User Experience Perspective Research Articles

Measuring the Effectiveness of Static Maps to Communicate Changes Over Time.

Both in digital and print media, it is common to use static maps to show the evolution of values in various regions over time. The ability to communicate local or global trends, while reducing the cognitive load on readers, is of vital importance for an audience that is not always well versed in map interpretation. This study aims to measure the efficiency of four static maps (choropleth, tile grid map and their banded versions) to test their usefulness in presenting changes over time from a user experience perspective. We first evaluate the effectiveness of these map types by quantitative performance analysis (time and success rates). In a second phase, we gather qualitative data to detect which type of map favors decision-making. On a quantitative level, our results show that certain types of maps work better to show global trends, while other types are more useful when analyzing regional trends or detecting the regions that fit a specific pattern. On a qualitative level, those representations which are already familiar to the user are often better valued despite having lower measured success rates.

A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VR

The tourism industry will be shaped by the growth and development of the metaverse in the coming decades. Virtual reality (VR) will enable the creation of virtual worlds, avatars, digital twins, and new social networks. These technologies can be utilized in tourism to enable travelers to preview real-world experiences, to enhance experiences while on-site, to relive experiences after travel, or in some cases to even substitute for travel. Given the metaverse’s transformative potential, empirical investigation of VR is clearly warranted. Studies of VR tourism typically choose a single specific VR application and investigate its impact on adoption or user satisfaction. This application-level focus is a significant limitation. We therefore evaluate multiple heritage tourism applications as well as VR hardware in a comprehensive and structured analysis from the user experience (UX) perspective. Our content analysis of user interviews reveals 13 factors that shape users’ overall perceptions about VR. These factors are grouped into categories related to presentation of the VR content, the content itself, and the functionality of the hardware and software. Our analysis also reveals three design dilemmas for creators of VR heritage tourism content for the metaverse. Implications and an agenda for future research are included.

Drivers’ Experiences and Informed Opinions of Presence Sensitive Lighting Point towards the Feasibility of Introducing Adaptive Lighting in Roadway Contexts

Applications of adaptive and intelligent lighting technologies such as presence sensitive lighting, potentially offer solutions for reducing the energy consumption of road lighting while maintaining user comfort and safety. However, little is known about road users’ experiences of such lighting. To address this gap, we conducted a real-world case study of a presence sensitive roadway lighting on a collector road in a housing area in southern Finland. New, controllable LED lighting with PIR (passive infrared) presence sensors was implemented along the road, and test scenarios were designed, programmed, and tested. The lighting was adapted both to motor vehicles using the road and to the measured traffic density along it. Drivers’ experiences and attitudes toward the lighting were collected in a three-phase evaluation with questionnaires from the community of about 1000 households using the road as part of their daily mobility. The results indicate that as an experience, presence sensitive lighting in a road environment was at least as positive as traditional, uncontrolled lighting. User experiences of presence sensitive lighting did not differ from the experiences of uncontrolled lighting regarding pleasantness, uniformity, glare, and road visibility. Most of the drivers (86%) did not notice any dynamic change in the lighting. When informed about the tested lighting strategies, most of the participants (72%) would prefer either one of the intelligent lighting modes to be the permanent lighting solution. The results of this exploratory, real-world study point towards the potential feasibility of this technology from a user experience perspective, as the experienced stability of the lighting was unaltered in the tested scenarios; importantly, it also highlights the need to study adaptive roadway lighting further, especially through confirmatory studies in controlled settings.

What is novel about the Metaverse?

The Metaverse is not a radical departure. It is an incremental evolution. Previous virtual worlds, like Second Life, have laid the groundwork for the development of the Metaverse by providing valuable insights into virtual environments and social interactions. Studies of these earlier platforms contribute to a more nuanced understanding of what the Metaverse is, and what it is not. Based on studies of virtual worlds and by applying inductive processes of reflection and abstraction, we propose a framework that supports the identification of attributes that help differentiate the Metaverse from previous virtual worlds from a user experience perspective. We demonstrate the value of the framework by comparing the Metaverse to Second Life. Our framework and comparative analysis ground the current discussions about the Metaverse deeper in the established discourse on virtual worlds. They also shed light on the potential impact of the Metaverse, the special role of its immersiveness and help us to identify lessons learned that can inform the Metaverse's further development.

