This study contributes on the total resource management (TRM) model towards carbon neutrality in a hierarchical model. The TRM towards carbon neutrality is considered as an effective solution as construction industry in Vietnam increases society's awareness of eco-friendliness. However, there is lacking detecting TRM attributes towards carbon neutrality with a thorough viewpoint. This study objects to determine the model towards carbon neutrality along with their interrelationships and indicates the attributes for performance improvement. A hybrid of the fuzzy Delphi method, fuzzy decision-making trial and evaluation laboratory and the analytical network process is proposed. As a result, a hierarchical model is vertified. The causal group includes low-carbon technology, organizational capability, and external constituency, while the effect group consists of intelligent method, financial resource, and collaborative innovation network. The practical criteria are technologies for renewable energy; technologies for CO2 capture, utilization and storage; and top management's business value.