University Information Service Research Articles

Retracted: AI-Based Secure Construction of University Information Services Platform

Retracted: AI-Based Secure Construction of University Information Services Platform

FREQUENCY OF CLIENT’S PATRONAGE OF UNIVERSITY LIBRARY INFORMATION RESOURCES AND SERVICES IN NORTH-EASTERN STATES OF NIGERIA

The study focused on two objectives which are to find out the frequency of patronage of university library information resources and services in North-Eastern Nigeria and to Establish the reasons why clients patronize university library information resources and services in North-Eastern Nigeria. Two research questions were used and two hypotheses in guiding the study. The population of the study is five thousand, forty-eight (5048) registered university library clients across five Federal University libraries in the region, a sample of four hundred and four (404) respondents were drawn using a nonprobability convenience sampling technique. The research questions were answered using descriptive statistical technique in analysing the data while the hypotheses were analyzed using inferential statistical method. the finding of the study shows that only thirty-six (36) % of university library clients patronize their library information resources and services frequently in North-Eastern Nigeria. The study equally reveals that, the major reason why university library clients in North-Eastern Nigeria patronize their university libraries is the conducive library environment for learning with a mean of 1.58 and (58.1%). Other factors like availability of relevant information resources, library staff attitude amongst others that were presented to the respondents recorded low responses. It was also established by the study that, there is no significant difference in the frequency of patronage of university library information resources and services across the five university libraries that were studied with P <0.05, and X2 calculated > X2 computed at df 4. Similarly, no significant difference was recorded on the reasons why clients patronize university library information resources and services in the North-Eastern Nigeria with P < 0.05, X2 calculated > X2 critical at df 4. It was recommended that, the managements of university libraries in the North-Eastern Nigeria must make the libraries more attractive for their clients by providing more relevant and up-to-date information resources and services. They are also to provide the type of services that will meet the needs and peculiarities of their clients.

Media Sosial Sebagai Media Pelayanan Informasi Perguruan Tinggi

This article discusses social media as a medium for university information services. The purpose of this study was to determine the social media used by public relations at UIN Fatmawati Sukarno Bengkulu as a State Islamic Religious College under the Ministry of Religion as a form for information services. The research method used is “field research”. The informants of this research are the editor and admin of the official social media manager of UIN Fatmawati Sukarno Bengkulu. The results Humas of UIN Fatmawati Sukarno Bengkulu performs its functions as university public relations, including: providing public information services through social media (instagram, youtube and facebook fanspages) become the focus of university information and documentation service and establish relationships with various media (media relations). As well as social media managers (instagram, youtube and facebook fanspage) as a form for public information services managed by public relations at UIN Fatmawati Sukarno Bengkulu, which are effective in manage agency information with the public. The result by the achievement of 2nd place in the webomatric of universities in Bengkulu Province.

Application of place and promotion marketing strategies to library and information services in public universities,in Anambra state, Nigeria

This study determined the application of place and promotion marketing strategies to library and information services in Nigerian public universities in Anambra State, Nigeria. Two research questions and two null hypotheses guided the study. Descriptive survey research design was adopted for the study. Seventy Nine librarians and library officers in public universities in Anambra State were studied without sampling. Structured questionnaire validated by three experts was used for data collection. The reliability of the instrument was done through trial testing and data analysis using Cronbach alpha yielded correlation coefficients of 0.78 and 0.82 for clusters B1 to B2 with an overall coefficient of 0.80. Mean, standard deviation and t-test were used for data analysis using Special Package for Social sciences (SPSS) version 23.0. Findings revealed that librarians and library officers agreed that they applied majority of the items listed on place and promotion marketing strategies to library and information services. However, they disagreed that most of the items on place as a marketing strategy are applied in this regard. Ownership of university did not significantly influence respondents’ mean ratings on application of place and promotion marketing strategies in library and information services. The researcher concluded that librarians and library officers do not adequately apply place and promotion marketing strategies to library and information services. It was recommended among others that; library management in public universities should expose librarians to marketing library services through capacity building programmes to up-date their skills in the application place and promotion marketing strategies to library and information services.

Library Marketing Indicators on Students’ Patronage of Information Services in Federal Universities in South-South Nigeria

This study was conducted to investigate the effect of library marketing indicators on students’ patronage of information services in federal universities in South-South Nigeria. Ex-post facto research design was used for the study. The population of the study was all the 31273 registered undergraduate library users in federal universities library in the 2021/2022 academic session. Multi-stage sampling procedure was used to select a sample of 790 students for the study. A researcher developed questionnaire named “Library Marketing Indicators and Students’ Patronage of Information Services Questionnaire” was used in collecting data for the study. The instrument was face validated by three experts. Cronbach Alpha was used to determine the reliability of the instrument and a coefficient of .82 was obtained. Mean was used to answer the research questions while independent t-test was used to test the hypotheses of the study. The findings of the study indicated that there is significant influence of library marketing indicators on students’ patronage of information services in federal universities in South-South Nigeria. It was recommended among others that librarians need to acquire marketing skills that will enable them effectively brand their libraries and the information services the library offers as this marketing strategy influences students’ patronage of information services.

