Umrah Pilgrims Research Articles

EVALUASI PELAYANAN TOUR LEADER PT AL HIJAZ TERHADAP JAMAAH UMRAH PADA PT AL HIJAZ TAHUN 2019

Service is a series of activities needed by others in order to benefit from the service and provide satisfaction to the people served. One of the services offered by PT. Al Hijaz is the Tour Leader. The success of a trip depends on the services provided to pilgrims by the Tour Leader. The purpose of this study was to determine the services provided by the Tour Leader PT. Al Hijaz, to evaluate the service of Tour Leader PT. Al Hijaz towards Umrah pilgrims. The findings of this study indicate that PT. Al Hijaz's Tour Leader service can effectively serve pilgrims from departure to return to Indonesia. In terms of service, Tour Leader PT. Al Hijaz provides satisfying services for Umrah pilgrims, because it makes pilgrims feel safe, comfortable, and happy.

PENERBITAN SURAT SANGGUP DALAM KASUS BIRO PERJALANAN UMROH FIRST TRAVEL

In this paper, we describe the analysis of the issuance of promissory notes by the owner of the umrah travel agency, First Travel, as a commitment to keep their promises or achievements. However, the victims of the failed Umrah departure by First Travel doubted the ability of the First Travel owner. The letter contains four statements regarding his ability to depart for the remaining prospective Umrah pilgrims and the payment of compensation if they cannot be departed. Initially, the pilgrims were directed to collect the payment through the Delay of Debt Payment Obligation (PKPU), but the pilgrims felt that this was not appropriate because they never gave receivables to First Travel. The plaintiffs are victims, not creditors to investors or First Travel partners. This study uses a normative legal approach and the data used are secondary data through literature study.

Carriage of Neisseria meningitidis Among Umrah Pilgrims: Circulating Serogroups and Antibiotic Resistance.

BackgroundMeningococcal disease and outbreaks are a risk during mass gatherings such as the Umrah religious pilgrimage to the Kingdom of Saudi Arabia (KSA). We aimed to investigate the carriage of Neisseria meningitidis among the 2019 Umrah pilgrims and determine the circulating serogroups and their antibiotic susceptibility profiles.MethodsWe conducted a cross-sectional study among adult Umrah pilgrims from 17th to 29th April 2019 in Mecca city, KSA. A questionnaire was administered to each participant, and an oropharyngeal swab was obtained. Microbiological techniques were used to isolate, identify and serogroup N. meningitidis from the swabs. E-tests were used to determine the susceptibility of the isolates to nine antibiotics.ResultsThe study enrolled 616 pilgrims from 17 countries with a mean age of 53.8 years (±13.1, range = 19–91) and a male-to-female ratio of 1.1:1. Nearly 39% of the respondents had no formal education, 32.5% declared having an underlying health condition and 17.2% were current or past smokers. During their Umrah stay, most pilgrims reported sharing accommodation (98.5%) and never using a face mask (98.5%). Also, 34.6% reported suffering from influenza-like symptoms and 11.8% used antibiotics. N. meningitidis was isolated from three pilgrims (carriage rate of 0.49%), two were serogroup A and one was serogroup B. Antibiotic susceptibility results were available for one isolate (serogroup B) which showed resistance to ciprofloxacin and decreased susceptibility to trimethoprim-sulfamethoxazole.ConclusionCarriage of N. meningitidis among Umrah pilgrims was low. However, invasive serogroups were identified, including an isolate resistant to ciprofloxacin used for chemoprophylaxis. Meningococcal disease preventive measures for Umrah should be regularly reviewed and updated accordingly to reduce the risk of the disease and future pilgrimage-associated outbreaks.

