Turnover Intention Relationship Research Articles

A study on abusive supervision – turnover intention relationship: a mediated moderated model of voice behavior and workplace friendship

PurposeThis study based on the conservation of resources (COR) theory examines the role of employees’ voice behavior in the form of a mediator, linking abusive supervision (AS) and turnover intention. It also investigates the moderating role of workplace friendship in the mediated AS–turnover intention relationship through voice behavior.Design/methodology/approachA two-wave data collection method was used to collect data from the 324 respondents employed in various companies with a geographical spread across northern India. The study used PROCESS macro to test the hypothesized model.FindingsThe findings of the study supported the meditated moderation hypothesis suggesting workplace friendship reduces the mediating effect of AS on employees’ intention to exit employment relationships.Practical implicationsThe study yields important implications for organizations with respect to developing a disciplinary framework for AS. It focuses on the need for promoting and implementing psychological well-being-related interventions at the workplace for subordinates as well as supervisors, which in turn can help them apply healthy coping strategies in stressful situations and prevent them from indulging in counterproductive work behaviors.Originality/valueThe utilization of COR as a framework to explain the role of voice behavior and workplace friendships with respect to AS is thus far scant.

Foreign language proficiency, career behaviors, and turnover‐related outcomes: A social cognitive career theory perspective of host country national employees in foreign subsidiaries

AbstractWhile the majority of employees in foreign subsidiaries are host country nationals (HCNs) who use English as a second language in their work tasks, little research focuses on the impact of English proficiency on their career‐related behaviors and outcomes. This paper applies social cognitive career theory (SCCT) to link HCN employees' English proficiency to their career‐related behaviors and outcomes in two time‐lagged studies in foreign subsidiaries. Study 1 conducted with 542 HCN employees in the Philippines suggests that career environment exploration mediates the positive English proficiency–turnover intention relationship. Study 2 conducted with 493 HCN employees in Japan suggests self‐initiated headhunter contacts to mediate the positive English proficiency–voluntary turnover relationship and job embeddedness moderate the self‐initiated headhunter contact‐turnover relationship.

Protean career orientation to turnover intentions: moderating roles of current organizational career growth and future organizational career growth prospect

PurposeTargeting at the inconsistent relationship between protean career orientation and turnover intentions, this study aims to uncover when and why such inconsistency occurs. It emphasized the mediating role of organizational identification and moderating effects of current organizational career growth and future organizational career growth prospect.Design/methodology/approachThe authors conducted a three-wave time-lagged study over seven months, with a sample of 1,012 participants from various occupations.FindingsThe relationship of protean career orientation to turnover intentions via organizational identification was negative when current organizational career growth was high, and it was positive when current growth was low. Future organizational career growth prospect weakened organizational identification–turnover intentions relationship. Those two moderators jointly influenced the indirect relationship. For employees low in both states, the positive indirect relationship was the most significant.Originality/valueBy integrating social identity theory and social cognitive theory, this study provides a comprehensive understanding of protean career orientation–turnover intentions relationship. It also enriches studies on protean career orientation and organizational identification–turnover intentions relationship.

Your communication really affect me: mediating role of team building approach in the relationship of communication barrier and turnover intention and task performance

Your communication really affect me: mediating role of team building approach in the relationship of communication barrier and turnover intention and task performance

Association Between Emotional Intelligence and Turnover Intention: Its Effects on Job Performance in the Banking Sector

Studies in the banking sector in Pakistan showed that emotional intelligence (EI) and retention of employees had been found to be essential components in the job performance. Hence, this study tries to assess the relationship between emotional intelligence and job performance and turnover intention in the Pakistani banking industry. By examining how emotional intelligence might help with employee retention and performance, it aims to address the problem of high turnover rates. A total of 190 questionnaires were distributed to employees in various banks in Peshawar and Lahore, of which 169 questionnaires were collected back with a return rate of 89. Using AMOS version 26, the model was tested using a two-stage SEM methodology; first, the measurement model was used to assess the validity and reliability of the instrument, and then the structural model was estimated. The findings revealed that there was a positive and significant connection between EI and job performance, the relationship of turnover intention was found to be negative and significantly linked to EI. The results further show a positive but insignificant relationship between turnover intention and job performance. The results imply the prioritization of EI development among bank employees. This can be achieved through training and development programs that focus on improving emotional awareness, emotional regulation, empathy, and social skills.

