Tourism Supply Research Articles

The Influence of Tourism Industry and Tourism Supply Chain on Tourism Performance

This study explores the influence of stakeholders in the tourism industry in improving the tourism supply chain and tourism performance. This research employs a quantitative method to explore the pivotal role of stakeholders in Central Kalimantan's tourism industry, encompassing academicians and tourism industry professionals. Utilizing a structured questionnaire, 117 participants were selected through proportional stratified sampling. Data analysis employed a structural equation model (SEM). The study's results reveal a statistically significant and positive influence of stakeholders on both the tourism supply chain and tourism performance. Furthermore, it highlights the reciprocal influence of tourism supply chains on tourism performance. This research offers valuable insights for future investigations and informs strategies to boost Indonesia's tourism sector.

The extrication of complex dynamics and the impact of government policies on tourism supply chain behavior for sustainable tourism in Zimbabwe

AbstractIn the global pursuit of balancing economic growth with environmental and social sustainability within the tourism sector, sustainable tourism has garnered paramount attention. This research delves into the complex interplay among government policies, tourism supply chain behavior, and sustainability dimensions within the context of Zimbabwean tourism. A quantitative approach was employed, collecting data from 721 Zimbabwean tourism supply chain representatives using stratified random sampling and the Krejcie and Morgan table a method of determining the sample size. Questionnaires were distributed via Google Forms, and structural equation modeling (SEM) was utilized for data analysis. The results provide strong empirical evidence that government policies have a significant positive effect on sustainability dimensions related to the tourism industry. The data indicates robust positive relationships between government policies and economic, environmental, and social sustainability. Furthermore, tourism supply chain behavior is shown to be a meaningful mediator between government policies and multiple sustainability outcomes. This emphasizes the significance of collaborative efforts, responsible practices, and harmonized actions within the tourism supply chain in achieving sustainable tourism. The study illuminates avenues for improving tourism sustainability, enhances policy makers and readers understanding on how policy‐driven efforts and tourism supply chain dynamics jointly impact tourism sustainability, there by emphasizing the need for coordinated actions.

Alienation and authenticity in intangible cultural heritage tourism

Intangible cultural heritage (ICH) has the potential to enhance tourism supply and activate tourism resources. This study constructs an alienation and host authenticity model to analyze the attitudes of ICH performers towards support for tourism. Specifically, it investigates the views of giant puppet show performers at the Mount E’mei Scenic Area in China, which is a nationally recognized and first-selected representative traditional drama project of ICH. By employing an asymmetric configuration modeling approach within qualitative comparative analysis, the study identifies six dimensions of ICH performers’ alienation (powerlessness, meaninglessness, normlessness, isolation, self-estrangement, and cultural alienation) and three aspects of their host authenticity (personal value, interpersonal value, and ICH value). Based on these findings, the study confirms the impact of ICH performers’ alienation, host authenticity, and demographic characteristics on their support for tourism. This understanding is crucial for the development, growth, and continuity of a tourist destination. Specifically, this study contributes to a new comprehension of the combined model of alienation and host authenticity, as well as the support for tourism by a host community as represented by ICH performers, thereby making a significant contribution to the understanding of the impact of ICH.

Wine tourism and COVID-19: impacts and responses from the perspective of wine route’s wineries

Wine tourism is a subsector of gastronomic tourism that, according to the World Tourism Organisation, has been increasingly in demand among visitors worldwide. The Serranía de Ronda has an outstanding wine-growing tradition, but the region has had to deal with one of the most significant challenges in recent times: the coronavirus disease-19 pandemic. This study analyzed the crisis’s impacts on wine tourism along the Ronda and Malaga Wine Route, winemakers’ perceptions of these effects, and how wineries reacted. Exploratory mixed-methods research was carried out using a combination of primary and secondary sources. The results were compared to other studies that have also sought to analyse wineries’ recovery strategies associated with the pandemic. The findings have practical implications that can help wine tourism providers improve their resilience during future pandemics.

