Tourism Sector Research Articles

DETERMINANTS INFLUENCING MADEIRA ISLAND'S SUSTAINABLE DEVELOPMENT POLICIES AS AN ECO-TOURISM DESTINATION: AN EMPIRICAL STUDY

Objective: Based on the standards of Global Sustainable Tourism Council and the participants' experiences at destination, the current study aims to reflect and survey among visitors to Madeira Island about the primary challenges to be taken into consideration for the development of sustainable policies for the tourist destination. Method: 1136 valid questionnaires were collected and statistical treatment was carried out. In order to create value, replicate it in the economy, and improve the well-being of both residents and visitors to the Destination, all parties involved in the Sustainable Destination certification process. Results and Discussion: The findings hold significance for an enhanced comprehension of the phenomena intrinsic to the Madeira Eco-Tourist Destination. Research Implications: The practical implications of the research were to recommend ways in which political decision-makers and companies in the tourism sector can improve their performance in the process of certifying the Madeira Islands destination as an Eco-Tourism destination with sustainability concerns. The research is relevant to the enrichment of literature at the level of Portuguese-speaking academia, in the panorama of global and island studies, particularly in the development of socioeconomic policies for sustainable tourism. Originality/Value: This study contributes to the growing body of knowledge on the border between the management of tourism destination certification projects based on sustainability and tourism innovation/promotion and can contribute something new for both professionals and policy makers in the formulation environment. of sustainable development policies for destinations.

Management of Historical Tourism Objects in Supporting the Tourism Sector in Manado City, North Sulawesi Province

This study was conducted to identify and analyze the management of historical tourism objects in supporting the tourism sector in Manado City based on organizational aspects (the process of dividing tasks, authority, and resources). It is expected that through this study, forms and patterns of management of historical tourism objects will be found that can support the development of the tourism sector in Manado City. This study uses a qualitative method with a grounded research approach. Data were collected through interviews with managers of historical sites and heads of authorized agencies as well as national/foreign tourists who travel to Manado City. Observations were made by directly visiting historical sites in Manado City and collecting secondary data electronically using searches on Google Scholar/Google Scholar. The analysis technique was carried out by means of data reduction, data presentation and drawing conclusions and data verification. The findings of the study with the current form of management show that historical tourism objects have not become one of the aspects that support the tourism sector in Manado City.

Serious Games for Serious Business: Unravelling Trends and Distribution Dynamics

Objective: To analyse the impact and applications of Serious Games in the corporate realm, evaluating both benefits and challenges associated with their adoption. Methodology: A literature review is conducted through a descriptive bibliometric analysis. The distribution of publications and citations of studies by year, affiliations and authors with the highest productivity rate, and most cited articles are analysed. Results: A marked increase in publications on Serious Games is observed, indicating a growing interest in research. Citation analysis shows an upward trend, with the year 2022 standing out as the most prolific. INRAE and Wageningen University Research are leading institutions in this field, and prominent authors include Mayer, Dumont, and Russell-Bennett. Limitations: There is potential bias in article selection and a narrow focus on the benefits and challenges of Serious Games in enterprises, overlooking long-term sustainability. This could be addressed by comparing the effectiveness of Serious Games in employee training versus customer interaction and evaluating their applicability across different sectors. Practical implications: Serious Games are useful for simulating business creation, developing entrepreneurial skills through a playful approach, as well as citizen decision-making and its impact on carbon emissions. In the tourism sector, the effectiveness of gamification through Serious Games is evidenced by increased brand loyalty. The article provides an understanding of the landscape of Serious Games and their implementation in companies across different sectors. It observes the practical implications of this learning tool and its interaction with consumers, to enhance their experience.

Strategy to Conquer the Market through Marketing Research on Environmentally Friendly Products in the Hospitality Sector

The tourism industry is one of the biggest businesses within the world. This is because tourism has a direct and indirect effect on the local community. This is what drives many countries to further develop the tourism industry as one of their leading sectors, especially for developing countries including Indonesia. Hotels around the world are propelling numerous eco-friendly activities such as shrewd showers, sunoriented control establishments, and squander redirection. This research aims to analyze strategy to conquer the market through marketing research on environmentally friendly products in the hospitality sector. This type of research is qualitative research. The data used in this study uses primary and secondary data. Data analysis in this study uses qualitative analysis. The results of the study obtained are the Ministry of Tourism and Creative Economy realizes and becomes an important part that carries out education in the tourism sector, especially hospitality. The campaign using environmentally friendly products in the hospitality sector is wooden brush, all paper, water jug, wooden hanger, with soap and shampoo place. Marketing research on environmentally friendly products in the hospitality sector can provide benefits if it succeeds in conquering the market with a strategy of environmental responsibility, energy saving and use of renewable energy, and increasing brand credibility in the environment.