Applicability of the User Experience Methodology: Communication and Employment Web Portal for Older Adults

<span id="docs-internal-guid-377cb434-7fff-3296-1d28-8f416d31349d"><span>The purpose of this study is to redesign a web portal, oriented to communication and employment management for older adults, from the perspective of user experience, using the user experience methodology. The graphic and functional elements of the platform were considered, enhancing the effectiveness of the communication and inclusion processes and accessibility to employment opportunities. The study is part of a mixed investigation, attending the following stages: (a) exploration of the users of the ServiSenior portal platform during 2021 (constituted by 11 collaborators, 15 clients, and 30 older adults); (b) documentary analysis of the state of the art of employment portals for older adults; (c) proposal design incorporating user experience improvements; (d) testing to validate the value proposition delivered to the target audience. The results obtained were taken into account in decision-making for the approach to the design of the digital portal. This proposal is theoretically based on user-centered design, from which the user experience methodology emerges, which seeks to improve the use and quality of services of digital portals centered on users, emphasizing the attribute of universal use and access. The results obtained enhance the applicability of digital tools that serve to insert a vulnerable population in work spaces, assuming as a starting point design, accessibility, and ease of use.</span></span>

Effects of residential indoor environments on occupant satisfaction and performance

ABSTRACT With vast influences of Chinese industrial transformation, also largely impacted by the global challenges, such as climate change and pandemic, the home becomes as a place for occupants to perform their work tasks. To that end, this study concentrates on the effects of residential indoor environments, especially the factor of indoor environment quality (IEQ) and indoor greenery (IG), on occupants’ residential satisfaction and performance. By conducting a post-occupancy evaluation (POE) survey with the perspective of user experience (UX), 764 samples were collected, of which 528 are valid for statistical analysis. The method of structural equation modeling (SEM) was adopted to test the hypotheses. The results show that both indoor environment quality and indoor greenery have a positive effect on residential satisfaction and occupant performance, however, the former is more influential. In addition, residential satisfaction is a partial mediator, which demonstrates the mechanism: residential indoor environment mainly affects satisfaction, then occupant performance. The findings of this study provide important evidence from China in the period of the post-pandemic era that combines the unique characteristics of urbanization, gaining more insight for researchers to understand the relationship between the built environment of homes and their occupants, revealing specific design implications for practitioners.

An Evaluation of the Career Development Center Website from User Experience Perspectives

With the launch of the career development center (CDC) website in the digital era, XYZ university in Indonesia takes the initiative to serve as a liaison between students and companies in need of new talent. The website is intended to distribute job market and career development information to students and graduates. However, no evaluation directly involving students and graduates was conducted during the development process. As a result, this study aims to assess the level of user experience to comprehend users' perceptions of the current CDC website. The User Experience Questionnaire (UEQ) is used in this study to assess students' and alumni's perceptions as one entity. In addition, semi-structured interviews are conducted to better understand users' pain points. From the measurement with UEQ, the website's attractiveness got a positive impression from users with 0,99 points. The pragmatic quality aspect also makes a positive impression. This aspect consists of three variables: perspicuity (1,21 points), efficiency (0,83 points), and dependability (1,12 points). In contrast, the stimulation (0,74 points) and novelty (-0,37 points) variables on the hedonic quality aspect leave the user with a neutral impression. Based on interviews, users believe that the job vacancy information available on the CDC website still needs to be improved in quantity and variety. Users also need help finding the novelty aspect in terms of website appearance. This study successfully incorporated UEQ into the evaluation stage of a university's career development center website, which had never been done in previous research.

Implementasi Virtual Tour JTE UNRI Menggunakan Kombinasi Foto Panorama dan Rekayasa 3D

Media information has a very important role in efforts to attract prospective students to join. A website needs to be improved in the era of large technological developments. One of the new information media that utilizes the latest technology is a virtual tour. If you look at some of the previous ones, making a virtual tour can be made using panoramic photos made with image stitching techniques from many photos and can also use 3-dimensional engineering results. Both ways have their advantages and disadvantages. In this study, we will combine panoramic photos and 3D engineering to create a virtual tour of the Department of Electrical Engineering, Riau University. Virtual tour created using an equirectangular image base. There are 10 locations included in the virtual tour which four of them use panoramic photos and the remaining six places use 3D engineering. Four panoramic photos and six 3D-engineered equirectangular shapes are combined into one virtual tour. To validate the results of combining panoramic photos and 3D engineering into a virtual tour, user experience testing was conducted using a user experience questionnaire. User experience questionnaire was distributed to 30 respondents. As a result, four scales are in the excellent category: attractiveness, dependability, stimulation, and novelty. Then two scales are included in the good category, namely perspicuity and efficiency, which get a value of 1.78. From the user experience perspective, virtual tours resulting from a combination of panoramic photos and 3D engineering in general can be considered very good. Then this combination of panoramic photos and 3D engineering can be used as a solution for virtual tour documentation if several locations are inadequate to document

Artificial intelligence video production platform based on user experience perspective

From the perspective of user experience, the artificial intelligence video production platform has received widespread attention. The platform can provide video producers with many intelligent services, improving video production efficiency and quality. In this study, the basic concepts of the artificial intelligence video production platform were analyzed, and then from the perspective of user experience, the implementation method of the platform was proposed. Finally, the platform was tested. Through research, an artificial intelligence video production platform has been implemented, and the videos produced by the platform basically match the user's needs, so it can bring a good experience to the user.

