Use Of Information Technology Resources Research Articles

Strategic digital city: Concept, model, and research cases

Cities, in addition to being physical, are also digital, requiring the use of information technology resources and strategies, information, and services to make appropriate decisions. The objective is to present the strategic digital city (SDC) concept and project model and its research considering the subprojects: city strategies; city information; public services to citizens; and information technology resources applied in cities. The research methodology comprises approaches mixing techniques in respective phases, including bibliometrics assignment, and model theory applied in SDC cases with more than 11 doctoral, 100 master’s, undergraduate, scientific initiation, and postdoctoral program orientations obtained from more than 300 cities since 2003. The results showed that the SDC can be understood as a social project of public policy and is on the city managers’ agenda, as demonstrated in the 8 cases researched and in the more than 86 publications in different scientific international journals in the recent decade. The conclusion reiterates the importance of the participatory and democratic SDC original project accepted to contribute to the proper city management and the citizens’ quality of life expansion, including infrastructure, policy, and city development. Then, the SDC contemporary concept and model have been maintained regularly over the 10 years.

Pengukuran Level Kapabilitas (Capability Level) Tata Kelola Teknologi Informasi Pada Koperasi Unit Desa Mino Saroyo Cilacap Menggunakan Cobit 5

Information Technology (IT) investment in the Village Unit Cooperative (KUD) environment is influenced by the importance of information needed by rural communities. IT is very necessary to help performance to be maximized, especially in the KUD environment. In an effort to improve performance, KUD invests IT in several business fields. However, once the invested IT is not fully used according to its business goals. IT management is still the responsibility of each business field. Therefore, the results achieved are not comparable to what was expected after the implementation of IT. From these problems, it is necessary to have an IT Governance audit in order to find out the maturity value of the IT that has been implemented. This study aims to measure the it maturity applied by the Mino Saroyo Cilacap KUD, so it is necessary to use an international standard framework, namely control objectives for information and related technology (COBIT) version 5. The results of measuring the maturity level of IT Governance kud are currently estimated to be at level 2. The maturity level of the KUD at level 2 means that the KUD management process already has formal and written standard procedures. However, KUD has not carried out socialization to all levels of management and employees to be obeyed and carried out daily activities. The recommendations from this study provide problem solving as a reference to the KUD for improvement from the TKTI side so that it goes hand in hand with organizational goals and as expected by stakeholders in predicting the optimal use of IT resources.

COVID-19 and Its Sweeping Effect on Businesses in Nigeria: Lessons for the Future

The impact of the Coronavirus disease 2019 (COVID-19) pandemic is being felt in all spheres of human life. From everyday socialization to work to religious and commercial activities, no aspect of human interaction as we know it is spared; neither is any economy across the world. For Nigeria, the case is no different. With the COVID-19 pandemic, we continue to witness more inclination to adopt information technology in workplaces, especially as many firms have adopted a Work-From-Home policy. On the other hand, staff have been, and continue to be, laid off as businesses grapple with dwindling revenue. In this article, we examine some of the recent pandemic- induced changes in the world of work; the adoption of increased use of information technology resources in businesses and everyday life; termination of employment contracts; and the heightened attention by lawyers and clients to an often neglected but essential clause in commercial transaction documents – the force majeure clause. We conclude that the pandemic has had devastating consequences for business financing and employment in Africa’s biggest economy and, indeed, across the globe. There are, however, a few fundamental changes brought about by the pandemic, which are beneficial and should continue post- COVID-19. Information Technology, COVID-19, Pandemic, Employment, Commercial Transactions

Netiquette and Ethics Regarding Digital Education Across Institutions: A Narrative Review

Information Technology (IT) has made rapid advancement since the turn of this century. Ergo the scope and extent of IT has also grown, resulting in increase in the number of internet users, who have differing reasons for using the IT resources. The users of this IT revolution include students worldwide; who interact with technology based on their needs, with relative ease and have found the whole experience enriching. Progress in IT has not only changed the way humans interact with technology but has also influenced the way of interaction between the people. The interaction online is mostly informal and comes without set guidelines and compounded with the relative anonymity provided by internet, also it has complicated an individual’s ability to interact in a respectful and responsible way. The problems relating to internet safety arise from such interactions. Flame wars and cyberbullying are some of the other risky behavioural interactions displayed online and can lead to severe consequences. The unethical use of IT resources in the form of plagiarism, piracy, identity theft etc also questions the moral of an individual. Whilst there may be some idea, multitude of issues regarding Netiquette and ethical use of IT resources are often poorly understood and the knowledge imparted is also fragmented. Moreover, contemporary educators are much in need of such information. Thus, there is a need to include and summarise current priority areas that relate to etiquette and ethics in digital education.