Well-Being and Tourism: A Systematic Literature Review

In recent decades, the concept of well-being has often been the subject of psychological studies. The current study examines how tourism relates to well-being from the perspective of tourists/visitors, through the study of the older and more recent literature. Especially when it comes to the complex and multifaceted issue of well-being, in relation to the also complex and sensitive sectors of tourism, the specificity of this relationship is reflected in the evidence and the growing number of articles published in mainstream and reliable journals. By using the PRISMA framework, this article compares and evaluates published papers on the study of well-being and tourist behavior to guide and direct future research. It has been found that the relationship between well-being and tourism, especially after the emergence of the COVID-19 pandemic, has been significantly strengthened. This study highlights the need to adopt a holistic approach that considers all the connections between well-being and tourism.

Advancing Global Climate and Biodiversity Goals Through Regenerative Tourism

Tourism has a particular responsibility to contribute to climate and biodiversity goals because of its intense use of long-range transport and its strong dependence on natural capital as an asset. Tourism is a major contributor to the global economy, but also to greenhouse gas emissions. The severe impacts of the SARS-CoV-2 pandemic on the tourism sector triggered a search for enhanced resilience, replacing the past paradigm of “boosterism”, and the dominant paradigm of “sustainable tourism”. Sustainable tourism is no longer sufficient, and a shift towards a new paradigm of regenerative tourism is needed to address the environmental and societal challenges faced by the tourism industry. Here, the evidence pointing at the rise of regenerative tourism as a new paradigm is reviewed, the differential goals of regenerative, relative to sustainable tourism, are defined and actions along five domains of action are identified that can help tourism destinations embrace the transition toward the regenerative tourism paradigm. Regenerative tourism seeks to enhance the natural, cultural and social capital of destinations while creating net positive benefits for people and the planet. It emphasizes collaboration with local communities and an ambitious and holistic approach to sustainability, going beyond reducing negative impacts to creating positive ones. Regenerative tourism aligns the industry, the Paris Agreement, and the Convention on Biological Diversity, while advancing the delivery of the Sustainable Development Goals. The transition to regenerative tourism requires investments in technology and innovation, transparent collaboration, and a holistic focus on well-being for both people and the planet.

Mapping the Potential of Jawa Tondano Village as a Religious Tourism Village in Minahasa Regency North Sulawesi Province

Minahasa Regency, North Sulawesi Province has many potential resources that continue to be developed to support the tourism sector. However, the government has not yet made local wisdom based on religion a potential to be developed into a tourist destination. The community living in the Jawa Tondano Village has historical value in fighting for the independence of the Unitary State of the Republic of Indonesia and in the spread of Islam in Minahasa Regency. Social interactions that occur with the Minahasa tribe do not fade the value of Javanese ethnic wisdom and the religious nature of the descendants of Kiay Mojo. Kampung Jawa Tondano is a community in Minahasa Regency that has the potential to be developed as cultural-religious tourism based on local wisdom. This study was conducted to analyze the potential of Kampung Jawa Tondano Village physically and non-physically to be developed as a Religious Tourism Village in Minahasa Regency. This study will be conducted using a qualitative design with a case study approach. Data were collected directly through interviews with village government leaders and community leaders and conducted observations to identify all the potential in the Jawa Tondano Village. Secondary data collection was also conducted by utilizing the village profile and searching for references to various electronic publications that are in accordance with the research object. The analysis technique was carried out by means of data reduction, data display and conclusion drawing and verification.

