User's View Research Articles

Privacy Preferences of Consumer and Lender: A Case of Digital Credit Systems in India

Digital credit services are rapidly evolving in the Internet commerce environment. As such, this study aims to identify and prioritize the key factors influencing the views of digital credit users (DCU) and digital credit providers (DCP) on privacy practices. The study begins with a comprehensive literature review to identify an extensive set of factors and inputs from an expert panel. Next, the study applies the well-established “multi-criteria decision-making method,” which allows assigning weights to each of the four criteria and 13 sub-criterions to reveal DCU and DCP preferences for digital credit protection. Results indicated that the “Concerns about Personal Information” criteria are prioritized highly by DCU and DCP. This study marks the first attempt to reveal the preferences of DCU and DCP digital data privacy policies in a growing economy (India) and help policymakers and regulators align their digital privacy policies, enhancing the overall user experience.

User Views on Online Sexual Health Symptom Checker Tool: Qualitative Research.

Delayed diagnosis and treatment of sexually transmitted infections (STIs) contributes to poorer health outcomes and onward transmission to sexual partners. Access to best-practice sexual health care may be limited by barriers such as cost, distance to care providers, sexual stigma, and trust in health care providers. Online assessments of risk offer a novel means of supporting access to evidence-based sexual health information, testing, and treatment by providing more individualized sexual health information based on user inputs. This developmental evaluation aims to find potential users' views and experiences in relation to an online assessment of risk, called iSpySTI (Melbourne Sexual Health Center), including the likely impacts of use. Individuals presenting with urogenital symptoms to a specialist sexual health clinic were given the opportunity to trial a web-based, Bayesian-powered tool that provides a list of 2 to 4 potential causes of their symptoms based on inputs of known STI risk factors and symptoms. Those who tried the tool were invited to participate in a once-off, semistructured research interview. Descriptive, action, and emotion coding informed the comparative analysis of individual cases. Findings from interviews with 14 people who had used the iSpySTI tool support the superiority of the online assessment of STI risk compared to existing sources of sexual health information (eg, internet search engines) in providing trusted and probabilistic information to users. Additionally, potential users reported benefits to their emotional well-being in the intervening period between noticing symptoms and being able to access care. Differences in current and imagined urgency of health care seeking and emotional impacts were found based on clinical diagnosis (eg, non-STI, curable and incurable but treatable STIs) and whether participants were born in Australia or elsewhere. Online assessments of risk provide users experiencing urogenital symptoms with more individualized and evidence-based health information that can improve their health care-seeking and provide reassurance in the period before they can access care.

Threats to the security of banking activities in modern Russian practice

Among other sectors of the Russian economy, the banking sector is one of the most dynamically developing. Consequently, its resistance to various shocks and possible threats will be one of the central points of support for the economic security of the state. Modern statistics show an increase in various types of incidents in the financial sector. Regular monitoring and detailed analysis of fraudulent schemes will minimize the possibility of criminal manipulation, thereby significantly reducing the number of risks and the amount of financial losses.The presented article provides a structural and geographical analysis of incidents in the financial sector recorded in 2023, and a sketch of the modern landscape of possible threats is compiled. The optimal approach to the formation of information and economic security of personal and financial data, in particular, and banking activities in general, involves comprehensive protection measures both from the point of view of the individual user and from the position of representatives of the banking community and the regulator.

The Offender Personality Disorder (OPD) Pathway for Men in England and Wales: A Qualitative Study of Pathway User Views About Services, Perceived Impact on Psychological Wellbeing, and Implications for Desistance

The offender personality disorder (OPD) Pathway is a network of services across prison, health and community settings in England and Wales providing psychological support for high-risk people who have offended and are thought to have a personality disorder. As part of a national evaluation of the Pathway, semi-structured interviews were carried out with 36 Pathway users to determine their views about their experiences in these services; and whether and how these impacted on their psychological wellbeing. Framework analysis was used to analyze the data. Participants reported positive therapeutic relationships with staff; improved psychological wellbeing; and for some, a shift away from antisocial toward more pro-social identities. They also described a negative impact of staff turnover and uncertainty about the role of prison officers and psychologists within prison services. Pathway services are able to engage individuals who have not previously engaged with services. Constancy of staff is fundamental to the Pathway.

