Use Of WhatsApp Research Articles

WhatsApp Support for School Experience e-Portfolio Development: A Conversational Approach

This paper reflects on the different ways of learning fostered by Whatsapp in the development of school experience e-Portfolios. Student teachers in one institution went through their school experience and practice teaching with an expectation to submit portfolios in an electronic format as evidence of their engagement with the theory and practice of teaching. WhatsApp interactions between student teachers, the school experience co-ordinator, and the practitioners in the Academic Development Centre, supporting the development of e-Portfolios, had to be relied on during the process of developing e-Portfolios. Informed by Laurillard's conversational framework on the six ways of learning, this study analysed the possibilities of WhatsApp support in the development of e-Portfolios by student teachers in one university. First and fourth-year education students on school experience provided qualitative data on the ways of learning that are best and least served by WhatsApp. Their accounts and evaluations of their interactions and support through WhatsApp were expressed narratively. Meaning units were extracted through content analysis and allotted to themes and categories suggested by the conversational framework. This study reports on the usefulness of the framework to evaluate WhatsApp support as well as the ways of learning that are most and least served by WhatsApp support on the development of e-Portfolios of evidence on practice teaching. Recommendations on the efficacious use of WhatsApp support for e-Portfolio development, the practices that would foster the realisation of all the six ways of learning, and enhancement of e-Portfolio development for the school experience are furnished. Suggestions are also proffered on further research about purposive use of WhatsApp and the conversational framework on e-Portfolio development.

Perspectives on teaching using WhatsApp in a Nigerian university: A case study

This research examined the relationship between the level of WhatsApp use among selected students at Delta State University, Abraka, Nigeria, and their readiness to embrace it as a teaching supplement. The study also explored the benefits and challenges associated with the use of WhatsApp in the teaching of undergraduates. The study was anchored on uses and gratifications theory and adopted a case study design with a survey method to gather data on the views of 285 students selected through volunteer sampling. Data were generated through a self-structured questionnaire and analyzed through ANOVA, linear regression analysis, and comparisons of percentages. The findings indicate that WhatsApp use among undergraduates is very high, with students at higher levels tending to use it more than students at lower levels. The findings also show that the students benefitted from using WhatsApp as a teaching supplement, though its usage is not without challenges. It is therefore recommended that proprietors, governing councils and university management should leverage the high prevalence of WhatsApp usage by undergraduates and provide access to devices, data and network connectivity within university campuses so that both students and their lecturers can harness the potential of WhatsApp and other social media platforms as teaching aids.

Towards 'Formalising' WhatsApp Teledermatology Practice in KZ-N District Hospitals: Key Informant Interviews.

District hospitals in KwaZulu-Natal Province, South Africa, do not have onsite specialist dermatology services. Doctors at these hospitals use WhatsApp instant messaging to informally seek advice from dermatologists and colleagues before possible referral. They have expressed the need to formalise WhatsApp teledermatology. To determine the views and perspectives of clinicians on the feasibility and practicality of formalising the current WhatsApp-based teledermatology activities within the KwaZulu-Natal Department of Health Dermatology Service. Key informant interviews with 12 purposively selected doctors at district hospitals and all 14 dermatologists in the KwaZulu-Natal dermatology service. Their views and perspectives on formalising the current informal use of WhatsApp for teledermatology were recorded, transcribed, and thematically analysed. Five primary themes (communication, usability, utility, process, and poor understanding of legal, regulatory, and ethical issues) and 22 sub-themes were identified. Clinicians wanted WhatsApp teledermatology to continue, be formalised, and be incorporated within the KwaZulu-Natal Department of Health, facilitated by the provision of practical guidelines addressing legal, regulatory, and ethical issues. These findings will be used to develop a policy brief, providing recommendations and proposed guidelines for formalising the teledermatology service. The findings and methods will be relevant to similar circumstances in other countries.

WhatsApp Versus SMS for 2-Way, Text-Based Follow-Up After Voluntary Medical Male Circumcision in South Africa: Exploration of Messaging Platform Choice.