STRATEGI MANAJEMEN DALAM MEREKRUT CALON JAMAAH UMROH (STUDI KASUS PADA ALHIJAZ TOUR BANDAR LAMPUNG)

Religious tourism travel shows an increasing trend from year to year, not to mention the Umrah trip which is also known as the “minor pilgrimage”. This increase makes travel agents vying to approach prospective pilgrims. Thus, this study intends to determine the management strategies used by travel agents, including human resource management (HR) and the marketing mix in recruiting prospective pilgrims. This research method is a case study on Alhijaz Tour Travel Bandar Lampung. The primary data sources (key informants) in this study were the head of the foundation, managers, staff, pilgrims and prospective Umrah pilgrims. Methods of data collection is done by interview, documentation, and observation. The data analysis technique used is pattern matching and explanation building. The results show that Alhijaz Tour Travel has implemented a HR development strategy through recruitment patterns, needs analysis, job analysis, salaries and bonuses, career advancement, and working according to job descriptions. Strategic planning is developed through long term and short term patterns. In addition, Alhijaz Tour Travel also implements a marketing mix consisting of products, prices, places and promotions designed in such a way as to attract the interest of prospective pilgrims.

ANALISIS FAKTOR YANG MEMPENGARUHI JAMAAH UMRAH DALAM MENGAMBIL KEPUTUSAN PENGGUNAAN TRAVEL UMRAH FAIRUZ TOUR PALEMBANG

The problem taken from this research is that the high number of Umrah pilgrims each year causes the number of pilgrims on the Fairuz Tour Palembang Umrah travel to fluctuate. This is because when making decisions on the use of Umrah travel, many Umrah travel services do not meet regulations, so many factors are taken into consideration by pilgrims. This study aims to determine whether there are individual factors, environmental factors, and marketing stimulus factors that influence Umrah pilgrims in making decisions about using Fairuz Tour Palembang Umrah travel. In this study, researchers analyzed the factors that influence Umrah pilgrims in making decisions about the use of Fairuz Tour Palembang Umrah travel. Respondents in this study were pilgrims who had performed Umrah using Fairuz Tour Palembang Umrah travel with the use of the data used in this study, namely primary data obtained directly from respondents by filling out questionnaires. Then analyze the data obtained in the form of quantitative analysis. Quantitative analysis includes validity test, reliability test, classical assumption test, multiple linear regression analysis, with partial test (T test), simultaneous test (F test), and determinant test (R2). with a significance level of 0.1. From the results of this study indicate that all the independent variables tested have a positive and significant effect on consumer decisions with the F test and t test while the Adjusted R Square number of 0.414 indicates 41.4% variation in consumer decisions obtained from the three independent variables where the remaining 68, 6% is explained by other factors outside this study. 
 Keywords: Individual Factors, Environmental Factors, Marketing Stimulus Factors, Consumer Decision

Investigation of Umrah Travel Promotion: Does It Use the MLM System? Case Study from PT. Arminareka Perdana

This study aims to explain the marketing system carried out by Travel Umrah based on PMA regulation No. 8/2018. This research uses a qualitative approach through observation, literature review, and in-depth interviews with each resource person at PT. Arminareka Perdana. The analysis is descriptive by interpreting the conditions and relationships in an observation. The findings show that most umrah pilgrims misunderstand the regulatory provisions. In addition, the marketing system no longer uses a network that resembles an MLM pattern but uses a conventional system. The marketing system used by Umrah Travel is still conventional. Preferably marketing should be done using a spiritual marketing system because Umrah is a Ubbudiyyah trip.

Tanggung Gugat PPIU Terhadap Batalnya Perjalanan Ibadah Umrah Akibat Pandemi Covid-19

Covid-19 is a non-natural national disaster stipulated by Presidential Decree No. 12 of 2020 concerning Disaster Declaration in the Spread of Corona Virus Disease 2019 (COVID-19) As a National Disaster. The Covid-19 pandemic caused the PPIU's (Umrah Service Organizing Committee) achievement to be carried out in the form of the implementation of the Umrah pilgrimage, which caused the PPIU to fail by default. This study uses a normative juridical research method, where the legal problems that occur will be analyzed by the authors using a statutory approach and literature study. The results of this study itself show that the failure of the departure of prospective Umrah pilgrims caused by the Covid-19 pandemic cannot be said to be a force majeure condition, because the Umrah travel agreement contained in the Decree of the Director General of Haji and Umrah Organization Number 323 of 2019 concerning guidelines for the registration of Umrah pilgrims did not explain for certain that the Covid-19 pandemic itself was said to be a force majeure condition, so that the PPIU continued to provide accountability without having to prove fault from the PPIU. The responsibility given is in the form of renegotiation between the PPIU and prospective pilgrims in the form of rescheduling the Umrah pilgrimage trip after the Covid-19 pandemic and refunding registration fees for prospective pilgrims who request cancellation with valid reasons. The legal consequence of this is that it is not allowed to unilaterally cancel the agreement on the grounds that Covid-19 is a force majeure condition, before the Government can provide certainty in terms of laws or policies related to the Covid-19 pandemic.

