Trust Behavior Research Articles

Retrospective blind spots in reputation management: Implications for perceived moral standing and trust following a transgression

Although past research has offered important insights into how people seek to maintain their moral standing, it has generally portrayed this process as a matter of aggregating essentially static interpretations of a target's discrete acts. The present research reveals, however, that such interpretations are often far from static, and that they can change more than targets realize as new events unfold. More specifically, we find that: a) people can discount the diagnostic value of a target's initial deed if that party commits a subsequent act of the opposite valence, b) this occurs when an initial good deed is followed by a bad deed but not when the order is reversed, c) this occurs when evaluating the actions of others but not when evaluating the self, and d) this actor vs. observer difference can ultimately produce divergent beliefs about the target's overall morality, trustworthiness and subsequent trusting behaviors. We also identify a key mediating mechanism for these effects (i.e., the retrospective imputation of nefarious intent). Implications for reputation management, as well as the maintenance and repair of trust, are discussed.

Generalized Trust Rather than Perception of Relational Mobility Correlates with Nominating Close Friends in a Social Network1

AbstractA social environment, such as relational mobility, which represents the availability of opportunities to develop new relationships in society, cultivates an individual's psychology and social network. Generalized trust, which represents trust among people in general, is a tendency to expand individuals' social ties in a fluid society. Using the data of 170 students, we analyzed whether an individual's belief of generalized trust and perception of relational mobility are related to the social network. We conducted a survey to assess psychological measures and social networks under the COVID‐19 pandemic for first‐year university students. The analyses revealed that generalized trust was significantly associated with the presence of outdegrees (i.e., the nomination of close friends) and the absence of indegrees (i.e., being nominated by others). In contrast, perception of relational mobility was not significantly associated with generalized trust and any social network measures. Behavioral trust, measured using a Trust Game approximately 6 months later, was not significantly associated with network characteristics. The results support the argument that the belief of generalized trust functions as a psychological mechanism to expand individuals' relationships in their social networks.

Multimodal interface and reliability displays: Effect on attention, mode awareness, and trust in partially automated vehicles.

The goal of this study is to evaluate the effect of a multimodal interface indicating the limits of automation in order to stimulate an appropriate level of attention and to induce accurate mode awareness and trust in partial driving automation. Participants drove in a driving simulator with partial driving automation and were confronted with surprising situations of suspension of driving automation systems in different contexts. They drove the simulator during three driving sessions, with either a multimodal interface indicating the limits of automation or a visual basic interface. Their driving performance, ocular behavior, and subjective evaluation of trust and workload were evaluated. The results revealed that the multimodal interface stimulates an appropriate level of attention and increases mode awareness and trust in automation, but these effects are context-dependent. The indications of the limits of automation improved the knowledge regarding automation, but this knowledge did not necessarily lead to improved driving performance. Design solutions are discussed to support the improvement of driving performance for take-overs in vehicles equipped with partial driving automation.

The development of adolescent trust behavior

Interpersonal trust shows developmental changes during adolescence. The current study used a longitudinal design to examine the development of trust behavior, the presence of gender differences in these developmental trajectories, and the association between individual differences in these developmental trajectories and perspective-taking abilities. The participants played a trust game with a hypothetical trustworthy partner and a trust game with a hypothetical untrustworthy partner in 3 consecutive years (Mage = 12.55 years, Mage = 13.54 years, and Mage = 14.54 years). Concerning the development of trust behavior, the results showed an age-related increase in initial trust behavior and indicated increasingly adaptive trust behavior with age during untrustworthy interactions, whereas no evidence was found for age-related changes in the adaptation of trust during trustworthy interactions. Gender differences were found for the development of initial trust behavior (with boys showing a stronger increase with age than girls), whereas no support was found for the presence of gender differences in the developmental trajectories of adaptive trust behavior during trustworthy and untrustworthy interactions. Furthermore, no evidence was found for perspective-taking abilities to explain individual differences in the development of initial trust behavior or in the development of adaptive trust behavior during trustworthy and untrustworthy interactions. The results provide evidence that, during adolescence initial trust behavior increased with age, more for boys than for girls, and that both boys and girls showed a stronger adaptive response to the untrustworthy partner but not to the trustworthy partner.

