To the Editor: In this letter, we share our belief in the importance of compassion and empathy training and briefly describe a successful method of teaching compassionate care through a chaplain shadowing program. Compassion and empathy are fundamental human aspects of providing patient- and family-centered care. With changes in health care leading to limited time for physical patient contact, work hour restrictions for trainees, the rise of shift-work culture, and medical advances decreasing the length of patient stay, opportunities to build rapport and trust as a physician are limited. However, the need for compassion as a fundamental component of care has not changed. This challenges physicians-in-training to be equipped with even better communication and interpersonal skills to develop trust with their patients. Methods to teach and assess compassion are challenging, and curriculum leaders struggle to reach a balance between the need to convey the importance of specific behaviors and the use of formal assessment as a tool to motivate learning of those behaviors.1 One way that medical students at our institution learn to practice compassionate care is by shadowing board-certified chaplains on hospital rounds through their membership in Leadership Through Ethics, a student-driven program.2 At the conclusion of these shadowing experiences, students have the opportunity to debrief, ask the chaplain questions, and submit written reflections on their experiences. Unprompted reflections highlight students’ perceived values and roles of the pastoral care department in connecting with patients and families as well as role-modeling compassion and empathy in their interactions. Furthermore, the unprompted written reflections and debriefing discussions may be used to communicate the values of compassion and empathy as alternative paradigms to formal assessment. Students furthermore have the opportunity to practice spiritual assessments and reflect on the personal impact these interactions have toward their future careers. We began our shadowing program in the Spring of 2016 and have received generally enthusiastic responses to it from students. Chaplains are vital members of the interdisciplinary care team and often have the interpersonal skills and availability to connect with patients and families, no matter what their religious affiliations, on a different level than most clinicians. It is important for physicians-in-training to incorporate the basic skills of performing a spiritual assessment into their everyday practice using the framework provided by the chaplains. As a way of modeling the importance of compassionate health care and integrating spiritual care into clinical training, pastoral care shadowing has proved to be an effective teaching modality at our medical school.
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