Abstract We deliver examples of non-Gromov hyperbolic tube domains with convex bases (equipped with the Kobayashi distance). This is shown by providing a criterion on non-Gromov hyperbolicity of (non-smooth) domains. The results show the similarity of geometry of the bases of non-Gromov hyperbolic tube domains with the geometry of non-Gromov hyperbolic convex domains. A connection between the Hilbert metric of a convex domain Ω in ℝ n {\mathbb{R}^{n}} with the Kobayashi distance of the tube domain over the domain Ω is also shown. Moreover, continuity properties up to the boundary of complex geodesics in tube domains with a smooth convex bounded base are also studied in detail.