Telehealth is growing, especially in areas where access to health facilities is difficult. We previously used 2-way texting (2wT) via SMS to improve the quality of postoperative care after voluntary medical male circumcision in South Africa. In this study, we offered males aged 15 years and older WhatsApp or SMS as their message delivery and interaction platform to explore user preferences and behaviors. The objectives of this process evaluation embedded within a larger 2wT expansion trial were to (1) explore 2wT client preferences, including client satisfaction, with WhatsApp or SMS; (2) examine response rates (participation) by SMS and WhatsApp; and (3) gather feedback from the 2wT implementation team on the WhatsApp approach. Males aged 15 years and older undergoing voluntary medical male circumcision in program sites could choose their follow-up approach, selecting 2wT via SMS or WhatsApp or routine care (in-person postoperative visits). The 2wT system provided 1-way educational messages and an open 2-way communication channel between providers and clients. We analyzed quantitative data from the 2wT database on message delivery platforms (WhatsApp vs SMS), response rates, and user behaviors using chi-square tests, z tests, and t tests. The team conducted short phone calls with WhatsApp and SMS clients about their perceptions of this 2wT platform using a short, structured interview guide. We consider informal reflections from the technical team members on the use of WhatsApp. We applied an implementation science lens using the RE-AIM (reach, effectiveness, adoption, implementation, and maintenance) framework to focus results on practice and policy improvement. Over a 2-month period-from August to October, 2023-337 males enrolled in 2wT and were offered WhatsApp or SMS and were included in the analysis. For 2wT reach, 177 (53%) participants chose WhatsApp as their platform (P=.38). Mean client age was 30 years, and 253 (75%) participants chose English for automated messages. From quality assurance calls, almost all respondents (87/89, 98%) were happy with the way they were followed up. For effectiveness, on average for the days on which responses were requested, 58 (33%) WhatsApp clients and 44 (28%) SMS clients responded (P=.50). All 2wT team members believed WhatsApp limited the automated message content, language choices, and inclusivity as compared with the SMS-based 2wT approach. When presented with a choice of 2wT communication platform, clients appear evenly split between SMS and WhatsApp. However, WhatsApp requires a smartphone and data plan, potentially reducing reach at scale. Clients using both platforms responded to 2wT interactive prompts, demonstrating similar effectiveness in engaging clients in follow-up. For telehealth interventions, digital health designers should maintain an SMS-based platform and carefully consider adding WhatsApp as an option for clients, using an implementation science approach to present evidence that guides the best implementation approach for their setting.

Four Teachers’ Use of Whatsapp and Microsoft Teams for Curriculum Delivery During the Covid-19 Pandemic: A Case Study of One Primary School in Circuit 8 Metro South Education District

Four Teachers’ Use of Whatsapp and Microsoft Teams for Curriculum Delivery During the Covid-19 Pandemic: A Case Study of One Primary School in Circuit 8 Metro South Education District

Correlation Between Health-Related Life Quality and Dyspnea Severity in Aged COVID-19 Survivors in Indonesia

Introduction: COVID-19 is a disease that can severely reduce life quality, particularly in the aged population. The research aim was to establish the correlation between health-related life quality and dyspnea severity within aged COVID-19 survivors.Method: The cross-sectional study was conducted on older COVID-19 survivors at Persahabatan Hospital, Jakarta. The use of WhatsApp® video call and Zoom® video conference applications for audio and video evaluation in data collection. The European Quality of Life-5Dimensions-5L (EQ-5D-5L) and the European Quality of Life-Visual Analog Scale (EQ-VAS) were used to assess health-related quality of life. Modified Borg and modified Medical Research Council (mMRC) dyspnea scale were used to assess dyspnea severity. The data were analyzed using correlation test. Results: Based on 44 data collected, it was found that seven (15.9%) of the participants experienced mild breathlessness, while three patients (6.8%) had severe level of dyspnea on the modified Borg dyspnea scale assessment. The mMRC dyspnea scale assessment indicated that over nine patients (20.4%) had mMRC value greater than one. The study found a significant correlation (p less than 0.01) between the EQ-5D-5L and the modified Borg Dyspnea Scale, particularly in the areas of anxiety or depression (r=0.52), self-care (r=0.51), mobility (r=0.42), and EQ-VAS (r=-0.53). The EQ-5D-5L and the mMRC dyspnea scale showed a significant correlation (p less than 0.01), particularly in relation to usual activities (r=0.69), self-care (r=0.62), and mobility (r=0.65), as well as EQ VAS (r=-0.58).Conclusion: Moderate positive correlations existed between life quality issues including self-care, anxiety, depression and dyspnea severity .

