Transaction Channel Research Articles

Comparing Admission Control Architectures for Real-Time Ethernet

Industry 4.0 and Autonomous Driving are emerging resource-intensive distributed application domains that deal with open and evolving environments. These systems are subject to stringent resource, timing, and other non-functional constraints, as well as frequent reconfiguration. Thus, real-time behavior must not preclude operational flexibility. This combination is motivating ongoing efforts within the Time Sensitive Networking (TSN) standardization committee to define admission control mechanisms for Ethernet. Existing mechanisms in TSN, like those of AVB, its predecessor, follow a distributed architecture that favors scalability. Conversely, the new mechanisms envisaged for TSN (IEEE 802.1Qcc) follow a (partially) centralized architecture, favoring short reconfiguration latency. This paper shows the first quantitative comparison between distributed and centralized admission control architectures concerning reconfiguration latency. Here, we compare AVB against a dynamic real-time reconfigurable Ethernet technology with centralized management, namely HaRTES. Our experiments show a significantly lower latency using the centralized architecture. We also observe the dependence of the distributed architecture in the end nodes' performance and the benefit of having a protected channel for the admission control transactions.

The Adoption of NFC-based Mobile Payment Services: An Empirical Analysis of Apple Pay in China

With the growing trend of mobile services prevailing in every sphere of our daily life, near field communication (NFC) is at the forefront of transforming the existing payment experience through providing a unified, secure transaction channel which can serve as an alternative to smart cards. Taking the opportunity offered by the recent launch of Apple Pay in China, this research aims to investigate the determinants of the behavioural intention to adopt NFC-enabled mobile payment services. The proposed model extends the technology acceptance model (TAM) with consumer trust, service quality dimensions and prior experience of users. The model is tested using survey collected from 166 iPhone users in China. Perceived usefulness and trust are identified as significant drivers of behavioural intention to use Apple Pay. Among all the service quality dimensions, reliability is identified the most important factor affecting behavioural intention through perceived usefulness, which reflects consumers' emphasis for stable, error-free transaction experience. Structural assurances, calculative-based trust and confidentiality are also shown to have indirect positive influence on behavioural intention through paths on trust. Finally, the mediation effects of perceived usefulness and perceived ease of use are analysed.

Impact of Electronic Word of Mouth (e-WOM) on Brand Image and Online Purchase Intention: The Perspective of Bangladesh

The purpose of this paper is to measure the impact of electronic word of mouth (e-WOM) on brand image and online purchase intention of shopping products among Bangladeshi consumers. Bangladesh is experiencing rapid growth in terms of e-business and e-commerce. Consequently, the practice of online shopping is gaining popularity in Bangladesh; investigation regarding the impact of e-WOM and brand image on online purchase intention has remained mostly unexplored in Bangladeshi context. Therefore, it will be an interesting finding to see how e-WOM affects the brand image and online purchase intention of shopping products in Bangladesh. Necessary data is collected through a structured online questionnaire from 233 Bangladeshi university students who are familiar with e-WOM and online purchase phenomenon. Non-probability convenience sampling technique is used for sample selection. Overall data were analysed with the help of IBM SPSS Statistics 22 and AMOS version.23 Structural equation modeling (SEM). Results from data analysis show that e-WOM affects both brand image and purchase intention positively. This present study on Bangladeshi consumers’ online buying intention could provide a better understanding of customer adoption of the Internet as a shopping and transaction channel. Findings of this research can help marketers to improve online shopping practice in Bangladesh. As the growth of e-commerce in Bangladesh, there is a crucial need to be aware of what makes Bangladeshi consumers shop online. Furthermore, the research could hypothetically subsidize to the literature of e-WOM on the online purchase intention in Bangladesh.