Technology adoption meets green tourism supply chain management for sustainability of small and medium-sized tourism enterprises: A lesson from Zimbabwe

In the global pursuit of achieving sustainability within the tourism sector, technology adoption and green tourism supply chain management (GTSCM) have garnered dominant attention. This research examines how small and medium tourism enterprises (SMTEs) in Zimbabwe can achieve sustainability by adopting technology and practising green tourism supply chain management (GTSCM). Positivism philosophy was adopted in line with the quantitative nature of the study. The research embraced an explanatory survey research design and a structured questionnaire was used to gather primary data. The survey’s population was drawn from SMTEs in the tourism sector and data were collected from 615 representatives. The survey found a significant positive relationship between technology adoption, GTSCM and sustainability dimensions, except social sustainability. Additionally, GTSCM mediated these relationships, except social sustainability. The findings highlight the crucial role of GTSCM in influencing sustainability outcomes within SMTEs in the tourism sector. The study suggests adopting technology and GTSCM practices can improve SMTEs’ sustainability. It contributes knowledge on the relationships between technology, GTSCM, and SMTEs’ sustainability in tourism. Implications provide insights for policymakers on promoting sustainable practices and sustainability goals in tourism.

A hybrid meta-heuristic approach to design a Bi-objective cosmetic tourism supply chain: A case study

In recent decades, medical tourism especially cosmetic tourism has increased in many countries. In this study, a bi-objective mathematical model is designed for the cosmetic tourism supply chain for the first time. In the first objective function, the profit margin in the supply chain is maximized. In contrast, the distance between the medical and accommodation centers is minimized in the second objective function. The general revised multi-choice goal programming (GRMCGP) method is an exact method for optimizing the problem. To solve the problem, model is run by Lingo software. Then, a new hybrid genetic algorithm named genetic algorithm-general revised multi-choice goal programming (GA-GRMCGP), to solve large-scale instances, is utilized. Moreover, a case study is considered to validate the proposed mathematical model. Furthermore, sensitivity analyses are carried out to evaluate the effectiveness of the research. Finally, the results of the exact and meta-heuristic algorithms are compared and discussed.

Impacts of energy communities on tourism: benefits and functions towards green transition

ObjetivoEl propósito de este artículo de perspectiva es destacar el papel de las Comunidades Energéticas (CE) en el campo del turismo como iniciativas voluntarias que combinan fines no comerciales con objetivos comunitarios ambientales y sociales. Las CE ofrecen una variedad de beneficios potenciales para las comunidades locales, los proveedores turísticos y los destinos turísticos, incluyendo la reducción de costes energéticos, la mejoras en las prácticas de sostenibilidad y una propuesta única de venta para atraer a turistas concienciados del medio ambiente.Diseño/metodología/enfoqueEste artículo de perspectiva utiliza una revisión narrativa de la literatura académica, la principal legislación de la Unión Europea relativa a las CE y artículos online para proporcionar un análisis del panorama actual de las CE.ResultadosEste artículo presenta los principales beneficios que los miembros de las CE pueden experimentar en las categorias financieras, sociales y ambientales. Se destacan las posibles funciones de las CE para los proveedores turísticos y los destinos turísticos. Además de reforzar las prácticas sostenibles, las CE crean oportunidades para la creación de valor regional, ejerciendo un marcado potencial para influir en el desarrollo de los destinos. Éstas pueden convertirse en una parte integral de la gobernanza de los destinos turísticos, impulsando la innovación social verde y contribuyendo a la marca turística.Originalidad/valorEste artículo ofrece un reconocimiento temprano y una articulación clara de los beneficios y posibles funciones que las CE ofrecen al ámbito del turismo. Al resaltar su potencial impacto positivo en el medio ambiente, la sociedad, las empresas turísticas y la política, este estudio impulsa una mayor investigación en este campo.

IMPROVING THE INFRASTRUCTURE OF CRUISE TERMINALS IN INDIA

India's potential for cruise tourism is obvious, given its 7,000 kilometres of coastline and extensive network of lakes and rivers that remain unexplored. However, India is relatively low on the global cruise tourist map due to a lack of infrastructure. The explanations are numerous and frequently covered at all travel conferences. The government has made grand statements about its infrastructure expenditures, but the nation's cruise sector believes there has been little real commitment. For the cruise industry to flourish, infrastructure is crucial. Sadly, according to Vivian Peres, Director of Ventours International Travel, a cruise tourist tour provider, India does not have it. "In major ports like Mumbai, the infrastructure will collapse if two ships call there each day. In terms of the infrastructure amenities for cruise passengers, cruise terminals compete with one another on a global scale. We still have a long way to go as a nation," said Peres. Therefore, the purpose of this study is to demonstrate the necessary infrastructure improvements for cruise terminals in the context of India, with the ultimate goal of developing both cruise terminals and cruise tourism in the country. The main areas of infrastructure development that could be taken into consideration for cruise terminals in India are outlined in this paper.