Meningococcal Disease and Immunization Activities in Hajj and Umrah Pilgrimage: a review

Invasive meningococcal disease (IMD) outbreaks associated with Hajj and Umrah pilgrimage events in the Kingdom of Saudi Arabia (KSA) are well recognized. Past outbreaks have been associated with substantial intercontinental spread of specific Neisseria meningitidis serogroups. The emergence of meningococcal serogroup W (MenW) was a global concern following the 2000/2001 Hajj outbreaks. Broader compulsory meningococcal serogroups A, C, W and Y (MenACWY) immunization strategies for pilgrims were introduced in response to these events and led to substantial declines in IMD cases associated with these mass gatherings. However, there remains potential for future outbreaks either within KSA during the Hajj or in local populations via pilgrim meningococcal transmission on their return. While the annual Hajj involves pilgrims from over 185 countries, two-thirds of these arrive from 13 countries, chiefly from across South-East Asia, the Middle East and North African (MENA) regions; for which we review the relevant epidemiology of IMD and meningococcal carriage. While disease surveillance is limited and data are often lacking, MenB is an important serogroup associated with IMD and carriage in a number of countries. Available literature suggests that most pilgrims receive polysaccharide MenACWY vaccines (which do not impact carriage and onward transmission) and incomplete compliance with visa/entry immunization regulations is reported. Existing preventative approaches for visiting pilgrims require continued oversight. More complete compliance and switching to the conjugated MenACWY vaccine can provide more robust and broader protection for pilgrims. Additional immunization options could also be considered.Graphical Plain Language Summary

The effectiveness of the burjiu model to support hajj and umrah worship in the new normal era

Fitness is very important for prospective Pilgrims and Pilgrims because fitness can do all activities on Hajj and Umrah, which is famously very heavy. Currently, there is no form of exercise that can improve the fitness of prospective Pilgrims and Umrah pilgrims. The purpose of the study was to determine the effectiveness of the Burjiu program (Bugar Jamaah Hajj and Umrah or Bugarkan Jasmanimu) to support improving physical fitness through movement activities designed to help pilgrims who will perform Hajj and Umrah from a physical perspective. The research method is quasi-experimental research using a pre-test, post-test randomized group design, namely a pre-test of physical fitness level, then carrying out the Burjiu program, which is practiced twice a week and followed by a post-test of fitness level using MFT. The sample of this study was as many as 22 men with an age range varying between 28 to 57 years. Data collection techniques use practice tests, and data analysis techniques use t-test. The results showed that through implementing the Burjiu program, there was no effect on increasing physical fitness in participants, with test results of 0.055 <0.05. The research concludes that the Bujiu program developed and tested in preparing physical conditions has not provided significant changes, so further studies are needed in this study.