Adopting WhatsApp to support flipped learning in resource-constrained business studies classrooms in South Africa

Nowadays, business studies teachers integrate WhatsApp into their lessons to enhance their instructional practice. This qualitative study investigates the role of WhatsApp in supporting flipped learning in business studies classrooms. The interpretive paradigm was adopted, and an exploratory case study was employed as the research design. Social constructivism theory was used as the lens through which to view the study, while purposive sampling was utilised to select six business studies teachers from six secondary schools in KwaZulu-Natal province, South Africa. Thematic analysis was used to analyse the data collected through semi-structured interviews. The findings revealed that WhatsApp played a significant role in supporting flipped learning in business studies. Therefore, it is possible to conclude that WhatsApp is integral to supporting flipped learning in resource-constrained schools. Thus, it is recommended that South African schools allow and formalise the use of WhatsApp as a learning tool to transform pedagogies.

Strategi Komunikasi Rumah Halal Nusantara dalam Pendampingan Proses Produk Halal (PPH) Bagi Usaha Mikro Kecil di Kota Depok

The growth of the Muslim population in Indonesia has driven the expansion of the halal industry, creating opportunities for halal product services. This study examines the communication strategies implemented by Rumah Halal Nusantara. Using a descriptive qualitative approach, the study shows that effective communication by Halal Product Process (PPH) facilitators is crucial in simplifying the halal certification process for Micro and Small Enterprises. The use of WhatsApp as a communication tool is highly beneficial in providing quick and interactive support. This study highlights the importance of well-structured communication strategies in ensuring the success of the halal certification program. The use of digital platforms like WhatsApp enables real-time communication, making the process more accessible for business owners. Rumah Halal Nusantara's communication strategy in assisting Micro and Small Enterprises to obtain halal certification in Depok City can serve as a model of facilitation. This study emphasizes the importance of continuous support and education to ensure the successful implementation of the halal certification program, ultimately contributing to the growth of the halal industry in Indonesia.

What's Up, Mister! An Investigation of the Team-Fan Conversational Approach

This paper proposes a research model for investigating the effect on fan satisfaction and fan loyalty of the three dimensions of the customer engagement construct on Mobile Instant Messaging Apps when they are used as Engagement Platforms in a conversational marketing approach. To test the hypotheses, a sequential regression model was implemented. A survey was conducted on fans of a famous football team in Italy that has recently decided to use WhatsApp (Mobile Instant Messaging App - MIM) to allow fans to communicate directly with football players. The results highlight the importance of emotional engagement on fan satisfaction and the role of behavioural engagement through the use of WhatsApp for enhancing fan commitment. Fans who are engaged and more satisfied thanks to the use of MIM apps can be ambassadors for the sport brand thus affecting the fan behaviour-based relationship performance and the support to the team. For this reason, sports team managers need to consider the MIM app as a tool that can increase fan engagement.

