Computer User Experience Research Articles

A Novel User Experience Cloud Computing Model for Examining Brand Image Through Virtual Reality

This research paper presents a novel Cloud Computing User Experience (CCUE) approach to reconstructing the brand image of traditional Shanghai cosmetic brands by leveraging virtual reality (VR) technology and user experience (UX) research. Traditional Shanghai cosmetic brands possess rich cultural heritage and unique product offerings, but often face challenges in maintaining relevance in the modern market. The proposed CCUE uses the VR technology to create immersive and interactive experiences that allow consumers to explore and engage with the brand in a virtual environment. The developed CCUE model integrates the Artificial Intelligence (AI) integrated Imperialist Competitive Algorithm (ICA) for the user-machine interaction. With the CCUE a combination of VR simulations, product showcases, and interactive storytelling, users can experience the essence and history of traditional Shanghai cosmetic brands, fostering a deep connection and emotional attachment. Additionally, UX research techniques are employed to gather user feedback and insights, enabling the refinement and optimization of the VR experience. The findings of this CCUE contribute to the field of brand reconstruction and provide practical insights for traditional brands seeking to revitalize their image in a rapidly evolving market.

Sure I can code (but do I want to?). Why boys' and girls’ programming beliefs differ and the effects of mandatory programming education

In our increasingly digitalized society, it is important to have a grasp of basic programming and therefore, programming was recently made mandatory in Swedish schools. We investigated how the mandatory programming education affects self-efficacy and interest in programming in a sample of 12-year-old children (N = 373). Data was collected at the start of the school year, directly after the education (mainly consisting of block programming), and the end of the school year. Boys had higher self-efficacy and interest than girls at all these three timepoints. Interestingly, as opposed to girls with Swedish background, girls with foreign background did not differ from the boys in programming self-efficacy. The gender difference in programming self-efficacy was completely mediated by gender differences in the children's previous mastery experience, social persuasion, and vicarious experience of computer use. Self-efficacy was strongly related to interest, but despite increasing the children's self-efficacy, programming education surprisingly reduced their interest in programming. The results regarding predictors of self-efficacy lend support to Bandura's social cognitive theory. The intersectional (gender x background) differences could be interpreted in terms of the gender-equality paradox. Possible ways of encouraging children's programming efforts and boosting the effects of interventions are discussed.

The Degree of Relationships and Differences Among Level of ICT Utilization in Instruction and Lectures’ Demographic Factors in Selected Universities of Pakistan

The ICT (Information & Communications Technology) utilization in instruction among university and college lecturers is gaining prominence in many countries in the world, including Pakistan, for the purpose of globalization and enhancing the quality of instruction and learning. The purpose of the study was to examine the benefits of ICT utilization, the extent of success factors, problems and constraints encountered in ICT utilization in instruction among lecturers in universities of Islamabad. A cross-sectional questionnaire survey was used to find out the level and extent of ICT utilization in universities of Islamabad. The sample from the study consisted of 260 lecturers drawn from the 14 universities of Islamabad. The data were analyzed using descriptive statistics and inferential statistics such as Pearson correlation, and chi square. Results of the study showed that there were significant relationships among the 14 areas of ICT utilization, significant relationships between ICT utilization and lecturers’ characteristics, and significant relationships between ICT utilization and university demography. There were positive correlations between ICT utilization and some demographics such as lecturers’ age, working experience, experience in computer use, frequency of ICT use, computer use at home, ICT training duration, extent of ICT knowledge, awareness of ICT and ICT written / published in university. The findings of this study could be used for improving instruction among lecturers and for designing a training model for instruction among lecturers in the pursuit of enhancing excellence and quality of education in universities. This study was subjected to several limitations that include online assessment, incorporating audio video conferencing tools, giving more sophistication to educational management software.

Health Professionals’ Attitudes towards Digital Transformation through the Use of Hospital Information Systems: The Case of a General Oncology Hospital of Attica