Assessing the Effectiveness of Environmental Sustainability Performance Communication in Tourism: Mediation and Moderation Effects

This study aims to examine how and when different framings of sustainability performance communication influence travelers’ behavioral intentions. Specifically, it examines (1) the effectiveness of sustainability performance communication framing in shaping traveler’s behavioral intentions, (2) the mediating role of perceived commitment to sustainability, and (3) the moderating effect of the level of sustainability performance communicated. The findings of the four experiments conducted revealed that communicating sustainability performance is more effective than not reporting it in determining travelers’ behavioral intentions. Furthermore, an enhancement framing is more effective when communicating sustainability performance than a reduction framing. We also found that tourism provider’s commitment to sustainability explains the impact of sustainability performance communication framing on behavioral intentions. Furthermore, we found that communicating a moderate level of sustainability performance in enhancement framing and a high level in reduction framing is effective. The study provides implications for theory and practice in developing effective sustainability communication.

PUNJAB'S TOURISM POLICY IN FOCUS: AN IN-DEPTH ANALYSIS

The tourism industry has gained immense popularity in the 21st century and for many developed and developing countries owing to its socio-economic dividends. Tourism requires systematic planning for its development. The purpose of tourism planning is to efficiently manage the supply and demand of tourism in the area. Tourism policies are formulated to include tourism planning to increase tourism in the country. This policy paper analyzes the Punjab Tourism Policy, 2019. The Punjab Tourism Policy 2019 was formed with a view to providing a holistic and cross-cutting framework for strengthening the tourism infrastructure and improving governance and regulation regime. The policy aimed at promoting a soft image of the province and Pakistan and attracting more foreign as well as local tourists for overall economic uplift and well-being of communities. The review of the policy and analysis of the available information and data shows that considerable progress has been made in the tourism sector of Punjab. There has been some investment in the physical infrastructure of existing sites and new attractions have been identified and development started. A separate Department of Tourism and Archeology has been created and subordinate organizations like TDCP, DTS, etc. are being revitalized. Moreover, various steps including but not limited to outsourcing of resorts by TDCP, and installation of safety measures such as Punjab Tourism Squad by DTS, have been initiated. Despite significant progress, various factors have hindered the achievement of set goals owing to political, administrative, and financial factors. It is high time that the government took stock of the situation by mid-course review of the policy to remove bottlenecks that hinder the realization of the full potential of the tourism sector.

A Route Implementation Model for Military Tourism: Looking Back, Moving Forward

Military tourism has been growing in Portugal in recent years with numerous initiatives to enhance and promote the country’s military and historical heritage. In the academic context, studies have emerged to consolidate the segment in the tourism activity. In this framework, INSIGNIA was born, a project aimed at monitoring, evaluating and optimizing the Military Tourism Route. The implementation of the route and the network-based strategies chosen to structure the supply have been monitored to register key insights gathered through this model of heritage asset intervention and tourism development. This paper proposes a reflective overview of the implementation and monitoring processes, a lookback at the work conducted. Firstly, proposes a reflection on the implementation process, tracing its genesis in response to the conjunctures of the structuring of tourism supply and the consolidation of the concept itself. It seeks to reflect on the specific choices and services developed during the implementation process. Based on this lookback, the authors then propose a replicable model to guide these implementation processes. Using the monitoring experience of this study as a reference point, the model suggests possible metrics, as well as proposals for the collection and analysis of data relevant to its wider application.

Linking state-owned nature-based tourism assets for local small enterprise development: Addo Elephant National Park, South Africa

Tourism is often discussed as a pathway to local economic development especially in the Global South. Although much discussion surrounds upliftment via job creation and the direct income generated from tourism enterprises, there is increasing focus on the benefits of tourism supply chains for local communities. Existing research demonstrates the potential role of tourism supply chains to uplift local businesses, particularly small medium and micro-enterprises (SMMEs). Nevertheless, there are many barriers which face local SMMEs in accessing tourism supply chains particularly in the Global South. This paper seeks to investigate the relationship between a major state-owned tourism asset in South Africa, Addo Elephant National Park, and SMME development. Using qualitative interviews with stakeholders within the Addo Elephant National Park, local tourism businesses as well as local SMMEs, the challenges faced by these enterprises in entering the tourism supply chain are highlighted as well as the tenuous linkages between local SMMEs and state-owned tourism assets.

