Two-way Communication Research Articles

Creating Digital Twins of Robotic Stations Using a Laser Tracker

This article deals with the design and creation of digital twins of robotic stations. A literature review of digital twins, robot programming methods and laser tracker applications is presented. This paper shows that the construction of digital twins is closely related to one of the most popular methods of robot programming, i.e., off-line programming. In the case of digital twins of robotic stations, modeling accuracy and two-way communication with the real station proved to be crucial. The article proposes a methodology for solving the basic problem of off-line robot programming, i.e., the limited accuracy of the representation of the station and the details. The algorithm of proceeding in the case when the station already exists and its digital model is built and the case when the digital model is first created and the real solution is built on its basis is shown. According to the developed methodology, a digital twin of a real robotic station was created and the possibilities arising from the use of virtual tools were shown. The developed digital twin has the ability to communicate with advanced Matlab 2021-type tools, uses cloud solutions and virtual and augmented reality for training, simulates physical phenomena and provides the ability to accurately program robots off-line.

Digital Invitation to “Goodness”; A Review on the Social Media Accounts of the International Red Cross and Red Crescent Movement

In today's world, the existence of both individuals and institutions in social media based on two-way communication has turned into a necessity, not a choice. Social media has the ability to keep the communication between the "source" and the "recipient" constantly fresh, with opportunities such as sending messages independent of time and place by selecting the relevant target audience, disseminating information, receiving quick feedback, and measuring. For Non-Governmental Organizations that need donations and volunteer-based support and aim to create a social benefit, the opportunities offered by social media offer important opportunities to overcome the barriers to community interest. The aim of this research is to determine how the social media accounts of the Red Crescent and Red Cross movements are shaped in the context of strategic communication and to reveal the similarities and differences in the components of establishing relationships.

Gaya komunikasi kepemimpinan transformasional dalam masa perubahan organisasi: Sebuah tinjauan literatur

The Directorate General of Taxes (DJP) is undertaking Tax Reform Volume III, which encompasses a focus on the reform of Human Resources (HR). The management of organizational change is inherently complex, and issues persist regarding the dynamics between superiors and subordinates at DJP. This study aims to furnish insights into change management from a communicative standpoint, specifically identifying the most suitable leadership communication styles to implement during the change process. The research employs a literature review methodology. Findings reveal that the transformational leadership communication style is the most effective for managing change. Communication styles that are devoid of emotional bias, empathetic, and allows for two-way communication are generally favored by subordinates. Training aimed at enhancing leadership communication competencies represents a feasible solution to equip individuals with the necessary skills to cultivate an optimal work environment

Legal protection of personal data security in Indonesian Local Government apps: Al Farabi's perspective

The rapid advancement of technology is a double-edged sword. While it provides easy access to information, it also opens the door to unrestricted access, including personal data. Governments worldwide are leveraging technology to enhance their connection with citizens and deliver top-tier public services. In this vein, the Provincial Government of DKI Jakarta as an Indonesian local government, launched a SuperApps called JAKI in 2019 as a dynamic platform for two-way communication between DKI Jakarta residents and local authorities. This research employs empirical juridical methods, incorporating statutory and conceptual approaches. Drawing from primary sources, including DKI Jakarta Regional Secretariat Decree Number 99 of 2022 concerning the Citizen Relations Management application and interviews with the Smart City Developer Service Unit, the study demonstrates that JAKI ensures robust data security. The app complies with ISO 2700, an international standard that regulates information security management systems and fulfils the three core components: confidentiality, integrity and availability. Furthermore, in alignment with Al Farabi's concept of information security accountability, the emphasis is placed on collaborative social responsibility between data owners and collectors, represented by DKI Jakarta Provincial Government. This cooperation is both fair and beneficial, adhering to the fundamental principles of political philosophy and ethics.

The Importance of Public Relations in Building Corporate Reputation

This study examines the importance and value of Public Relations department (PR) in creating reputation within institutions such as commercial companies. Scholars and PR professionals emphasize that PR has a large impact on creating a two-way communication, promoting and maintain good reputation. The main purpose of this theoretical research is that how corporate reputation is seen and to what extent domestic companies in the Kurdistan Region pay attention to it. In this research, PR literature has been reviewed and it is argued that it can be used as a guideline for creating, developing and maintain institutional reputation.

