Effect Of User Experience Research Articles

Effects of User Experience in Automated Information Processing on Perceived Usefulness of Digital Contact-Tracing Apps: Cross-Sectional Survey Study.

In pandemic situations, digital contact tracing (DCT) can be an effective way to assess one's risk of infection and inform others in case of infection. DCT apps can support the information gathering and analysis processes of users aiming to trace contacts. However, users' use intention and use of DCT information may depend on the perceived benefits of contact tracing. While existing research has examined acceptance in DCT, automation-related user experience factors have been overlooked. We pursued three goals: (1) to analyze how automation-related user experience (ie, perceived trustworthiness, traceability, and usefulness) relates to user behavior toward a DCT app, (2) to contextualize these effects with health behavior factors (ie, threat appraisal and moral obligation), and (3) to collect qualitative data on user demands for improved DCT communication. Survey data were collected from 317 users of a nationwide-distributed DCT app during the COVID-19 pandemic after it had been in app stores for >1 year using a web-based convenience sample. We assessed automation-related user experience. In addition, we assessed threat appraisal and moral obligation regarding DCT use to estimate a partial least squares structural equation model predicting use intention. To provide practical steps to improve the user experience, we surveyed users' needs for improved communication of information via the app and analyzed their responses using thematic analysis. Data validity and perceived usefulness showed a significant correlation of r=0.38 (P<.001), goal congruity and perceived usefulness correlated at r=0.47 (P<.001), and result diagnosticity and perceived usefulness had a strong correlation of r=0.56 (P<.001). In addition, a correlation of r=0.35 (P<.001) was observed between Subjective Information Processing Awareness and perceived usefulness, suggesting that automation-related changes might influence the perceived utility of DCT. Finally, a moderate positive correlation of r=0.47 (P<.001) was found between perceived usefulness and use intention, highlighting the connection between user experience variables and use intention. Partial least squares structural equation modeling explained 55.6% of the variance in use intention, with the strongest direct predictor being perceived trustworthiness (β=.54; P<.001) followed by moral obligation (β=.22; P<.001). Based on the qualitative data, users mainly demanded more detailed information about contacts (eg, place and time of contact). They also wanted to share information (eg, whether they wore a mask) to improve the accuracy and diagnosticity of risk calculation. The perceived result diagnosticity of DCT apps is crucial for perceived trustworthiness and use intention. By designing for high diagnosticity for the user, DCT apps could improve their support in the action regulation of users, resulting in higher perceived trustworthiness and use in pandemic situations. In general, automation-related user experience has greater importance for use intention than general health behavior or experience.

Effects of User Experience on Immersion and Intention to Play Augmented Reality Games

Effects of User Experience on Immersion and Intention to Play Augmented Reality Games

3D animation stereo space design based on digital visual communication technology

Abstract With the rapid development of science and technology, digital visual communication technology has become an important tool for 3D animation stereo space design. The study constructs a 3D animation stereo space design framework model using NURBS-based surface modeling and texture mapping algorithms. It compares it with the traditional 3D modeling algorithm to explore the authenticity and reliability of the stereo space design framework model for 3D animation. Finally, by comparing the differences in user experience between the 3D animated stereo spatial design framework model proposed in this paper and the spatial design of the traditional 3D modeling model, the user experience effect and superiority of the 3D animated stereo spatial design framework model are explored. After comparison, the detection time of the 3D stereo spatial design framework model in three-time indicators is 307ms, 324ms, and 318ms, respectively, which is significantly faster than the traditional 3D modeling algorithm. Its detection accuracy is 17% higher than that of the conventional 3D modeling algorithm, and the number of delays, scene stutters, and black screen flashes of the 3D stereo spatial design framework model and the traditional 3D modeling algorithm increase with the extension of detection time, but the former is always better than the latter. The 3D stereo spatial design framework model has a higher mean score than the traditional 3D modeling algorithm by 8.12 to 9.82 points in terms of user experience.