Purpose: The study of the attitude of Health Professionals of the General Oncology Hospital of Attica towards the integrated Hospital Information Systems (HISs) as well as of the socio-demographic factors that shape it. Material-Method: A stratified sampling quantitative survey was conducted using the occupational category of the employees as the stratification variable. Data were collected by employing the standard Nurses Attitudes towards Computerization (NATC) self-report questionnaire. Statistical analysis was conducted with the use of the statistical data processing SPSS-v25 software. Results: The staff of the General Oncology Hospital under study have a positive attitude towards the use of Hospital Information Systems (Mean = 3.73, SD. = 0.54). Statistically significant differences between occupational categories were found only for the dimension of “Providing quality care to the patient” (p = 0.007) and more specifically among nurses and doctors. Regarding the effect of demographic factors on the five dimensions that form the attitude of health professionals towards the HIS, only “gender” (p = 0.009) and “occupation categories” (p = 0.007) seem to influence this attitude and specifically the dimension “Providing quality care to the patient”, whereas “previous experience in use of computers at work” affects the dimension “Reduction in jobs” (p = 0.009). Conclusions: The statistical analysis of the data showed that the employees of the General Oncology Hospital under study have a positive attitude towards the use of the integrated Hospital Informatics Systems (HISs). Males tend to have the most positive attitude while employees who already make use of personal computers in their work, tend to disagree with the view that HIS will lead to a job reduction.

Computer Interface as Film: Post-Media Aesthetics of Desktop Documentary

This paper explores a recently emerged audiovisual form called desktop documentary, an interdisciplinary computer-based variant of the essay film. As a post-media practice, no longer exclusively dependent on the film medium, desktop filmmaking represents a hybrid audiovisual genre entirely conducted in the digital environment by using and exploiting preexisting materials in new contexts while using the advantages of the Internet, widely used software and digital tools. Desktop documentary filmmaking corresponds to the widespread artistic practice of postproduction – a concept introduced by Nicolas Bourriaud signifying a new state of affairs when all texts of culture are already available (mostly as digital objects) and the artist intervenes on existing materials rather than produces artworks ex nihilo. Belonging to the tradition of essay film – a cinematic documentary and experimental mode in which moving images and off-screen verbal voice or textual captions establish complex relations – desktop video essays introduce new post-media aesthetics. Similar to the idea of using everyday materials in the artistic context, initially proposed with Duchamp’s ready-mades, which unprecedentedly effaced every notion of the style from their avant-garde aesthetics, desktop documentaries often minimize and abolish cinematic stylistic qualities. One of the most significant aspects of desktop documentaries is that the act of film viewing does not differ from common computer user experience: having replaced traditional film screen with the computer interface, the interactive process of computational multitasking and navigation, performed on various digital data and files, becomes the very content of the film. After the historical overview of the phenomenon and general introduction into the post-media theory, selected works of representative desktop documentarists such as Kevin B. Lee and Louis Henderson are analyzed in their deconstructive approach to traditional and digital filmmaking – subversive both formally and politically. Article received: May 28, 2019; Article accepted: July 6, 2019; Published online: October 15, 2019; Original scholarly paper

Social Studies Teacher Candidates’ Perception of Digital Citizenship

<p style="text-align:justify">With the rapid pace of technological and digital change, the use of mass communication and digital communication tools, and internet usage have become very prevalent and thus digital citizenship education has become a necessity for individuals so that they can effectively use these technologies. In this respect, in-class and out-of-class activities play a crucial role in developing students’ digital citizenship competencies in social studies education. Teacher candidates’ perception of digital citizenship will influence students as well. The objective of the current study is to identify the perception of the social studies teacher candidates towards digital citizenship. A descriptive cross-sectional screening model was utilized in the study. The sample of the study is composed of senior teacher candidates attending the Social Studies Teaching Department, Faculty of Education of Ege University in the 2016-2017 academic year. Digital Citizenship Attitude Scale was employed to identify the perceptions of teacher candidates towards digital citizenship. The analysis of the results in the context of subdimensions indicates that no statistically significant difference was found by the gender variable, however significant differences was observed in digital citizenship levels of the teacher candidates according to the variables of owning a personal computer, age and years of experience in computer use.</p>

Computers in Reading and Writing Skills through the Motivational Lens: SnagitTM, Screencast and E-mail Services

The rapid and continuous developments in computer technologies underscores the need to investigate computers’ impact on students’ motivation in second/foreign language (L2) reading and writing skills. Given this need, the present empirical study aims to examine the effect of computers on students’ motivation in L2 reading and writing skills. 35 students studying in the English Language Teaching Program at a state university in Turkey were firstly given a motivation scale as a pretest. Then they went through a five-week treatment phase during which they carried out various reading and writing activities designed around two different authentic short stories ( The Lottery and The Cask of Amontillado ) by using three different computer programs, namely Snagit TM , Screencast, and e-mail services . Finally, they were again given the motivation scale to determine the change in their motivation level. The analysis of the data indicated a significant increase in student motivation in L2 reading and writing skills. The findings also indicated that the students’ frequency and experience of computer use had no significant influence on L2 reading and writing motivation. Based on these findings, it can be inferred that computers have a positive effect on students’ motivation in L2 reading and writing skills.