Managing a 4000-participant cohort with a novel mobile app: data from the RisCoin study in Germany

Abstract Issue RisCoin, a prospective monocentric longitudinal observational study, aimed to identify risk factors for COVID-19 vaccine failure. Secondary aim is to monitor symptoms, SARS-CoV-2 infection, vaccination status of 3816 enrolled healthcare workers (HCW) and 180 patients with inflammatory bowel disease (IBD). Since the LMU University Hospital Munich served both as study sponsor and employer of the HCW, a secured approach was required. Description of the solution Participants accessed the study app (CentraXX, KAIROS GmbH, Germany) via pseudonymized Contact-ID with irreversible anonymization after 6 months. Key app features were the serological results report, bidirectional messaging, and weekly survey for self-reported data on vaccinations, infections, and symptoms. Active app use was defined as submitting >1 weekly survey during the study period 10.2021-12.2022. Results Over 15 months, our study team maintained 1964 two-way communications with 958 participants via the app. Of 3979 participants with app access, 3622 (91%) were active users, 2606 (65%) submitted 1 to 11 surveys, 1016 (26%) made ≥12 submissions (P75, “frequent users”). Frequent users were more likely to be IBD patients (p = 0.001), female (p < 0.001), aged 60 or older (p < 0.001). Staff in administration and nurses were more likely to be frequent users compared to physicians (p < 0.001). Main problems included the initial operational system disparities resulting in app crashes and continuous need for app reactivation. Both led to loss of active participants and required substantial staff resources to onboard and support participants during the study. Lessons The study app enabled secure, flexible, bidirectional communication with all participants. Despite technical issues, the majority actively used the app and provided valuable longitudinal data through weekly survey submissions. Key messages • A study-specific app provides a flexible and secure bidirectional anonymous communication for the study team and participants. • Adherence to app-based communication and data collection for pandemic monitoring was particularly high among patients, nurses and administrative staff.

Personal Experience Sharing Cat Meme Videos among Contemporary Chinese Young People: Take the Bilibili Platform as an Example

Abstract: This study explores the phenomenon of personal experience-sharing cat meme videos among contemporary Chinese young people on the Bilibili platform. By employing qualitative content and discourse analysis on two popular cat meme videos and their comments, this research delves into how these videos foster empathetic communication, thereby forming an interactive connection between creators and audiences. The research finds that the cat meme video connects the real world with the video world through the means of cat meme symbol, scene construction, narrative method, and atmosphere creation. The cat meme video absorbs the audiences emotional perception and identification, so as to promote the audiences emotional fit with the cat meme video and thus trigger the audiences empathy. The findings indicate that viewers are not merely passive recipients but active participants who, through their interactions, enhance the emotional transmission of the videos. This two-way empathy communication leads to the establishment of a supportive online community, where individuals share similar experiences, offer advice, and provide emotional support. Consequently, cat meme videos on Bilibili serve as a medium for young people to express their social emotions, creating a vibrant and emotionally connected online community.

The Relationship Between Performance Appraisal System and Employee Job Satisfaction in Higher Education Institutions in Palestine

The Performance Appraisal System (PAS) plays a key role in the overall success of an organization. An appropriate PAS can potentially increase employee Job Satisfaction (JS). This article aims to demonstrate the level of practices and characteristics of the PAS, characterize JS levels in the workplace, and understand the relationship between the PAS and JS in Palestine’s Higher Education Institutions (HEI). This article advocates to the Ministry of Higher Education to establish a Performance Appraisal (PA) model in all HEI that would meet their specific needs. It will also contribute to the development of HEI through facilitating improved services to students and society overall. Furthermore, the article identifies key factors contributing to the success of PAS in Palestine. Convenience sampling was utilized to study 370 HEI employees. A quantitative analysis was employed through SPSS that found a statistically significant relationship between PAS traits and employee JS. Clarity, trust, and fairness positively correlated with JS, whereas two-way communication correlated negatively. Substantial gender-based disparities in JS among the participants were also identified.

Customer-Centric digital transformation framework: Enhancing service delivery in SMES for underserved populations