Should I stay or should I go: how pay secrecy influences turnover intentions

PurposeThe purpose of this study is to extend the pay communication literature by examining the relationship between pay secrecy and turnover intentions with the inclusion of mediators. This study further analyzes the influence pay secrecy and organizational trust have on three key employee attitudinal variables that are directly related to turnover intentions.Design/methodology/approachThe data were collected from participants that were recruited using Mechanical Turk, yielding a sample size of 496. Structural equation modeling (SEM) was used to analyze the hypotheses.FindingsFindings demonstrate pay secrecy positively influences turnover intentions. This relationship is double-mediated by organizational trust with organizational cynicism, organizational disidentification, and job embeddedness. All hypotheses were supported.Practical implicationsThis research shows that pay secrecy has negative effects on employee attitudes and behaviors. Based on the findings of this study, organizations should take steps toward pay openness to avoid employees becoming distrustful and more cynical of the organization, boost feelings of being embedded, and deter organizational disidentification.Originality/valueThis study contributes to the pay communication literature by further explaining the pay secrecy–turnover intentions relationship with the inclusion of mediators that have shown mixed results or have not been previously analyzed to the researchers' knowledge. Specifically, organizational trust, organizational cynicism, organizational disidentification, and job embeddedness were examined as mediators. Previous research has shown mixed results for the influence pay secrecy has on organizational trust, with some studies demonstrating pay secrecy to have a positive effect and others a negative effect. This study demonstrates support for pay secrecy's negative relationship with organizational trust.

The moderating effects of relative racio-ethnicity on the inclusion to health to turnover intentions relationship

PurposeThis study extends work on the role of the organizational context in contributing to employee health by investigating whether an employee's status as a racio-ethnic minority in his or her work group will moderate the relationship between perceived work group inclusion and health, which in turn will predict turnover intentions.Design/methodology/approachData were collected from two samples of full-time employees across multiple organizations. Hypotheses were tested using Hayes's (2013) PROCESS macro in SPSS.FindingsSupport was found for moderation with regard to perceived inclusion predicting negative health but not positive health. Both negative health and positive health predicted turnover intentions.Research limitations/implicationsFindings support the importance of perceived inclusion for employee health, and the research extends prior studies that have been conducted in non-work settings.Practical implicationsProviding a work environment in which work group members perceive inclusion could be useful in terms of reducing health issues for employees, especially for those who are racio-ethnic minorities in their work group.Originality/valueThis study extends prior work by investigating relative minority status within the work group, and it highlights the potential impact of inclusion on employee health.

The role of hope and trust in management in internal employment opportunity and turnover intention relationship in the banking industry in Delta State, Nigeria

The problem of employee turnover remains a pressing concern in the banking industry, as its organisations still grapple to retain highly competent and talented employees. However, the understanding of factors that attenuate turnover intention is fragmented and incomplete due to its complex nature. The study aimed to examine the effect of internal employment opportunity on turnover intention given the contextual influences of hope and trust in management. Data were obtained through a cross-sectional survey of 332 employees conveniently sampled from commercial banks operating in Delta State, Nigeria. The partial least square structural equation modelling (PLS-SEM) approach was used for hypothesis testing. The PLS-SEM results demonstrated that the inverse relationship between internal employment opportunity and turnover intention can be explained fully by hope and its interaction with trust in management. The study made novel contributions to research and practice by highlighting the mechanisms that attenuate turnover intentions among employees, particularly in the banking industry.