Information and Communication Technology Skills of Students Using the Distant Education Management System to Complete Their Theology Undergraduate Education

Considering several variables, the present study aimed at examining the information and communication technology skills of university students taking their courses with the distant education system. In the study, the singular and relational survey model, one of general survey models, was used. The research sample was made up of 381 students attending the Distant Undergraduate Education Completion Program in Theology (DUECPT) at Dicle University in the Diyarbakir in Turkey in the academic year of 2013-2014. The first part of the questionnaire used the data collection tool in the study covered such demographic information about the students to reveal personal information about them as well as their use of information and communication technologies. As for the second part of the questionnaire, it included a scale to determine the participants’ information and technology skills. In the study, such descriptive statistics as frequencies, percentages, mean scores, mod and median as well as such parametric tests as t -test and one-way analysis of variance were applied. The results revealed that the university students’ information and communication technology skills differed significantly with respect to their gender, Internet use time, years of experience in computer use and their preferences of mobile device and that there was no significant difference with respect to their preferences of instructional methods (face-to-face or blended), their foreign language proficiencies, their preferences for studying (as a group or individual) and their preferences in learning.

Attitudes toward inter-hospital electronic patient record exchange: discrepancies among physicians, medical record staff, and patients

BackgroundIn this era of ubiquitous information, patient record exchange among hospitals still has technological and individual barriers including resistance to information sharing. Most research on user attitudes has been limited to one type of user or aspect. Because few analyses of attitudes toward electronic patient records (EPRs) have been conducted, understanding the attitudes among different users in multiple aspects is crucial to user acceptance. This proof-of-concept study investigated the attitudes of users toward the inter-hospital EPR exchange system implemented nationwide and focused on discrepant behavioral intentions among three user groups.MethodsThe system was designed by combining a Health Level 7-based protocol, object-relational mapping, and other medical informatics techniques to ensure interoperability in realizing patient-centered practices. After implementation, three user-specific questionnaires for physicians, medical record staff, and patients were administered, with a 70 % response rate. The instrument showed favorable convergent construct validity and internal consistency reliability. Two dependent variables were applied: the attitudes toward privacy and support. Independent variables comprised personal characteristics, work characteristics, human aspects, and technology aspects. Major statistical methods included exploratory factor analysis and general linear model.ResultsThe results from 379 respondents indicated that the patients highly agreed with privacy protection by their consent and support for EPRs, whereas the physicians remained conservative toward both. Medical record staff was ranked in the middle among the three groups. The three user groups demonstrated discrepant intentions toward privacy protection and support. Experience of computer use, level of concerns, usefulness of functions, and specifically, reason to use electronic medical records and number of outpatient visits were significantly associated with the perceptions. Overall, four categories of independent variables were associated with the mean difference in the perceptions.ConclusionsDiscrepant attitudes toward privacy and support among the three user groups are identified. Patients may require further education and communication regarding the system. Culturally fit e-Consent should be incorporated into the system to fully utilize the computing power of the Internet when also considering workload. The concern for misuse of EPRs might lead to low support among physicians. Highly readable EPR documents and managerial incentives for information exchange may improve system use.

Smart things: ubiquitous computing user experience design

The world of smart shoes, appliances, and phones is already here, but the practice of user experience (UX) design for ubiquitous computing is still relatively new. Design companies like IDEO and frogdesign are regularly asked to design products that unify software interaction, device design and service design -- which are all the key components of ubiquitous computing UX -- and practicing designers need a way to tackle practical challenges of design. Theory is not enough for them -- luckily the industry is now mature enough to have tried and tested best practices and case studies from the field. Smart Things presents a problem-solving approach to addressing designers' needs and concentrates on process, rather than technological detail, to keep from being quickly outdated. It pays close attention to the capabilities and limitations of the medium in question and discusses the tradeoffs and challenges of design in a commercial environment. Divided into two sections, frameworks and techniques, the book discusses broad design methods and case studies that reflect key aspects of these approaches. The book then presents a set of techniques highly valuable to a practicing designer. It is intentionally not a comprehensive tutorial of user-centered design'as that is covered in many other books'but it is a handful of techniques useful when designing ubiquitous computing user experiences.In short, Smart Things gives its readers both the why of this kind of design and the how, in well-defined chunks. * Tackles design of products in the post-Web world where computers no longer have to be monolithic, expensive general-purpose devices* Features broad frameworks and processes, practical advice to help approach specifics, and techniques for the unique design challenges* Presents case studies that describe, in detail, how others have solved problems, managed trade-offs, and met successes