Legal Policy of Implementation of Organizing Umrah Worship in Indonesia

<p>Umrah is a worship for Muslims in the Holy Land of Mecca. The provision of umrah worship in Indonesia is stipulated in Law of Republic of Indonesia Number 8 of 2019 concerning the Implementation of Hajj and Umrah Worship and amended under Law Number 11 of 2020 concerning Job Creation. The hope of being able to perform worship safely and comfortably does not always go well, because in fact there are still many problems that would have to be faced by umrah pilgrims. Referring to the Directory of Supreme Court's of Indonesia, every year there are cases registered in the Court regarding the Umrah Worship Travel Organizer, both in the civil lawsuit and criminal cases, this shows that there is still weak protection for umrah pilgrims. This research aims to explore and analyze regulations regarding the conduct of umrah worship in Indonesia, implementation of regulations, as well as the ideal arrangement of umrah worship in Indonesia. Methodology of this study is based on normative legal research which carried out several approaches such as statutory approach, case approach and comparative approach. In this paper, normative legal research is also supported by empirical research. The results of this study essencially show the potential problems in the Umrah worship arrangement that result in disadvantages for Umrah pilgrims who are not get they right to assigned to holy land Macca, the weak protection provided for Umrah worship shows potential problems in the umrah worship arrangement, therefore an alignment and amendment to the implementing regulations of the Umrah worship arrangement is required, the application of the obligation to provide insurance protection of departure certainty for all umrah pilgrims with any travel package is expected to provide protection and certainty of departure umrah.</p>

A deep crowd density classification model for Hajj pilgrimage using fully convolutional neural network.

This research enhances crowd analysis by focusing on excessive crowd analysis and crowd density predictions for Hajj and Umrah pilgrimages. Crowd analysis usually analyzes the number of objects within an image or a frame in the videos and is regularly solved by estimating the density generated from the object location annotations. However, it suffers from low accuracy when the crowd is far away from the surveillance camera. This research proposes an approach to overcome the problem of estimating crowd density taken by a surveillance camera at a distance. The proposed approach employs a fully convolutional neural network (FCNN)-based method to monitor crowd analysis, especially for the classification of crowd density. This study aims to address the current technological challenges faced in video analysis in a scenario where the movement of large numbers of pilgrims with densities ranging between 7 and 8 per square meter. To address this challenge, this study aims to develop a new dataset based on the Hajj pilgrimage scenario. To validate the proposed method, the proposed model is compared with existing models using existing datasets. The proposed FCNN based method achieved a final accuracy of 100%, 98%, and 98.16% on the proposed dataset, the UCSD dataset, and the JHU-CROWD dataset, respectively. Additionally, The ResNet based method obtained final accuracy of 97%, 89%, and 97% for the proposed dataset, UCSD dataset, and JHU-CROWD dataset, respectively. The proposed Hajj-Crowd-2021 crowd analysis dataset and the model outperformed the other state-of-the-art datasets and models in most cases.

A Tale of Umrah Pilgrims Fraud in Indonesia: a Narrative Review Indicating and Anticipating “Fake Bureau”

The umrah bureau sector in Indonesia has great business potential. The increasing number of umrah pilgrims are not accompanied by a level of literacy towards the credibility of the bureau. This raises problem in the form of umrah bureau business practices that are illegal. A lot of fraud cases has caused huge losses to the pilgrims as consumers. This study aims to reveal the factors that causes umrah bureau fraud and formulate anticipatory steps for bureau that indicated fake. The method used is narrative review by elaborating previous research, literature studies, and also supporting database of cases that validate. This research composed by 35 literatures synthesized. The characteristics of the umrah bureau which are indicated fake, including: 1) sloping prices accompanied by promos; 2) travel legality; and 3) ponzi business model. To anticipate, prospective pilgrims should not be tempted by the promos offered by bureau. Prospective pilgrims must also dig up information related to permits, track records and feedback, as well as transparency of facilities that will be provided by the bureau. Regulators must tighten supervision of the business climate through cooperation with associations of umrah organizers in the local area. That way, consumer protection for the umrah bureau will be more secure.

Faktor-Faktor yang berpengaruh pada Keberlanjutan Usaha Biro Jasa Perjalanan Haji dan Umrah

This study aims to explain the influence of business prospects, image, promotion, assurance, and trust of prospective pilgrims as factors that influence the sustainability of the Hajj and Umrah travel service bureau business. The research population is prospective hajj and umrah pilgrims who have associations with a number of travel companies in the East Cilandak region. Samples were randomly selected and determined based on the time of meeting activities often carried out by the association formed by the prospective congregation. They are collecting data using a questionnaire that was analyzed by testing the validity, reliability, descriptive statistical test, hypothesis testing, and coefficient of determination. The results of the study state that business prospects, promotions, and trust have a significant positive effect on business sustainability, while guarantees have no effect. Moderation hypothesis test states that trust does not moderate to strengthen image and promotion, while confidence moderates perceptions and strengthens assurance towards business sustainability. The limitation of the study is that the sample used has not been able to conclude the results of the study as a whole due to incomplete sampling in the population area because it is limited to one area. Nevertheless, the implications of the research are contributing to the concept of developing the factors that affect business continuity, improving business strategies, and increasing revenue for Hajj and Umrah travel agents.