Comrades or Spies? The Use of WhatsApp in the Wits Fees Must Fall and Abahlali Base Freedom Park Social Movements

Comrades or Spies? The Use of WhatsApp in the Wits Fees Must Fall and Abahlali Base Freedom Park Social Movements

Scrolling through adolescence: unveiling the relationship of the use of social networks and its addictive behavior with psychosocial health

BackgroundUnderstanding the relationship of social network use and addictive behaviors with adolescent psychosocial health is crucial in today’s digital age.AimTo verify the associations between social network use, messaging applications, and the addictive behaviors to social network with psychosocial health in Spanish adolescents.MethodsA cross-sectional study was developed with 632 adolescents, aged 12 to 17 years from the Region of Murcia, Spain. The assessment of social network use (Facebook, Twitter, Instagram, Snapchat, and TikTok) involved evaluating the frequency of use of each social network individually using a single-item scale with five response options. WhatsApp use (i.e., a messaging application) was evaluated in the same manner. The Short Social Networks Addiction Scale-6 Symptoms was employed to assess potential addictive behaviors to social network use. The psychosocial health was assessed using the Strengths and Difficulties Questionnaire. Generalized linear regression models were conducted, and predictive probabilities of having psychosocial health problems were calculated.ResultsThe predicted probability of presenting psychosocial health problems in the medium users and high users of social networks was 19.3% (95% confidence interval [CI] 13.0 to 27.7), and 16.2% (95% CI 10.2 to 24.6) higher compared to low users, respectively. High usage of Instagram, TikTok, Snapchat, and Facebook was associated with increased probabilities of psychosocial health problems, with Facebook showing the highest probabilities, at 31.3% (95% CI 14.8 to 54.2) for medium users and 51.9% (95% CI 26.5 to 76.3) for high users. Additionally, adolescents with addictive behaviors to social network use had from 19.0 to 25.2% probabilities of experiencing psychosocial health problems. Finally, the highest probabilities of having psychosocial health problems were identified in adolescents with high addictive behaviors when using social networks (28.9%; 95% CI 19.3 to 40.8%) and the lowest in those with low addictive behaviors (6.8%; 95% CI 3.3 to 13.6%).ConclusionAdolescents who use social networks more frequently and exhibit more addictive behaviors related to their use are more likely to experience psychosocial health problems compared to those who do not. Facebook showed the strongest association, followed by Snapchat, Instagram, and TikTok. Our data also revealed that adolescents exhibit various signs of addictive behaviors to social network use.

THE EFL STUDENTS' PERCEPTION OF USING WHATSAPP APP GROUP DURING THE PANDEMIC SITUATION

WhatsApp is a mobile phone application and web-based social network that integrates various features used to communicate with other users, including education, business, and entertainment. This study aimed to investigate EFL students' perspectives on WhatsApp as a medium for teaching and learning during the pandemic. The qualitative descriptive method was used in this study. A total of 30 students from the seventh grade in SMP 13 Jember were included in this study. The questionnaire was designed with both closed-ended and open-ended questions. The Guttman Scale is the format for a closed-ended questionnaire. The open-ended questions allowed participants to freely communicate and express their views and opinions, but there were no possibilities for using WhatsApp in English classrooms during the COVID-19 pandemic. During the COVID-19 epidemic, students' attitudes toward the WhatsApp application in English classes were tested using closed-ended and open-ended questionnaires. The information was gathered using a questionnaire and a phone interview. Following the completion of the research, we will learn how EFL students perceive WhatsApp as an online teaching-learning media during a pandemic. Furthermore, the results of this study that gauged participants' perception of the use of WhatsApp in learning vocabulary show that, generally, participants have positive attitudes towards learning new vocabulary items via WhatsApp. Implications for teaching and future research are discussed.

Direct And Indirect Effect Of Marketing Capabilities On The Performance Of MSMEs

This research aims to determine whether the use of social media can improve marketing capabilities and performance of MSMEs, marketing capabilities improve MSME performance and the mediating role of marketing capabilities of the use of social media and MSME performance. The dimensions for measuring social media use are marketing, relationships and services, information search, cost-effectiveness, and Compatibility. The quantitative research approach involves 230 respondents who are MSME actors in Indonesia. The hypothesis analysis method for this research uses the Partial Least Square-Structural Equation Modeling (SEM-PLS) method. The findings of this research indicate that the use of the social media platforms WhatsApp, Instagram, Facebook, TikTok, and Telegram, as well as the fifth dimension used to measure social media use, also influences social media use. The results of marketing capability mediating between social media use and MSME performance have a positive and mediating influence.