A standardised open science framework for sharing and re-analysing neural data acquired to continuous stimuli

Neurophysiology research has demonstrated that it is possible and valuable to investigate sensory processing in scenarios involving continuous sensory streams, such as speech and music. Over the past 10 years or so, novel analytic frameworks combined with the growing participation in data sharing has led to a surge of publicly available datasets involving continuous sensory experiments. However, open science efforts in this domain of research remain scattered, lacking a cohesive set of guidelines. This paper presents an end-to-end open science framework for the storage, analysis, sharing, and re-analysis of neural data recorded during continuous sensory experiments. We propose a data structure that builds on existing custom structures (Continuous-event Neural Data), providing a precise naming convention and data types, as well as providing a workflow for storing and loading data in the general-purpose BIDS structure. The framework has been designed to interface easily with existing toolboxes, such as EelBrain, NapLib, MNE, and the mTRF-Toolbox. We present guidelines by taking both the user view (how to rapidly re-analyse existing data) and the experimenter view (how to store, analyse, and share), making the process as straightforward and accessible. Additionally, we introduce a web-based data browser that enables the effortless replication of published results and data re-analysis.

The intentionality-based view of users to adopt ChatGPT through the mediating role of attitude toward behavior: practical implication for business

The intentionality-based view of users to adopt ChatGPT through the mediating role of attitude toward behavior: practical implication for business

An exploratory study on automatic identification of assumptions in the development of deep learning frameworks

ContextStakeholders constantly make assumptions in the development of deep learning (DL) frameworks. These assumptions are related to various types of software artifacts (e.g., requirements, design decisions, and technical debt) and can turn out to be invalid, leading to system failures. Existing approaches and tools for assumption management usually depend on manual identification of assumptions. However, assumptions are scattered in various sources (e.g., code comments, commits, pull requests, and issues) of DL framework development, and manually identifying assumptions has high costs (e.g., time and resources). ObjectiveThe objective of the study is to evaluate different classification models for the purpose of identification with respect to assumptions from the point of view of developers and users in the context of DL framework projects (i.e., issues, pull requests, and commits) on GitHub. MethodFirst, we constructed a new and largest dataset (i.e., the AssuEval dataset) of assumptions collected from the TensorFlow and Keras repositories on GitHub. Then we explored the performance of seven non-transformers based models (e.g., Support Vector Machine, Classification and Regression Trees), the ALBERT model, and three decoder-only models (i.e., ChatGPT, Claude, and Gemini) for identifying assumptions on the AssuEval dataset. ResultsThe study results show that ALBERT achieves the best performance (f1-score: 0.9584) for identifying assumptions on the AssuEval dataset, which is much better than the other models (the 2nd best f1-score is 0.8858, achieved by the Claude 3.5 Sonnet model). Though ChatGPT, Claude, and Gemini are popular models, we do not recommend using them to identify assumptions in DL framework development because of their low performance. Fine-tuning ChatGPT, Claude, Gemini, or other language models (e.g., Llama3, Falcon, and BLOOM) specifically for assumptions might improve their performance for assumption identification. ConclusionsThis study provides researchers with the largest dataset of assumptions for further research (e.g., assumption classification, evaluation, and reasoning) and helps researchers and practitioners better understand assumptions and how to manage them in their projects (e.g., selection of classification models for identifying assumptions).

National survey of hospital rheumatology service users to inform a statement set describing the minimum service expectations for publicly funded rheumatology secondary care in Aotearoa New Zealand.

The essential components of a rheumatology service for public hospital rheumatology services in Aotearoa New Zealand are not yet defined. We aimed to seek the views of users of public hospital rheumatology services on potential components of a rheumatology service. Online survey of adults in Aotearoa New Zealand who self-reported as having used district health board rheumatology services in the past 5 years. Participants indicated their level of agreement (7-point Likert scale) on whether service statements should be a component of public hospital rheumatology services and provided free-text comments. Analysis used descriptive statistics and inductive content analysis. Over 80% of participants (n=237) agreed or strongly agreed with 23 of the 26 statements about rheumatology care. The three statements that did not reach 80% agree or strongly agreed addressed infusion services for biologic disease modifying anti-rheumatic drugs, offering outpatient assessment for non-inflammatory musculoskeletal conditions and discharge back to primary care when an inflammatory disease is stable. The free-text comments were 1) expression of support of the statement, 2) reconfirming how or why particular services were valued or valuable, 3) caveats about statements, and 4) suggesting other services not mentioned in the statement. People with inflammatory rheumatic diseases who have used rheumatology services agreed with the majority of the statements of service components, with some caveats. A statement set describing the minimum service expectations for publicly funded rheumatology secondary care in Aotearoa New Zealand has been developed and endorsed by Arthritis New Zealand and the New Zealand Rheumatology Association.

Role Of Virtual Reality Therapy In Psychology

Virtual Reality creates a controlled simulated computer generated environment that creates an experience which mimics the real world to form a Virtual Environment which helps users to interact with the virtual world. Virtual Reality Therapy (VRT) to treat Psychological distress by using VR headset or a head mounted system and the user views a specialized tailored visual content to overcome their fears without the risk of threat.