An Effect of User Experience on A Data-Driven Fuzzy Inference of Web Service Quality

Today, various stakeholders provide a large number of functionally similarWeb Services (WS) to meet increasingly complex business needs. Therefore, to distinguish similar WS, some researchers have proposed using the non-functional characteristics, named Quality of Service (QoS), and user’s needs, expressed through Quality of Experience (QoE). Thus, all those QoS and QoE attributes should be taken into account in predicting WS quality jointly, called WS QoSE (Quality of Service and Experience). However, these attributes are different in nature, i.e., QoS is data-driven and numerical, while QoE is expert-based and linguistic. Consequently, to predict WS QoSE, in this paper, we propose a hybrid fuzzy inference approach, composing both quantitative and qualitative data inputs into WS QoSE output by applying the adaptive neuro-fuzzy inference system (ANFIS). The developed prototype allows us to implement the proposed approach, investigate its performance, and study the effect of QoE attributes on WS QoSE. The results of the two experiments show good performance and suitability of the proposed hybrid fuzzy inference approach for predicting WS QoSE based on combining QoS and QoE attributes. We expect that those results inspire researchers and practitioners to understand the WS QoSE better and develop user needs matching WS.

Kano-QFD-based analysis of the influence of user experience on the design of handicraft intangible cultural heritage apps

Mobile internet and digital technology provide new media platforms for the dissemination of handicraft intangible cultural heritage (ICH). Despite extensive research into the effect of user experience (UX) on handicraft ICH applications (apps), there is little quantitative research on the relationship between user needs and app design requirements. This study employed semi-structured interviews, online questionnaire surveys, and expert evaluation to understand and rank user needs and design requirement influencing factors. A quantitative analysis using the Kano-QFD approach revealed the different effects of twelve user needs and twenty-three design requirements on handicraft ICH app design. Following the establishment of a relationship matrix between user needs and design requirements, the app design requirements were ranked according to importance. Furthermore, a concept–category–application UX app design framework was constructed based on an analysis of the importance of design requirements. The concept layer formed the theoretical basis for the UX app design, the category layer represented the different facets of the UX design, and the application layer provided specific suggestions on the importance of app design. The eye-movement experiment and System Usability Scale were used to test the UX effects of a sample handicraft ICH app, verifying that the UX design framework was reliable. The framework provides methodological reference for the UX design of other ICH digital products.

Effects of user experience in live marketing on consumer purchase intention

Live-streaming marketing has become an important marketing mode in the online environment and has become one of the important marketing modes for enterprises to obtain sales revenue. This research constructs a research model of user experience and intention of purchase in live-streaming marketing based on SOR theory. Through a questionnaire survey, this paper studies the impact of user experience of live marketing on customer trust and intentions of purchase. This research found a positive relationship between customer trust and consumer purchase intention. The user experience of live marketing has a firsthand impact on consumer’s intention to purchase. In addition, as a mediating variable, customer trust indirectly affects consumers' purchase intention. This research enriches the research in the field of user experience in live-streaming marketing and proposes ways to enhance user experience in live-streaming marketing. It has a certain guiding significance for the development of enterprise live marketing activities.

The Effects of User Experience on the Questionnaire to Detection of the Soundscape of Historical Areas - Example of Eskisehir Factories Region

Soundscape studies carried out in historical areas need extensive research and analysis in the processes from the past to the present. It is determined by taking into account many variables such as historical process, the character of area, events and people. In this study, it is aimed to investigate the past experiences of the people carried out in historical areas affect the evaluation of the present data. Eskisehir was chosen as the study area. Eskisehir is an Anatolian city in the Central Anatolia region, on the trade routes and at the intersection of railway transportation. Due to its proximity to railway transportation, many factories established. Nowadays it is under protection as an industrial heritage. In the study, a questionnaire was conducted to evaluate the soundscape of the region with people living in the region for a long time, and people newly settled in Eskisehir. In the survey, the sounds in the region, the pleasantness of the people and the adjective pairs to describe the acoustic environment were asked. As a result of the study, the importance of the user's experience was investigated and evaluated for the survey studies carried out in the evaluation of the soundscape of historical areas.

Innovative Methods for the Integration of Marketing Concepts and Art Design in Product Design in the Era of Internet of Things

Due to the popularity and rapid development of the Internet, it has profoundly affected people’s way of life, covering all aspects of people’s lives, and the communication methods and marketing concepts of all walks of life have also undergone great changes due to its influence. Internet technology simplifies and compresses the marketing process, making consumers sovereign, and the monopoly of traditional media is difficult to reproduce on the Internet. The development of the times has also affected people’s pursuit of “beauty,” and their willingness to consume for design has gradually increased. Based on this, this paper proposes a design method that integrates the marketing concept based on the product design concept and the art design. The Internet of Things is based on the development of the Internet, expands on the basis of the Internet, and extends to people’s daily life with physical devices. It is widely welcomed by various research fields at present. This paper studies the changes brought by the Internet, the integration and innovation of art design and marketing concepts in the Internet age, and the development advantages and changes of traditional product design in information dissemination. Based on this, this paper proposes a user-centered, user-participated design. The experimental results show that the user-participative design method based on the integration of marketing concepts and artistic design and the innovation of functions can be effectively improved by paying attention to user feedback, which can bring good user experience effects. The conversion rate of visits on each platform is above 40%, and it also has a “communication medium” with its own traffic, which can even become a “spiritual sustenance” for direction.