The Use of WhatsApp in English Writing Activities: A Correlational Study of the Use of WhatsApp and the Writing Performance

The Use of WhatsApp in English Writing Activities: A Correlational Study of the Use of WhatsApp and the Writing Performance

Analisis Pemanfaatan Media Sosial dalam Peningkatan Penjualan Produk Kuliner: Studi Kasus pada Usaha Mf Dessert

Technology is developing very rapidly which has many consequences in the field of human life, especially the development of technology in the field of the internet. As a result of these advancements, trading systems, ways of transacting, and marketing systems will all undergo a revolution. Previously, you had to meet the merchant in person if you wanted to buy something. As a result, the distance between the seller and the buyer is quite short. However, with technological breakthroughs, especially in the realm of the internet, all barriers of distance, time, and cost can be easily overcome. One type of internet technology development that can help build a business is the use of social media. MF Dessert is a business established in 2021 that provides a variety of dessert menus such as Haunted Chocolate, Mille Crepes and Fruit Salad. This study aims to find out the analysis of the use of social media in increasing sales culinary products (case study on MF Dessert business). This study uses a qualitative descriptive approach. The results of the research obtained are that the social media used are WhatsApp, Facebook and Instagram, where the use of Whatsapp is more often used than Facebook and Instagram and MF Dessert's business sales have increased by using social media. In conclusion, the use of social media makes it easier for dessert sales that reach more many consumers and social media that is more often used is WhatsApp, the amount of profit obtained from online sales in November is more than Rp. 170,000 compared to direct/offline sales in October. So that the number of sales of MF Dessert's business increased by using social media.

Impacts of the use of WhatsApp for the development of oral production in English as L2

This study aimed to investigate the possible impact of the use of the WhatsApp application on the development of the oral production of learners in English Language (L2), in terms of fluency. To this end, forty-six volunteer students from the Informatics, Agroindustry and Agriculture courses of the Agricultural School of Jundiaí/UFRN participated in the research. The data were generated through the application of pre and post-tests, which were tabulated and subsequently submitted to tests of the statistical program RStudio, to analyze the development of the learners' oral production in relation to fluency. The results indicate that the use of WhatsApp as a tool to practice oral skills can have a positive impact on students' oral production, considering their fluency. We believe that this study is relevant, since the use of the WhatsApp tool is widely disseminated in the school community and guarantees democratic access to digital technologies, contributing to a more egalitarian society.

Preliminary Studies : Digital-Based Family Health Education on Prevention of Anemia in Junior High School Students

This study aims to describe a digital-based family health education model for the prevention of anemia in Junior High School Students. This study used a descriptive method with a quantitative approach involving 100 families of female students, who filled out questionnaires regarding their knowledge of anemia, health education, use of digital media, and knowledge and compliance with consuming iron tablets. The data analysis technique in this research used frequency distribution. The results showed that most families lacked knowledge about the signs, consequences, and prevention of anemia, although almost all respondents recognized the importance of family education for anemia prevention. In addition, almost all Junior High School Students had good knowledge of anemia, and almost all families had access and use of WhatsApp as digital media. However, the compliance of Junior High School Students in consuming iron tablets needed improvement. These findings highlight the need for developing a digital-based family health education program utilizing WhatsApp to enhance knowledge and compliance in anemia prevention. It is hoped that this intervention will create sustainable behavioral changes and positively impact the health of adolescent girls.

