Aspects Of User Experience Research Articles

ANALISIS USER EXPERIENCE PADA APLIKASI THREADS MENGGUNAKAN METODE USER EXPERIENCE QUESTIONNAIRE (UEQ)

This research aims to analyze the User Experience in the Threads application through the application of the User Experience Questionnaire (UEQ) method. User Experience (UX) is how users interact with a product or service offered by a company or organization. The role of users certainly greatly influences the success of an application. The Threads app is a social media app that launched on July 5, 2023, but its user experience has not been explored much. The UEQ method is used to measure various aspects of user experience, including Attractiveness, Clarity, Efficiency, Appropriateness, Stimulation, and Novelty. The research was carried out by distributing questionnaires that had been created using Google Form and then processing the data results using the Data Analysis Tool. UEQ analysis results provide deep insight into how users interact with Threads applications and how certain aspects of the user experience can be improved. Of the 6 UEQ assessment scales, the results of this research are that there are 4 scales with "Bad" results in Attractiveness, Efficiency, Accuracy, and Stimulation. Then, there is a scale with “Below Average” results in Clarity. And there is a scale with “Above Average” results in Recency. This indicates that the Threads application has a poor benchmark level. The results of the User Experience (UX) analysis show that users feel less satisfied when using the Threads social media application.

Inferior, Yet Transformative: the User Experience with Robotic Vacuum Cleaners

Abstract Robotic vacuum cleaners are a prime example of home automation and a rich source of information about how people experience it. On the basis of a 3-week diary study, this article compares householders’ user experience (UX) of robotic vacuum cleaners with their UX of three types of manual vacuum cleaner. The main finding is that robotic vacuum cleaners are inferior in use, yet transform vacuuming. While their inferiority is about their pragmatic qualities, their transformative power relates to their autonomy, agency and hedonic qualities. This contradictory UX involves that robotic vacuum cleaners perform worse or not at all on seven out of nine surfaces and, at the same time, appear to escalate cleanliness standards. The transformation of household chores such as vacuuming is ongoing and calls for further research on engineering and merging the pragmatic and hedonic aspects of UX.

CAEVR: Biosignals-Driven Context-Aware Empathy in Virtual Reality.

There is little research on how Virtual Reality (VR) applications can identify and respond meaningfully to users' emotional changes. In this paper, we investigate the impact of Context-Aware Empathic VR (CAEVR) on the emotional and cognitive aspects of user experience in VR. We developed a real-time emotion prediction model using electroencephalography (EEG), electrodermal activity (EDA), and heart rate variability (HRV) and used this in personalized and generalized models for emotion recognition. We then explored the application of this model in a context-aware empathic (CAE) virtual agent and an emotion-adaptive (EA) VR environment. We found a significant increase in positive emotions, cognitive load, and empathy toward the CAE agent, suggesting the potential of CAEVR environments to refine user-agent interactions. We identify lessons learned from this study and directions for future work.

Web Accessibility Evaluation Using WCAG 2.0 and User-Centered Design Method

ITENAS e-learning has problems such as the flow of access to complex features, and the color of the display and buttons that overlap with the background color. The design of the web interface in this study uses the WCAG 2.0 standard. With the success points of Criterion 1.4.11 Non-text Contrast in the Produce Design Solution stage in the User-Centered Design method. The results of the WCAG 2.0 test show the highest contrast ratio of 15.16:1 which has met the required contrast ratio, the criteria are successfully applied. In the design evaluation stage, this study used SUS to test the usability of the prototype. User experience testing in this study uses UEQ. The results of the evaluation of the usability of the interface with SUS in the initial test resulted in a score of 38.93 which was in grade F or bad to grade B with a score of 74.38 or good after the redesign process. The results of user experience testing with UEQ obtained an average Efficiency scale of 1.875. The Attractiveness scale is 1.667, the Clarity scale is 1.750, the Accuracy scale is 1.375, the Stimulation scale is 1.525, the last is the Novelty scale of 1.350 according to the UEQ average scale which is at a positive level. From the results of the two SUS and UEQ tests, the Usability aspect and the User Experience aspect of the Itenas e-learning web can be said to have improved.