Students’ Motivation toward Computer-Based Language Learning

The present article examined some factors affecting the motivation level of the preparatory school students in using a web-based computer-assisted language-learning course. The sample group of the study consisted of 126 English-as-a-foreign-language learners at a preparatory school of a state university. After performing statistical analyses (t-test and analysis of variance) to the data, it was found that there were no statistical differences between such selected demographic variables as learners’ age, gender, grades, compulsory and optional status, type of high school, parents’ educational status, the period of the participants’ language-learning process, and experience of computer use The only variable found to be statistically significant was the degree of importance of learning English for the participants; more than half the participants possess moderately high motivation level. Finally, some practical recommendations were noted.

The Influence of Computer Self Efficacy, Computer Experience and Interface Design to Acceptance of Electronic Banking: Empirical Study of Bank Customers in Bekasi City

The object of this research is customers on the five major banks in the city of Bekasi namely Bank Mandiri, BCA, BRI, Bank Danamon, and BNI. This study aimed to analyze the implementation of electronic banking (e-banking) with the approach of Technology Acceptance Model (TAM). The research method is a survey method with a descriptive analysis and statistical analysis. The data is processed and analyzed by multiple linear regression statistical models using statistical software. The results of this study indicate that the person's ability to use computers, and interface design does not significantly influence perceived ease of use (PEOU). Experience of computer use, relevance, security and privacy significantly influence the perceived ease of use. Relevance does not significantly influence the perception of its usefulness (PU). Interface design, and perceived ease of use significantly influence the perception of its usefulness. Perceived ease of use significantly influences the attitude of its use. Perception of usefulness does not significantly influence the attitude of its use. Attitude for its use significantly influence the real usage and acceptance of e-banking.

More proficiency, higher pay? Evidence from IT adoption in Taiwan

As IT has developed and become more and more user friendly, there is no extra premia for complex computer skills in the new industrialized country — Taiwan — where IT industries are especially intensive. Workers with complex computer skills have even negative returns for advanced level. Most basic skills have positive returns. However, we find no additional premia beyond two years of experience of computer use. There are significant returns to English proficiency when control for ability of learning computer for non-user as well as using experience.

An Approach to Formalize Metainformation of Software Localizable Resources

Software localization is one of important tasks to insure a successful computer user experience. The paper discusses how localization of the software dialog text can be accelerated and how to raise the quality of software product localization. We also discuss the main features and common structure of localizable software resources, their formats and preparation for localization. As a result, we suggest applying a modified formalism of attribute grammars to describe localizable resources, taking the graphical user interface as a basic grammar structure, localizable strings and their parts as terminal symbols, and using the attributes to add important metainformation and context to the resources. The main principles of creation of such attribute grammars are presented.

The impact of individual factors on healthcare staff's computer use in psychiatric hospitals

The study examines whether individual factors of healthcare staff are associated with computer use in psychiatric hospitals. In addition, factors inhibiting staff's optimal use of computers were explored. Computer applications have developed the content of clinical practice and changed patterns of professional working. Healthcare staff need new capacities to work in clinical practice, including the basic computers skills. Computer use amongst healthcare staff has widely been studied in general, but cogent information is still lacking in psychiatric care. Staff's computer use was assessed using a structured questionnaire (The Staggers Nursing Computer Experience Questionnaire). The study population was healthcare staff working in two psychiatric hospitals in Finland (n = 470, response rate = 59%). The data were analysed with descriptive statistics and manova with main effects and two-way interaction effects of six individual factors. Nurses who had more experience of computer use or of the implementation processes of computer systems were more motivated to use computers than those who had less experience of these issues. Males and administrative personnel who were younger had also participated more often than women in implementation processes of computer systems. The most significant factor inhibiting the use of computers was lack of interest in them. In psychiatric hospitals, more direct attention should focus on staff's capacities to use computers and to increase their understanding of the benefits in clinical care, especially for women and ageing staff working in psychiatric hospitals. To avoid exclusion amongst healthcare personnel in information society and to ensure that they have capacities to guide patients on how to use computers or to evaluate the quality of health information on the web, staff's capacities and motivation to use computers in mental health and psychiatric nursing should be ensured.