Trust Evaluation of Doctor Behavior Based on GCN Network in Medical Big-Data Access Control

The establishment of health care big data has brought great convenience to population health and medical research, but at the same time a series of privacy protection issues must be considered as a result. In this paper, we propose a graphical convolutional neural network to detect the access behavior of doctors in medical big data. In this paper, we propose a graphical convolutional neural network to model the access behavior of doctors in medical big data and perform trust evaluation, so as restrict such doctors or behaviors. In this paper, by taking the doctor behavior features and the doctor-doctor relationship network as input, the GCN network is used to supervise the learning of the department to which the doctor belongs, and the last layer is used as the characterization learning result. Finally, the similarity between doctor and department is used as the doctor behavior trust evaluation index. The experimental results show that the proposed model in this paper can well identify doctors' behaviors with malicious intent and assign a low trust value, laying the foundation for further research.

Conducting business disciplinary research by playing educational games: A case of the forecast sharing game in supply chain management

In post-secondary education, research and teaching are critical to one another, and achieving the mutual benefit of the two is a constant pursuit for university professors. While many previous studies have focused on integrating state-of-the-art findings into business and management classes, little literature discusses how teaching may directly benefit research. The current paper argues that well-designed educational games can facilitate knowledge transfer and function as experiments to boost business disciplinary research. Specifically, the paper presents how the forecast sharing game, a popular game for supply chain management classes, can be employed to study the influencing factors of trust and trustworthiness in a supply chain. Using the game to conduct an experiment with a between-subjects design and analyzing a linear mixed model, the authors show that the game is able to not only disseminate critical concepts to students but simultaneously serve as an experiment for examining behavioral decisions in a supply chain and generate exciting novel research findings. The authors find that retailers' cooperation and suppliers' trust behaviors are influenced by the level of average market demand, a result that enriches the extant literature. The findings are further replicated with participants from a different knowledge background.

Do trust in financial institution and financial literacy enhances intention to participate in stock market among Indian investors during COVID-19 pandemic?

This research aims to investigate the significance of trust in financial institution and financial literacy in the investment decision-making of individual investors during the COVID-19 pandemic and investigates the strength of the theory of planned behavior (TPB) in this framework. This study considered a structured questionnaire to collect data from 460 individual investors of different districts in four states of India. For testing the research hypotheses, SPSS and PLS-SEM were taken into consideration. The findings enlighten that elements of TPB, i.e. attitude (ATT) and subjective norms (SNs), are significantly associated with investment intentions (INT) while perceived behavioral control (PBC) displays an insignificant association with INT. Furthermore, along with the original components of the TPB model, Trust in financial institution (TFI) and Financial Literacy (FL) were also incorporated in the model, which shows a significant affect on investors’ intention to invest in the stock market. The results stated that TFI is the most significant factor that enhances investors’ intention to participate in stock market during COVID-19 pandemic. The study describes that during the phase of uncertainty like COVID-19 pandemic trust is the most important factor that enhances investors’ participation in the stock market. Authors suggest SEBI and other financial institutions should promote trust and trusting behavior in financial institutions as it is significant not only from the perspective of financial development but also to empower the individuals to gain from institutional services as well as to guard them, from possible negative effects (like financial frauds), which are more likely to be present outside of regulatory boundaries. This study is one of the initial attempts in the context of the Indian Stock Market to introduce TFI as a dual (both mediating and moderating) variable between the basic constructs of TPB. Further, the study also examines the importance of trust in financial institution and financial literacy in enhancing investors’ intention to participate in stock market during COVID-19 pandemic.