Pragmatic and hedonic aspects of user experience in Virtual Reality: analysis of novice users’ information mediation during their first interaction with a Metaverse platform

The topic of virtual and extended reality has increasingly captured the interest of developers who aim to widely adopt it among the general population. Over the last five years, significant investments in this field have brought the term “Metaverse” back into discussions as a potential ideal for social interaction within virtual environments. This paper aims to contextualize the Metaverse and its potentialities by investigating its relation to new users from a UX (user experience) design perspective. This work aims to understand the pragmatic and hedonic aspects of user experience and information mediation of novice users during their first interaction with a Metaverse application. To achieve this, we selected six users and analyzed their first interactions within the popular digital platform called “VRchat”. For data analysis, we used a method inspired by Marc Hassenzahl’s AttrakDiff tool and investigated the interactions based on three main aspects: interactivity, immersion, and self-identification. As a result, we noticed a positive impression of virtual reality (VR) on user experience after immersion. We also observed some UI (user interface) solutions that are functional, and others that are not, in an immersive interface. Based on these findings, we propose some hypotheses for solution paths to enhance these three aspects of the Metaverse experience.

“Hey, Alexa” “Hey, Siri”, “OK Google” ….” exploring teenagers’ interaction with artificial intelligence (AI)-enabled voice assistants during the COVID-19 pandemic

AI-enabled virtual voice assistants have eased user interaction and user experience. The current study aims to understand how teenagers interact and engage with voice assistants. The rationale of usage, perceptions, patterns and expectations of teenagers from smart speakers has been explored within the framework of the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) model. The study uses an interpretive qualitative research method to gain in-depth insights, empirical details, and narrative aspects of user experiences of smart speakers. Semi-structured interviews were conducted with 36 teenagers pursuing high school in the age group 13–15 years during the COVID-19 pandemic. The results indicated that all seven variables (performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivations, habit, and privacy concerns) impact the usage of smart speakers. The study also ascertains that hedonic motivation is a significant driving factor in the UTAUT2 model.

Augmented reality experience: An examination of viewer responses to sports videos

AbstractAugmented reality (AR) offers a transforming user experience and has been increasingly integrated into entertainment and service contexts. Drawing on experience economy theory and employing a mixed‐methods approach, this research evaluates the antecedents and consequences of four realms of viewer experiences: entertainment, educational, aesthetic, and escapist experiences, in AR‐infused sports videos. A qualitative study of semi‐structured interviews highlights three critical AR features in sports videos (i.e., novelty, vividness, and informativeness) in shaping viewer experiences. Subsequently, a research model is formulated to elucidate the relationships among AR features, four realms of viewer experiences, and behavioral intentions. A quantitative analysis based on survey data reveals that AR features exert varying effects on viewers' entertainment, educational, and aesthetic experiences, yet none significantly affects escapist experience, which is relatively trivial in viewers' overall experience. Entertainment, educational, aesthetic, and escapist experiences have various influences on viewers' intentions to watch again, to recommend, and to pay, except that entertainment and educational experiences do not significantly affect intention to pay. This research stresses the importance of understanding multiple aspects of user experiences in AR research and provides useful guidelines for AR features and viewer experience design in sports videos.

Preclinical motor chunking and fine motor skill learning in fixed prosthodontics: Contribution of 3D printing and satisfaction of dental students.

In fixed prosthodontics, simulators are essential to students for a progressive transition from preclinical to clinical condition. With the 3D printing technology, we developed resin bars allowing students to better visualise by motor chunking technique. Main objectives of this work were to describe this teaching methodology used in preclinic among different promotions of second, third and fourth dental years and to evaluate students' feedback. Two hundred seventy resin strips were digitally designed and printed in resin. All participants from second, third and fourth had to fulfil a User Experience Questionnaire (UEQ) after the preclinical work. The scales of this questionnaire covered the complete impression of the user experience. Both classical aspects of usability (efficiency, insight and reliability) and aspects of user experience (originality, stimulation) were measured. For the second dental years, 'Attractiveness', 'Stimulation' and 'Novelty' were considered 'Excellent'. For the third dental year, novelty average was considered as 'Excellent'. For the fourth dental year, 'novelty' was considered as 'Good'. The resin plates used in this study are original and stimulating for the students, especially for the second-year dental students who found the exercises useful for their learning. This method can also be used by creating scenarios close to the clinical situations encountered in dentistry departments (more dilapidated teeth, preparation of inlays, post and core, etc.). This 3D printed simulation model is not intended to replace the Frasaco® models but is a complement to the learning process.