AI-Based Secure Construction of University Information Services Platform

The service efficiency of the university information services platform directly affects the efficiency of university management. However, the university has rich data resources and complex management, and how to construct a comprehensive, standardized, efficient, and shared university information services platform has become a research hotspot. In recent years, the progress of artificial intelligence (AI) in many aspects has created opportunities for its large-scale application in smart campuses. With the wide penetration of AI technology into all walks of life, especially in the fields of industry, commerce, finance, security, and so on, some technologies have experienced practical tests. Many scholars have discussed the significance and possibility of the application of AI in the field of education from a theoretical level. The university’s secure information services platform can penetrate into all details of university management. Therefore, this paper studies the construction of a university secure information services platform based on AI, taking the dormitory allocation of freshmen and the face recognition of each building as the entry points. First, the beetle antennae search algorithm was introduced to improve the clustering efficiency and accuracy of the K-means algorithm for intelligent dormitory allocation. Then, the improved variational auto encoder-generative adversarial networks (VAE-GAN) model and convolutional neural networks (CNN)-based face recognition algorithm are proposed to enhance the security of building entry in universities. Finally, the simulation results reveal that the proposed two algorithms improve the clustering efficiency in dormitory allocation and the security of the university in the basic construction of the university information services platform, respectively.

The Satisfaction Level of Students with Disabilities with Library and Information Services

The study aimed to examine the level of satisfaction of students with disabilities with library and information services in Saudi universities. The descriptive survey approach was used. The study sample consisted of 35 students with disabilities enrolled in Imam Muhammad bin Saud Islamic University in the Kingdom of Saudi Arabia. A questionnaire was used to collect the data of the study. The results showed a number of information services and special environmental facilities available within the university central library, the frequencies, and percentages of their use by students with disabilities. They were ordered according to the students’ responses: book borrowing service, book return service, audiobooks, large print, and Braille book services. Also, it was revealed that the degree of satisfaction of students with disabilities with the library services provided to them was high. In addition, the physical environmental facilities of the library from the point of view of students with disabilities were the availability of a personal and designated place to study such as computer spaces and chairs suitable for students’ needs. The signs (directions) related to disability in the library and their compatibility with the needs of students with disabilities and the availability of tools and technologies to meet their needs in the library without the help of others were rated poor.

Research on the Construction of University Computer Service Platform Based on Cloud Computing Technology

Compared with the concept of campus network, the concept of digital campus is much richer in connotation, covering a wide range of contents, including not only the construction of hardware facilities and network systems, but also providing digital services for teaching and research, management, life services and other aspects. Traditional daily teaching and educational administration is mainly carried out by hand, which has disadvantages such as heavy workload and trivial things, and it is difficult to improve the management effect and level. The development of big data technology can more effectively guide teachers and students to learn independently. The cloud service teaching environment based on big data can not only monitor teachers’ teaching process, but also analyze students’ learning process and predict each student’s learning effect. This paper analyzes the problems existing in the traditional computer service environment, the common difficulties of working in different places, and the new situation faced by teaching organizations, and discusses the construction scheme of university information service platform based on cloud computing technology.

An analysis of university students' health information service needs from academic library in the post-COVID-19 age through Kano model

PurposeThe study aims to find out the university students' health information service needs in post-COVID-19 age and then consider how to do the health information services well and promote it in further work.Design/methodology/approachThis study uses Kano model to design a questionnaire about university students' health information service needs from academic library and investigates 243 students from seven universities in China. The data generated were analyzed using a statistical tool and presented in tables.FindingsThe results show the students' different requirements level of health information services from academic library as must-be requirements, one-dimensional requirements, attractive quality attributes and indifferent quality in post-COVID-19 age.Research limitations/implicationsThe questionnaire design and the scale of respondents have limitation, such as only focus on Chinese university, have not characteristically research on different group of students. It could optimize to cover more worldwide university students and refer to different groups of students' needs in further research.Originality/valueThe paper expands and deepens the theory about university library health information service and provides a practical reference and proposes some suggestions for academic libraries on how to carry out health information services and give the social health institutions inspiration on how to promote the health services, especially in post-COVID-19 age.