Evaluation of Preanalytical Point-of-Care Testing Errors and Their Impact on Productivity in the Emergency Department in theUnited States.

Preanalytical errors due to poor sample quality or improper sample handling may occur with point-of-care testing (POCT). A retrospective analysis was conducted using deidentified records for 15 479 i-STAT® cartridges run at the Oregon Health & Science University Emergency Department (ED) between December 2015 and August 2016. Data were collected from electronic health records and device middleware for CG4+, CHEM8+, and Troponin cartridges. The frequency of POCT errors was evaluated by cartridge type. The effect of user experience on error frequency, impact of error on hospital length of stay (LOS), and test turnaround time (TAT) were all evaluated. Direct costs incurred due to Chem8+ and Troponin cartridge waste and indirect costs as avoidable nursing staff labor were estimated over 2 years. A total of 935 erroneous results were identified (6.0% of all cartridges). Three hundred seventy-two (2.4%) were unusable results, and 563 (3.6%) were cartridge errors, of which 163 were classified by device error codes as poor sample quality/improper sample handling. Error rates were inversely correlated with user experience based on number of tests performed during the 9-month period. Compared to nonerroneous results, test TATs and LOS were significantly longer with erroneous results (P < 0.01). Over 2 years, direct costs incurred due to cartridge waste was $45 000, and indirect cost was estimated between 486 and 729 h in avoidable nursing labor. Preanalytical POCT errors were inversely correlated with user experience and significantly impacted clinical productivity in the ED based on LOS and test TAT.

Understanding Ant Forest continuance: effects of user experience, personal attributes and motivational factors

PurposeTechnology has emerged as a leading tool to address concerns regarding climate change in the recent era. As a result, the green mobile application – Ant Forest – was developed, and it has considerable potential to reduce negative environmental impacts by encouraging its users to become involved in eco-friendly activities. Ant Forest is a novel unexplored green mobile gaming phenomenon. To address this gap, this study explores the influence of user experience (cognitive experience and affective experience), personal attributes (affection and altruism) and motivational factors in game play (reward for activities and self-promotion) on the continuation intention toward Ant Forest.Design/methodology/approachThe authors assessed the data using partial least squares structural equation modeling (PLS-SEM) for understanding users' continuation intention toward Ant Forest.FindingsThrough a survey of 337 Ant Forest users, the results reveal that cognitive and affective experiences substantially affect Ant Forest continuation intention. Personal attributes and motivational factors also stimulate users to continue using Ant Forest.Originality/valueThe authors build and confirm a conceptual framework to understand users' continuation intention toward a novel unexplored Ant Forest phenomenon.

Storytelling in online shops: the impacts on explicit and implicit user experience, brand perceptions and behavioral intention

PurposeThis paper examines in detail how the use of storytelling with parallax technology can influence the user experience (UX) in online shops as well as brand- and behavior-relevant variables. Furthermore, this study analyzes the causal relationships between UX, brand attitudes and brand-related behavioral intentions in terms of purchase intention and price premiums. Explicit and implicit paths of human information processing are considered.Design/methodology/approachA sample of 266 respondents completed a web-based experiment under two conditions (text-based vs parallax storytelling online shop). An existing and operational online shop was used. The causal relationships were assessed by using partial least squares structural equation modeling (PLS-SEM). To measure implicit information processing, a single category implicit association test was applied.FindingsBy applying the storytelling technique with parallax scrolling, the online shop increased visitors' UX on explicit and implicit information processing levels and increased the online shop's overall perceived attractiveness. Storytelling with parallax motion enables an efficient transmission of brand-related associations to consumers' minds, enhances their explicit and implicit brand attitudes and increases their willingness to pay a higher price. Moreover, this study provides empirical evidence on the effects of UX on brand-related measures by applying PLS-SEM and thus reveals a causal chain of effects from UX on online shop attractiveness, brand attitude and behavioral intentions. Again, explicit and implicit perceptions were considered.Originality/valueScience and practice are increasingly emphasizing that storytelling emotionalizes content, which facilitates effective communication and builds strong relationships with customers. Little evidence exists about its efficient implementation in an online shopping context and in fulfilling hedonic and pragmatic needs throughout the online journey. This study provides novel insights into managing online shoppers' UX, brand-related perceptions and behavioral intentions with the optimal use of techniques to implement storytelling. Furthermore, this is one of the first studies to holistically consider the human perception of online shops by drawing on theories and methods of psychology, marketing, consumer behavior, brand research and consumer neuroscience and considering explicit and implicit information processing in terms of hedonic and pragmatic UX and brand-related measures.