The Role Of Investigators In Criminal Acts Of Umrah Scam

The research objective is to find out the role of investigators in the umrah scam in Gorontalo and the factors causing the umrah scam in Gorontalo. The method used in this current research is empirical legal research. The research findings show that the Umrah scam cases in Gorontalo increase in, and they are not only committed by unlicensed travel agencies but also those who have obtained permits. There are various forms of scam, ranging from cancellation of departure, abandonment of pilgrims to promise breaking of Umrah travel service providers so that pilgrims experience disappointment. In this case, there has been an increasing number of detrimental cases against Umrah pilgrims, including in Gorontalo. In addition, the factors that cause hajj and umrah travel scam are divided into several types including: factors originating from the perpetrator, family factor, economic factor, environmental factor, cultural factor, and community factor or victims. In the meantime, the roles of police or investigators in dealing with hajj and umrah travel scam are to conduct examination of potential suspects and witnesses who corroborate a report, and conduct a review of the scene of the case after having a strong testimony from witnesses and then carry out an investigation. Also, the police’s efforts are to enlighten and do socialization from the Ministry of Religious Affairs and the people related to the office regarding the list of travel that has a permit as an Umrah Travel Organizer.

PENGATURAN PENYELENGGARAAN IBADAH UMRAH DALAM PERSPEKTIF HAK ATAS KESEHATAN

The government has issued regulations to ensure the health of Umrah pilgrims however there is no standard of health care for the Umrah pilgrims, either before departing, while traveling and in Saudi Arabia or returning to Indonesia. This study analyzes the Umrah health regulations and their implementation in the perspective of the rights to health. This research is a legal research design with sociological jurisprudence because the object under study is the application of law. The results of this study have explained that the right to health of Umrah pilgrims has been guaranteed in Law no. 8 of 2019 concerning the Implementation of Hajj and Umrah. However, there are still obstacles in the implementation which are the responsibility of the Umrah Travel Organizer, so it is necessary to make a policy by the ministry that organizes affairs in the health sector after carrying out affairs in the field of religion.

Dekonstruksi Haji Dan Umrah Dalam Dakwah

The da'wah model that is increasingly dynamic is caused by the development of the times and technological advances. The development of the modern era which is actually experiencing a setback has become a phenomenon that is happening today. Changes in the process of Hajj and Umrah at this time need to be adjusted to the principles of Islamic da'wah fiqh in the teachings of Islam. The implementation of the Hajj and Umrah pilgrimages, which should be easier by looking at the flashbacks of the Hajj process in ancient times, is in fact currently experiencing a setback with conditions that are not good or even bad. Hajj and Umrah, which are supposed to be the most sacred journeys of worship to the Baitullah, are in fact currently happening many phenomena wrapped in a desire to fulfill emotional needs. This research was carried out using the library research method in several journals and books related to this discussion. This is discussed differently such as how the process of Hajj and Umrah in ancient times underwent changes in today's modern times. Hajj and Umrah are not ordinary journeys, but in them there is a journey of worship to fulfill the call of Allah SWT along with the spiritual and inner heart of a Muslim. So it is not appropriate if the pilgrimage and umrah are mixed with worldly affairs.

