Use Of Quality Management System Research Articles

BUSINESS PROCESS MODELING TO IMPROVE THE ENTERPRISE MANAGEMENT SYSTEM

The article contains the results of research on the feasibility of modeling business processes. The modeling procedure itself is necessary to determine the level of efficiency of each business process, identify duplication of operations, a clear understanding of the roles of each participant and owner of the process. Business processes can be divided into production and management. Coverage of the quality system of the enterprise of all areas of activity involves modeling and analysis of each business process at all stages of the life cycle of the enterprise. The availability of various information systems for modeling, optimization and participation in enterprise management facilitates the work of analysts, but requires the definition of uniform rules and a clear reflection of information flows in modeling. The results of modeling are a clear visualization, a description of the process. The documentation contains the sequence of all procedures, their provision and control. Models allow you to detect redundancies and duplication, as well as clearly defined moments of beginning, end, transition from one process to another. The proposed concept combines a strategy based on a balanced system and detail of each process. The implementation of this concept is individual for each individual enterprise. The relevance of research is also confirmed by the need to form management hierarchical links between enterprise development strategy and business processes models of management, production and provision of services, management interaction and information flows. Among many concepts of using business process models, the most developed is the concept of business process management, which is based on the use of BPM-systems in the enterprise. This approach involves the formation of business process models in accordance with the process approach, their definition, design, documentation, measurement to achieve target results in accordance with the strategic objectives of the enterprise. The disadvantages of this approach are the difficulty of adaptation and the insufficient level of use of all digitalization tools in enterprises. The concept of mirrors involves the use of at least three mirrors for modeling – the actual business processes and their analysis, ideal processes in accordance with the strategy and quality system, optimized processes in accordance with the capabilities of the enterprise at the moment. The most adapted combination of strategic and process management is to create a balanced system of indicators in the main areas of enterprise development. For example, the following projections can be defined as: Production (production business processes), Personnel (personnel and corporate culture management processes), Finance (financial management processes), Orders (order management processes). For each of these projections will be formed special relevant indicators. The level of business processes is clearly distributed in a hierarchy – from strategy to customer and, according to the characteristics of production or services varies at each level. This analysis allows you to form each level of monitoring and control of the business process in order to optimize it. In addition, the introduction of new management and information technologies will make changes from strategic goals to each individual business process. For example, with the introduction of lean production, it is planned to make changes in the development strategy of the enterprise, in particular the restructuring of production processes and retraining of personnel. The result is the optimization of business processes and improving the efficiency of production resources. Such a restructuring project provides for variable modeling of business processes taking into account the qualifications of staff. The resulting models are the basis for determining the baseline that will be implemented and implemented. Monitoring, evaluation of business processes and projections is carried out periodically. Business process modeling, analysis and optimization are well-known procedures for process management, which is actively used for manufacturing enterprises. Analysis of the life cycle of the enterprise shows that each of its phases requires a reassessment of strategic indicators and business processes. This approach allows you to combine the strategy of enterprise development and its business processes. Known modeling techniques and tools based on information technology can be used for modeling, analysis and optimization, provided the formation of adapted model templates for each individual enterprise. Among the known concepts of using business processes, the most relevant are the use of quality management system and the formation of three mirror models of production and management processes The proposed concept can be implemented using a system of balanced scores and a variety of information technology tools, provided clear algorithms for the interaction of management and information system of the enterprise.

Hygiene in nephrology

Patienten mit chronischen Nierenkrankheiten sind besonders infektionsgefährdet und müssen daher vor den Infektionsrisiken der Dialysebehandlung geschützt werden. Die Virushepatitis spielt heute in Dialyseeinrichtungen keine sehr prominente Rolle mehr, da man die nosokomiale Übertragung zuverlässig vermeiden kann. Zahlenmäßig häufiger sind heute Patienten, die mit multiresistenten Bakterien kolonisiert sind, darunter methicillinresistente Staphylococcus aureus (MRSA), multiresistente gramnegative Bakterien oder vancomycinresistente Enterokokken. Für Patienten potenziell sehr bedrohlich sind Blutstrominfektionen, die v. a. bei Dialyse über zentralvenöse Katheter vorkommen. Reguläre Surveillance und gezielte Interventionen bei überhöhten Infektionszahlen sind erforderlich. Der hygienisch einwandfreie Umgang mit Dialysierflüssigkeiten ist heute durch jahrzehntelange Erfahrung etabliert und wird durch Anwendung von Qualitätsmanagementsystemen sichergestellt. Die Coronaviruskrise stellt Dialysezentren vor besondere Herausforderungen.