Application of Artificial Intelligence in the automatic identification and classification repetitive demand resolution incident in the Brazilian Court of Justice

One of the areas of knowledge with several possibilities for applying artificial intelligence is Law. Recent changes in Brazilian legislation have facilitated the use of information technology resources to streamline the progress and judgment of cases, such as repetitive demand resolution incident (IRDRs). The aim of this paper is to develop and apply an AI method that can identify and relate new lawsuits with consolidated repetitive judgments (IRDRs). The datasets used in this research are judges' repetitive judgment documents, and consolidated in IRDRs. Court documents are transformed into weighted vectors. The construction of the weights in the vector is based on the co-occurrence of the terms, calculated from the combination of the term frequency-inverse document frequency and their similarity in the corpus of the same IRDR. Artificial neural networks are trained with these vectors to recognize whether new lawsuits are related to an IRDR. As the methodology obtained 93% accuracy, 97% precision, and 93% in recall in the simulations, the method can streamline the work of the Court of Justice, seeking to solve society’s conflicts as quickly as possible. Although the method can be used in several scenarios, the simulations were carried out in judicial documents.

Проблемы и перспективы развития стратегического планирования корпораций в цифровом технологическом укладе

Objectives. 
 A set of theoretical, methodological and practical approaches to the development of strategic planning of corporate activities in the transition to a digital technological system.
 Methods. 
 The application of a comprehensive scientific approach is based on a combination of General scientific and special research methods: retrospective, system analysis and synthesis, comparison and generalization, and evolutionary.
 Results. 
 As the analysis of existing approaches to the definition of the digital economy has shown, there is still no consensus on the definition and content of this term, which leads to problems in identifying the elements that are included in it. The development of strategic planning in the digital economy determines the specifics of the planning process, the choice of appropriate methods and their implementation. A model of the enterprise strategic planning digitalization platform is proposed, reflecting the most significant subsystems, which can be modified taking into account the specifics of the company's actions in the external environment, as well as based on the competitive advantages of the internal environment and the relationship of the leading structural elements.
 Conclusions and Relevance. 
 Companies in the new business environment need new approaches to strategic planning that take into account current management aspects. The introduction of digital technologies will maximize the use of information technology resources in order to increase the productivity and financial performance of corporations. The process of managing the company's strategy using digital technologies allows you to conduct operational control over revenues and expenses, optimize inventory. The development of strategic planning of enterprises should be synchronized with the corresponding improvement of the regulatory framework. The identified features of the formation of indicators of companies ' competitiveness, as well as the scheme of digitalization of the platform for strategic planning of their activities can be recommended for use in the practice of corporate financial management, long- term financial planning and budgeting.

On the issue of digitalization of labor relations: Theoretical and practical aspects

The article analyzes the problem of using digital technologies and the online space within the framework of labor law, based not only existing regulatory legal acts but also legislative drafts in the field of the digitalization of labor relations. Therewithal, the purpose of the study is to generalize current and future Russian legislation, to manifest the contradictions and gaps in the legislation, to evaluate laws and regulations from a practical point of view, and to elaborate proposals for their improvement. For this purpose, the authors take into account the existing experience gained in the course of experiments on the introduction of electronic document management by individual employers. The achievement of the research goals is ensured by the use of the formal legal method. First of all, the article draws attention to the tendency of expanding the differentiation of the labor regulation, caused by many factors, including the informatization of all social relations. It is concluded that the transition to an innovative, socially-oriented economy is impossible without a flexible labor market with new areas of employment, including employment through the use of information technology resources. Analyzing the practical aspects of electronic workflow, the article covers the theoretical aspect of the existence of the so-called “information legal relationship” in the subject of labor law. The analysis of the legislative drafts and the current legislation focuses on controversial wording and emphasizes that their incorrectness creates high risks of labor disputes. The authors insist that when introducing an electronic workflow, the parties should be provided with an alternative to the actions. The authors defend the view that it is necessary to clarify the scope of information transmitted by the employer to the Pension Fund of the Russian Federation when maintaining electronic employment record books with regard to the inclusion of information about employee awards in them. They also propose determining the procedures of the formation of human resources services in the Labor Code of the Russian Federation. As a final point, it is concluded that all the proposed initiatives are aimed at ensuring the tasks of the state for the introduction of digital technologies in all areas of social life, including in labor relations, and, ultimately, at achieving the optimal balance between the interests of the parties of the labor relations and the interests of the state, which is the main goal of labor legislation.

