Industrial Training Research Articles

EXPRESS: The Pedagogy of Hospitableness: A transformative approach for hospitality workforce development

The ability to deliver hospitable service is essential for hospitality professionals in tailoring authentic and emotionally resonant guest experiences. However, limited attention has been given to how such a Hospitable Service Mindset (HSM) can be developed in the current and future hospitality workforce. Grounded in Transformative Learning Theory (TLT) and through qualitative interviews with hospitality trainers and educators, this study proposes the "pedagogy of hospitableness," a framework encompassing conditions and practices that trigger, support, amplify, and accelerate the development of an HSM across formal and informal learning settings. The findings contribute to the expansion and advancement of TLT through the integration of social and emotional dimensions and the emphasis on connectedness as a crucial element in transformative learning. The study also demonstrates the applicability of TLT in hospitality workforce development settings, providing insights for industry trainers and educators on effectively nurturing hospitableness.

Synergy Analysis of Pedagogical Competence and Managerial Competence in Fish Preservation Industry Management Training in Maluku Province

This study aims to obtain and analyze data regarding: 1) The effect of pedagogical competence on learning outcomes of fish preservation industry management training in Maluku Province. 2) The effect of managerial competence on learning outcomes of fish preservation industry management training in Maluku Province. 3) The effect of a synergy of pedagogical competence and managerial competence in the process of industrial management training for fish preservation in Maluku Province. With a population of 40 people and a sample of 15 employees. The instrument used to collect data in this study is a questionnaire. This study uses multiple regression analysis. The data were then subjected to descriptive analysis, classical assumption testing, and hypothesis testing. The results showed that: 1) There is an influence of pedagogical competence on learning outcomes of fish preservation industry management training in Maluku Province, meaning H1 is accepted. 2) There is an influence of managerial competence on learning outcomes of fish preservation industry management training in Maluku Province, meaning H2 is accepted. 3) There is an influence of the synergy of pedagogical competence and managerial competence in the process of fish preservation industry management training in Maluku Province, meaning H3 is accepted. Keywords: pedagogical competence, managerial competence, training. Keywords: pedagogical competence, managerial competence, training

Generation Z’s meaning of hospitality from a gender perspective

ABSTRACT The concept of hospitality encompasses a range of interactions between hosts and guests, grounded in sociocultural norms and practices. To look into hospitality from a different sociocultural viewpoint, this paper explores how Generation Z understand and interpret “hospitality” through the lens of gender. Using semi-structured interviews, it reveals that females link hospitality to customer service and host-guest relationships, while males emphasiseemphasize commercial elements, such as food and payment. These insights underscore the complex interplay between gender disparities and hospitality perceptions. The research highlights the importance of implementing industry policies and training that address gender disparities and encourage inclusivity. For broader relevance, future research should encompass diverse demographics and assess the influence of temporal and regional factors on these perceptions.

Employment Status Analysis of Students in Vocational Colleges under the Background of Industry 5.0

This study analyzes students' employment status in vocational colleges based on Industry 5.0 context. We identify key factors affecting employment rates, and proposes strategies to address the students’ employment potential. The study integrates theory and practice in teaching, optimizing content and methods to meet industry needs, and enhancing students’ employability. The study recommends educational and teaching reforms, including the "dual-teacher" model, entrepreneurship education, industry training, and certification, to improve students' adaptability and competitiveness in the job market. This offers practical guidance for educational institutions and enterprises to enhance the quality of vocational education and meet the talent requirements of modern manufacturing industries.

Schools and industries producing educational-labor paths in secondary TVET in Chile: Who sets the skills agenda?