How do teleworkers escape burnout? A moderated-mediation model of the job demands and turnover intention

PurposeWorking remotely in a COVID-19-induced lockdown has been challenging for both organisations and their employees; studies report that job demands changed, and teleworkers experienced increased burnout. This paper explores the negative employee outcomes that this work arrangement brings along and offers possible solutions to counter such negative outcomes since they could be detrimental to the much-touted future of work.Design/methodology/approachThe study adopted a time-lagged longitudinal design and collected two-waved data from 403 quaternary sector employees. The data were analysed using structural equation modelling and model-21 in PROCESS macro for SPSS.FindingsFindings affirm that employees experienced increased job demands during this crisis. Employees reported an increase in turnover intention because of burnout caused by increased job demands. However, increased task interdependence alone did not have any effect on turnover intention. The perceived organisational task support (POTS) was found to forestall the negative effect of job demands on burnout, and employee resilience (ER) buffered the burnout and turnover intention relationship.Practical implicationsProviding remote work task support and boosting resilience among employees will help in doing away with the negative effects of teleworking. However, managers shall prioritise reducing job demands for teleworkers.Originality/valueThe linkage between work factors and turnover intention is well established. Drawing on the event system theory and using the COVID-19 context, the present study added to the existing knowledge by studying the role of job demands (workload pressure and task interdependence) on turnover intention through the mediation of burnout. The study goes beyond the existing literature by accounting for POTS as a first-level moderator between job demands and burnout relationship, and ER as a second-level moderator between burnout and turnover intention relationship.

Your communication really affect me: mediating role of team building approach in the relationship of communication barrier and turnover intention and task performance

Your communication really affect me: mediating role of team building approach in the relationship of communication barrier and turnover intention and task performance

Tatmin Mi Bağlılık Mı, Neden İstifa Ediyorlar? Afrika’da Bir Meta-Analiz Çalışması

The purpose of this research is surveying the interrelationships between job satisfaction, organizational commitment, and turnover intention in Africa by using meta-analysis technique. Studies are searched on GoogleScholar, Scopus, and ProQuest databases. 3,844 studies are reviewed and 10 suitable studies are chosen. Three different data sets are used to survey three different relationships. All the data sets are heterogeneous. Therefore the meta-analysis is conducted by using random effects model. The findings indicated that the effects sizes of the relationship of turnover intention with job satisfaction and with organizational commitment are small. The effect size of the relationship between job satisfaction and organizational commitment is medium.

The effect of leadership support on commitment to change and turnover intention in Omani higher education

ABSTRACT Empirical evidence increasingly suggests that supervisors’ support significantly impacts employees’ commitment to change and possibly diminishes their turnover intention. This study, conducted at a government university in Oman, investigated a mediated-effects model of leadership support and faculty turnover intention. The model proposes leadership support (supervisor support) as an antecedent of faculty turnover intention and commitment to accreditation-related change as a mediator in the leadership support–faculty turnover intention relationship. Survey data were collected from faculty members (n = 221) and analysed using structural equation modelling. Findings showed that leadership support greatly contributes to low faculty turnover intention and improves faculty’s commitment to accreditation, which has a significant and direct impact on their turnover intention. Therefore, university-level leadership support, both directly and indirectly, shapes faculty’s commitment to change. These results have significant implications for practice as well as for future research related to leadership support for academic accreditation in higher education institutions.

Coping Distress through Harvesting Resilience Among Indian Physicians: Role of Mediating–Moderating Variables

The study proposes to understand the dynamics of work stress and turnover relationship of physicians in Indian context. It also intends to understand the mediating and moderating roles of burnout and resilience on the relationship between work stress and turnover intentions. The article has taken the support of conservation of resources (COR) theory to develop the conceptual framework. The study uses the survey method for data collection which was analysed using quantitative statistical methods like confirmatory factor analysis and mediated and moderated regression. The result showed a significant moderating effect of resilience on burnout and turnover intentions relationship and a strong mediating effect of burnout on the relationship between stress and turnover intentions. Physicians who are regarded as ‘saviours’ should be treated with respect. Certain activities dealing with work–life balance, engaging in leisure activities, getting support from family and friends may help the physician in coping with the demands of stress and thereby reducing the burnout. Future research can take into account other states of India as well as other countries for generalisation of results. The demographic differences among the physicians can also be a new area of research. Although there is lot of available research on the study variables, but none of the studies have taken into context resilience as a moderator between burnout and turnover intention specially in reference to Indian context. The results can add value to the prevailing studies on stress, burnout, resilience and turnover intention.