Students' habits and competencies for creating virtual learning environments

AbstractThis study examines the habits and competences of IT students in the use of information technology resources. The survey includes 650 students from seven different higher education institutions in various countries in the region. The paper investigates which information technology tools, online applications, and offline programs are being used. The paper also aims to highlight the amount of time that students spend online and how much they participate in communicating online. The goal is to assess what the opportunities provided by the Internet have been used for in terms of learning and development. The obtained results can help to develop and improve virtual learning environments, as well as create an improved form and content of online courses in the future.

Convergencia de COBIT e ISO 38500 en el Gobierno de Tecnologías de la Información

El objetivo del proyecto de investigación fue la implementación de un Modelo de Gestión y Gobierno de Tecnologías de la Información en la Universidad Estatal Amazónica (UEA). El desarrollo se inició con una revisión del estado del arte seguido de la aplicación del ciclo de vida y la técnica de cascada de metas que contempla ISACA a través de su marco de referencia COBIT 5; todo esto aplicado junto con los principios que se establecen en la norma internacional ISO 38500(2015), garantizó que la UEA aplique buenas prácticas de Gobierno de Tecnologías de la Información (TI) dotando de valor adicional a los procesos y estableciendo directrices para la mitigación de riesgos. Este modelo permitió a la UEA conjugar los objetivos de TI con los objetivos estratégicos institucionales, agregando valor y satisfaciendo las necesidades de cada dependencia a través de la administración de recursos (aplicaciones e infraestructura de TI) y la medición del desempeño de procesos relacionados con las TI. Al final se evidenció que la adopción de este Gobierno fue altamente satisfactoria ya que los resultados obtenidos en el corto plazo reflejan la optimización y mejor aprovechamiento de los recursos de TI.

Use of Information Technology Resources under E-Youth Initiatives among University Students

This study seeks to find out the use of information technology resources (ITRs) among university students in Punjab. These ITRs were provided by the Government of Punjab as an initiative to equip the knowledge society with these latest tools. It was an initial step towards the advancement of technology assets in the National IT Policy Pakistan 2000. The study was quantitative. A cross-sectional survey was conducted to collect the data. The target population was all the beneficiaries of e-youth initiatives at province Punjab. Convenient purposive sampling technique was used to collect the data. The sample of the study consisted of 76 beneficiaries of e-youth initiatives from the awarded universities. Analysis identified the use of information technology resources among the beneficiaries of e-youth initiatives. Results revealed that there is no significant difference in the usage of ITRs between male/female and hostelized/day scholar beneficiaries at the university level. All of them were utilizing ITRs under e-youth initiatives at the same level. Nowadays, information technology resources become very common for every student at the university level. Therefore, in the current scenario, there is a need to find out the impact of these information technology resources on academic performance and productivity of university students.

TECHNOLOGIA INFORMACYJNA W PRACY PŁOCKICH PRZEDSZKOLI NA PRZYKŁADZIE PUBLICZNEGO PRZEDSZKOLA NR 33 IM. JEAN’A VANIER I AKADEMII PRZEDSZKOLAKA MAX W PŁOCKU

In the proposed article, the authors present the results of research related to the use of information technology resources, which were conducted in two preschool institutions in Plock. The article emphasizes the importance of introducing the various means of modern information technology in the lessons. In preschool education, as in other fields of education, the using of information technology resources is very useful and has a positive attitude of the children, which increases the effectiveness of didactic and educational interactions in the educational process. The use of modern technologies is an attempt to achieve educational reform. It is also an opportunity to present interesting and innovative activities that accelerate and promote the acquisition of various skills. The author also emphasizes that the constant use of a computer can lead to addiction, which in turn will lead to aggression, fatigue, frustration, insomnia, and loss of health, such as impaired vision, severe spinal defects, caused by lack of movement. Such results are presented by numerous developments. The aim of the article is to find «the golden mean» — the appropriate ways, methods, forms of introducing information technology into the didactic process from the beginning of education, from an early age. The article presents an attempt to outline the problems associated with the introduction of ICT use and to inform about them. The data obtained as a result of the study highlight another issue: the arrangement of public kindergartens doesn’t improve the quality of teachers’ work. Many educators still avoid modern technologies (due to their age, lack of skills in operating modern equipment, beliefs, etc.). Young teachers who want to work on the basis of modern technology, they are much more open to such work. Therefore, it is important for the city to consider the possibility of introducing teacher training courses for the development of all innovations.

