficient operation, this research presents modeling methodologies based on BCFSRs, including the formulation and analysis of scoring functions. The validity of the proposed work is demonstrated through a comparison study with existing methods, providing valuable insights for effective data analysis.
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