Exploring the cultural anthropology of gastronomic tourism: Supply-side stakeholders' perspectives and experiences of Suzhou-style cakes

This study adopts a cultural anthropology theoretical lens to explore the tourism experiences of Suzhou-style cakes from the perspective of supply-side stakeholders. A qualitative case study of Suzhou-style cakes was conducted, involving participant observation and semi-structured interviews with food producers, food retailers, restaurateurs, food consultants, tourism providers, tour organisers, and government officials in Suzhou, a heritage city in China. The findings reveal that Suzhou-style cakes connote a culturally bound identity at the personal level and a socially bound identity at the community level, whereas, at the regional level, they connote a geographically bound identity. These connotations form the basis for the touristic attractiveness of Suzhou-style cakes and their contribution to authentic experiences. As a result, gastronomic tourism is essentially about cultural anthropology by exploring a complex interweaving of gastronomy and cultural, social, and place identities through the practices of multiple stakeholders. This study adds to the literature by giving voice to supply-side stakeholders and by providing evidence to capture the richness of the relationships between the concepts of food, culture, identity, and place.

Rethinking sustainable substitution between domestic and international tourism: a policy thought experiment

ABSTRACT The role of domestic tourism as a substitute for international tourism has not received adequate attention in the literature. However, the potential for substitution has become particularly important in the COVID-19 pandemic context which has significantly impacted travel flows as well as the urgent need to reduce greenhouse gas emissions. Drawing upon data on major tourism destinations and generating markets, a tourism policy thought experiment is conducted to explore the substitutability of domestic for international tourism in selected countries in light of COVID-19 and other situations, such as the climate crisis and the urgent need for low carbon tourism. The analysis and discussion highlight the complexities in achieving sustainable substitution in rescaling international mobilities to domestic. It is argued that without careful changes to overall tourism provision and consumption behaviours in the international-domestic tourism division, a (partial) shift may provide short gains but is likely to fail in the long term. The paper concludes with a critical analysis of contemporary debates on COVID-19 related tourism transformation in relation to substitution between domestic and international tourism and sustainable tourism futures.

Exploring the Status Quo of All-for-one Tourism Development in Meishan City, China: Insights from Local Travel Influencers

All-for-one tourism is a newly proposed concept that aims to promote the transformation of national tourism development in China. Few research studies have focused on the current industry practice of all-for-one tourism in China. A qualitative case study, grounded in an interpretivist paradigm, was conducted to investigate the status quo of all-for-one tourism development in Meishan City, China. In-depth interviews were conducted with 15 local travel influencers based on opinion leadership theory. Thematic content analysis was utilized to analyze study data. Study findings revealed that implementing all-for-one tourism was limited by the lack of a clear tourism strategy, uncoordinated development, and low-quality public services. But efforts had been made to support all-for-one tourism in the public service system, tourism supply chain, tourism market order, destination brand strategy, and marketing effectiveness.

Unmet needs of tourists with disability: The role of public intervention

Since leisure tourism is both a social need as well as a human right, its accessibility is essential for full social integration, especially for people with disabilities who often struggle against exclusion. Accessibility, in the sense considered here, refers to the design of products, amenities, services in a tourism destination that meet the access needs of individuals with disabilities so as to make tourism not risky and usable by them. These individuals, however, are often not adequately served by tourism suppliers, with their unmet needs constituting a crucial issue that deserve special attention by policy makers. As suggested by UNWTO, accessibility should be a central part of any responsible and sustainable tourist policy. The aim of the study is evaluate (both conceptually and empirically) the role of public intervention in enhancing accessibility in the tourism context.

A Markov Chain Prediction Model Based on Rural Tourism Supply and Demand Matching Governance Model from the Perspective of Cultural Tourism Integration

Abstract Exploring rural tourism supply and demand matching to promote high-quality rural tourism development. In this paper, we start from the Markov chain model, use the gray GM(1,1) model to divide the state of the Markov chain model and correct the relative error for the weighted Markov chain prediction. The corrected errors are used to construct the gray-weighted Markov chain model, and the arithmetic tests and example data analysis are conducted for the model. In terms of the model accuracy, it was improved by 12.75%, 9.28%, and 7.98% compared with the ARIMA model, ES model, and W-Markov model, respectively. From the perception of supply-demand matching, four demands are in low perception, and three demands are in high perception. This indicates that the use of the gray-Markov chain model can effectively realize the analysis of rural tourism supply and demand matching and also provides theoretical support for rural tourism to realize the supply and demand matching with tourists.