Empirical Study on the Factors Affecting User Stickiness of Online Visual Art Platform From the Perspective of User Experience

Empirical Study on the Factors Affecting User Stickiness of Online Visual Art Platform From the Perspective of User Experience

A Study of Digital Publishing Products from a User Experience Perspective

A Study of Digital Publishing Products from a User Experience Perspective

Research on Market Competitiveness Assessment Methods of Smart Home Enterprises Under the Perspective of Long-Term User Experience

Research on Market Competitiveness Assessment Methods of Smart Home Enterprises Under the Perspective of Long-Term User Experience

사용자 경험에 기반의 부산시립미술관의 공공시설물 디자인에 관한 연구

Public facility design is an indispensable part of public design. Due to the rapid development of cities, people need more normative and human design of public facilities. How to increase the user experience of art museum public facility design and further meet the user's needs is the problem facing public facility design. Therefore, I would like to study the design of public facilities of the Busan Museum of Art from the perspective of user experience. “User experience” is gradually becoming a buzzword for social economy and cultural development, and many industries related to design pay close attention to the development of “user experience.” The “user experience” considers and reviews the overall value for design updates. The characteristics, functions, types, and problems of public facilities of the Busan Museum of Art are investigated and analyzed, and user experiences are combined and evaluated. First, the relationship between the design of public facilities and the user experience is clarified through the literature survey method. Second, through field surveys, public facilities of the Busan Museum of Art were classified, compared, and evaluated. Third, through the analysis of excellent art museum public facility design cases, the direction of art museum public facility design based on user experience is presented. In this study, the current status of public facility design at the Busan Museum of Art was analyzed from the perspective of user experience, and it is meaningful as a direction of design utilization of public facility design at art galleries in the future.

A Fuzzy Comprehensive Evaluation Study on the Performance of Age-Friendly Digital Retrofit Based on User Experience: Take the “Elder Mode” App as an Example

To study the digital needs, activities, and experiences of elderly users, evaluate the performance of age-friendly digital retrofit, and provide a path to bridge the digital divide among elderly users. Based on the user experience perspective, the age-friendly evaluation model of the “elder mode” APP was constructed, the index weights were determined based on the entropy weight method, and WeChat, Alipay, ZOA, and ZARA of the “elder mode” were selected as the research objects. We use questionnaires and in-depth interviews to collect user data and use a fuzzy comprehensive evaluation method for empirical evaluation. The overall experience of elderly users on the four APPs is at the upper level of “generally satisfied,” among which the age-friendly level of “visual experience” and “behavioral experience” is high, while the level of “interaction experience” and “value experience” needs to be improved. In particular, attention needs to be paid to the retrofit of the fault-tolerant mechanism, toughness, and error correction of digital products. The paper proposes countermeasures in terms of enhancing the compatibility of interface elements of digital products, optimizing embedded interaction procedures, improving human-computer interaction options, enhancing fault tolerance of operations, and improving age-friendly continuity and thoroughness.

Classification, Application, Challenge, and Future of Midair Gestures in Augmented Reality

Augmented Reality (AR) technology provides many opportunities to enhance people’s experience in interacting with data. Midair gesture, a natural interaction mode in AR, interacts with virtual elements without any auxiliary devices. It has become a hot topic of interest for researchers with the development of gesture recognition technology. From the perspective of user experience, the types of midair gesture, gesture recognition technology, applications were discussed. The challenges of air gesture interaction from two aspects of user experience and technology were analyzed, and the importance of collaborative gesture and low-cost user experience in the future were emphasized. Finally, the application prospect of air gesture interaction distance education, medical health, industry, office, and so on is discussed.

A study on the effect of user experience of fitness APP on product trust and purchase intention

Purpose - The purpose of this study is to take fitness APP users as the research object from the perspective of user experience to explore the influence of fitness APP user experience factors on product trust and purchase intention. Design/methodology/approach - The study collected data on 275 customers who had experience buying and using fitness apps. To test the hypothesis, SPSS 27.0 and AMOS 26.0 statistical packages were used based on the collected data. Findings - The results showed that the user experience factors (usefulness, ease to use, enjoyment, interaction) of fitness APP and the relationship between product trust had a positive effect, and product trust had a positive effect on purchase intention. In addition, exercise experience, showed a moderating effect in the relationship between the usefulness, easy to use of user experience and product trust. Research implications or Originality - This study provided research model among user experience factors of fitness APP, product trust and purchase intention. This study can help sports and fitness companies with product optimization and marketing decisions.