Model for Information Technology Governance (GTI) in a University Environment

The university makes use of information technology resources for an effective management of its tasks, as well as for generating information for the interested parties, among which are the accreditation and control bodies. The problem is that most of the time when computers are used, the information is not of high quality due to the lack of appropriate practices for using information technologies (IT) efficiently. This occurs because there are no effective practices for executing a proper Information Technologies Governance. The purpose of this work is to generate an Information Technology Governance (GTI) model within an organization.

Mapping the Hospital Billing Process: The Case of the a Federal Hospital in Rio de Janeiro

The growing popular demand for improved health care by Brazilian public hospitals has been increasing the need for more efficient hospital management and stronger oversight of the use of public funds. To achieve these goals, it is necessary to improve the recording of information, not only to assure accurate patient clinical histories and to generate technical knowledge, but also to facilitate the administrative and financial management of hospitals. The objective of this study is to present the mapping of the various processes involve in billing of outpatient services at Hospital Federal dos Servidores do Estado (Federal Civil Servants’ Hospital) in Rio de Janeiro, to identify problems and propose recommendations to improve these processes. The main evidence indicates that better process management will allow the introduction of a culture of quality in the support (administrative) areas and that better use of information technology resources should be established, to reduce duplicated effort, errors and failures in executing the processes, especially regarding the billing system.

REPERTÓRIO COMPARTILHADO DE RECURSOS EM COMUNIDADES VIRTUAIS DE PRÁTICA: UM ESTUDO DOS MECANISMOS DE INTERAÇÃO, ORGANIZAÇÃO E CONTROLE EM GRUPOS DE PESQUISA CIENTÍFICA

Comunidades de prática são grupos que se destacam pela informalidade das relações, participação, atuação em rede e autogestão. Uma classe dessas comunidades distingue-se das demais pelo forte uso dos recursos da tecnologia da informação: são as comunidades virtuais de prática. Cogitando a possibilidade dos grupos de pesquisa numa Universidade Federal serem equiparados a comunidades virtuais de prática, o objetivo desta pesquisa consistiu em inventariar e enquadrar tais grupos na condição de comunidades virtuais de prática e evidenciar-lhes os mecanismos de interação, organização e controle vigentes em seu conjunto de recursos, equiparáveis a um repertório compartilhado, bem como avaliar seus efeitos nas atividades dos grupos. O estudo utilizou método misto, empregando a estratégia survey e o estudo de caso. Espera-se que os resultados obtidos estimulem uma reflexão sobre a importância da tecnologia da informação e dos mecanismos analisados nas trocas de conhecimentos e na consolidação da identidade de grupos de pesquisa científica com atuação virtual.

Information Technology Governance Framework in the Public Sector Organizations

This paper discusses the framework of IT (Information Technology) governance in the public sector organizations and the factors that contribute to the implementation of IT governance in the province of Gorontalo, Indonesia. The problem that occurs is the absence of such a framework which can provide the basis, functions and limits for the efficient use of IT resources, IT strategic alignment and the management of risk in public organizations. Descriptive approach used to identify the processes and the factors that contribute to the implementation of IT governance. This study shows that the form of the IT governance framework ensuring success is related to achieving organizational goals, strategic alignment, resource management, and risk management in the Indonesian public sector, especially to the province of Gorontalo. The strategic role of IT governance can be an effective solution for making more consistent and transparent decisions about strategies and IT investments in public sectors.