Exploring User Experience and Usability of mHealth applications for people with diabetes: An Evaluation Study Using UEQ and HE4EH Checklist

Diabetes affects 10% of adults aged 20 to 79 globally, caused by insufficient insulin production. Mobile apps are effective in managing this chronic condition. This study aimed to investigate the experience of using mobile applications for healthcare patients with diabetes in their daily activities. Ten participants diagnosed with diabetes were invited to evaluate five Android mobile applications using a predefined protocol. We used the User Experience Questionnaire (UEQ) to assess the usability and user experience of the apps. In addition, the Heuristic Evaluations for mHealth (HE4EH) checklist was used by three domain experts to assess the apps. The results showed that one of the five apps had issues with the stimulus and novelty aspects of user experience. Among all the apps, the novelty had the lowest Likert scale value. While most apps had creative designs and attractive interfaces, the heuristic assessment revealed many violations and concerns about instruction and suitability due to a lack of crucial information for monitoring user routines.

The Influence of User Trust and Experience On User Satisfaction Of E-Commerce Applications During Transactions in Mini Markets Using Delon and McLean Method

In order to increase net advantages for users of e-commerce applications in minimarkets, this research attempts to quantify the degree and influence of experience and trust on user pleasure. This research employs a quantitative methodology. Direct observations of e-commerce applications, literature reviews, and the online distribution of Google Forms-assisted questionnaires to application users via social media were the methods used to collect data. Both statistical and demographic analysis were used to analyze the data for this study. Users of e-commerce applications make up the study's population. Purposive sampling was the method employed for sampling. With a total of 180 samples, the non-probability sampling approach makes use of the PLS-SEM theory. The majority of respondents expressed high levels of satisfaction with the e-commerce application in minimarkets, according to the data processing results. Because perceived utilitarian's path coefficient and t-test values are below the threshold, the analysis of the aspects of user experience represented by perceived hedonic and perceived utilitarian shows that perceived hedonic has a significant effect on user satisfaction while perceived utilitarian does not. The user happiness variable is significantly impacted by the trust variable. Perceived hedonic value, trust, and ease of use are factors that significantly impact customer satisfaction with e-commerce applications in minimarkets.

User experience and value: a bibliometric study

This research aimed to explore the literature on user experience (UX) and its correlation with perceived values. While previous studies have often examined UX and value in isolation, our study bridges this gap, highlighting their intertwined relationship. Utilizing a rigorous methodology, a bibliometric review was conducted on the Scopus and Web of Science databases, encompassing articles from 1966 to 2023. The research protocol was validated by a panel of experts, including three doctors and two specialists. Our findings revealed recurrent themes around usability, design, productivity, and the psychological aspects of value and UX. The results underscore the pressing need for a deeper understanding of the UX-value relationship. This study offers valuable insights for both practitioners and academics, emphasizing the significance of articles that delve into UX and perceived value. From a management perspective, our research underscores the importance of UX-centric planning in software development, ensuring the integration of value-driven actions grounded in empirical research

User experience of mixed reality applications for healthy ageing: A systematic review

Mixed reality (MR) technologies are being used increasingly to support healthy ageing, but past reviews have concentrated on the efficacy of the technology. This systematic review provides a synthesis of recent experimental studies on the instrumental, emotional and non-instrumental aspects of user experience of healthy older adults in relation to MR-related applications. The review was listed on PROSPERO, utilised a modified PICOS framework, and canvassed all published work between January 2010 to July 2021 that appeared in major databases (Scopus, PubMed, CINAHL, Web of Science, and the Cochrane Library). The literature search revealed 15 eligible studies. Results indicated that all included studies measured the instrumental quality of their applications, all but two studies measured the emotional reactions triggered by gameplay, and only six studies examined participants’ perception of non-instrumental quality of the applications. All included studies focused on improving a health domain such as cognitive or physical training. This suggests that the instrumental quality of the MR applications remains the focus of user experience studies, with far fewer studies examining the non-instrumental quality of the applications. Implications for game design and future research are discussed.