Security feedback trust model of power network demand response terminal triggered by hacker attacks

With the rapid expansion of power system scale, demand response business is promoted to develop. More and more demand response terminals are connected to the smart grid, smart grid is an intelligent system that allows the grid to effectively perform its functions. Its data can be used in intelligent decision-making during grid operation, which may be attacked by hackers in practical applications, causing security problems of demand response terminals of the power network. The security feedback trust model establishes trust relationship through trust mechanism, which can effectively ensure the security of interaction between nodes and demand response terminals of the smart grid. Therefore, a security feedback trust model of power network demand response terminal triggered by hacker attacks is proposed. Analyze the role of smart grid in power grid, and use convolutional neural network in artificial intelligence technology to enhance the flexibility of smart grid. Aiming at the security problem of the demand response terminal of the power network being attacked by hackers, based on the trust theory, the security feedback trust model of the demand response terminal of the power network is designed through the main services provided by the security feedback trust model, the trust information storage of the power network nodes and the summary of the main work. Establish the identity trust relationship, adopt the distributed verifiable signature scheme, update the power grid node certificate, update the identity trust relationship, and revoke the identity trust relationship based on the trust evaluation and threshold value to prevent hackers from attacking the power grid demand response terminal. Based on information theory, trust is established and measured. Entropy is used to represent the trust value. Behavior trust evaluation and composition mechanism are introduced into the security feedback trust model of power network demand response terminals to achieve the credibility of identity and behavior among power network nodes. The experimental results show that the proposed method can judge the hacker attacks, reduce the impact of hacker attacks on the trust of power grid nodes, and improve the interaction security between power grid demand response terminals and power grid nodes.

HEXACO Personality Dimensions Do Not Predict Individual Differences in Adolescent Trust Behavior

Adolescence is an important developmental period for both trust behavior and personality maturation, and individual differences in trust decisions may be related to different personality traits. In the current study, a group of adolescents (n = 483, Mage = 13.5, SDage = 0.4) played two counterbalanced conditions of a multi-round trust game. In one condition, the partner displayed trustworthy behavior (the trustworthy condition), while the partner in the other condition played untrustworthy behavior (the untrustworthy condition). Three types of trust behavior were examined: initial trust behavior, the adaptation of trust behavior (trustworthy condition), and the adaptation of trust behavior (untrustworthy condition). Personality was measured using the Brief HEXACO Inventory. We expected the HEXACO personality dimensions of honesty–humility and agreeableness to be positively associated with initial trust behavior, but conscientiousness to be negatively related to initial trust behavior. The examination of the relationship between these dimensions and the adaptation of trust behavior were conducted on an exploratory basis. The investigation of the relationship between the remaining dimensions (emotionality, extraversion, and openness to experience) and the three types of trust behavior were also carried out on an exploratory basis. For each type of trust behavior, a hierarchical multiple regression analysis was undertaken to examine whether the HEXACO personality dimensions were related to trust behavior. Using frequentist analyses, no evidence was found that supported the HEXACO dimensions as significant predictors of the three types of trust behavior. Moreover, additional Bayesian analyses showed evidence that the hypothesized HEXACO dimensions (honesty–humility, agreeableness, and conscientiousness) did not outperform the non-hypothesized HEXACO dimensions (emotionality, extraversion, and openness to experience). The association between personality traits and trust might be less pronounced during adolescence as personality maturates across an individual’s lifespan. Additionally, due to a heightened sensitivity to the environment, contextual cues may affect adolescent decision-making processes, leaving less room for personality-driven behaviors.

Associations between Vaccination Behavior and Trust in Information Sources Regarding COVID-19 Vaccines under Emergency Approval in Japan: A Cross-Sectional Study.

We examined the association between COVID-19 vaccination behavior and trust in COVID-19-related information sources during the initial period of COVID-19 vaccination in Japan. A cross-sectional survey was conducted in August 2021, 5 months after the start of COVID-19 vaccination for the general public under emergency approval. Participants were recruited using non-probability quota sampling from among Japanese residents who were under a declared state of emergency. Sociodemographic data, vaccination behavior, and levels of trust in eight media sources of information and three interpersonal information sources were assessed using an online survey form. A total of 784 participants completed the survey. The results of multiple logistic regression analysis showed that age, household income, underlying medical conditions, and living with family were significantly associated with COVID-19 vaccination behavior. Regarding COVID-19 vaccine information sources, trust in public health experts as a source of media information and primary care physicians as a source of interpersonal information showed significantly positive associations with COVID-19 vaccination behavior (odds ratio [OR] = 1.157, 95% confidence interval [CI] 1.017-1.31; OR = 1.076; 95% CI 1.006-1.150, respectively). Increasing trust in public health experts and primary care physicians and disseminating vaccine information from these sources will help promote vaccination under emergency approval.