Point of Sale (POS) Network with Embedded Fingerprint Biometric Authentication

The steady growth in electronic transactions has promoted the Automated Teller Machine (ATM) thereby making it the main transaction channel for carrying out financial transactions. Conventional method of identification based on possession of ID cards or exclusive knowledge like a social security number or a password are not all together reliable. However, this has also increased the amount of fraudulent activities carried out on Automated Teller Machines (ATMs) thereby calling for efficient security mechanisms and increasing the demand for fast and accurate user identification and authentication in ATMs. In this paper, an embedded fingerprint biometric authentication scheme for Point of Sale (POS) network as additional security option to the ATM card is proposed. A fingerprint biometric technique was fused with personal identification numbers (PIN's) for authentication to upgrade the security level. The proposed idea will solve the problems that may face the customers such as theft, counterfeiting, oblivion or loss the card. Therefore, the customer will be identified once putting his finger on the reader (based on finger scanning) and the system recognizes the customer without requiring keys or cards of support. We have distributed a questioner to 586 responders, the obtained results show the importance of fingerprint biometric authentication for POS network as additional security option to the ATM card.

E-Tailing Consumer Adoption in The Indonesian Fashion Industry: The Role of Technology Acceptance Model

The retail web system, also known as e-tailing, has utilized by many national and multinational fashion companies in Indonesia. However, many consumers are hesitated to adopt this new kind of transaction channel. This study aims to test consumers’ adoption of e-tailing in the Indonesian fashion industry using technology acceptance model (TAM), i.e. perceived ease of use (PEU), perceived usefulness (PU), and attitude towards using (ATU). A quantitative approach was used in this study. The web user of 169 respondents was asked to fill in a questionnaire. The collected data was then analysed using structural equation modelling (SEM). The result finds e-tailing adoption is strongly impacted by perceived ease of use, perceived usefulness, and attitude towards using. This study suggests sales manager hear consumers' needs and behaviour when they go shopping online.

Relationship between Online Shopping and Store Shopping in the Shopping Process: Empirical Study for Search Goods and Experience Goods in Nanjing, China

As online shopping proliferates, many studies have investigated its impact on travel. Most studies, however, treat online shopping as a transaction channel and overlook its interaction with physical shopping at various stages of the shopping process. Using adult internet users in Nanjing, China, this study explores the interactions between online shopping and traditional shopping for search goods (books) and experience goods (clothing) during the shopping process. The results show that experience goods have a stronger stickiness combination between pre-purchase channels and transaction channels than search goods. As a pre-purchase channel for experience goods, stores are more likely to promote cross-channel than internet shopping; the relationship is the opposite for search goods.

Efektivitas Bisnis Berbasis Teknologi Internet Dalam Membangun Kinerja Kewirausahaan

Entrepreneurial success will have an impact on economic growth. Entrepreneurship that integrates internet technology in its business activities will be able to improve business performance in the current digital economy era. This study aims to empirically examine the effect of internet technology-based business implementation on business performance. Internet technology-based business applications are measured by 5 indicators (online communication channels, online promotion channels, online supplier distribution channels, online sales channels, and online transaction channels). While business performance is measured by 5 indicators (profit growth, sales growth, capital growth, efficiency, and customer growth). The sample in this study was 100 UMKM in Tarakan city using the sample area probability sample method based on the sub-district area. Data analysis technique uses PLS-SEM method with WarpPls 6.0 application. The results showed that internet technology-based business implementation was able to encourage business performance improvement. The entrepreneur must be able to integrate its business operations with Internet-based technologies to create opportunities and facilitate building performance.Keywords: Entrepreneurship, Internet Technology, Online Business.

Study on the Effective Supply Mechanism of Rural Tourism Products

We can grasp the path of effective supply of rural tourism commodities from the mechanism to increase the supply capacity of supply subject of rural tourism commodity. From the aspects of operation mode, transaction channels, etc., a comprehensive study will be conducted to improve the supply of rural tourism commodities, make up the shortcomings of tourism products industry for rural tourism, and cultivate new and sustainable growth points for rural tourism.

