The voice assistant technology is considered in scientific literature as a promising direction for organizing user work with a system of modern devices. Personal voice assistants create for the user the possibility of comfortable interaction with digital devices, bringing him closer to communication with the interlocutor. The relevance of studying the problem of using a voice assistant in fifth-generation communication networks made it the subject of research in this work. The article provides a retrospective analysis of real achievements in the field of practical application of voice assistant technology and identifies some of the most relevant directions for the development of the use of voice assistants. The main trends in the study of implementation and use, development of new generations of personal smart voice assistants are indicated. Conclusions are drawn about possible promising directions for further research. The proposed analysis of the scope of application of voice assistants and a brief description of the history of their creation and development has practical significance and makes it possible to use this publication as a lecture material.