The Effect of User Experience on Designing Interactive Tool: A Case Study of Learning Images Compression

Technology has significantly emerged in various fields, including healthcare, government, and education. In the education field, students of all ages and backgrounds turn to modern technologies for learning instead of traditional methods, especially under challenging courses such as mathematics. However, students face many problems in understanding mathematical concepts and understanding how to benefit from them in real-life. Therefore, it can be challenging to design scientific materials suitable for learning mathematics and clarifying their applications in life that meet the students’ preferences. To solve this issue, we designed and developed an interactive platform based on user experience to learn an advanced concept in the idea of linear algebra called Singular Value Decomposition (SVD) and its applicability in image compression. The proposed platform considered the common design principles to map between the provider in terms of clear mathematical explanation and the receiver in terms of matching good user experience. Twenty participants between the ages of 16 and 30 tested the proposed platform. The results showed that learning using it gives better results than learning traditionally in terms of the number of correct and incorrect actions, effectiveness, efficiency, and safety factors. Consequently, we can say that designing an interactive learning platform to explain an advanced mathematical concept and clarify its applications in real-life is preferable by considering and following the common design principles.

Effects of user experiences on continuance intention of using immersive three-dimensional virtual reality among institutionalized older adults.

To evaluate the acceptance of three-dimensional virtual reality programs and to explore the factors influencing the acceptance of the programs among the institutionalized older adults. A cross-sectional explanatory study. A total of 71 residents completed the program successfully. They were invited to join a 9-week program included eight activities related to horticultural therapy in a virtual environment. Data were collected by structured questionnaires from August 2018 to February 2019. Ten association hypotheses were derived from the literature review. Partial least squares structural equation modelling was used to examine the proposed hypotheses. Program acceptance was defined as virtual reality practices and continuous usage intention. Frequency of practice was about 12 times during 9-week free-trial period, and the score of continuance usage intention was 13.06 (maximum value of 15). The findings indicated that virtual reality practices were significantly affected by presence and the presence was significantly affected by involvement and interactivity. Continuance usage intention was significantly affected by involvement; and involvement was significantly affected by interactivity. However, continuance usage intention was not significantly influenced by virtual reality practices. The findings supported that immersive three-dimensional virtual reality program was accepted by the institutionalized older adults. The acceptance, in terms of virtual reality practices and continuous usage intention, was influenced by different paths. The findings have a potential impact on the design of virtual reality technology for the care of institutionalized older adults. What problem did the study address? There were controversial findings about the acceptance of immersive 3D virtual reality program among older adults. What were the main findings? Interactivity advanced the sense of presence and, thus, resulted in a higher frequency of virtual reality practices. Interactivity enhanced perception of involvement, thus, contributing to an increased intention of continuous usage Where and on whom will the research have an impact? The immersive 3D virtual reality program was appropriate for older adults, even for first time users or individuals aged over 80years. The findings revealed new insights for developing immersive 3D virtual reality programs for the older adults.

Interactive Human–Robot Skill Transfer: A Review of Learning Methods and User Experience

Generalizing the operation of robots in dynamical environments regardless of the task complexity is one of the ultimate goals of robotics researchers. Learning from demonstration approaches supported by transfer learning and user feedback offer a remarkable solution to achieve generalization. The main idea behind such approaches is teaching robots new skills with human instructors and training parametric models with data from demonstrations to achieve and update the desired skills under changing conditions. Herein, the applications of skill transfer with reinforcement learning algorithms and the effect of user experience (UX) on learning from demonstration approaches are reviewed. This review outlines the importance of considering and evaluating UX during human–robot interaction and, especially, robot teaching. A detailed view on the relations between robot learning and UX is provided and approaches for future improvements are derived. Finally, adaptive autonomy sharing between the robot and the user during teaching is presented as a promising approach to enhance the interaction by exploiting user feedback. In the long run, interactive and user‐centered human–robot skill transfer is expected to reduce cognitive and physical load of the user. Discussion on future research questions aiming to improve learning process and semiautonomous behavior concludes the review.