Living with Infection Risk and Job Insecurity during COVID-19: The Relationship of Organizational Support, Organizational Commitment, and Turnover Intention.

The COVID-19 outbreak caused a stressful process for hospitality employees in terms of both being infected and experiencing the risk of losing their jobs. Stressful working conditions increase employees’ turnover intentions (TI). This study aims to analyze the relationship among perceived organizational support (POS), organizational commitment (OC), and turnover intention (TI) within the context of employees’ infection status and perceived job insecurity (JI). In this context, the study tests a moderated mediation research model. Having adopted a quantitative research method, data were acquired from 490 respondents who work at five-star accommodation companies in Alanya, Turkey. Findings show that the impact of POS on OC and IT differ according to employees’ infection status during the COVID-19 outbreak and their perceived JI. The findings of the study reveal empirical results in understanding employee attitudes toward companies alongside perceived job insecurity for those who are infected as well as for those who are not. Moreover, the study presents theoretical and practical contributions to reduce the negative impact of job insecurity and risk of infection on turnover intentions, which have been considered to be main sources of stress throughout the pandemic.

Fake it or make it to stay? A case of Pakistani frontline emergency rescue workers

Drawing from the job demands-resources (JD-R) model and job characteristics model (JCM), this study examined the relationship between emergency rescue workers’ surface acting and turnover intentions through emotional exhaustion. We hypothesized that task significance is a pertinent boundary condition that attenuates the surface acting–emotional exhaustion relationship. We also introduced job control as another boundary condition in the emotional exhaustion–turnover intentions relationship. Three-wave data gathered from 256 emergency rescue workers revealed that participants’ surface acting increased their emotional exhaustion which triggered their intention to quit. Task significance was found to moderate the surface acting–emotional exhaustion relationship, such that the interaction effect at medium and high levels drastically reduces the exhaustion level of emergency workers. Individuals with high job control show high turnover intentions in the case of those with medium and high emotional exhaustion. These findings have significant implications for human resource management research and practice, especially around job design for those emergency rescue workers likely serving as emotional laborers.

ASSESSING THE MODERATING ROLE OF EDUCATIONAL QUALIFICATION IN JOB SATISFACTION AND TURNOVER INTENTION RELATIONSHIP OF BASIC SCHOOL TEACHERS: EVIDENCE FROM NORTHERN GHANA

The emphasis on the Educational Qualifications (EQ) of employees, the demand for skilled labour and the professionalization of the occupational structure of teachers in general, have created a dilemma for employers and school authorities in retaining their competent and experienced staff and meeting their job needs on one hand, and increasing pressure to release them for higher edu-cational experience on the other. This paper examines the moderating role of teachers’ EQ in their Job Satisfaction (JS) and Turnover Intention (ToI) relationship in the Tamale Metropolis of the Northern Region of Ghana. The proposed model was evaluated based on valid data from 116 teachers obtained from a cross-sectional survey. To confirm whether EQ will moderate the JS and ToI relationship, a process macro (Hayes, 2018 v. 3.4) was run with mean cantering and 5000 bootstrapping. Regression Analysis was employed to determine the relationships proposed in the study. The results show a significant but inverse relationship between JS and ToI of teachers in the Metropolis. However, the EQ moderator function in JS and the ToI relationship was not support-ed. It was also found that the Teachers’ EQ had no significant effect on their ToI in the Metropolis. Empirically, the study extends our understanding of the constructs discussed. The paper also dis-cusses some managerial implications, and because there were some contextual limitations, direc-tions are also provided for future studies.

Treating top management team conflicts through employee voice for reducing intentions to quit: moderating role of union instrumentality