Quality Management, Production Process, Innovation and Productivity

This paper aims to analyse quality management systems, production process, innovation and productivity of manufacturing firms. In order to obtain that, we have taken into account aspects such as product standardization, the use of quality management systems, the complexity of the production system and some con siderations on technological innovation.

Post-Harvest Contamination with Mycotoxins in the Context of the Geographic and Agroclimatic Conditions in Romania.

This study aimed to assess post-harvest contamination with mycotoxins in the context of the geographic and agroclimatic conditions in Romania in 2012–2015, a period that was characterized by extreme meteorological events and the effects of climate change. The samples were randomly sampled from five agricultural regions of Romania and analyzed for mycotoxins by enzyme-linked immunosorbent assay. An SPSS analysis was done to explore correlations between mycotoxins (deoxynivalenol—DON, aflatoxins—AF, ochratoxin A—OTA, zearalenone—ZEA), product types (raw cereal, processed cereal, cereal-based food), geographic coordinates (latitude, longitude, agricultural region), and agroclimatic factors (air temperature, precipitation, soil moisture reserve, aridity index, soil type). In the southeast part of the Southern Plain and Dobrogea (Baragan Plain, located at 44–45° N, 26–27° E), contamination with AF and OTA was higher in raw and processed cereals (maize in silo, silo corn germs) in the dry years (2012 and 2013), and contamination with DON was high in processed cereals (wheat flour type 450) in the rainy year (2014). DON and OTA contamination were significantly correlated with cumulative precipitation in all years, while AF and ZEA contamination were non-significantly correlated with climatic factors and aridity indices. The distribution of mycotoxins by product type and the non-robust correlations between post-harvest mycotoxins and agrometeorological factors could be explained by the use of quality management systems that control cereal at warehouse receptions, performant processing technologies, and the quality of storage spaces of agri-food companies. The Baragan Plain is Romania’s most sensitive area to the predicted climate change in southeast Europe, which may be associated with its increased cereal contamination with AF and OTA.

An Assessment of the Critical Success factor for The Reduction of Cost of Poor Quality in Construction Projects in Swaziland

Cost of poor quality (COPQ) in the construction industry is a serious problem that the industry is faced with, due to failure in preventing wastage and defects during construction work. The cost of poor quality remains hidden and eats up to 40% revenues of the construction enterprise. Hence, the study investigated the critical success factors that reduce poor quality in construction projects according to the perceptive of construction professionals in the Swaziland construction industry. This research adopted quantitative research and 50 useable questionnaires were used as an instrument tool for the study. Random sampling method was used to select the respondents in various construction companies. Cost of poor quality impact the construction industry of Swaziland's and construction companies have to reserve funds for such occurrences, since poor quality cannot be tolerated and contractor have to rectify at own cost. Another challenge would be under-pricing the construction project and rectifying construction mistake it becomes a big problem for the contractor. Findings revealed that are a lot of success factors that can be used, it's just a matter of the implementation of the success factors in the project. The role of the managers in construction projects is still under looked and therefore, this can be a problem if it is not attained to. The study revealed that are a lot of success factors such as the use of quality management system and the critical success factors can actually help eliminate poor quality in most construction projects of Swaziland. The implementation of quality management systems at the beginning of the project and encouraging team work in the project could assist construction projects.

Application of Quality Management Systems to Grain Handling: An Inventory Management Case Study

Abstract. To help meet the production gap of a growing population, the agricultural industry is incorporating new quality management practices to improve operational efficiency. In the agricultural supply chain, operations management within the grain handling industry represents an important area for quality management improvement to meet the growing needs for food safety and security. The strong growth in the use of quality management systems in agricultural environments reflects interest from the production agricultural industry. The present case study examines the impact of implementing a quality management system at a large, multi-site grain elevator company by comparing selected quality metrics before and after QMS adoption. After adoption, the company statistically reduced the grain quality measurement error in grading damage and foreign material, resulting in significantly greater value to shipped grain. The company was also able to add monetary value to low-value grain by using quality metrics to optimize their inventory management and blending strategy. Significant gains were not made in all areas examined, but generally, quality management systems added internal efficiencies and provided a means of adding value to low-quality grains within the grain elevator studied.