Social network position, trust behavior, and neural activity in young adolescents

Our social interactions take place within numerous social networks, in which our relationships with others define our position within these networks. In this study, we examined how the centrality of positions within social networks was associated with trust behavior and neural activity in 49 adolescents (Mage = 12.8 years, SDage = 0.4 years). The participants played a trust game with a cartoon animation as a partner, which showed adaptive behavior in response to the participant and was generally untrustworthy. Social network positions were obtained in secondary school classrooms where the participants and their classmates reported on who their friends were. Using social network analysis, a score was calculated that indicated the centrality of everyone's position within the friendship network. The results showed that more central social network positions were associated with higher levels of initial trust behavior, although no evidence was found for a relationship between network position and the adaptation of trust behavior. The results of the functional MRI analyses showed that the centrality of the network positions was positively associated with caudate activity when making trust decisions. Furthermore, the adolescents with more central network positions also showed stronger increases of caudate activity when the partner's return was processed compared to the adolescents with less central network positions. The current study provides initial evidence that social network positions in friendship networks relate to socio-cognitive behavior and neural activity in adolescents.

The Effect of Openness to Experience on Trust Behavior: The Moderating Role of Situational Strength

The research aimed to integrate how trusting behavior was formed by an interaction between individual personality traits and situational context. Trust game protocol and a series of personality trait questionnaires were utilized to generate the data. A moderated regression with categorical variables was established to test the hypothesis of whether a player’s role or situational strength moderated the relationship between players’ trait and their corresponding trusting behavior. Regression results showed that situational strength moderated the U-shaped relationship between openness to experience and trusting behavior, such that the U-shaped relationship was more pronounced in weak situations. The research tested the hypotheses in the trust game setting to isolate the moderating role of weak and strong situations. In future research, it is necessary to present both weak and strong situations in a real organizational setting. The research offers insight into how individuals, from lower to higher openness to experience developed the trusting behavior to explore information to enhance their knowledge of an economic decision-making situation. The U-shaped relationship implies the course of the knowledge enhancement; first, by exploring the internal belief (thus it makes lower trust) to understand the situation, and second, by putting more trust in others to reduce the need for instantaneous compensation because of an enhanced expectation that commitment would be honored in the future.

The relationship between the interactive behavior of industry-university-research subjects and the cooperative innovation performance: The mediating role of knowledge absorptive capacity.

Industry-university-research cooperation innovation, which is often characterized by resource complementarity and the sharing technology, has become one of the most preferred innovation cooperation methods for enterprises. However, various problems still occur in the process of industry-university-research cooperations, such as poor innovation performance and difficulty in sustaining cooperation. Existing studies mostly focus on the macroscopic perspectives of geographic location, cooperation scale, concentration, and diversification of industry-university-research cooperation subjects, and fail to explore the microscopic behavioral mechanisms. Therefore, this paper establishes the interactive behavior of industry-university-research subjects and defines its concepts and dimensions in an attempt to provide a mechanism for improving the cooperative innovation performance of industry-university-research from the micro-behavioral perspective. On the basis of theoretical analysis, this paper develops a model of the relationship between cooperative trust, cooperative communication, and cooperative innovation performance for interactive behavior, while exploring the mediating role of knowledge absorptive capacity. The model was validated by stepwise regression using data from 325 questionnaires. The paper found that cooperative trust and cooperative communication in the cooperative interactive behavior of industry-university-research positively contribute to the improvement of cooperative innovation performance. Knowledge absorptive capacity plays a partially mediating role between the interactive behaviors and cooperative innovation performance. More specifically, knowledge absorptive capacity partially mediates cooperative communication in cooperative innovation performance and completely mediates cooperative trust in cooperative innovation performance. The results are largely consistent with the results of the heterogeneity analysis of the sample. This paper not only explains why the cooperative innovation performance of industry-university-research is poor from the perspective of interactive behavior, but also enriches the research perspective of industry-university-research and provides theoretical support for enterprises to optimize the relationship between industry, university, and research institutes.