This research studies the relations and articulations between two schools from the Antofagasta Region, located in the mining north of Chile, and three of mining companies in the country, which have part of their main operations in the surrounding territories of these schools. This study interrogates the forms of articulation between these schools and the companies, analyzing the main actions, agendas and institutional purposes that both the schools and the companies seek regarding each institutional needs and perspectives. We critically examine these articulations and relationships because, as a result of Chilean public policy in the area of TVET, which is intended to be an industry demand-oriented training policy, the mining industry is actively influencing the school training processes and curriculum, which does not necessarily result in the acquisition of relevant and significant skills for students. This study was designed from a qualitative approach, through the application of two-rounds of situated in-depth interviews to schools’ managers and professionals from mining companies from the north region of Chile. The findings illustrate the ways in which different efforts, contributions and formative actions provided by the companies are reshaping the educational processes inside the schools, establishing educational agendas that expect to provide more efficient alignments between the schools and the companies’ labor needs. Specifically, the paper argues that mining industry companies promote a reduced technical skills approach. This does not include long-term educational planning within the schools, and alternative technical, relational and transformational approaches to skills are absent. The former conventional notions of vocational education and training are being challenged by theoretical and empirical literature. A critical discussion on the skills agenda setting in VET systems is also presented. This study offers an original analytical review and an in-depth study on the dynamics and discourses that articulate and motivate the collaboration between VET schools and mining companies in the Chilean North.

Pengembangan Multimedia Interaktif Sebagai Alat Diseminasi Program Balai Diklat Industri Padang

This research was motivated by the need for the Padang Industrial Training Center (BDI Padang) to increase the ease of disseminating information regarding the 3 in 1 training program. BDI Padang, as part of the Indonesian Ministry of Industry, has an important task in organizing competency-based training. This interactive multimedia development aims to provide a dynamic and interactive platform so that information can be conveyed in an interesting and easy to understand manner by stakeholders. This research uses the research and development (R&D) method with the 4D development model (Define, Design, Develop, & Disseminate). At the testing stage, the validity of the multimedia product is tested by two media validators and one material validator. Media validation resulted in an average score of 3.84 from validator I and 4.00 from validator II, while material validation obtained a score of 3.92, both of which fall into the "Very Valid" category. The practicality test was carried out on 50 BDI Padang stakeholders with an average score of 3.69 which indicates the "Very Practical" category. It can be concluded that the interactive multimedia developed is declared valid and practical, so it is suitable for use as a dissemination tool for the BDI Padang program to improve the delivery of program information to stakeholders.

The Role of Communication and Work Environment on Employee Performance (Case Study: Boeing/Ethiopian Airlines 2019)

As social creatures, humans need good communication when interacting with others. As is the case in the work environment, the existence of good communication between employees enables them to carry out their duties following their respective procedures to achieve the goals set by the agency or work organization. This research uses the literature study method. A literature study is a collection of previous research results in the form of books, articles, scientific journals, research reports, and other sources relevant to the topic of discussion which are then compared theoretically. The Ethiopian Airlines Flight 302 incident highlighted several issues related to Boeing employee communication, work environment, and employee performance. Based on the case study discussed, this incident shows that to improve aviation safety, more attention needs to be paid to communication, work environment, and employee training in the aviation industry to prevent similar incidents from happening in the future.

More is not always merrier: does leader-team perceptual distance on context influence leadership training transfer?

ABSTRACT Although the organizational context has been identified as an important factor contributing to the success or failure of leadership training initiatives, exploration of the interaction between differing contextual perceptions in relation to the transfer of leadership training is lacking. Building on Oc’s framework on context and leadership, we examine how the degree of perceptual alignment of leader and teams on two contextual factors, formalization and employee orientation, were related to followers’ ratings of transformational leadership after a leadership training in the forest industry (n = 37 leaders). Polynomial regression with response surface analysis revealed that agreement between leaders and their teams on formalization and employee orientation predicted improvements in transformational leadership but only up to a certain point. At high levels of formalization agreement negatively impacted leaders’ development of transformational leadership, and at high levels of employee orientation the positive impact of agreement flattened out. Leaders who rated formalization and employee orientation higher than their teams increased their transformational leadership to a lesser extent as rated by their followers. Our findings extend the framework developed by Oc and offer a new perspective on the complex interplay between leader, follower, and contextual factors that all matter for successful leadership training transfer.