THE CORRELATION BETWEEN INTERNAL AND EXTERNAL CUSTOMER SATISFACTION AS A TOOL FOR ACTIVATING SERVICE MARKETING IN SMALL AND MEDIUM ENTERPRISES

Purpose: This research paper seeks to determine the relationship between internal and external customer satisfaction in order to activate the marketing of tourism services for Algerian small and medium enterprises by practicing internal marketing. Methodology: In order to answer the raised questions and test the validity of the hypotheses, and after reviewing previous studies, the descriptive analytical approach was relied upon, as this approach is one of the forms of scientific description and interpretation organized to describe the variable under study, depict it quantitatively, and analyze it. To extract the results, one of the methods of this approach was relied upon, which is the field survey by investigating the opinions of employees of the Algerian small and medium tourism enterprises under study on the impact of internal marketing on achieving internal and external customer satisfaction; to obtain data and information that help in coming up with results to provide suggestions and recommendations. The researchers used the questionnaire in this. The study community was selected, which was all small and medium tourism enterprises (agencies, hotels, airports, ...) operating in the Algerian tourism sector. Based on the study community, a random sample of 20 tourism enterprises operating in various parts of the country was selected. The sampling unit (items) was represented by the employees of the institutions under study. 140 questionnaires were distributed, 126 of which were returned, thus the return rate was 90%. Therefore, the study sample is 20 small and medium enterprises represented by 126 individuals. Results: The study concluded that there is a role for internal marketing procedures in achieving internal customer satisfaction, and that there is a role for internal customer satisfaction in achieving external customer satisfaction.. Practical Implications: The practical implications of the research were to recommend the need to expand the interest of Algerian small and medium enterprises in internal marketing, due to its major role in improving the organizational climate and achieving both job satisfaction and external customer satisfaction. Originality/Value: This study contributes to the growing body of knowledge on the concept of internal marketing application in SMEs as a necessity to achieve internal and external customer satisfaction, and can contribute something new to both practitioners as the study provides actionable insights for developing policies for these organizations.

Russian-Croatian trade relations in current environment of sanctions

Aim. To assess the impact of Western European sanctions on Russian-Croatian trade relations in 2020-2023 and Croatian tourism sector.Objectives. To analyze the dynamics of key indicators of trade between the Russian Federation (RF) and Croatia under sanctions; to identify the main commodity groups in the structure of their trade; to determine the importance of Russia for the tourism sector of the Republic of Croatia.Methods. The author used such research methods as statistical analysis, generalization, description and graphical modeling.Results. The results obtained in the process of the analysis indicate a sharp decline in the volume of mutual trade of the Russian Federation with Croatia in the conditions of numerous trade restrictions from the European Union. In 2023, the commodity structure of Russian exports to the Republic of Croatia has changed significantly, the basis of Russian exports is now made up of finished goods and goods of the chemical industry. The flow of tourists from Russia occupies an insignificant share in the total tourist flow of Croatia and has little impact on the tourism sector of the Republic. Under the conditions of the sanctions regime, Croatian companies have begun to cease economic activities in the territory of the Russian Federation.Conclusions. The current situation on the world stage has determined the dynamism of mutual trade interaction between Russia and Croatia. Thus, the sanctions imposed by the countries of the collective West have a negative impact on Russian-Croatian relations both in trade and tourism. The tendencies of reduction of mutual trade and tourist flows have a long-term character and negative dynamics of interaction between the two countries. Normalization of trade relations between Russia and Croatia in the geopolitical situation today seems unlikely.

Destination Resources and the Growth of Cruise Tourism in Mombasa County, Kenya

Kenya is focused on being a piece of the voyage transport circuit. Towards this end, a first voyage terminal whose development is in progress in Mombasa will be finished inside the 2018 – 2022 period. The overall study goal was to determine the relationship between destination resources and the growth of cruise tourism in Mombasa County, Kenya. Cross sectional survey research design will be used in this study. The location of the study was Mombasa County where cruise tourism has developed roots in Kenya. The study was anchored on Dwyer & Kim model on destination competitiveness and Freeman stakeholder theory. Population of the study consisted of 340 respondents drawn from managers of tourism enterprises and senior managers at Kenya Ports Authority (KPA), Kenya Tourism Board (KTB), Ministry of Tourism and Wildlife, as well as coast tourism and hospitality associations. The gathered information was analysed by use of descriptive statistics; mean, mode, median, standard deviation, tables, figures, rates and frequencies. The SPSS 28 was used to analyze the data. Plausible results of the investigation were that port's inalienable attributes, foundations, and travellers assets are just a portion of the variables deciding journey the travel industry advancement hence significant that the administrative structure that bolsters the improvement of this industry and that neighbourhood open and private organizations cultivate compelling associations with voyage lines and mastermind programs guaranteeing a satisfactory progression of journey vacationers every year. The quantitative findings revealed a significant positive relationship between destination resources and the growth of cruise tourism, supported by a high R Square value of 0.794 and a significant F value of 1099.616 (p < 0.001). In conclusion, the study revealed significant relationships between destination resources and the growth of cruise tourism in Mombasa County. To enhance cruise tourism, stakeholders should focus on optimizing destination resources. Recommendations include continuous infrastructure development, targeted marketing campaigns, and community engagement. The study contributes valuable insights for policymakers, industry players, and researchers to foster sustainable growth in Mombasa's cruise tourism sector. Submitted 19th Jul 2024 Reviewed 29th Sep, 2024 Accepted 5th Oct 2024 Published 20th Oct 2024

