Introduction: The paper reveals the impact of digital transformation on the efficiency of business processes. Objectives: The aim of the study is to reveal the impact of digital transformation on the efficiency of business processes. The object of the study is Ukrainian cultural heritage. Methods: The study used the following research methods: description, comparison, analysis and synthesis, literature analysis, and generalisation. Results: The study used the following research methods: description, comparison, analysis and synthesis, literature analysis, and generalisation. The article reveals the impact of digital transformation on the efficiency of business processes. It describes the essence of the concept of “digital transformation”. It characterises the main factors of influence on modern business processes and identifies trends in the business world. The main directions of digital transformation of the business environment are considered. The trends in the use of cloud technologies, digital services, data collection and analysis, and digital networks in companies' business processes are identified. The main advantages of using these technologies in the business environment are identified. Conclusions: The costs of introducing digital technologies in Ukrainian companies' business processes are analysed. The directions for implementing digital transformations in Ukrainian companies' business processes in 2023 (in %) are considered. The trends of digital transformation in the business processes of domestic enterprises are identified.
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