The sudden experience of the computer

The experience of computer use can be productively articulated with concepts developed in the phenomenological tradition of philosophy. Building on the insights of classical phenomenologists, Ihde has advanced a sophisticated view of the ways humans relate to technology. I review and expand on his notions of “technological mediation,” “embodiment,” and “multistability,” and apply them to the experience of computer interface. In particular, I explore the experience of using a computer that fails to work properly. A revealing example is the experience of a user who suddenly and unexpectedly encounters a slowly-loading webpage while using the Internet. This phenomenological framework provides an account of the ways a suddenly failing technology changes our relationships to the device, to the world, and to ourselves, and it also suggests how this experience can be usefully reconceptualized.

A review of the factors which influence the use and usefulness of information systems

The potential usefulness of different kinds of Information System (IS) for environmental management is well recognised. However, concerns have been raised about the translation of this potential into actual use and benefit to policy and planning organisations and outcomes. The aims of this paper are to identify those factors which have been found to influence the use and usefulness of IS and in doing so to provide advice for managing development and implementation processes. There is no body of empirical work on the topic for environmental application. However a substantial literature on non-environmental IS has been developed and is used as source material. A classification of IS life cycle processes is developed and the best, worst and possible predicting factors for each process identified. The best predicting factors for IS usefulness across the life cycle were found to be user participation, user perceptions and intentions, user computer experience, top management support, support and training, external pressure, IS unit professionalism and the availability of external information sources. The state of knowledge about the determinants of IS usefulness is discussed and priorities for future research are identified. The factors identified are then discussed in terms of what they mean for managing IS development and for overcoming concerns about environmental IS development and use.

Using risk factors, myoelectric signal, and finger tremor to distinguish computer users with and without musculoskeletal symptoms

Most of previous studies use questionnaire to assess risk factors for cumulative trauma disorders of the upper extremity (CTDUE) for computer workers. Few studies combine both physical examination and questionnaire to assess musculoskeletal symptoms. Fifteen symptomatic and 15 non-symptomatic computer users were recruited. Both of them were asked to perform a repetitive tapping task (200 taps/min) as the fatigue task. Tremor of the index finger and surface electromyography (EMG) of the flexor digitorum superficial (FDS) were collected prior and after the tapping task. Muscle strength and range of motion for right wrist were collected before the tapping task. All subjects were asked to fill out the questionnaire about risk factors of CTDUE. Female users in the symptomatic group had weaker wrist extensor strength than those in the non-symptomatic group (P < 0.05). After performing the tapping task, FDS strength and median frequency of the FDS EMG at 25%, and 100% maximal voluntary contraction (MVC) for the symptomatic group decreased (P < 0.05). However, no significant differences were found in strength and median frequency of the FDS EMG between prior and after tapping task in the non-symptomatic group. There was no significant difference for root mean square of the finger tremor between and within groups. Regression analysis revealed that median frequency of the FDS EMG at 25% MVC, age, total time spent on computer, and mouse position were better factors to classify computer users into the symptomatic group compared to other factors obtained from questionnaire and physical exam. Besides, symptomatic computer users seem to have longer experience of computer use than non-symptomatic users. After the fatigue task, the symptomatic users decreased their muscle strength to a larger extent than the non-symptomatic users.

Development of a scale for measuring user computer experience

The use of computers at work has resulted in researchers searching for factors that affect computer performance and usage. One of the factors that has been identified is user computer experience. However there does not seem to be any consensus on the definition or construct of this. Researchers have either used one-item scales of prior experience or measured the years of experience or number of applications used. Some have recognised the need for multiple measures (Szajna and Mackay, 1995), as it is a multi-dimensional construct. Weil, Rosen, and Wugalter (1990) argued that computer experience measured by such objective measures alone would not necessitate positive attitudes as the subjective nature of experience is important. There is a need for a valid and reliable measure of subjective computer experience for future research on information systems. The purpose of this study was to develop a scale for measuring subjective computer experience and test its reliability and validity. Item construction was undertaken following a thorough search of the literature, focus groups and interviews with computer experts and users. The subjective computer experience scale (SCES) with 38 Likert-type items was tested for content validity by a panel of ten experts and face validity by 15 students. Following these processes, the scale was reduced to 25 items. The 25-item SCES was distributed to 202 second- and third-year computer science and business students along with Dambrot’s Computer Attitude Scale (CATT). A test-retest of SCES was given to 162 of the same students. Following Principal Component Analysis, a 12-item scale with two factors was selected. An Internal Consistency reliability of 0.97 and 0.66 and a test-retest reliability of 0.80 or 0.65 were found for the two factors. The two factors correlate with the CATT scale of 0.62 and 0.36 respectively. A useful measure of subjective computer experience has been developed, but it needs further validation in different settings.

Development of a scale for measuring user computer experience

Development of a scale for measuring user computer experience