Augmented Reality Interface for Adverse-Visibility Conditions Validated by First Responders in Rescue Training Scenarios

Updating the equipment of the first responder (FR) by providing them with new capabilities and useful information will inevitably lead to better mission success rates and, therefore, more lives saved. This paper describes the design and implementation of a modular interface for augmented reality displays integrated into standard FR equipment that will provide support during the adverse-visibility situations that the rescuers find during their missions. This interface includes assistance based on the machine learning module denoted as Robust Vision Module, which detects relevant objects in a rescue scenario, particularly victims, using the feed from a thermal camera. This feed can be displayed directly alongside the detected objects, helping FRs to avoid missing anything during their operations. Additionally, the information exposition in the interface is organized according to the biometrical parameters of FRs during the operations. The main novelty of the project is its orientation towards useful solutions for FRs focusing on something occasionally ignored during research projects: the point of view of the final user. The functionalities have been designed after multiple iterations between researchers and FRs, involving testing and evaluation through realistic situations in training scenarios. Thanks to this feedback, the overall satisfaction according to the evaluations of 18 FRs is 3.84 out of 5 for the Robust Vision Module and 3.99 out of 5 for the complete AR interface. These functionalities and the different display modes available for the FRs to adapt to each situation are detailed in this paper.

Easily Determining Post-Study System Usability for Anime Community E-Commerce Analysis

The rapid growth of e-commerce as a form of electronic commerce has transformed the global shopping landscape. To maintain user satisfaction and competitiveness, e-commerce sites must effectively understand and improve the usability of their systems after launch. The aims of the study are to improve e-commerce post-launch usability so that anime fans' enthusiasm can be capitalized upon for financial gain and market expansion. In this study, we adopted a combined approach that included user observations, interviews, surveys, and performance measurement for anime community e-commerce analysis Weeboo web commerce. Through this method, we analyze the behavior and views of users towards e-commerce systems. The results show that most users experience a positive experience in shopping online by appreciating the usability of the layout, search process, and fast checkout process. The results indicated that most users have a positive online shopping experience, appreciating the layout, search process, and fast checkout process. The SUS score of 75.375 (grade B) and the overall PSSUQ satisfaction score of 2.0296 indicate that the system is acceptably well-received. The proposed recommendations can help e-commerce companies quickly identify usability issues and implement relevant fixes.

Measuring receptivity to misinformation at scale on a social media platform.

Measuring the impact of online misinformation is challenging. Traditional measures, such as user views or shares on social media, are incomplete because not everyone who is exposed to misinformation is equally likely to believe it. To address this issue, we developed a method that combines survey data with observational Twitter data to probabilistically estimate the number of users both exposed to and likely to believe a specific news story. As a proof of concept, we applied this method to 139 viral news articles and find that although false news reaches an audience with diverse political views, users who are both exposed and receptive to believing false news tend to have more extreme ideologies. These receptive users are also more likely to encounter misinformation earlier than those who are unlikely to believe it. This mismatch between overall user exposure and receptive user exposure underscores the limitation of relying solely on exposure or interaction data to measure the impact of misinformation, as well as the challenge of implementing effective interventions. To demonstrate how our approach can address this challenge, we then conducted data-driven simulations of common interventions used by social media platforms. We find that these interventions are only modestly effective at reducing exposure among users likely to believe misinformation, and their effectiveness quickly diminishes unless implemented soon after misinformation's initial spread. Our paper provides a more precise estimate of misinformation's impact by focusing on the exposure of users likely to believe it, offering insights for effective mitigation strategies on social media.

Assessing Consumer Perception of Effective Health Service Delivery: A Study of The Perspectives of Users of Diocesan Health Services in Sunyani

Background: The standard of the healthcare provided predicts a population's health. The purpose of this study is to comprehend how consumers perceive the effective management and provision of health services at the Diocesan Health Services in Sunyani, Ghana. Materials and Methods: The study used a mixed methodology in which both quantitative and qualitative data were utilized. Semi-structured interviews and a questionnaire were used to collect the data. The nested case study design approach was used for this investigation. The study was carried out in a few chosen facilities of Diocesan Health Services Sunyani. The sample included 331 people from the facilities. Respondents’ data were subjected to descriptive and inferential data analysis. Results: The findings revealed focused primary healthcare delivery, good management and leadership, community engagement, and integration of traditional and complementary medicine into the national health systems as quality healthcare. Conclusion: Users view increased accessibility, acceptability, availability, and good service outcomes as quality health service planning and delivery.