WhatsApp as a Tool to Facilitate Continued Adjustment of First Time Entering Students Into University During COVID–19 Lockdown Restrictions

The Covid-19 pandemic forced universities into emergency remote learning. For universities situated in a country where internet connectivity prices are high, network coverage is low, and most students live in rural areas, this presented a unique set of problems. One of the issues is that traditional orientations were face-to-face for first-time entering students (FTENs) at universities, and they had to be moved online due to lockdown restrictions and the desire to save the academic year. For the university concerned, this presented challenges in accessing students due to their low digital literacy skills and infrastructure limitations. The study employed a quantitative exploratory research approach to assess whether WhatsApp, a low-cost communication tool offering features like affordable data bundles, group creation, and accessibility, could facilitate student engagement and support during the COVID-19 lockdown at a rural university campus. The aim was to investigate if utilizing WhatsApp could foster a sense of belonging among students, potentially mitigating dropout rates and preventing students from falling behind. The hypothesis posited a positive correlation between using WhatsApp for academic support and student retention, ultimately leading to enhanced success rates. The study used the 'Academic Dropout Wheel, a theoretical framework developed by Naaman (2021), which identifies key factors contributing to academic dropout and provides strategies for intervention. The results of a quantitative questionnaire on 181 of the 2022 cohort of FTENS at the campus revealed that students felt more at ease, had a feeling of belonging and ownership of the university, and knew where to ask for help through the effective use of WhatsApp. This paper concludes that if professionally managed, WhatsApp can be an effective tool to facilitate continued adjustment and integration of FTENs into the university.

The Effects Resulting from Using WhatsApp in the Routines of Education Workers

This article aims to explore the impacts of power dynamics arising from the use of the WhatsApp instant messaging application on the work routines of civil servants within a public educational institution. Utilizing the Foucauldian genealogy of power as a theoretical framework, we endeavor to conduct a critical historical analysis of the mechanics behind socially constituted power relations. Employing a qualitative case study approach, we juxtapose the analytics of power (drawing categories from the Foucauldian genealogy) with the investigative model of technological paradoxes, focusing on ‘Control vs. Chaos’ and ‘Autonomy vs. Addiction’, against data collected from interviews to uncover the power effects within this virtual space. Key findings include the observation that managers leverage a ‘system of differentiations’ to categorize and control subordinates through WhatsApp in a sophisticated and efficient manner. Moreover, the supposed enhancement of productivity through hyperconnectivity leads to compulsive smartphone use among employees, a phenomenon we interpret, following Foucault, as an institutionalized process of worker subjugation. Nonetheless, practices of resistance emerge, contesting these subjugation processes that affect the subject-workers. The institutional ‘battle’ for increased autonomy and healthier work routines emerges as one of the most potent forms of resistance against the overreach of power effects associated with WhatsApp use in the examined work contexts.

Advancing orthopaedic trauma care through WhatsApp: An analysis of clinical and non-clinical applications, challenges, and future directions.

The integration of WhatsApp, a widely-used instant messaging application (IMA), into the realm of orthopaedics and trauma surgery has emerged as a significant development in recent years. This paper explores the multifaceted role of WhatsApp in orthopaedics, focusing on its clinical and non-clinical applications, advantages, disadvantages, and future prospects. The study synthesizes findings from various research papers, emphasizing the growing reliance on mobile technology in healthcare. WhatsApp's role in orthopaedics is notable for its ease of use, real-time communication, and accessibility. Clinically, it facilitates triage, teleconsultation, diagnosis, treatment, patient advice, and post-operative monitoring. Non-clinically, it supports telemedicine, teleradiology, virtual fracture clinics, research, and education in orthopaedic surgery. The application has proven beneficial in enhancing communication among healthcare teams, providing quick responses, and motivating junior physicians. Its use in educational settings has been shown to improve learner's understanding and patient care. However, the use of WhatsApp in orthopaedics is not without challenges. Risks include the potential spread of misleading information, privacy concerns, and issues with image quality affecting diagnosis and treatment decisions. The paper acknowledges the importance of maintaining professional boundaries and the need for oversight measures to ensure content accuracy. Looking forward, the potential of WhatsApp and similar IMAs in orthopaedics lies in their ability to streamline data collection and retrieval, improve doctor-patient communication, and address challenges like bureaucratic red tape and limited resources. The paper suggests that future orthopaedic practice, particularly in emergency departments, will increasingly rely on such technologies for efficient patient management. This shift, however, must be approached with an understanding of the ethical, legal, and practical implications of integrating social media and mobile technology in healthcare.