Virtual Reality Head Mounted Display 기반 공군 조종사 모의비행 훈련 시뮬레이터 운용효과에 관한 연구

Objective: The purpose of this study is to compare Visual Monitor (VM)-based and Virtual Reality Head Mounted Display (VR HMD)-based simulated flight training simulators in terms of flight training effects, user experience effects.<BR>Background: VR HMD-based simulators can increase immersion and realism by providing more realistic virtual environments in comparison to VM-based simulators. Existing studies related to VR HMD-based simulators have been mainly focused on flight training effects of pilots rather than all the effects collectively.<BR>Method: This study conducted a comparative experiment of VM-based and VR HMD-based simulators with 25 Republic of Korea Air Force F-15K fighter pilots. The survey measured 20 detailed evaluation items related to flight training effects and user experience effects using a 7-point scale for the two simulators.<BR>Results: 5 out of 10 items on flight training effects, 8 out of 10 items on user experience effects were statistically significantly higher in VR HMD-based simulators than in VM-based simulators.<BR>Conclusion: When VR HMD-based simulators are used to the flight training for Air Force pilots, practical operational effects can be improved in terms of flight training effects, user experience effects.<BR>Application: The results of this study are expected to help us understand the system characteristics of VR HMD-based simulators.

Network embedding enhanced intelligent recommendation for online social networks

With the fast development of Internet technology, more and more online social networks are changing our daily life. Whether or not an accurate recommendation can be provided for each user in the massive amount of information directly affects the user’s enthusiasm for receiving network services and the user experience effect, which in turn determines the user’s participation and loyalty to network applications. However, most previous methods only use a single network topology information and ignore other auxiliary information (such as user content information). Moreover, how to deal with large scale network is a challenging task. To tackle these challenges, we propose a topic-aware network embedding approach for providing intelligent recommendation services. Specifically, we first extract the network topology based on the constructed social network. Then, we extract the topic information based on the context released by the users with the help of topic model. Finally, a topic-aware network embedding framework is utilized for recommendation. Experimental results on two-widely used dataset demonstrate that our method can achieve the best performance.

The Effect of User Experience on Customer Satisfaction on Netflix Streaming Services in Indonesia

Technology has become increasingly sophisticated, all forms offered in the development of very cutting-edge technology. Current technology is supported by a strong internet network base that presents various kinds of creativity. One that gets attention is the widespread use of online streaming media as a basis in an online streaming media streaming plan that is Netflix. This research will discuss where the user experience of Netflix Online Streaming Media Customer Satisfaction. The results of this study were drawn from 150 respondents who are always actively using Netflix online streaming media. This research only focused on the Jakarta area, Indonesia, which is the largest city in Indonesia

모바일 기반의 학습 앱 사용자경험(UX)이 만족에 미친 영향과 시스템 품질의 매개효과에 관한 연구

모바일 기반의 학습 앱 사용자경험(UX)이 만족에 미친 영향과 시스템 품질의 매개효과에 관한 연구

INVESTIGATION OF MOBILE AUGMENTED REALITY APPLICATIONS USED IN THE INTERIOR DESIGN

Scientific developments have triggered bleeding-edge technologies that have positive effect on the life-quality of human-beings. One of these technologies is named as Augmented Reality (AR) which also the thesis has focused on. The AR technology is defined as the mixture of reality and virtuality. The AR technology that based on the combination of real space and/or object along with the virtual object within the same platform, has aimed at getting more information for the interactive users about the objects interacted with. AR applications can now experience a widespread deployment of mobile smart devices and a large kit kit. This study aims to discuss the use of a new technique, AR technology, as a tool in the representation and experience of interior space and the effects of user experience on the activities of mobile indoor AR applications. For this purpose, we reviewed Android and IOS-based seven mobile interiors AR applications by searching for 'augmented reality interior design' on Google Play and Apple Store mobile stores as of February 2018. Therefore, both design and designers and end users have tried to determine the use of these applications and their identified deficiencies. In the future, AR is considered to be a powerful influence on the interior designer and user axis, and is considered as a new technique and strategy that will contribute to the transformation of the space concept into technology coexistence. The AR technologies, to be deemed as having strong effect within the framework of interior designer and user, are evaluated as a new technique and strategy that will make a significant contribution to the transformation of space concept in line with the developing technologies.

The Effects of User Experience on Facebook Acceptance Behavior and Advertising Acceptance Behavior

The Effects of User Experience on Facebook Acceptance Behavior and Advertising Acceptance Behavior