Online paedophiles and the criminal justice experience: A qualitative perspective

BackgroundOnline forums provide a conduit for anonymous communication within deviant subcultures, such as online paedophiles. This helps to build virtual communities of support. ObjectiveThis study explores the experience of paedophiles in the criminal justice system as reported by those who experienced it on such a forum. By analysing and understanding the experiences disclosed by these individuals, we may be able to design more targeted prevention strategies and treatment options.Participants and Setting.Data are from one online forum discussion thread that includes 595 online forum posts by 212 unique usernames ranging over 11 years from 2012 to 2023. This forum claims to be an anonymous “therapeutic community” for paedophiles and does not allow the sharing of media (e.g., videos or images). MethodsThis study uses an inductive approach to analyse the posts and discover the perspective and concerns of users who have experienced or are faced with prosecution and punishment. ResultsSeven main themes emerged from the posts on this thread: support and praise, techniques of neutralisation, life in prison, anxiety and mental health, relationships, therapy, and difficulties post-prison. ConclusionsThe forum provided an important source of support among a virtual community of people who shared similar sexual interest in children and feel rejected and demonised by mainstream society. The thread functioned like an “echo chamber” that reinforced a positive view of users' deviant interest. Individuals who had been prosecuted for their offending were returning to the forum, which may encourage reoffending. Parole boards and probation officers may need to consider limiting or restricting access to the Internet, particularly the Tor network, when setting release conditions. Implications for treatment focus on challenging the justifications and excuses used by paedophiles.

Exploring perspectives on how to improve psychological treatment for women from minoritised ethnic communities: A qualitative study with service users.

Women are disproportionately impacted by depression and anxiety disorders and in particular, women from minoritised ethnic communities experience inequalities in access to outcomes of psychological treatment for these disorders. Better understanding from the views of service users about the factors that impact their access to, and experiences of care could help to optimise treatment for these groups. This study explored experiences of treatment and gathered suggestions about treatment improvement, from the perspectives of women currently using psychological therapy services. Semi-structured interviews were conducted with 12 female NHS Talking Therapies for anxiety and depression (NHSTTad) service users from minoritised ethnic communities. Data were analysed using thematic analysis. Four high-order themes were identified: (1) cultural identity and experiences of mental health and treatment, (2) challenges associated with treatment, (3) facilitators of good treatment experiences and outcomes and (4) improvements for women from minoritised ethnic communities. Findings showed that cultural sensitivity and awareness are important to minoritised ethnic women receiving therapy. Challenges included access difficulties and limitations of treatment options offered, alongside personal challenges of engaging in therapy. Facilitators of good treatment experiences and outcomes included flexibility on the part of the service, as well as therapist-related factors such as identity characteristics (age, gender and culture of therapist), a good therapeutic relationship and the therapist's ability to deliver person-centred care. Improvements included ensuring care is culturally sensitive, reducing waiting times or providing better support for people on waiting lists, providing a flexible service that takes individual needs into account, increasing workforce diversity and reaching out to underserved communities. Many of the suggested improvements are generalisable to underserved minoritised ethnic groups, regardless of gender and could be applied to other psychological therapies services other than NHSTTad.

Exploring User Views on Telemedicine to Support Cancer Patients: Insights from Focus Group Discussions in the Context of the eCAN Joint Action.

This paper provides insights into user perspectives on telemedicine for cancer based on Focus Group Discussions (FGDs) within the eCAN Joint Action. Two FGDs centered on the eCAN mobile app and the eCAN dashboard, aiming to confirm user acceptance and understand cancer patients' and healthcare professionals' views. The findings highlight the importance of personalized deployment of telemedicine technologies to meet the specific needs of end users.

Perceptions Toward Telemedicine of Health Care Staff in Nursing Homes in Northern Germany: Cross-Sectional Study.