The Impacts that Margin Trading has on the Liquidity of Underlying Stocks: An Empirical Research

Under the background of increasing margin trading scale in Chinese stock market, a research that its influence on the liquidity of underlying stocks is made in this thesis. Through theoretical analysis, we assume that there exists different expectations inertia model. The influencing process of margin trading on the liquidity of underlying stocks is also deduced to be subdivided as transaction channel, volatility channel and participation channel. By using panel data regression model, the empirical analysis is made to test the actual effect of margin trading system on the liquidity of underlying stocks in Chinese A share market. Empirical results show the transaction channel and volatility channel hypothesis are fully verified in the empirical study of financing transaction system on the liquidity of underlying stocks, while participation channel hypothesis is partly verified. The further analysis based on the view of institution designing and participant structure of the market is also made and the corresponding recommendations are also suggested in this paper.

Business travellers’ use of mobile travel applications: a generational analysis

Generational differences in the workplace, particularly in the area of technology usage, have become an area of increasing interest, both for academia and industry. Mobile travel applications have found a distinct role in business travel and support the business traveller at any stage of the travel cycle. The dynamic nature of the business environment, business travel and mobile technology requires research to ascertain the nature of the use of mobile travel applications by business travellers, how this usage differs between generations, and how these applications should be developed in future to meet the needs of the changing workforce. An internet based survey was completed by 232 business travellers with the results showing that mobile travel applications are currently more frequently being used by older generations than younger generations, but that younger generations are more likely to use certain applications in the future than older generations. This study answers the call by previous researchers for future research to focus on emergent transaction channels and communication platforms (such as mobile computing) that could affect different generations by providing a generational analysis of business travellers’ use of mobile travel applications. It should also assist managers in better understanding their travellers, especially in terms of their technology usage, enabling them to manage the company’s travel programme more effectively.

Research and Discuss on Market model based on Blockchain

Electric power industry is the foundation of national economy and plays a key role in the development of human society. Traditional power industry is monopolized by industry and lacked of market efficiency. In recent years, it is seeking breakthroughs in the market-oriented reform. Although China’s electricity market reform has achieved some achievement, it is still lacked of market players, regional transactions, excessive data management, concentration and other defects. This paper puts forward higher requirements for the system design of power market transactions. The electrical power market is facing with the security and performance challenges, it is to improve the electrical power market transaction mode and to enhance transaction security, blockchain is a new decentralized framework and with a distributed computing paradigm, which integrates and innovates a variety of computer technologies, then it constructed a perfect competitive electricity market system. Using of different levels of multi auction trading model to integrate the province’s trading and inter provincial trading parts in one system. In the part of inter-province trading, it adopted the contract trading and bidding coexist pattern, the trade is carried out in each province Surplus-deficit electricity which based on the meet of the province’s demand basis. By using blockchain, it can conducted the intelligent contract and record the whole transaction information discretely, and provided the inquiry transaction channel to the users, so it can achieve the resource scheduling fairness and transaction information in security.

Reviving Order Online: The Effect of Purchase Feature in Social Media Mobile Apps

As a new transaction channel, purchase feature in social media mobile apps enables consumers to pay merchant accounts directly. The convenience of mobile payment, the richness of product information and promotions may trigger more demand. The aim of this study is to quantify the effect of such purchase feature on businesses’ sales revenue. Using transaction data from a large hotel chain company, we rely on variations in the timing of users enabling purchase feature in the mobile app to identify the effect of adopting the mobile channel on hotel room reservation. To mitigate endogeneity caused by non-random selection of being adopters and non-adopters, we apply difference-in-differences approach with propensity score matched individuals. Further, we utilize count data model and various instrumental variables estimations to strengthen the validity of our empirical analyses. Our results provide evidence that adoption of purchase feature in mobile social media apps would significantly increase sales of the business. More importantly, a majority of the increase is attributed to more transactions from the new social media mobile channel with purchase feature, while the remaining fraction of increase is caused by channel switching.