Development of a virtual teaching module for advanced semiconductor fabrication and its learning effectiveness analysis

AbstractSemiconductor fabrication is the process of manufacturing semiconductor devices, typically integrated circuits (ICs) such as microprocessors and memory. This involves transferring circuit diagrams onto a silicon wafer using photomasks and photoresists. After a series of fabrication processes, ICs are created on the wafer surface and then diced into individual chips, which are packaged and tested with quality control procedures to become the final products. Virtual reality (VR) simulates imaginary experiences or environments difficult to achieve in the real world through human senses and immersive equipment, allowing users to interact in a virtual 3D space in real time, making it well suited for applications in science education and industrial training. This study transforms the essential knowledge of advanced semiconductor manufacturing processes into an easily understandable virtual teaching module, thereby creating educational resources for high school and college students. The objective is to enhance their scientific and technological literacy, yielding substantial benefits for the general public. This study utilized VR technology to simplify and clarify the knowledge about the semiconductor manufacturing process, making it more engaging for learners. The virtual teaching module's learning content includes an overview of wafer preparation, semiconductor fabrication, chip packaging, and IC testing. Users can interact with the virtual teaching module and conduct virtual experiments to enhance their understanding by trial and error. Experimental results show that it can improve students' learning achievement and learning motivation. Therefore, the virtual teaching module is suitable for high‐school students and the general public to understand semiconductor technology and its applications. The effectiveness of the virtual teaching module is heavily dependent on the availability and quality of VR hardware and software. Limited access to advanced VR equipment or technical issues could have affected the learning experience, thereby influencing the learning outcomes.

Career transition and mentorship nexus: unmasking the mediating role of career adaptability

PurposeTo avoid indecisiveness and a lack of direction in making a successful career transition, it may be necessary to modify the career transition process through career mentorship (CM). The study aims to investigate career adaptability as pathways through which CM is related to trainees’ career transition.Design/methodology/approachA three times cross-sectional data were collected from 480 national industrial skills development program (NISDP) trainees among five industrial training fund (ITF) trainees in Southeastern Nigeria.FindingsThe analysis revealed that CM positively associated with the trainees’ career transition behaviors. CM is also positively associated with the trainees’ career adaptability. Also, career adaptability is positively associated with trainees’ career transition behaviors. Likewise, career adaptability mediated the link between CM and career transition behaviors.Originality/valueConducting the study in a previously neglected context extended our understanding of the indirect relationship between CM and trainees’ career transition behavior.

Virtual reality hindrances in industrial training program: a Grey-DEMATEL analysis

PurposeThis study aims to analyze the relationship between users’ perceived barriers to using virtual and augmented reality technology from stakeholders, identifying perspectives and gaps regarding technology acceptance.Design/methodology/approachThe Decision-Making Trial and Evaluation Laboratory method is useful for quantitatively evaluating the causal relationship between factors. Combining this method with the grey approach ensures greater accuracy even with limited information. A Scoping Review was conducted to identify the barriers, and data were extracted from a questionnaire administered to experts in the field.FindingsSeven diverse barriers were identified by users, and cause-and-effect relationships were estimated. The results indicate three primary causal barriers and three highly dependent barriers. One of the identified barriers is not relevant in this model.Originality/valueVirtual and augmented reality technologies have been gaining popularity since 2018, allowing users to interact with a virtual environment. These technologies are primarily used in training and education areas. However, due to the innovative nature of the topic, there are a small number of studies on technology acceptance, especially in the Brazilian context. Therefore, this paper contributes to the literature and assists in applying technologies in industries.

In-Service Training Framework for Industrial Relations and Training Officer at Malaysian Vocational College

A collaborative relationship between vocational colleges and the industry sector is essential to provide highly skilled graduates that align with the industry's current demands. The critical need for the implementation of industrial collaboration in vocational colleges has given rise to polemics about the ability and expertise of industrial relations and training officers (KUPLI) in managing the implementation of effective industrial collaborative relations. This study was conducted to explore issues in the implementation of industrial collaborative relationships as well as to explore the need for the implementation of effective industrialcollaborative relationships based on KUPLI's perspective. This study is conducted using a qualitative approach, while the design of this study is in the form of a multiple-embedded case study. The implementation of this study is essential in helping everyparty interested in implementing industrial collaborative relations in improving the role of KUPLI to succeed in effective industrial collaborative relations. The findings of the study found that there are six critical issues and requirements for the implementation of effective industrial collaborative relations in Malaysian vocational colleges, among which are the issue of unclear collaborative direction, training management issues, the need for effective interaction and the need for a comprehensive support system.