Digitalization in the German health care system is progressing slowly, even though it offers opportunities for improvement of care. In nursing homes, most of the staff's work is paper based. Following the pandemic, there has been a decrease in the use of telemedicine applications. To ensure long-term implementation, the views of users, in this case nurses, are of interest. This cross-sectional study was conducted to describe which digital applications are already being used at inpatient care facilities, the attitude of nurses toward telemedicine, and for which areas the use of telemedicine in the facilities is considered appropriate by the participants. All inpatient care facility staff in Schleswig-Holstein were invited to participate in the survey from August 1 to October 31, 2022. The questionnaire consists of 17 determinants that ask about the attitude, use, and possible applications of telemedicine. In addition to a descriptive analysis, the influence of the general attitude toward telemedicine on various determinants was examined using the Fisher exact test for nominal variables and Spearman correlation coefficient for metric variables. A total of 425 caregivers participated in the survey. Of these respondents, 10.7% (n=41) currently used video consultations, and 76.1% (n=321) of the respondents were in favor of video consultations being practiced in training. Furthermore, 74.8% (n=312) of the respondents would attend a training on telephone medical consultation. Respondents indicated that video consultations have a small added value compared to asynchronous telemedicine (eg, sending photos). However, video consultations were perceived as somewhat less time-consuming than other communication channels. Video consultations are perceived as most useful for clarifying urgent problems. The respondents estimated that one in five paramedic calls at their facilities could be reduced through telemedicine approaches. It was important to the participants that telemedicine is as simple as possible and that there is a high level of data security. Although many caregivers have a positive attitude toward telemedicine and perceive its advantages, communication channels such as video consultation are still used infrequently in care facilities. To promote the use of telemedicine applications, it is important to emphasize their benefits. The presumed saving of paramedic calls thus represents a benefit, and it is crucial to train caregivers in the use of telemedicine to avoid uncertainties in dealing with the newer technologies. It is important to give them enough time and repetitions of the training.

#Fakefamous: how do influencers use disinformation to establish long-term credibility on social media?

PurposeCredible influencers play a key role in shaping the views and preferences of social media users. However, many influencers intentionally use disinformation (e.g. false narratives) to deceive users and gain their trust. This can have serious repercussions, not only for the firms that associate with these influencers but also for users. Further, and alarmingly, many influencers who use disinformation can sustain their credibility over time. This research explores how influencers use disinformation to establish long-term credibility on social media.Design/methodology/approachDrawing on self-presentation theory, we use an in-depth qualitative case study to address our research question, primarily relying on archival data obtained from multiple sources.FindingsOur findings suggest that three stages of self-presentation are required to establish influencer credibility based on disinformation: backstage (preparing to deceive), experimentation (testing deception), and frontstage (launching deceptive ideas on a large scale). We also find that when fraudulent influencers simultaneously weaponise a counterculture and mindfully encase disinformation, users view them as highly credible.Practical implicationsWe offer practical suggestions for regulating fraudulent influencers, including enacting fact-checking procedures, using IT artefacts as reliability signals, and building awareness programmes to develop vigilance in social media communities.Originality/valueWe contribute to self-presentation theory by adding experimentation as a critical stage in developing disinformation that works for long periods. We also contribute to the literature at the intersection of social media influencers and disinformation research by revealing why social media users believe in fraudulent influencers.

What is helpful and unhelpful about psychological therapy from a Community Mental Health Team: Service user views

Routine quantitative outcome measures are commonly used within mental health services to provide an overview of change made by service users from the beginning to end of therapy. Whilst this is useful, these measures do not provide insight into why any changes may, or may not, have occurred. This article explores the results of a qualitative service evaluation conducted in an NHS community mental health team (CMHT). The questionnaire asked service users about aspects of therapy that they found helpful or unhelpful. Crucially, the questionnaire gave voice to service users who did not complete therapy and thus did not complete the final quantitative outcome measure. Analysis of data using a thematic analysis approach identified several themes, 1) whether it was the right time to access therapy, 2) challenges in maintaining progress outside of therapy, 3) meeting service user expectations of therapy, 4) whether service users can be vulnerable, 5) impact of therapy on the service users understanding of themselves and their emotions, and 6) flexibility within the service structure. Overall, service users found therapy to be challenging, yet the support and flexibility offered by their therapist was valued. The team used the results to reflect on their practice and to implement changes moving forward.

Gambling Harm-Minimisation Tools and Their Impact on Gambling Behaviour: A Review of the Empirical Evidence.

The harms accompanying disordered gambling are well documented. Additionally, there is growing attention to the harms that arise from people who gamble heavily but do not meet the criteria for a gambling disorder. Accordingly, there has been an increasing interest in the effectiveness of consumer protection tools for consumers of gambling products. Subsequently, there is a need to properly evaluate the evidence for their effectiveness. This review aimed to conduct a narrative synthesis of empirical studies to identify gaps, weaknesses, and strengths in the existing evidence for the effectiveness of harm minimisation tools available to people who gamble. This review includes studies published between January 2015 to July 2022 and comprises 55 peer-reviewed studies for final synthesis. Findings reveal that while more research is needed to examine the effectiveness of active and passive consumer protection tools, uptake of tools is low in part because users view them as tools for individuals already experiencing gambling harm as opposed to protective tools for all users. Research is needed to determine effective ways of communicating the value of consumer protection tools for gambling.