Antecedents to loyalty point redemption: Implications for customer equity management

This study examines the determinants of member customers' decision to redeem versus accumulate loyalty program (LP) points by focusing on the effects of the different transaction channels (online versus offline) and the demographic information of member customers. This study finds that transactions that occur through online channels and those made by younger customers demonstrate a greater tendency of redeeming LP points as opposed to accumulating them. This study also finds that online channels show a moderating role by mitigating the demographic effects on member customers' point redemption behavior. These findings allow LP providers to predict future LP point balances by analyzing their main transaction channels and the demographic profiles of member customers.

Contesting Transnational Mobility among New Zealand’s Chinese Migrants from an Economic Perspective新西兰中国跨国移民的跨界经济活动及成因

New Chinese migrants from the People’s Republic of China to New Zealand are renowned for their transnational mobility. Based on an online survey among this group of migrants, this paper aims to explore how economic factors in Chinese transnational migration play out in a way different from that posited by some conventional conceptions in migration studies. For example, compared with the conventional remittance flow that usually takes place from migrant-receiving countries to migrant-sending countries, this research finds a reverse remittance transaction channel among prc migrants. This reverse remittance flow is a manifestation of China’s economic revitalization, which benefited New Zealand, especially in the recent economic crisis. It was also found that economic reasons were not decisive in an immigrant’s decision to settle in New Zealand. However, economic reasons contributed significantly to their on-going movements after arriving in New Zealand. prc immigrants’ deciding to migrate or re-migrate reflects a layering of priorities that measure the short-term goal of maintaining economic livelihood against the longer-term goal of ensuring one’s family’s overall well-being.

E-Commerce Trend in Developing Countries: A Case Study of Tanzania

As the World Wide Web (www) has grown so is the number of eCommerce merchants has also grown. As there are some very well-known and high profile eCommerce success stories so are many, many failures. The Internet has become an important channel for business success, and as such it is becoming the channel for communications and transactions. This has led to growth in eCommerce; and as this has grown so has the concerns about security. Often said security and trust are main reasons for consumers not purchasing from internet. Unlike traditional commerce absence of physical clues and physical interaction in the online environment make it more difficulties to establish trust with the consumers. Hence it more important for online venders to learn how to manage customer‟s trust in eCommerce. Although creating a customer‟s trust on online is a challenge for most eCommerce companies. This paper presents the results of the initial work of the study on A Novel framework for Assuring Secure eCommerce Transactions in developing countries with Tanzania as a case study.

Brand Name, Sales Promotion and Consumers’ Online Purchase Intention for Cell-phone Brands

Although “Internet” has become a wide channel for commercial transactions, yet most people have different concerns in trading through this media, especially within developing countries. This research seeks to examine the final impact of brand name and sales promotion, as two powerful marketing strategies, on consumers’ online purchase intention, considering perceived quality, perceived value and store image as possible mediating variables affecting the decision making of consumers. For this purpose, two cell-phone brands (a well-known vs. to a less-known brand) were studied among 248 professors, employees and students from University of Tabriz, in IRAN. The required data was gathered by questionnaire and analyzed using SPSS and AMOS GRAPHICS soft-wares. The results indicate that online cell-phone stores in IRAN should respectively consider the importance of (1) strengthening their online store’s image, (2) managing advertisements and increasing public awareness toward their brand, (3) upgrading service quality and (4) providing effective promotions to attract consumers over time.

Information technology and consumer behavior in travel and tourism: Insights from travel planning using the internet

Sustaining business success hinges upon a firm׳s ability to understand and capitalize on consumer behavior trends. Synthesizing information from a variety of sources, this paper discusses the nature of use of the Internet by American travelers. In general, the adoption of the Internet has reached a level of saturation and some traditional channels such as online travel agencies (OTAs) continue to dominate travel planning. While traditional means of Internet use for travel planning appears to be widespread across all customer segments, higher-order Internet uses (i.e., social media) are now prevalent among some segments, particularly among travelers of Generation Y. Also, there seems to be an important bifurcation in the traveler population in that the traditional online consumers remain unchanged with their pattern of use of online tools while sizable groups are adopting emergent information sources and transaction channels. This article details the particulars of these trends and offers managerial implications and future research directions.