The effect of investments in recreational trail development on trail-related business operations and profitability: a case study of Northern Ireland

ABSTRACT In nature-based tourism (NBT), recreational trails may play an important role for sustainable recreation and local communities’ development. Therefore, development of the trail-related tourism sector is essential, in particular through successful trail-related business operations. However, trail-related businesses as one of the key stakeholders have been neglected in decision-making processes. Therefore, this research note studied trail-related business perceptions of environmental and recreational amenities and estimated projected effects of investments in trail-related recreation on business operations and profitability. Businesses see natural and recreational landscapes as being the most important. Branding and marketing was viewed as the highest priority attribute of trail investments. The feedback from business was shown to be essential for local economic development since it ensures maximized efficiency of investments. Implications were suggested for enhanced sustainable trail destination development and management.

Fostering Tourism Through Regional Culture in the Russian–Chinese Borderland: A Case Study of Zabaykalsky Krai and Northeast China

The article focuses on the cultural and civilisational potential of Russian eastern borders and China border regions. The issues raised in this article seem to be topical in the context of two circumstances: first, tourist contacts have undergone significant transformations in the context of the COVID-19 pandemic, and second, the aggravating situation with the emergence of barriers to entry into the European tourism space makes China one of the most attractive regions for tourism development. The concept of ‘border’ appears as a unique sociocultural space where regional culture functioning is mediated by the influence of three cultural dimensions (national, local and foreign). In the era of digitalisation, online platforms act as a modern space for the concentration and accumulation of tourist content. Updating the work on online platforms can become one of the ways of solving the identified problems in the border tourism sector. The article gives a possible solution to the above issues based on the original model of ‘regional cultures dialogueness in the borderland’, its integration into the concept of tourism development in the border areas. The authors suggest recommendations on the vector of modern state policy regarding the development of tourism initiatives in the Russian–Chinese border area.

Factors Determining the Welfare of Family Circular Mobility of Labor from Nusa Penida in the Tourism Sector in Ubud

The main motivation for people to move from their area (rural) to urban is an economic motive. This motive developed due to economic inequality between regions. The most recommended condition is a rational consideration, where individuals mobilize to the city is the expectation of getting a job and earning a higher income than what is obtained in the village (Mantra, 1992). The purpose of this study is to determine the Determinants of Family Welfare of Circular Mobility Actors of Labor from Nusa Penida in the Tourism Sector in Ubud. The research method used is associative because it aims to find the influence of independent variables on one or more dependent variables. The results of the study concluded that: Employment status directly has a positive and significant effect on circular migrant remittances in Ubud District. Then skills, employment status and education level directly have a positive and insignificant effect on circular migrant remittances in Ubud District. Remitan has no positive and insignificant effect on circular migrant remittances in Ubud District.

Strategi Pengembangan Daya Tarik Wisatawan terhadap Minat Kunjung pada New Celosia Bandungan

The Indonesian region has a wealth of natural and cultural resources that provide large capital for the tourism sector. Tourism is one of the creative economies that is currently in the development stage. New Celosia Bandungan is one of the tourist destinations that has high appeal in the Bandungan area, Central Java. This research aims to analyze strengths, weaknesses, opportunities, and threats (SWOT) as well as policy analysis that can be carried out to develop tourist attractions owned by New Celosia as a tourist destination. The method used in this research is a qualitative approach with data collection through field observations, interviews with informants, and documentation. The analysis results show that New Celosia has several strengths, such as affordable ticket prices, attractive photo spots, and complete facilities. However, weaknesses were also found, such as non-functioning rides and relatively expensive food prices. Regarding opportunities, the strategic location and increasing tourism demand provide potential for further development. On the other hand, threats such as competition with other tourist attractions and extreme weather must also be anticipated. Based on this SWOT analysis, it is recommended that New Celosia Tourism improve the management of facilities and services, as well as take advantage of existing development opportunities to increase visiting interest and competitiveness in the tourism industry.