Social Trust Towards Risk in International Business: A Cross-Country Analysis

There is a growing body of research on social trust in the literature in business and economics. This study adopts the conceptual and empirical relationship between trust behaviour and risk-taking propensity, and further extends the frontier of research on social trust by examining whether social trust can influence country risk in international business settings. Using a panel data set consisting of developing and developed countries over the period 1995–2019, the study performs a battery of empirical tests, and finds robust evidence that developing countries with a higher level of social trust appear to display a greater degree of financial uncertainty. The findings are consistent with recent experimental studies documenting a significant positive association between trust and risk-taking behaviour. The study provides new insights into the role of social trust in country risk assessment, and offers meaningful implications for international business.

The impact of subliminal stimuli on interpersonal trust and team trust.

Although numerous studies related to trust have emerged in recent decades, few studies have explored the impact of subliminal stimuli on trust from an unconscious perspective. This study investigated (a) whether subliminal stimuli could influence interpersonal trust and team trust and (b) whether subjective trust played a mediating role between subliminal stimuli and behavioral trust. It contained two experiments. In Experiment 1, a total of 72 participants took part in a single factor design and completed five tasks. In Experiment 2, a total of 98 participants participated in a single factor design and completed five tasks. Results indicated that subliminal stimuli had a significant impact on interpersonal trust and team trust. Subjective trust played a mediating role between subliminal stimuli and behavioral trust. The results suggest that subliminal priming techniques can influence interpersonal trust and team trust. These techniques first influence subjective trust and then further influence behavioral trust.

The effect of incorrect prior information on trust behavior in adolescents

During adolescence, social cognition and the brain undergo major developments. Social interactions become more important, and adolescents must learn that not everyone can be trusted equally. Prior knowledge about the trustworthiness of an interaction partner may affect adolescents' expectations about the partner. However, the expectations based on prior knowledge can turn out to be incorrect, causing the need to respond adaptively during the interaction. In the current fMRI study, we investigated the effect of incorrect prior knowledge on adolescent trust behavior and on the neural processes of trust. Thirty-three adolescents (Mage = 17.2 years, SDage = 0.5 years) played two trust games with partners whose behavior was preprogrammed using an algorithm that modeled trustworthy behavior. Prior to the start of both games, participants received information suggesting that the partner in one game was untrustworthy (raising incorrect expectations) and the partner in the other game trustworthy (raising correct expectations). Results indicated that participants adapted their trust behavior following incorrect prior expectations. No evidence for a change in trust behavior was shown when prior expectations were correct. fMRI analyses revealed that when receiving the partner's response, activity in the dorsolateral prefrontal cortex and in the superior parietal gyrus were increased when participants had incorrect expectations about the partner compared to when participants had correct expectations. When making trust decisions, no significant differences in neural activity were found when comparing the two games. This study provides insight into how adolescent trust behavior and neural mechanisms are affected by expectations and provides an increased understanding of the factors that influence adolescent social interactions.

Adapting the 3S-model for investigating trust in arc solutions in the Danish construction industry

Automated solutions to building compliance checking has been slow in its implementation in the Danish construction industry. Mainly socio-technical barriers, such as trust in automation challenge the spread of technological advances from research and development. This paper studies the trust relationship of Architectural, Engineering, and Construction (AEC) professionals towards Automated Rule Checking (ARC) systems in Denmark. The 3S-model from the field of cognitive psychology was employed to help understanding the varying ways people assess information credibility. Three hypotheses were tested through experimentation to investigate the significance of different information features, and pertaining user characteristics on human-automation trust behaviors in the domain of ARC. Although the highly specified research area targeted a relatively small demographic within the Danish construction industry, the findings present an interesting new perspective on the common characteristics and trust behaviors of the end user. With the refinement of the framework’s application, the 3S-model can elucidate the many factors that are believed to influence technology acceptance within the industry. This research aims to contribute to the development of ARC solutions with a front-end viewpoint on trustworthiness.