The economic value of augmentative exoskeletons and their assistance

For augmentative exoskeletons that assist able-bodied users, a clear metric of success remains an open question. Here we leverage the Vickrey second-price auction to quantify the economic value added by lower-limb exoskeletons and their assistance. We posited that if exoskeletons provided helpful assistance during a difficult task, this value could be quantified through a lowering of participant auction bids to continue walking. The bidding results were compared across different conditions to determine the economic value of the exoskeleton, bearing in mind also the cost of wearing the added mass of the exoskeleton. Results show that the total value of the exoskeleton and assistance was modest. While most participants found the assistance itself valuable, this value was mostly offset by the extra mass added of wearing the exoskeleton. Our approach provides insight into how exoskeleton wearers may value different aspects of user experience. These results suggest economic value may be a powerful tool in the design and control of exoskeletons that maximize user benefit.

Sistem Pakar Pasal-Pasal Pidana Penghapusan Kekerasan dalam Rumah Tangga dengan Metode Forward Chaining

Domestic and Family Violence (DFV) is a social issue that often occurs in Indonesia, especially for women. Domestic violence cases often cannot be handled thoroughly because legal issues are very complex, making it difficult for ordinary people to understand and sort out the articles that regulate a legal case in domestic violence. This research aims to produce an expert system that can make it easier for the public to find solutions in the form of articles suspected of being involved in a crime of domestic violence. An expert system built with the stages of analysis, design, implementation, and testing. The analysis phase was carried out by observation and interviews or discussions with staff from the District Attorney's Office for the Sleman Regency, Special Region of Yogyakarta. The implementation phase uses the Forward Chaining inference technique to produce the basic rules for determining the articles suspected of acts of violence committed. System testing using SUPR-Q involved 30 respondents to fill out questionnaires from 3 aspects of user experience namely usability, user interface, and satisfaction. The test results obtained a percentage of 80.66% indicating a very good level of ease and satisfaction of the expert system for eliminating domestic violence.

Human-centered design and evaluation of AI-empowered clinical decision support systems: a systematic review

IntroductionArtificial intelligence (AI) technologies are increasingly applied to empower clinical decision support systems (CDSS), providing patient-specific recommendations to improve clinical work. Equally important to technical advancement is human, social, and contextual factors that impact the successful implementation and user adoption of AI-empowered CDSS (AI-CDSS). With the growing interest in human-centered design and evaluation of such tools, it is critical to synthesize the knowledge and experiences reported in prior work and shed light on future work.MethodsFollowing the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines, we conducted a systematic review to gain an in-depth understanding of how AI-empowered CDSS was used, designed, and evaluated, and how clinician users perceived such systems. We performed literature search in five databases for articles published between the years 2011 and 2022. A total of 19874 articles were retrieved and screened, with 20 articles included for in-depth analysis.ResultsThe reviewed studies assessed different aspects of AI-CDSS, including effectiveness (e.g., improved patient evaluation and work efficiency), user needs (e.g., informational and technological needs), user experience (e.g., satisfaction, trust, usability, workload, and understandability), and other dimensions (e.g., the impact of AI-CDSS on workflow and patient-provider relationship). Despite the promising nature of AI-CDSS, our findings highlighted six major challenges of implementing such systems, including technical limitation, workflow misalignment, attitudinal barriers, informational barriers, usability issues, and environmental barriers. These sociotechnical challenges prevent the effective use of AI-based CDSS interventions in clinical settings.DiscussionOur study highlights the paucity of studies examining the user needs, perceptions, and experiences of AI-CDSS. Based on the findings, we discuss design implications and future research directions.

Intelligent System of Internet of Things-Oriented BIM in Project Management

At present, edge computing is more and more widely used in the development process of various industries. With the stable development of social industrial structure, the development scale of enterprises is gradually expanding, the project production cycle is getting longer and longer, and the project information and project elements are also getting more and more. Under the traditional project management mode, the project elements are independent from each other, the participants are difficult to interact, and the information content is relatively dispersed, which has seriously hindered the improvement of the efficiency and level of enterprise project management. The emergence of intelligent the BIM (building information modeling) project management system provides technical support for the realization of the overall project management objectives, but there are still large limitations in actual use, mainly reflected in the poor flexibility of attraction and error prone. In order to solve the dilemma of enterprise project management, based on the analysis of the characteristics of project management and the functional requirements of the system, this article proposes an intelligent system of BIM in project management oriented to the internet of things. In order to verify the effectiveness of the system, this article conducts system tests from the aspects of project management efficiency, system security, and user experience. The results show that the average intelligent system error level of internet of things-oriented BIM in project management is about 0.310. It can be seen from this result that, on the basis of internet of things technology, various project elements and information within the system have achieved effective integration and promoted the deep intelligent development of project management.