This paper introduces a customer-centric digital transformation framework designed to enhance service delivery in Small and Medium Enterprises (SMEs) catering to underserved populations. As digital technology becomes increasingly essential in today’s economy, SMEs face the challenge of integrating these tools effectively to serve marginalized communities. This review explores how a customer-centric approach can enable SMEs to create inclusive digital solutions that meet the specific needs of underserved populations, ultimately driving economic empowerment and social equity. The proposed framework encompasses three core components: accessibility, personalization, and engagement. Accessibility ensures that digital platforms are designed with user-friendly interfaces that accommodate individuals with varying levels of digital literacy. By prioritizing mobile optimization and providing resources in local languages, SMEs can eliminate barriers to entry and facilitate greater participation among underserved customers. Personalization is a key element that allows SMEs to tailor their offerings based on customer insights and preferences. Utilizing data analytics and feedback loops, businesses can gain a deeper understanding of their customers' needs, enabling them to deliver customized products and services that resonate with underserved populations. This tailored approach not only enhances customer satisfaction but also fosters loyalty and trust within these communities. Engagement emphasizes the importance of fostering meaningful relationships between SMEs and underserved populations. By leveraging digital channels such as social media, mobile applications, and community forums, SMEs can create platforms for two-way communication and collaboration. This engagement empowers communities, allowing them to voice their needs and influence the development of products and services. In conclusion, the customer-centric digital transformation framework presented in this paper serves as a strategic guide for SMEs seeking to enhance service delivery for underserved populations. By focusing on accessibility, personalization, and engagement, SMEs can drive economic inclusion, promote social equity, and contribute to sustainable community development. This approach not only benefits the businesses involved but also creates lasting positive impacts within underserved communities.. Keywords: Customer-Centric, Digital Transformation, Smes, Underserved Populations, Accessibility, Personalization, Engagement, Economic Empowerment, Social Equity.

Communication Analysis in Bullying Prevention in Islamic Boarding Schools in Pasuruan Regency

This study aims to analyze the communication between students and administrators of Annur Assalafy Islamic Boarding School in an effort to prevent bullying. This study uses a descriptive qualitative approach with a phenomenological method and relies on interviews and documentation as data collection techniques. Data analysis was carried out through the process of collecting, reducing, presenting data, and drawing conclusions. The results of the study showed that there was one-way and two-way communication, with interactions such as ngaji, jagongan, and mayoran reflecting horizontal and two-way communication. Vertical communication between administrators and students and horizontal communication between students complement each other in creating a safe and supportive Islamic boarding school environment. This communication is effective in reducing bullying cases and strengthening solidarity between students. Personality factors were found to be the main cause of bullying.

Model Komunikasi dalam Mitigasi Bencana Banjir di Kabupaten Kerinci dan Sungai Penuh

This article discusses the problems of development communication in flood disaster mitigation in Kerinci Regency and Sungai Penuh City. Kerinci Regency with its mountainous topography and extensive river network often experiences flood disasters, which have worsened in recent years. This study aims to explore an effective communication model in reducing the impact of flooding and improving community preparedness. Using a literature study method, this study highlights the importance of two-way communication between the government and the community, community-based education, and the use of modern technology such as social media and mobile applications. The results of the study indicate that a participatory communication model that actively involves the community and a technology-based early warning system can improve disaster mitigation and community response. This article provides a more inclusive communication approach, involving various stakeholders, to strengthen community resilience to future disasters.

Embracing AI in Change Management

Abstract: This article discusses how organizations can leverage artificial intelligence (AI) to support rather than hinder change management efforts amid technological transformation. It first establishes a research foundation on common sources of resistance to change, such as job insecurity, lack of understanding, and lack of involvement. The article then presents examples of how AI can augment traditional change management approaches to systematically address each resistance factor. Specifically, AI enhances two-way communication through personalized outreach and question answering. It also enables immersive, dynamic training solutions for ubiquitous, experiential skill development. AI fosters wider participation and feedback while monitoring employee well-being and performance. By addressing causes of resistance at each stage, AI strengthens critical aspects of communication, education, participation, and support to build understanding of changes rather than apathy. The article argues leaders who view AI as an ally in change management will empower their workforce through disruption.

Analyzing e-government agencies’ Twitter/X engagement: A case study of Nevada

This research aims to investigate the dynamics of interactivity between Nevada’s e-government and its citizens through the utilization of social media, with a specific focus on Twitter. Employing a mixed-methods approach, the study analyzed how Nevada state agencies engage with the public on Twitter, while concurrently assessing citizens’ responses through qualitative empirical research. These responses were categorized into content features, encompassing subjective opinions and sentiments (positive/negative), and structural features, comprising objective elements like special characteristics and multimedia components. Content analysis was employed to explore these features, leading to the identification of seven themes within a hypothesized two-dimensional framework, encompassing both the reflection of interactivity and the transmission of interactivity.<br /> Quantitative methods, specifically ANOVA and multiple regression analysis, were utilized to test the hypothesis. The findings revealed that Nevada e-government agencies predominantly used Twitter for one-way information dissemination, with limited two-way communication with citizens. To enhance interactivity, it is suggested that e-government posts incorporate multimedia elements and external links to facilitate information dissemination. Public administrators in the State of Nevada should focus on providing valuable and beneficial government posts, encouraging citizens to respond and express their opinions. Continuous training for public administrators is recommended, given the rapid advancements in technology and social media platforms.<br /> Furthermore, adopting best practices from domestic and international social media companies is advised to stay innovative. Public administration should transition from merely governing individuals and information to becoming facilitators and moderators of discourse on social media platforms. State e-government can strengthen citizen interaction by consistently delivering valuable information on social media, thereby obtaining immediate feedback, and influencing public opinion.