Academic Integrity of Senior High School Students at St. Paul University Surigao

This study examined the academic integrity of the Senior High School Students at St. Paul University Surigao in the new normal. The main instruments used to solicit information were researcher-made questionnaires for the 26 Senior High School teachers and 413 students of St. Paul University Surigao during the school year 2020-2021. Simple random sampling was employed to determine the participants. Data gathered were analyzed using means, standard deviation, t-test, and ANoVa. The teachers perceived that the students under study have high level of academic integrity in the new normal. The students on the other hand perceived that they have very high level of integrity. It was then revealed that there’s a significant difference between the students and teachers’ perceptions on the students’ level of Academic Integrity except for trust behavior. Also, there is a significant degree of variance in the students’ perceptions of their demonstrated respect and responsibility behaviors when considering sex. Despite these differences, it was still concluded that the Senior High School students have demonstrated good academic practices and high level of integrity as they engaged in their flexible learning classes in the new normal. Also, the Paulinian Remote Flexible Learning Scheme of the University is effective in promoting core values in the new normal allowing the learners to still embody and demonstrate the six fundamental values of academic integrity. It is generally recommended that school administrators determine efficient measures to instill to both students and teachers how essential is academic integrity even challenged by the changing times.

Maladaptive personality traits as predictors of prosocial and trusting behavior in two economic games

BackgroundDimensional models of personality disorders postulate interpersonal dysfunction as the core feature of personality pathology, and describe maladaptive personality traits that characterize the specific pattern of dysfunction that is experienced. Herein, we examined whether maladaptive traits predict prosocial and trusting behavior, both of which are highly relevant behaviors for interpersonal functioning. Specifically, we examined antagonism as a predictor of prosocial behavior in a dictator game, and suspiciousness as a predictor of trust in the faith game.Materials and methodsThe study was preregistered and conducted online. The preregistration protocol is available at https://osf.io/er43j. Data and code are available at https://osf.io/2rvbg/. Participants (N = 445) completed the German version of the Personality Inventory for DSM-5 to measure antagonism and suspiciousness. Additionally, they played the dictator game (more money taken away from another person indicates less prosocial behavior) and the faith game (choosing the sure choice instead of the faith choice indicates less trust). We conducted a linear regression model to test whether antagonism is associated with prosocial behavior in the dictator game and a logistic regression model to test whether suspiciousness predicts selection of the sure choice in the faith game.ResultsAs hypothesized, higher levels of antagonism were associated with less prosocial behavior in the dictator game. The remaining hypotheses were not supported, as suspiciousness was not significantly associated with the likelihood of choosing the sure choice in the faith game. Exploratory analyses on participants’ estimates of the sure choice amount suggest successful experimental manipulation in the faith game.ConclusionsThe results on antagonism and prosocial behavior are consistent with those of previous studies that used categorial classification systems of personality disorders or examined non-pathological personality traits. Potential explanations for the non-significant effects of suspiciousness are discussed, including the small size and range of the sure choice payoff and that the anonymity of the game may have precluded suspicious traits from expressing. Future research with higher stakes and known interaction partners is needed to further probe the effects of suspiciousness.

Trustworthiness perception is mandatory: Task instructions do not modulate fast periodic visual stimulation trustworthiness responses

Although it is often assumed that humans spontaneously respond to the trustworthiness of others' faces, it is still unclear whether responses to facial trust are mandatory or can be modulated by instructions. Considerable scientific interest lies in understanding whether trust processing is mandatory, given the societal consequences of biased trusting behavior. We tested whether neural responses indexing trustworthiness discrimination depended on whether the task involved focusing on facial trustworthiness or not, using a fast periodic visual stimulation electroencephalography oddball paradigm with a neural marker of trustworthiness discrimination at 1 Hz. Participants judged faces on size without any reference to trust, explicitly formed impressions of facial trust, or were given a financial lending context that primed trust, without explicit trust judgement instructions. Significant trustworthiness discrimination responses at 1 Hz were found in all three conditions, demonstrating the robust nature of trustworthiness discrimination at the neural level. Moreover, no effect of task instruction was observed, with Bayesian analyses providing moderate to decisive evidence that task instruction did not affect trustworthiness discrimination. Our finding that visual trustworthiness discrimination is mandatory points to the remarkable spontaneity of trustworthiness processing, providing clues regarding why these often unreliable impressions are ubiquitous.