Exploring the Long-Term User Experience of an Interactive Loading Screen Using UX Curve and QUIS

User experience can change with time, and achieving a positive long-term user experience is an important goal in a successful product design. The long-term user experience of the interactive loading screen in Honor of Kings was studied by using two evaluation methods, UX Curve and QUIS questionnaire. The experiment included valid responses from a total of 23 participants. The results show that an interactive human-computer interface can achieve a good long-term waiting experience. It is also necessary to make changes to the UI or functions of the interactive screen after a period of time to ensure a good user experience. A toolbox including the QUIS questionnaire and UX Curve was proven effective in measuring the temporal aspects of user experience of the computer interface. The findings obtained in the experiments help understand the long-term user experience of human-computer interfaces. They may also provide a reference for developing different long-term user experience evaluation methods in different product contexts.

A comparative study of the BFL Player and Amazon Prime Video: The new streaming distribution platforms for low-budget films

The global film market has long focused on more commercially viable films, which has kept many unknown or low-budget films out of the schedule. Films are shown in a variety of channels, including DVD, Pay-Tv and online video as well as cinemas. With the development of Internet and streaming services, there are many famous commercial Internet publishing platforms, BFI Player and Amazon Prime Video are two examples, and they are now developing online platforms for low budget films, which gives some excellent low budget films a chance to be released. This essay makes a comparative study of the BFL player and Amazon Video, analyzes how these two new streaming media distribution platforms of low-budget films help them become better from the aspects of resources, timeliness, price and user experience.

Reminders, reflections, and relationships: insights from the design of a chatbot for college advising

PurposeIn the USA, 22–40% of youth who have been accepted to college do not enroll. Researchers call this phenomenon summer melt, which disproportionately affects students from disadvantaged backgrounds. A major challenge is providing enough mentorship with the limited number of available college counselors. The purpose of this study is to present a case study of a design and user study of a chatbot (Lilo), designed to provide college advising interactions.Design/methodology/approachThis study adopted four primary data sources to capture aspects of user experience: daily diary entries; in-depth, semi-structured interviews; user logs of interactions with the chatbot; and daily user surveys. User study was conducted with nine participants who represent a range of college experiences.FindingsParticipants illuminated the types of interactions designs that would be particularly impactful for chatbots for college advising including setting reminders, brokering social connections and prompting deeper introspection that build efficacy and identity toward college-going.Originality/valueAs a growing body of human-computer interaction research delves into the design of chatbots for different social interactions, this study illuminates key design needs for continued work in this domain. The study explores the implications for a specific domain to improve college enrollment: providing college advising to youth.

Evaluasi User Experience Website E-Learning My-Elnusa Menggunakan User Experience Questionnaire (UEQ)

Nusa Mandiri University has an e-learning service called MyE-Learning System Nusa Mandiri (MyELNUSA), but the system has not been evaluated on the user experience aspect. User experience includes the impressions and emotions of users when using a product and when the product can provide an efficient and pleasant service, the product can be stated positively on the user experience. In this MyELNUSA application, it is necessary to know how far the user experience measure is to the user. User Experience Questionnaire (UEQ) as an evaluation method consisting of six rating scales, namely attractiveness, perspicuity, efficiency, dependability, stimulation, and novelty. In this method there are 26 question items in the form of 2 attributes that are paired with opposite meanings. This evaluation is important because it is useful in knowing the user experience of the application and providing suggestions for improvements needed. Tests were carried out on 34 active students who used the MyELNUSA application and the results obtained that in the efficiency and aura aspects got scores above the average and then in the attractiveness, clarity, accuracy, and stimulation aspects they got below average scores. The recommended areas for improvement are aspects of attractiveness, clarity, accuracy and stimulation