Коммуникация студенческой молодежи с органами местного самоуправления в социальных медиа

Digital technologies, including in the field of communication between government bodies and the population, are actively used in the context of achieving the goal of digital transformation. Young people use social networks in their everyday lives as forms, mechanisms, technologies of self-realization, self-expression, selfsearching and simply life. Students are one of the most active groups of young people who not only master professional competencies in the learning process, but also get involved in the socio-political agenda of their city, region, country. How familiar, understandable and natural is it for them to interact with local government bodies in social networks? The scientific problem of the study is the lack of empirically substantiated information on the attitude of students to the potential of digital communication with local public authorities in social networks. The authors use the Mix research strategy. The accounts of municipal administrations of the Sverdlovsk region (N=73), as well as the accounts of heads of municipalities (N=71) in the social network VK were analyzed using parsing tools. The data are supplemented by the results of qualitative in-depth interviews with student youth (N=26). The analysis showed that young people do not consider social networks as a channel for dialogue and two-way communication with local governments due to low awareness of the existence of municipal administration accounts in social networks, lack of understanding of how to build a dialogue through this channel and low trust in this communication channel as effective, lack of examples of constructive solutions to issues through social networks. At the same time, the involvement of young people in communication in social networks is higher in the personal accounts of heads of municipalities, but, at the same time, there are fewer young people subscribed to such accounts. To build a dialogue with municipal authorities through social networks, it is necessary to demonstrate to youth the possibilities of communication with municipal administrations in social networks in the context of not only openness and transparency of power, but also involvement in the development and adoption of management decisions.

ҚАЗАҚСТАНДЫҚ МЕМЛЕКЕТТІК ОРГАНДАРДЫҢ ӘЛЕУМЕТТІК ЖЕЛІЛЕРДІ КОММУНИКАЦИЯ ҚҰРАЛЫ РЕТІНДЕ ПАЙДАЛАНУ ДЕҢГЕЙІ

Social Media is a very powerful tool for establishing communication between the population and the government, as well as improving the efficiency of Public Administration. The use of social media in public administration is a new phenomena with numerous advantages and disadvantages. Despite the fact that it became widely used in Kazakhstan in recent years, there has been little research on the subject. Therefore, this research work aimed at identifying the extent to which state bodies exploit the potential of social media to generate two-way communication in addition to delivering information, and to find out about citizen engagement with the government. The study employed two quantitative research approaches. The social media pages of regional governments (akimat of Turkestan region, akimat of West Kazakhstan region) on Instagram and Facebook were analyzed, and as the second method, a survey was conducted among users of social media in Kazakh and Russian (105 people participated). According to the study's findings, the government mostly uses the potential of social media to distribute information, rather than as a means of two-way communication. On the social media pages that were the object of the study, engagement of the population is very low, with only 3-4 comments written in each publication on average. Although these institutions create content on a regular basis, research has revealed that the great majority of content does not pique the public's attention or spark debate.

ҚАЗАҚСТАНДЫҚ МЕМЛЕКЕТТІК ОРГАНДАРДЫҢ ӘЛЕУМЕТТІК ЖЕЛІЛЕРДІ КОММУНИКАЦИЯ ҚҰРАЛЫ РЕТІНДЕ ПАЙДАЛАНУ ДЕҢГЕЙІ

Social Media is a very powerful tool for establishing communication between the population and the government, as well as improving the efficiency of Public Administration. The use of social media in public administration is a new phenomena with numerous advantages and disadvantages. Despite the fact that it became widely used in Kazakhstan in recent years, there has been little research on the subject. Therefore, this research work aimed at identifying the extent to which state bodies exploit the potential of social media to generate two-way communication in addition to delivering information, and to find out about citizen engagement with the government. The study employed two quantitative research approaches. The social media pages of regional governments (akimat of Turkestan region, akimat of West Kazakhstan region) on Instagram and Facebook were analyzed, and as the second method, a survey was conducted among users of social media in Kazakh and Russian (105 people participated). According to the study's findings, the government mostly uses the potential of social media to distribute information, rather than as a means of two-way communication. On the social media pages that were the object of the study, engagement of the population is very low, with only 3-4 comments written in each publication on average. Although these institutions create content on a regular basis, research has revealed that the great majority of content does not pique the public's attention or spark debate. Keywords: information, communication technologies, social media, social network, digital development, public administration, "hearing" state, content analysis.