Soft Skills Practice by Company Representatives in Implementing Procedures before The Departure of Umrah and Ziarah Pilgrims in Malaysia

Soft Skills Practice by Company Representatives in Implementing Procedures before The Departure of Umrah and Ziarah Pilgrims in Malaysia

Strategi Komunikasi, Inovasi, dan Mitigasi Penyelenggaraan Ibadah Haji dan Umrah di Masa Pandemi

In the Covid-19 pandemic era, all national to international aspects has been affected, including religious activities such as the implementation of Hajj and Umrah. Saudi Arabia through The Ministry of Hajj and Umrah only allows domestic pilgrims in 2020. This has caused the Indonesian Government to cancel Hajj departures, thus prolonging the queue of pilgrims in Indonesia. The Indonesian Ministry of Religion needs to adjust the Hajj and Umrah policies in the pandemic era, by designing a message communication strategy, innovation and Hajj mitigation for prospective pilgrims. Problems and challenges in communicating the message, including differences knowledge of prospective pilgrims regarding Hajj procedures, the dominance of elderly prospective pilgrims, education levels, and various demographic characteristics of socio-economic need to be considered. This article aims to describe the expectations of prospective pilgrims for the 2021 hajj departure and how the right model of communication, innovation and mitigation strategy for hajj and umrah during the pandemic. This research method uses a mix-method approach through a survey involving 1201 prospective pilgrims from 34 provinces in Indonesia using telesurvey methods and literature studies. This research found that prospective pilgrims have high expectations (9.17 from 10) for the 2021 Hajj departure. In communicating information related to the implementation of the hajj and umrah pilgrimages during the pandemic, the government needs to produce clear, meaningful, one narrative, empathetic, consistent and contextual message. In addition, it also build harmonization of communication through the family system between government institutions, as well as providing guidance related to health protocols and emotional support by hajj officers and scholars to prospective pilgrims who get cancelation on hajj departure.

Analisis Usability Sistem Komputerisasi Haji Terpadu Palembang Menggunakan Metode System Usability Scale (SUS)

The Palembang Integrated Hajj Computerized System which is currently used as an information system for Hajj and Umrah pilgrims, because the entire data processing process for the purpose of making Hajj documents such as passports, departure and return flights, banking and biodata of prospective pilgrims refers to the integrated computer system. Both internally and externally there has never been an evaluation, either at the time of design, manufacture or implementation. This research was conducted with the title "Usability Analysis of the Palembang Integrated Hajj Computerized System Using the System Usability Scale (SUS) Method". Aims to measure the level of usefulness of the Palembang Siskohat Application and test the validity and reliability using SPSS 24. System Usability Scale (SUS) With 16 questions as a benchmark for assessing the application. 30 respondents were selected among the administrative staff of the Hajj and Umrah pilgrims in Palembang. The results of the usability test showed the value of Learnibilty 4.68, Efficiency 4.46, Memorabilty 4.64, Error 3.34 Satisfaction 3.74, the average usability value was expressed by Very good reliability and validity on each variable indicate that the questionnaire for each variable has a fairly good level of reliability.

Using Daily Nighttime Lights to Monitor Spatiotemporal Patterns of Human Lifestyle under COVID-19: The Case of Saudi Arabia

A novel coronavirus, COVID-19, appeared at the beginning of 2020 and within a few months spread worldwide. The COVID-19 pandemic had some of its greatest impacts on social, economic and religious activities. This study focused on the application of daily nighttime light (NTL) data (VNP46A2) to measure the spatiotemporal impact of the COVID-19 pandemic on the human lifestyle in Saudi Arabia at the national, province and governorate levels as well as on selected cities and sites. The results show that NTL brightness was reduced in all the pandemic periods in 2020 compared with a pre-pandemic period in 2019, and this was consistent with the socioeconomic results. An early pandemic period showed the greatest effects on the human lifestyle due to the closure of mosques and the implementation of a curfew. A slight improvement in the NTL intensity was observed in later pandemic periods, which represented Ramadan and Eid Alfiter days when Muslims usually increase the light of their houses. Closures of the two holy mosques in Makkah and Madinah affected the human lifestyle in these holy cities as well as that of Umrah pilgrims inside Saudi Arabia and abroad. The findings of this study confirm that the social and cultural context of each country must be taken into account when interpreting COVID-19 impacts, and that analysis of difference in nighttime lights is sensitive to these factors. In Saudi Arabia, the origin of Islam and one of the main sources of global energy, the preventive measures taken not only affected Saudi society; impacts spread further and reached the entire Islamic society and other societies, too.