University online education file management under the background of big data

With the rapid development of computer communication technology, the level of archives information services in colleges and universities continues to improve. More and more universities have created archives management halls to promote digital archives services in depth. As an important part of information resources, the development and use of archive information resources have also attracted the attention of all walks of life. University archives are the pioneers in the development of archives in my country, and their computerization level will directly affect the development and utilization of information resources in my country’s archives. This article aims to analyze the management of online education archives in colleges and universities under the background of big data, analyze the management of online education archives in colleges and universities, and explore the management of archives under the background of online education in colleges and universities. Use the university network archives construction evaluation model calculation and investigation research method to study the current situation and mode of university network education archives management, and provide reference value for the rational connection of various tasks of university network education archives management under the background of big data. The experimental results of this article show that 55% of college students believe that the current college archives need to be combined with the requirements of the development of the times, and it is necessary to innovate the archive management methods of colleges and universities to improve the quality of archive management services in universities and ensure the real-time storage of network information and maximize the development of archive information the value of.

Reconciliation in Australia: The academic library empowering the Indigenous community

This article discusses the role of the academic library in contributing to the reconciliation process in Australia through the lens of James Cook University. Reconciliation in this context is defined as the process to bring together Indigenous and non-Indigenous Australian peoples to overcome the gap that exists between them. Two of James Cook University’s campuses are located in North Queensland, an area with a high Indigenous population. It has in place a Reconciliation Action Plan and Statement of Strategic Intent, which provide a clear statement supporting its Indigenous students and staff. This article focuses on the participation of James Cook University Library and Information Service in the university’s reconciliation goals through four broad areas of interest: procurement, engagement, staffing, and information literacy training. Of particular note is the naming of the Townsville Campus library – the Eddie Koiki Mabo Library – in recognition of Mabo’s connection with James Cook University, marking the significance of the role this Indigenous man played in Australia’s history.

An AI based research on optimization of university sports information service

The focus of this article is to explore the application of artificial intelligence in university sports information services based on the development trend of artificial intelligence technology. Research and analyze the characteristics and functions of new intelligent information service tools, and explore the effects of artificial intelligence in optimizing university sports information services from the three aspects of intelligent evolution information service, intelligent push information, and intelligent retrieval information, and the connotation of intelligent environment Analyze characteristics and technical support to promote the optimization and upgrading of university sports information services, research on the transformation of evaluation methods from manual evaluation to intelligent evaluation, and from standardized evaluation to differential evaluation, and specifically analyze the connotation of intelligent evaluation and differential evaluation, Features and key technologies, analyze the general process of intelligent evaluation, and summarize the implementation suggestions for intelligent evaluation. And discuss the application of artificial intelligence in university sports information services from scientific decision-making and automated management.

El uso de las redes sociales de la comunidad académica

A study of the social networks of the Library of the Faculty of Social Sciences (University of the Republic, Uruguay) is carried out, after 6 years of existence and uninterrupted publications. The objective is to improve the presence and communication of the Library in social networks, in addition to transmitting the experience to other university information services that can find a working model. The study focuses on two factors: the users and the posts made.

Application research of electronic archives information service system based on data mining technology

With the continuous growth of colleges and universities, colleges and universities have accumulated a large number of precious archival resources. However, the current situation of archives management in colleges and universities is not optimistic, which not only has problems such as backward management, low utilization efficiency and insufficient information level. This paper analyzes the disadvantages of low utilization of information resources, irregular management and inadequate information service in archives management of colleges and universities. On the basis of exploring the information construction of archives in colleges and universities, the data mining technology is applied to the archives information service. Research and development of “university archives information service system based on data mining technology”. This system is used to analyze the archival information of colleges and universities from multiple levels and angles, dig out the information rules and knowledge patterns hidden in the archival data, and constantly improve the standardization and intelligence level of archival management services.

Construction of higher education knowledge map in university libraries based on MOOC