Information Technology Availability, Use and Job Satisfaction of Academic Staff at Tai Solarin University of Education, Nigeria: A Correlative Study

Job satisfaction may not necessarily be contingent upon availability, accessibility and utilization of facilities, especially technology. This is why this study investigated the relationship among information technology (IT) availability, utilization and job satisfaction by academic staff of Tai Solarin University of Education (TASUED), Nigeria. Ex-post facto research design was adopted. Using the stratified proportionate random sampling technique, data were gathered from the academic staff in the four colleges and the University Library using a questionnaire tagged information technology and job satisfaction questionnaire ITJSQ (α=0.72); 214 questionnaires were retrieved from the respondents out of 286 administered to a population of 286 respondents. This represent 75% response rate. The study found that the IT resources available were internet (x=3.62; SD=1.13) computers (x=3.61; SD=0.92) CD-ROM and Online databases (x=2.72; SD=1.32) printers (x=2.51; SD =1.41) audio visuals (x=2.46; SD=1.29) and local area network (x=2.26; SD=1.46). It also revealed high IT utilization levels for internet (x=3.46; SD=1.07) computers (x=3.17; SD=1.05) photocopiers (x=2.63; SD=1.07) Online/CD-ROM databases (x=2.47; SD=1.23) audio-visuals (x=2.25; SD=1.27) and printers (x=2.19; SD=1.43). IT availability and utilization by the academic staff had no significant relationship with job satisfaction (r=-0.071; p>0.05) and (r=0.102; P>=0.05) respectively. The study recommends improved access and use of IT resources, efficient feedback mechanism, promotion of academic culture and participatory management.

Evaluation of the training of nurses in basic health units through telenfermagem

The Telenursing Project is an activity that gathers both the extension and research of the School of Nursing, Federal University of Minas Gerais, included in the National Program for Telehealth. It offers new ways of providing assistance, collaborating with the transformation of practical realities by offering Distance Education for the healthcare team. The present study evaluated the continuing distance education for the nursing staff of the Basic Health Units. This is a descriptive study, in which a qualitative approach was used, performed in municipalities registered by the program. The sample comprised 17 participants. Data collection was performed through interviews, which were recorded and transcribed. Three categories emerged from the analysis: the significance of the Telenursing Project in terms of assistance; the use of Telenursing in the process of distance training, and; use of the tools in the Telenursing Project. The results showed that distance education is a teaching and learning strategy in health that makes use of information technology resources that contributes to the continuing education of nursing professionals, providing better care delivery.

Information Systems as a Professional Discipline: Focus on the Management of Information Technology

This article discusses the identity crisis in the Information Systems (IS) academic discipline. It reviews how Kuhn's (1970) concepts of paradigm and (normal) science apply to IS and argues that IS's scope is too broad and too disconnected from practice. The article proposes that IS become a professional discipline, guided by issues faced by providers and managers of Information Technology (IT). IS research would center on the management of provisioning, operation, and maintenance of IT artifacts. IS researchers would be practitioners similar to those in other professional fields, particularly medicine. The article contains a sample of potential research questions for IS as a professional discipline. Given the ubiquity of IT, the debate about IS identity is as important as ever. This article contributes insights to the debate, in the direction of facilitating a healthy discipline that enables productive and efficient use of IT resources, plus rewarding jobs for its practitioners, educators, and researchers.

Changes in Costs Over Time at a Medium-Sized Clinical Laboratory

This article aims to evaluate the changes in costs over time at a medium-sized Brazilian hospital laboratory through the use of financial and performance indicators. Retrospective and prospective data were collected from the laboratory information system (LIS) and hospital management system (HMS) and used as the basis for the indicators. During the analyzed period, there was a 37% growth in the number of tests produced. Staff numbers did not increase in the same proportion, and there was a 19% increase in general productivity. The average annual unit test cost in 2008 was 26% less than in the previous year. In light of the above, it is clear that cost and process management is essential for the stability and sustainability of the organization. The strengthening of participative management, the redesign of processes, and the appropriate use of information technology resources and quality tools play an important role in achieving satisfactory results.

Study of Teacher Practices in Health Sciences in Brazil

This study involved fourteen semistructured interviews with teaching staff at a Brazilian university. These interviews were aimed at unveiling possible transformations caused by distance education in classroom teaching and in medical assistance practices. The discourses collected were analyzed using qualitative methods and divided into groups with convergent meanings, resulting in the following units: Infrastructure, Personal Use of Information Technology Resources, Impressions of Distance Education, Intensity of Dedication, Interactivity, Benefits of Distance Education, Teaching Practices, and Changes in Assistance. Results suggest that virtual teaching has resulted in positive changes in the professor–student relationship that allow improvements in interactivity and the creation of different expectations from those observed in classroom practice. There was a significant appropriation of the technological resources and pedagogical activities used in online courses for classroom teaching practice. Also observed was the transfer of knowledge to the personal and medical assistance spheres.