From Reluctance to Resistance

The internet banking services is an innovative financial transaction channel that has assumed a new urgency and relevance in today's world of business. The developed countries have embraced these services with little difficulty while the developing countries are beginning to see the benefits. The objective of this research hinged on the exploration of the supply and demand of internet banking services in the United Kingdom with special emphasis on three cities: London, Birmingham and Manchester. The study primarily probed into the extent to which the internet banking services has been adopted in the three major cities of the UK – London, Birmingham and Manchester. Secondly, it looked at the factors that are driving this adoption and thirdly, the reasons for non-usage by some segments of the selected regions. The consumer resistance theory by Ram and Sheth (1989) was therefore used as a framework of the study. As the focus is to ascertain the reasons for non-usage, and based on this framework, the following divisions were arrived at based on the non-users: 1) those that intends to use the services and 2) those that have no intention to use the services. The study data shows that there are significant differences based on the reluctant/resistance paradigm. The reluctant group falls into those that want to use but have not wholly made up their minds to do so while the resistance groups are those that have no intention of using the internet banking system at all. The study in a nutshell, provides financial managers and the academic community with a tool to engage these non-users through product designs and promotions.

Factors influencing consumers' online shopping in China

PurposeThe purpose of this paper is to develop an understanding of the factors influencing Chinese consumers to shop online by exploring the effects of user demographic characteristics and media characteristics on shopping intention.Design/methodology/approachA nationwide online survey of 503 Chinese consumers was carried out to test the proposed conceptual model of online shopping intention using hierarchical regression. The results support most of the proposed hypotheses.FindingsChinese consumers' age, income, education and marital status, and their perceived usefulness are significant predictors of online shopping intention.Research limitations/implicationsFuture research should use actual online purchases as the dependent variable and explore the effects of product characteristics, merchants and intermediate characteristics, as well as environmental influences in online shopping behavior.Practical implicationsConsideration of individual differences in explaining Chinese consumers' online buying intention could provide a better understanding of users' adoption of the internet as a shopping and transaction channel, as well as enhance an e‐tailer's market targeting and segmentation effectiveness. E‐marketers should incorporate features that can enhance online shopping efficiency.Originality/valueGiven the tremendous growth of B2C e‐commerce in China, there is a critical need for understanding what drives Chinese consumers to shop online. As one of the few large‐scale empirical studies on Chinese consumers' online shopping behavior, these results will enable e‐marketers to better design their e‐marketing strategies that cater to Chinese consumers' changing needs and lifestyles and improve their online shopping experiences and satisfaction.

Returns Policies Between Channel Partners for Durable Products

Many durable products with relatively short selling seasons have been using returns policies between manufacturers and retailers as the contractual protocol for some time. Recently, these sectors have witnessed the growing popularity of peer-to-peer Web-based used goods markets as important transaction channels between buyers and sellers. Given that these two issues are critically linked from both supply and demand perspectives, in this paper we study the role that consumer valuation of used products plays in shaping a manufacturer's incentive to offer a returns policy option to a retailer when used goods might be devalued compared to new ones as a result of physical deterioration (or obsolescence). We do so through a two-period dyadic channel framework where the retailer faces uncertain demand for a durable product from a renewable set of customers who are impatient but forward looking. The manufacturer, on the other hand, needs to decide whether or not to offer a returns contract to the retailer. We first characterize the necessary and sufficient condition under which a returns contract is the equilibrium strategy as well as the corresponding channel decisions. Further analysis of this condition reveals that a higher consumer valuation of used products increases the likelihood of a returns contract being the equilibrium strategy. This result seems to be robust except when the potential demands for the two periods are quite deterministic and uncorrelated. However, it contradicts the burgeoning managerial trend to replace returns contracts with price-only ones in sectors where used goods are valued relatively highly by the consumers. We also discuss how used goods markets affect the equilibrium channel decisions as well as how demand uncertainty and logistics costs associated with returns influence the equilibrium contracting strategy.