User Experience Perspectives on the Application of Interactivity Design Based on Sensor Networks in Digital Museum Product Display

This paper designs a model of interactivity design in digital museum product display, constructs a sensor network model, and tests the sensor network-based interactivity design in digital museum product display under the perspective of user experience. This paper makes a museum user experience model based on sensory, behavioral, cognitive, and emotional experiences; establishes a user experience design framework; conducts specific theoretical analysis and research from four aspects; uncovers specific factors affecting museum user experience; analyzes the impact of each experience factor on user system design and possible design entry points; and proposes corresponding user system design strategies to guide subsequent design practice sessions. This paper also completes the hardware circuit and PCB board design of the wireless sensing node based on the CC2430 chip as the core. Tomcat WEB server and J2EE-based Spring MVC Web development framework are used as the leading implementation technology to complete the functions of real-time data query, network parameter setting, and historical data storage. The ideographic practice of visual representation of the digital museum is discussed around its optical system. Knowledge-based model dominates the digital museum representation, and examining the complex constitutive processes and characteristics of images involves not only the production of discursive order but also the production of presentation contexts as well as virtual spaces, which construct a new visual presentation of digital museums. However, the virtual representation practice of digital museums still has paradoxes, the absence of the sense of experience and the flatness of the virtual space, in which the audience cannot have a visual experience under this presentation.

Life cycle impact of winter heating in rural China from the perspective of environment, economy, and user experience

Winter heating related carbon emissions is a significant contributor to climate change. Coupled with the soaring energy price, low-carbon transformation of residential heating is being carried out worldwide. China recently introduced a clean heating policy that could impact more than 100 million people living in the countryside. However, a series of issues, such as high economic cost, insufficient fuel supply, and poor heating effect, have seriously hindered its implementation. To help address these issues, this study employs life cycle assessment, equivalent annual cost, and multiple attribute decision-making to evaluate the environmental impact, economic cost, and user experience of the following eight typical rural heating methods: soft coal, hard coal, clean briquette, biomass pellet, natural gas, air conditioner, air source heat pump, and electric boiler. As a result of field tests, three optimal methods are recommended, i.e. biomass pellet, air source heat pump, and air conditioner, depending on the resources, climate, economy, and living habitat in different regions. Although using any one of the optimal heating methods will increase residents’ heating costs by 30%-80%, the total environmental impact of rural winter heating will be reduced by 80% by 2030. And annual carbon dioxide emissions will be cut by 260 million tons in 2030 at 2020 levels. This is of great significance for China in its effort to control air pollution and fight climate change. Findings from the study will provide a useful reference for residential heating problems in other regions of China and the world.

How attachment affects users' continued use intention of tourism mobile platform: A user experience perspective.

Continued use intention of customers is a critical factor in the development of tourism mobile platforms (TMP), which reflects the degree of users’ attachment to the platforms. However, existing research in this field intends to investigate users’ attachment to a TMP by focusing on the overall cognitive satisfaction of the users, which deviates from the “cognition-affect” framework in psychology. Following the stimulus–organism–response (S-O-R) framework, this paper draws upon the attachment theory and the user experience theory, and proposes a model depicting how service experience of TMP affects users’ intention to keep using the TMP through the mediation effect of platform attachment. The empirical results (N = 276) showed that functional experience and social experience positively affect TMP users’ development of platform attachment (i.e., platform dependence and platform identity), which in turn enhance their intention to continuously obtain and provide tourism information via the TMP. This study expands the research on the continued use of TMP from an attachment perspective and contributes to the field in both theoretical and practical levels.

E-learning Visual Design Elements of User Experience Perspective

The visual elements play an essential role in E-learning utilisations that impact the effectiveness of the learning users. That requires highlighting the effect of new elements of E-learning on the learning outcomes of students as well as users. The study was carried out in two phases. In the first phase, a literature review was conducted to identify the most relevant studies on the subject. This paper investigates empirical identification and examines both E-learning text and non-text related to the category of visual materials. The user experience design perspective covers literature surveys, interviews, and questionnaires. Research has been done on the types and functions of the visual elements of E-learning. Therefore, based on the existing E-learning Levin visual model elements, including "organisational", "descriptive", "interpretative", "deformable", "decorative", and "social", distinguish the correlation degree of each element with learning content and persistence. The result shows better user satisfaction enhancement and promotion of E-learning's learning effectiveness and persistence. In addition, from the perspective of user experience, it is found that social elements are the potential needs of users, and sociality is one of the characteristics of digital learning.