AbstractThis paper investigates the novel forms of intergenerational communication in transnational families introduced by the widespread use of video‐calls on smartphones. Centring on the kin‐keeping role of the mother, the study analyses 30 semi‐structured interviews with migrant Turkish mothers living in 10 different countries around the world, as the facilitators of video‐calls and intergenerational mediators. It is argued that smartphone mediated video‐calls add new dimensions to the communication that expand the possibilities of self‐expression and bonding for the migrant child with their grandparents in the form of visual performance, spatial sharing and spatio‐temporal longing, while offering new ways of carrying out traditional grandparenting roles in a digitalized setting. Such intergenerational communication is mediated by migrant mothers as manifested through the practice of simultaneous multigenerational communication engaging all three generations on different forms of exchange enabled by the device itself. Although the new generation born into the digital age struggle with the paradox of separation vis‐à‐vis virtual togetherness, everyday video‐calls on smartphones not only help keep the image of ‘family’ alive for the migrant child, they also generate a circumambient virtual setting that permits the transfer of family culture, knowledge and values wherein the younger generation can learn from the parent–grandparent relationship model.