Purpose The purpose of this study was to establish a massive online open course (MOOC)-based map of higher education knowledge and apply it to university libraries. It hoped to provide more targeted and personalized learning services for every learner. Design/methodology/approach In this study, MOOC and university library information services were outlined, the development status of MOOC at home and abroad and the development of university library information services were introduced, and the necessity and significance of MOOC in developing information services in university libraries were analyzed. What is more, the knowledge map of university libraries was explored. The four modules include the construction of data sets, the identification of related entities from plain text, the extraction of entity relationships and the practical application of knowledge maps. For the logical relationship of the course, a combination of knowledge base and machine learning was adopted. In the knowledge map application module, the knowledge map was visualized. Aiming at the generation of personalized learning scheme, a prior data set was constructed by means of the knowledge base. The original problem was considered as a multi-classification problem. K-nearest neighbor classifier divided all courses into four academic years to obtain all courses. According to the course stage, the personalized learning scheme of some majors in higher education was obtained. Findings The experiment showed that it was feasible to apply the higher education knowledge map based on MOOC to university libraries. In addition, it was effective to divide the course into four stages by classifier. In this way, the specific professional training program can be obtained, the information service of the university library can be improved, and the accuracy and richness of the entire learning program can be increased. Research limitations/implications Due to the limitations of conditions, time and other aspects, there were not many opportunities to visit the field library, which led to limited level and imperfect research. There were many proper nouns and professional terms in foreign references, but my English translation ability was limited. The relevant investigation on foreign studies may not be detailed and comprehensive enough, and the analysis and induction of influencing factors of university library information service may not be rigorous and concise enough. Practical implications As the base of university information dissemination, the university library is the source of knowledge. At the same time, it is also the temple of students’ independent learning and the media of mainstream culture and improving its own information service level is also in line with the trend of The Times. Under this background, this research studied the influence of MOOC on university library information service and focused on the challenges and opportunities faced by university library information service in the MOOC environment, so as to continuously improve its cultural serviceability and better serve teachers and students. Originality/value Since the birth of MOOC, they have exerted great influence and enlightenment on universities and relevant educational institutions within a few years. European and American universities take an active part in the construction of the MOOC platform and explore how to make better use of the library to build MOOC resources in practice. It is also a hot topic for university libraries to participate in the construction of MOOC information resources. Therefore, the study of this topic has both theoretical and practical significance.

The Impact of a University’s Language Policy on Its Library’s Print Collections

The aim of this study was to establish the impact of the North-West University’s language policy on its library’s print collections. It analyses the languages represented by books held by the North-West University Library and Information Services. The article further established the strategies used by the libraries to develop, preserve and promote African languages in support of the university’s language policy. The paper employed bibliometrics and focus group interviews to gather data. The findings revealed that books in African languages that were recognised by the university were difficult to get on the market. As a result, the majority of books accessioned by the libraries were in English, followed by Afrikaans, and relatively few books in Setswana, and Sesotho. The study is the first of its kind focusing on language policy and academic libraries in South Africa. It is valuable to both policy makers and librarians in their endeavours to develop sizeable African language collections in support of the curricula and research. Among the recommendations is that African language departments at various universities should collaborate with libraries to start open access African language journals, and publish them through the institutional repositories.

Design of an Integrated University Information Service Model Based on Block Chain

Design of an Integrated University Information Service Model Based on Block Chain

Affective Experiences of International and Home Students During the Information Search Process

ABSTRACTAn increasing number of students are studying abroad requiring that they interact with information in languages other than their mother tongue. The UK in particular has seen a large growth in international students within Higher Education. These nonnative English speaking students present a distinct user group for university information services, such as university libraries. This article presents the findings from an in-depth study to understand differences between the search processes of home and international students. Data were collected using an online survey and diary-interview to capture thoughts and feelings in a more naturalistic way. International students are found to have similar information search processes to those of home students, but sometimes face additional difficulties in assessing search results such as confusion when dealing with differing cultural perspectives. The potential implications for information service providers, particularly university libraries, are discussed, such as providing assistance to students for identifying appropriate English sources.

Patent information visualization: the use of social media for its selective dissemination and to leverage innovation

This work describes the development and implementation of a theoretical support model for the creation of an information system that will allow the dissemination and visualization of scientific and technical information contained in patent documents. This is made possible using the web sites of industrial property official entities, with the support of information resources available through libraries and information services in universities, and their available information resources, which will be crucial for the success of university research centres (URC) in Science, Technology and Medicine (STM). In order to achieve a coherent program of dissemination and enable access to patent information by the URC, social media network tools (such as RSS, Blogs, Wikis, Newsletters) will be used to achieve the proposed objectives, as well as control effectively, in order to constantly improve the system implemented. The goal of this technology watch and competitive intelligence is to stimulate creativity, leading to new product/process development and the consequent improvement of innovation rates in academic research institutions with cost efficiency. Some examples of the use and application of this information resource in different types of industry and a model created for its dissemination will be presented.

Development and Application of University Information Service

The current situation and existing problems in university informationisation was given briefly, with object of university information service development. It proposed the method to develop information service, including both model design and technology realization on basis of main database. A system, which covers the core data resource of the university and implements one-stop information service has been designed and realized. Integrated with R-ABAC, Portal and dynamic reports, it provided comprehensive inquiry and statistical analysis service of all kinds of information for all the teachers, students and all levels of managerial staff, which applied in individual management, business management and decision making, which serves talents training, the basic task of universities. DOI : http://dx.doi.org/10.11591/telkomnika.v12i5.4948