The social behavior of traveling with dogs: Drivers, behavioral tendencies, and experiences

Increases in dog guardianship and the demand for dog-friendly travel services present an opportunity for tourism providers, but this market can still be undervalued or taken for granted. A better understanding of the social behavior and experiences of traveling with dogs is required to discern what impacts guardians’ behavioral tendencies to travel with their dogs. Built on past literature and the reflective-impulsive model (RIM) of social behavior, a conceptual model was developed based on four social representations/perceptions (human–dog symbiotic relationship, dog well-being beliefs, information acquisition, and perceived risks) that influence guardians’ motivational orientation (intrinsic motivation) and behavioral tendencies (intention and behavioral schema) to travel with their dogs. A mixed methods design, with an online survey ( N = 611) to test the model using partial least squares structural equation modeling (PLS-SEM) and semi-structured interviews ( N = 34), was used to develop a better understanding of the social representations and experiences of guardians traveling with their dogs. Results from the quantitative analysis show that dog well-being beliefs had the strongest positive impact, while both dog well-being beliefs and information acquisition impacted motivation and behavioral tendencies. Perceived risks had a negative effect only on behavioral schema, while the human–dog symbiotic relationship required intrinsic motivation to drive behavioral patterns. Qualitative findings highlight the lived experiences of those traveling with their dogs, emphasizing that human and dog well-being and enjoyment are important to guardians, while issues persist with guardians finding adequate dog-friendly travel information and concerns regarding risks remain. Theoretical and managerial implications are provided.

Functions and types of travel-related dark humour created during pandemics

This paper examines role of a dark humour as stress-coping resource during COVID-19 pandemics. For this purpose, a theoretical framework is first proposed, that taxonomically relate pandemic stressors with relevant functions, styles and types of humour. In empirical part, an exploratory study of 180 topical online jokes was conducted, by means of content (thematic) analysis. Obtained results reveal four dominant and naturally occurring themes (termed New travelling realities, Rising travel urges, Infected people like to travel and Hypocritical tourism providers), that expose commonly experienced travel-related stressors. In order to cope with them, versatile functions of humour are discerned, namely cognitive re-appraisal, emotional regulation and social critique. These functions correspond with distinctive components of humour, where positive styles (affiliative one in particular) and particular types (i.e. exaggeration and sarcasm) are dominant. Derived theoretical and practical implications for effective application of humour for stress-management during tourism crises are also discussed.

Impacts of climate change on dogsledding recreation and tourism in Arctic Sweden

The range of Arctic tourism supply is continuously increasing with a variety of tourism products on offer. However, climate change is becoming a more prominent issue threatening the operations of tourism businesses and the livelihood of some tourism actors, such as dogsledders. This article aims to fill the descriptive research gap that exists regarding the dependency on the physical environment, climate, and weather for dogsledding activities. This is achieved by studying how climate change may threaten possible climate and weather thresholds for these activities, and how climate change may affect the future opportunities for dogsledding in northern Sweden. The study is based on interviews with dogsledders in Arctic Sweden and climate projections from the Swedish Meteorological and Hydrological Institute (SMHI). The results demonstrate the following thresholds for dogsledding activities: (1) dogsledding requires 10–20 cm of packed snow and/or solid ice on bodies of water, (2) above 15 °C is too hot for dogs to pull (wheeled) sledges, (3) cold weather thresholds are determined by visitors’ preferences and are not considered a problem for dogsledders or dogs, and (4) rain can cancel tours for all dogsledders, and strong wind can cancel tours for dogsledders located in the mountain regions. Finally, extreme events such as heatwaves, storms, thunderstorms, forest fires, heavy rain, floods, and more rapid weather changes have already affected some dogsledders. These necessary thresholds for dogsledding activities could already be jeopardized for the southern and coastal locations of Arctic Sweden. In addition, the climate projections from SMHI show that warmer days and more precipitation in the form of rain will become more common in the future, especially in the absence of global mitigation measures. However, further research on vulnerability/resilience and adaption strategies for dogsledding activities is necessary to truly understand the impact of climate change.