ERIC K. CLEMONS is Professor of Operations and Information Management at the Wharton School of the University of Pennsylvania. His research and teaching interests focus on the strategic and competitive uses of information systems. Within the emerging field of information systems economics, his work addresses the changes that information technology enables in the competitive balance between new entrants and established, previously dominant industry participants; targeted marketing and precision pricing strategies; managing strategic business transformation; and the impact of information technology on procurement and outsourcing. Industries of focus include international securities markets and financial services firms, consumer packaged goods retailing, telecommunications, and travel. He specializes in assessing the competitive implications of information technology, and in managing the risk of large-scale implementation efforts. Dr. demons is also Project Director for the Reginald H. Jones Center's Sponsored Research Project on Information: Industry Structure and Competitive Strategy, area coordinator for Information: Strategy, Systems, and Economics, and senior fellow in the Wharton Financial Institutions Center. He holds an S.B. in physics from MIT and an M.S. and Ph.D. in operations research from Cornell University. He has twenty-three years of experience on the faculties of Wharton, Cornell, and Harvard, and consulting experience in the private and public sectors, both domestically and abroad. His consulting, like his research, focuses on exploiting the full competitive potential of the information made available by modern technology. Dr. Clemons is currently a member of the editorial board of the Journal of Management Information Systems and the International Journal of Electronic Commerce. He has served on the Congressional Office of Technology Assessment study of securities markets and on the Quality of Markets Advisory Board of the London Stock Exchange. His recent publications address the use of information technology to manage strategic sourcing decisions, the use of scenario analysis to manage the risks of strategic business transformation, and targeted marketing and the competitive advantage of new entrants.
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