ABSTRACT Wildlife tourism is experiencing rapid growth as people's desire to connect with nature intensifies, making the improvement of tourist behaviour in wildlife destinations a crucial research issue. In light of this, the current study, grounded in the appraisal theory of emotion, scrutinises how awe, connectedness to nature (CN), and empathy impact animal-friendly behavioural intentions (AFBI) by establishing and appraising a model incorporating serial mediation and moderation. The results reveal that awe positively influences AFBI, with CN and empathy serving as serial mediators. Furthermore, the extent to which awe, CN, and empathy affect AFBI is amplified at higher levels of animal welfare literacy. This research represents a beneficial attempt to investigate AFBI and its internal mechanisms. Destination management organisations (DMOs), tourism product and service designers, marketers, and policymakers can derive valuable practical insights from this study to enhance sustainable development in wildlife tourism.
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