The perception of complex engineering problems among engineering teachers and students: A case study

The complex engineering problems (CEPs) are characterized by challenges such as: a) involving extensive or inconsistent, incompatible data from engineering and other offshoots, b) unable to be solved in the absence of in-depth engineering knowledge. The engineering teachers are not found successful in the design of a CEP because it does not touch the real issues from industry and / or environment. Therefore, the expertise of applicable skill cannot be evaluated and the reason behind this failure is the lack of or poor intellectual perception of the attributes of CEPs among the teachers. In order to help teachers, the relation between attributes, knowledge profiles and CEPs is elucidated in this work by giving examples. The main objective of this article is to establish an understanding of the student’s level of perceiving a complex engineering problem with respect to the learning domain. The Survey was conducted among 70 participants and the quantitative approach employed, utilizing a questionnaire survey and interviewing teachers to gather data from respondents selected through random probability sampling. It is concluded that Industrial training (like apprenticeships), laboratory practices and final year design project are good tools for the complex engineering activities/ exercises. The results obtained in the case study were found promising, therefore, it is recommended to extend this study by using various engineeringinstitutions to ascertain a framework on CEP solving. skills.

Employment Skills in Tertiary Work-Based Learning: A Multiple-Stakeholder Investigation into China’s “3 + 1” Programs

Rapid economic development and globalization have reshaped the labor market, demanding a highly skilled and adaptable workforce. Tertiary education institutions worldwide have increasingly incorporated work-based learning into their curricula to close the gap between academic knowledge and practical skills. In China, the “3 + 1” programs, combining three years of academic study with one year of practical training, have emerged as a prominent work-based learning model. Despite the strategic importance of these programs, critical gap in consensus remains regarding the specific employment skills that should be imparted, leading to unemployment or underemployment of graduates and employer dissatisfaction. This qualitative study explores the employment skills expected from students in China’s “3 + 1” programs and identifies factors contributing to effective program organization. Through insights gathered from in-depth interviews with multiple stakeholders, including 28 students, educators, and employers, the study highlights the importance of industry-academia collaboration, curriculum relevance and flexibility, professional development for educators, enhanced work placement quality, and effective feedback mechanisms. The findings suggest that these strategies can promote effective work-based learning, equipping graduates with the essential skills emphasized by multiple stakeholders in the study, such as technical proficiency, problem solving, effective communication, teamwork and cooperation, adaptability and agility, digital literacy and technological skills, innovation and creativity, and initiative and proactivity. The study offers implications for both educational institutions and policymakers aiming to improve graduate employability, particularly by enhancing the quality of the “3 + 1” programs through the effective integration of academic studies and industrial training.

The Impact of Environmental Knowledge on Food Waste Reduction and Sustainability Practices among Hospitality Students in Malaysia

Environmental sustainability and food waste reduction are among the critical challenges facing the hospitality industry worldwide. This study was conducted to identify the impact of environmental knowledge on food waste reduction and sustainability practices among hospitality students in Malaysia. A quantitative approach was used, and we surveyed 94 hospitality students from various programs at UiTM Penang. The online questionnaire was conducted and analyzed using Pearson correlation and multiple regression analysis. There is a significant positive correlation between environmental knowledge, food waste behaviors and sustainability-related behaviors. The strongest relationship was found between food waste behaviors and sustainability-related behaviors, suggesting that environmental knowledge and food waste practices are closely related to broader sustainability behaviors in hospitality education. The study contributes to the understanding of how environmental education can shape the future of hospitality professional practice, offering valuable insights for the development of industry curricula and training programs aimed at promoting sustainable practices in the hospitality sector.

To Analyse Role Played By Hotels In Enhancing Skill And Knowledge Among Undergraduate Female Students During Industrial Training Exposure From Haryana And Chandigarh Tricity Hotels

To Analyse Role Played By Hotels In Enhancing Skill And Knowledge Among Undergraduate Female Students During Industrial Training Exposure From Haryana And Chandigarh Tricity Hotels

Further Training in Industry 4.0 with AI Tutoring Systems - State of technology

Further Training in Industry 4.0 with AI Tutoring Systems - State of technology

Abstract B174: A unique partnership between the Office of Military Affiliated Communities and the UChicago Cancer Center leads to career pathways in clinical research