The effect of certification and accreditation on quality management in 4 clinical services in 73 European hospitals

ObjectiveTo investigate the relationship between ISO 9001 certification, healthcare accreditation and quality management in European hospitals.DesignA mixed method multi-level cross-sectional design in seven countries. External teams assessed clinical services on the use of quality management systems, illustrated by four clinical pathways.Setting and ParticipantsSeventy-three acute care hospitals with a total of 291 services managing acute myocardial infarction (AMI), hip fracture, stroke and obstetric deliveries, in Czech Republic, France, Germany, Poland, Portugal, Spain and Turkey.Main Outcome MeasureFour composite measures of quality and safety [specialized expertise and responsibility (SER), evidence-based organization of pathways (EBOP), patient safety strategies (PSS) and clinical review (CR)] applied to four pathways.ResultsAccreditation in isolation showed benefits in AMI and stroke more than in deliveries and hip fracture; the greatest significant association was with CR in stroke. Certification in isolation showed little benefit in AMI but had more positive association with the other conditions; greatest significant association was in PSS with stroke. The combination of accreditation and certification showed least benefit in EBOP, but significant benefits in SER (AMI), in PSS (AMI, hip fracture and stroke) and in CR (AMI and stroke).ConclusionsAccreditation and certification are positively associated with clinical leadership, systems for patient safety and clinical review, but not with clinical practice. Both systems promote structures and processes, which support patient safety and clinical organization but have limited effect on the delivery of evidence-based patient care. Further analysis of DUQuE data will explore the association of certification and accreditation with clinical outcomes.

The use of quality management systems, tools, and techniques in ISO 9001:2008 certified companies with multidimensional statistics: the Greek case

The purpose of this paper is to examine the level of use of quality management systems (QMS) and quality tools/techniques in ISO 9001:2008 certified Greek companies. It also considers the differences between the extent of use of QMS, tools/techniques, the importance of critical success factors (CSFs) for the implementation of a QMS, and other demographic characteristics like size and years of certification. A research project was carried out in 146 Greek companies from all business sectors using the questionnaire technique. The selected companies have been implementing a QMS in accordance with the ISO 9001:2008 standard. Correspondence analysis, a method from the multidimensional statistics field, was mainly used. The findings showed that the use of standards and tools/techniques was low (compared with companies from other countries). On the contrary, the importance the quality assurance managers attributed to CSF was high enough in most of the items-elements. Differences were evident between all the above variables and certain demographics, like years of certification, size, and the implementation of more than one QMS.

The effects of increasing product variety and shortening product life cycles on the use of quality management systems

PurposeThe purpose of this paper is to explore how in many industries manufacturing complexity and unpredictability have increased in recent years because of increasing product variety and shortening product life cycles. Simultaneously, manufacturers in these industries appear to have more problems with maintaining high quality levels.Design/methodology/approachThe research studies the effects of increasing product variety and shortening product life cycles on one control system: quality management.FindingsIn situations of shortening product life cycles, the empirical data support the increased use of interactive quality control systems, as predicted by the model. However, in situations of increasing product variety the expected increase in interactive control systems has not been found. Application of a control model in the field of quality management is found to be useful in explaining how contextual factors influence the management of quality.Originality/valueThis research takes a novel approach by applying a model from the field of management control to case studies at three European automotive manufacturers.

Do European hospitals have quality and safety governance systems and structures in place?

Internal systems for quality and safety were assessed in 89 hospitals in six European states, by external teams using standardised criteria and procedures, as part of the Methods of Assessing...

How Hospitals Choose a Quality Management System: Relevant Criteria in Large Spanish Hospitals

This article examines the selection criteria used by hospital managers when choosing a quality management system (QMS): ISO 9001, Joint Commission (JC), EFQM, or a combination of them. Furthermore, this study provides a view of how extensive is the use of QMS in the main Spanish hospitals. Between December 2004 and March 2005, a questionnaire was sent to Spanish hospitals of size > 400 beds. Of the 101 hospitals that met the conditions of research, 42 responded to the survey: a response index of 41.58% (95% reliability and maximum margin of error of 11.6%). We have deduced the selection criteria from a contents analysis of the three models. We have confirmed two hypotheses: first, that there are 16 relevant selection criteria for hospitals when deciding on a QMS; and secondly, that they choose QMS on the basis of the priority they attribute to given selection criteria. The data lead us to the following conclusion: implementation of QMS in Spanish hospitals is quite extensive: 71.4% use ISO 9001; 11.9% JC, and 69% EFQM. The combined use of ISO 9001 and EFQM (47.6%) has also been noted. 15 of 16 criteria have been shown to be relevant, and no new criteria have been discovered.

QMSを担保する看護師の力量と教育の評価 評価-ラダー評価・分析システムを活用して

QMSを担保する看護師の力量と教育の評価 評価-ラダー評価・分析システムを活用して

Statistical Process Control —An IFS Executive Briefing

"Statistical Process Control —An IFS Executive Briefing." Journal of the Operational Research Society, 41(7), p. 649