PurposeThis study aims to explain the relationship of employee voice and turnover intention with the mediating role of top management team (TMT) conflicts. Moreover, this study also aims to find the moderating influence of union instrumentality among employee voice and TMT conflicts.Design/methodology/approachThe study was conducted by using a quantitative approach and data was collected from 300 employees of the manufacturing sector of Pakistan through questionnaires. Data were analyzed by applying different statistical tools and tests through SPSS-21 and AMOS.FindingsResults demonstrate that employee voice has a significant negative impact on employee turnover intention; TMT conflicts significantly mediate employee voice and intention to quit. However, union instrumentality is only initiated to moderate the relationship between employee voice and cognitive conflict.Research limitations/implicationsThis research focuses on the manufacturing sector and data have been collected from manufacturing firms situated in Gujranwala, Pakistan only. Moreover, the sample size of the study is also small. Therefore, the current study is an addition to the knowledge and understanding of the studied variables.Practical implicationsThis study is of great use for managerial level employees because the adequate implication of employee voice can reduce turnover intention.Originality/valueThis study aims to add value to the existing exit-voice theory and discuss the internal organizational factors that generate quitting intentions. Moreover, it provides insights about union instrumentality and its significant role as a moderator and the significant mediating role between employee voice and intention to quit paving new ways for future researchers.

Public service motivation and proactive behavioral responses to change: A three-way interaction

I applied person–organization fit theory to examine the conditional effect of public service motivation on turnover intention and responsible behavior, as two types of change-related proactive behavioral responses. Respondents were 462 public sector employees. The results show there was an association between public service motivation, and turnover intention and responsible behavior, but affective commitment to change did not moderate these relationships. However, employment relationship and affective commitment to change had a joint negative moderating effect in the public service motivation–turnover intention relationship, such that temporary (vs. permanent) public sector employees with low affective commitment to change and low public service motivation were more likely to have high turnover intention during public sector reform. My results provide a theoretical and practical reference for the selection of public sector employees with characteristics that will ensure public sector change success.

Service employees’ workplace fun and turnover intention: the influence of psychological capital and work engagement

PurposeAs a way of addressing how best turnover intention among service employees can be reduced through workplace fun, this study aims to examine how psychological capital (PsyCap) and work engagement, respectively, moderates and mediates the relationship between workplace fun and turnover intention in a moderated mediation.Design/methodology/approachUsing cross-sectional quantitative design, data were collected by means of questionnaires and convenience sampling. The hypotheses were tested with 482 service employees from the hospitality industry in Ghana using PROCESS macro.FindingsThe findings depict that work engagement mediates the relationship between workplace fun and turnover intention among service employees. Also, PsyCap moderates the workplace fun–engagement relationship, in addition to the workplace fun–work engagement–turnover intention relationship. Specifically, both relationships are stronger for employees with high PsyCap.Practical implicationsThe authors would like to conclude that as frontline employees are usually subjected to stressful conditions, monotonous working environments and emotional labor, which affect the quitting intention, incorporating fun into the workplace will strategically help frontline employees to be engaged in their work and reduce their intentions to quit.Originality/valueWith a focus on a developing economy, this work is novel in exploring possible factors that may help increase work engagement and reduce turnover intention among service employees.

Relationship between work-family conflict and turnover intention in nurses: A meta-analytic review.

This meta-analytic review aimed to synthesize and analyse studies that explored the relationship between nurses' work-family conflicts and turnover intentions. This meta-analytical review was conducted according to the Joanna Briggs Institute guidelines and PRISMA checklist. A total of 191 (k=14) publications published between 2005 and 2019 in English, including grey literature on turnover intention and work-family conflict, were retrieved from PubMed, PsycINFO, Web of Science, ProQuest and Scopus databases. Studies on the relationship between work-family conflict and turnover intention were summarized. An overall effect size of r=.28 (N=5781, 95% CI [0.23-0.33]) was obtained, indicating a moderate, positive and significant relationship between work-family conflict and turnover intention. The moderator analysis showed that individualism and long-term orientation accounted for 90% of effect size heterogeneity of work-family conflict and turnover intention relationship. Exploring the correlation between work-family conflict and turnover intention can provide guidelines and recommendations for the development of strategies to promote nurse retention and alleviate the nursing shortage. National culture, particularly individualism and long-term orientation, were found to play a significant moderator role in this relationship. Cultures that are highly individualistic and have a long-term orientation have a diminishing effect on the relationship between work-family conflict and turnover intention. Work-family conflict and turnover intention are significantly correlated factors regardless of the studies' cultural characteristics examined in this study. Policymakers and managers should consider this finding and develop strategies that provide a balance-oriented work design to prevent nurse shortage.