Abstract Background: The Clinical Trials Support Office (CTSO) priority is to recruit diverse individuals who are highly motivated and aligned with our cancer center mission and vision. Due to the competitive market, rates of internal staff turnover, and growing demand for clinical research professionals, the CTSO needed to find new ways to recruit talent but also look for ways to enhance workforce diversity. Goals: Increase exposure and skill building for clinical research jobs by identifying new populations with translatable skills. Create training and education pipelines (leveraging Community Outreach and Engagement (COE), Cancer Research Training Education Coordination (CRTEC), and Plans to Enhance Diversity (PED) to identify and hire the next generation of clinical research professionals. Hire, train, and retain a diverse, equitable, and inclusive CTSO team. Methods: The University Provost’s Equal Opportunity Programs launched the Department of Defense (DoD) SkillBridge Program through the Office for Military-Affiliated Communities (OMAC). This program connects servicemembers and spouses to partners who provide civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of military service with the goal of easing the transition to civilian careers. Many veterans, transitioning servicemembers and their spouses have experience in operations and logistics or have served as medical professionals in the military. We knew these diverse skills could qualify them for career opportunities within the field of clinical research which led to a partnership between the CTSO and OMAC. Through this unique partnership, the CTSO worked with OMAC to connect these individuals with opportunities in the clinical research space. This collaboration allows the CTSO to provide military servicemembers (and their spouses) with internship opportunities or a full-time position in clinical research roles. Outcomes: Since the launch of the OMAC partnership, 6 candidates (5 servicemembers, 1 spouse) were selected to take part in the CTSO internship program. Internships spanned across data management (2), clinical research coordination (1), regulatory (2), and finance (1). We successfully converted 5 of the 6 interns to direct hires and the CTSO is recruiting additional interns this year. Lessons Learned: This pilot partnership highlights the transferable skills of highly trained servicemembers. Essential skills for complex oncology trials include performing under pressure, accountability, adherence to protocols, health and safety awareness, leadership, teamwork, and integrity. The CTSO benefited from engaging skilled interns and was able to create a pipeline in the saturated Chicago job market. According to OMAC, transitioning from military service poses challenges for servicemembers and their families, including housing, food insecurities, and employment. This partnership allows servicemembers to ease transitional challenges, gain work experience, and get a head start on their next career after military service. Citation Format: Lauren Wall, Aspen Ward, Terrell Odom, Amanda Spratt, Sara Moellering, Camilla Frost-Brewer, Kristen Kipping-Johnson, Eileen Dolan, Russell Szmulewitz. A unique partnership between the Office of Military Affiliated Communities and the UChicago Cancer Center leads to career pathways in clinical research [abstract]. In: Proceedings of the 17th AACR Conference on the Science of Cancer Health Disparities in Racial/Ethnic Minorities and the Medically Underserved; 2024 Sep 21-24; Los Angeles, CA. Philadelphia (PA): AACR; Cancer Epidemiol Biomarkers Prev 2024;33(9 Suppl):Abstract nr B174.

The Cause of Student Dropout from TVET at Malaysia Industrial Training Institute

The Cause of Student Dropout from TVET at Malaysia Industrial Training Institute

Process mining-enhanced quality management in food processing industries

PurposeThe purpose of this study is to present a methodical procedure on how to prepare event logs and analyse them through process mining, statistics and visualisations. The aim is to derive roots and patterns of quality deviations and non-conforming finished products as well as best practice facilitating employee training in the food processing industry. Thereby, a key focus is on recognising tacit knowledge hidden in event logs to improve quality processes.Design/methodology/approachThis study applied process mining to detect root causes of quality deviations in operational process of food production. In addition, a data-ecosystem was developed which illustrates a continuous improvement feedback loop and serves as a role model for other applications in the food processing industry. The approach was applied to a real-case study in the processed cheese industry.FindingsThe findings revealed practical and conceptional contributions which can be used to continuously improve quality management (QM) in food processing. Thereby, the developed data-ecosystem supports production and QM in the decision-making processes. The findings of the analysis are a valuable basis to enhance operational processes, aiming to prevent quality deviations and non-conforming finished products.Originality/valueProcess mining is still rarely used in the food industry. Thereby, the proposed method helps to identify tacit knowledge in the food processing industry, which was shown by the framework for the preparation of event logs and the data ecosystem.