Taxpayer Compliance of Individuals Working in the Tourism Sector in the KPP Pratama South Badung Area

Taxpayer Compliance of Individuals Working in the Tourism Sector in the KPP Pratama South Badung Area

Influence Analysis of Different Factors from the Tourism Sector on Rural Gross Value Added: Cross-Section Analysis at the EU Level

This article investigates the impact of rural tourism on the economy and on sustainable development in rural areas of EU member states. Rural tourism is a distinct form of tourism carried out in rural areas, which attracts tourists interested in authentic experiences, nature, and local culture. The article explores the multiple ways in which rural tourism influences the economy of rural areas. This paper seeks to identify factors that can enhance economic development in rural areas through the tourism sector. Therefore, various indicators of rural tourism and businesses operating in the accommodation sector will be analysed in order to determine their influence on gross value added. The analysis used the linear multiple regression method to determine the influence of these factors on gross value added. The analysis of the data identified that the founding countries of the European Union have a developed rural tourism activity, with the most nights spent as a tourist occurring in rural areas in France and the most rural accommodation establishments occurring in Italy. At the same time, Germany recorded the highest number of employees in the accommodation sector in 2021.

Research on the Coupled and Coordinated Development of Tourism Informatization and Regional Tourism Economy in Jilin Province

This study is focused on developing an integrated coordination model designed to conduct an empirical assessment of the evaluation metrics and their respective weights concerning the tourism sector and regional economic growth in Jilin Province. By analyzing the level of coupling and coordination between these two domains, the findings indicate that, although the coordination level currently falls within the expected range, it remains suboptimal. This is primarily due to the relatively modest comprehensive evaluation scores of both the tourism informatization framework and the regional tourism economic system. To improve the level of coordination, this paper suggests several strategic measures. These include enhancing investments in information technology infrastructure and fostering the development of specialized talent. Such measures aim to effectively advance the synchronized development of the tourism sector and regional economic progress in Jilin Province.

Strategy to Improve Taxpayer Compliance of Tourism Sector Workers in the South Badung Pratama Tax Office Area

Strategy to Improve Taxpayer Compliance of Tourism Sector Workers in the South Badung Pratama Tax Office Area

Air quality and tourism orders: a quasi-experimental study

ABSTRACT Using a unique dataset collected from a Chinese online travel agency, we empirically examine the causal effect of air quality on tourism orders by employing a two-step regression-discontinuity design (RDD). The RDD serves as a local randomisation approach that allows us to eliminate the endogeneity concern of air quality. We control for meteorological conditions, city and month fixed effects, and additional social factors specific to the tourist destination. Our empirical results show a range of 49.3% to 51.9% drop in travel orders on the day at the cutoff point where air quality breaks through light to moderate pollution levels (AQI = 150). Furthermore, our empirical results suggest that tourists who select different orders may respond differently to air quality. Our research provides critical empirical evidence, elucidating the additional cost incurred in the tourism sector due to poor air quality.

Study on the Problems and Countermeasures of Tourism Market Supervision in Ethnic Areas

Ethnic regions are increasingly capturing the attention of tourists, thanks to their unique cultural heritage and natural resources, thus becoming indispensable growth points in the tourism market. However, the rapid expansion of the tourism sector has imposed heightened demands on regulatory mechanisms. Currently, the tourism market in these regions faces a myriad of challenges, including insufficient oversight, a lack of transparency in information, and varying quality among market participants. These issues not only diminish the visitor experience but also impede the advancement of sustainable tourism development. Consequently, there is an urgent need for a comprehensive and effective regulatory strategy to standardize market order and ensure tourism quality. This study analyzes the current state and challenges of the tourism market in ethnic areas and proposes a series of targeted recommendations, including the enhancement of the regulatory framework, increased enforcement efforts, improved information transparency, and the elevation of participant quality. These strategies aim to foster the robust development of the tourism market, enhance visitor satisfaction, and achieve sustainable growth in the tourism industry of ethnic regions.