Systematic Survey Analysis of the Application of Artificial Intelligence Base Network on Grid Computing Techniques

A smart grid is a contemporary electrical system that supports two-way communication and utilizes the concept of demand response. In order to increase the smart grid's dependability and enhance the consistency, efficiency, and efficiency of the electrical supply, stability prediction is required. The true test for smart grid system designers and specialists will therefore be the increase of renewable energy. With the goal of integrating the electric utility infrastructure into the advanced communication era of today, both in terms of function and architecture, this program has achieved great strides toward modernizing and expanding it. In this study, researchers used the Systematic literature review method which identifies, evaluates and interprets all relevant research results related to certain research questions, certain topics, or phenomena of concern. The study review on how a smart grid applied different deep learning techniques and how renewable energy can be integrated into a system where grid control is essential for energy management. The article discusses the idea of a smart grid and how reliable it is when renewable energy sources are present. Globally, a change in electric energy is needed to reduce greenhouse gas emissions, prevent global warming, reduce pollution, and boost energy security.

Breast Cancer Prevention Education Through Community Empowerment and TPS (Transactional, Precise, and Skilled) Communication Model in Bontang City

The prevalence of breast cancer in Indonesia is still increasing. Datafrom the Global Cancer Observatory shows that the most common cancer case inIndonesia is breast cancer. Meanwhile, the incidence of breast and cervical cancerin Bontang City reaches 30% of the overall cancer data in Bontang (Akurasi.id,2024). Therefore, there is a need for a health promotion campaign and breast cancerprevention using simple communication methods. This program aimed to provideeducation to health cadres (PKK) in three sub-districts of Bontang, targeting 100participants. Five sub-districts were selected from each of the three sub-districts, withseven participants sampled from 10 sub-districts and six participants sampled fromfive sub-districts. Participants were selected using purposive sampling. The programemployed a participatory research approach based on community empowerment,using the TPS (Transactional, Precise, and Skilled) communication model. The programwas conducted in three stages. In the first stage, theoretical information relatedto breast cancer and its prevention was provided, along with 100 questions andanswers shared online beforehand. The second stage involved practicing breast selfexamination(SADARI). The third stage combined theory and practice, incorporatingeducational strategies through games and evaluations. The program results showedthat 83% of participants agreed that knowledge about breast cancer and its preventionwas necessary. The program successfully improved the knowledge and attitudes ofPKK/health cadres through an interactive, participatory approach. Although therewere barriers related to participant agility, support from trained organizers provedeffective in overcoming them. These findings confirm the importance of healtheducation that emphasizes two-way communication and breast cancer prevention.

A Systematic Survey on the Application of Artificial Intelligence (ai) Baseline Networks on Grid Computing Techniques - Challenges, Novelty and Prospects

A smart grid is a contemporary electrical system that supports two-way communication and utilizes the concept of demand response. To increase the smart grid's dependability and enhance the consistency, efficiency, and efficiency of the electrical supply, stability prediction is required. The true test for smart grid system designers and specialists will therefore be the increase of renewable energy. To integrate the electric utility infrastructure into the advanced communication era of today, both in terms of function and architecture, this program has made great strides toward modernizing and expanding it. The study reviews how a smart grid applied different deep learning techniques and how renewable energy can be integrated into a system where grid control is essential for energy management. The article discusses the idea of a smart grid and how reliable it is when renewable energy sources are present. Globally, a change in electric energy is needed to reduce greenhouse gas emissions, prevent global warming, reduce pollution, and boost energy security.

More Than Altruism: Migrant and Refugee Civic Participation in South Western Sydney During the COVID-19 Pandemic

ABSTRACT COVID-19 disproportionately affected migrant and refugee communities in Australia, highlighting outdated communication practices. Despite social media's potential for two-way communication, current health messaging remains top-down. Community leaders are often utilised as message amplifiers, neglecting their ability to create engaging content. This paper explores the multifaceted nature of civic engagement within CALD communities, moving beyond traditional notions of volunteerism. Drawing on three case studies, the paper highlights the varied forms of civic practices undertaken by CALD communities, including advocacy, community leadership, and cultural preservation. It examines the challenges and opportunities these communities encounter in navigating complex power dynamics and institutional structures. Through a critical reflection on positionality and the researcher's role, the paper advocates for a more nuanced understanding of civic engagement that recognizes the diverse contributions of CALD communities to Australian society. This paper concludes by calling for more research and participatory approaches to document migrant and refugee agency, discussing implications for policy and practice.