Tourism Management Research Articles

Development of Recreation in Improving the Health of the Population

This article investigates the potential of developing recreational and military-recreational zones, particularly focusing on the Chimgan-Charvak resort area in Uzbekistan. Despite the rapid global growth of recreational tourism, military recreation remains underexplored, presenting a knowledge gap, especially in Uzbekistan. The study employs SWOT analysis and expert surveys to assess the region's strengths, weaknesses, opportunities, and threats, alongside mapping techniques to analyze the population's health challenges. Findings reveal significant untapped potential in ecotourism and the necessity of balancing recreational development with environmental conservation. The study underscores the importance of innovative approaches to tourism management and calls for better investment in tourism infrastructure and specialized training for tour guides. These insights have broad implications for enhancing Uzbekistan’s economic growth through sustainable tourism development.

The Role and Practice of Practical Teaching in Tourism Management Education

Tourism is not only a sunrise industry in the new world, but also one of the world s big industries. China has a large population and the tourism industry is developing well. In order to promote the rapid development of the tourism industry, the tourism industry is transforming, which needs to train tourism professionals with strong comprehensive ability. Practice teaching is gradually coming into view. This paper expounds the role of practice teaching in tourism management education, analyzes the shortcomings of practice teaching, and focuses on exploring solutions in order to improve the quality of tourism management education.

Aktivitas Pengelolaan Wisata Petualangan Canyoning Berbasis Resiko

Canyoning adventure tourism is a form of nature tourism activity that provides extreme and challenging experiences for tourists. However, the high level of risk in this activity requires a comprehensive risk management approach to ensure the safety and comfort of participants. This study aims to analyze risk-based canyoning tourism management activities in the Canyoning & Caving area, Bogor, Indonesia. This study uses a qualitative method with data collection techniques in the form of in-depth interviews with tour managers, canyoning guides, and tourists who have participated in the activity. In addition, direct observations were made of field conditions and facilities provided. The results of the study indicate that the implementation of effective risk management is very important to minimize the potential for accidents and negative impacts on the environment. Some of the main risks identified include unpredictable weather conditions, terrain difficulty, and lack of participant experience. The risk mitigation strategies implemented include intensive training for guides, the use of international standard safety equipment, and the preparation of clear emergency procedures. This study is expected to be a reference for other canyoning tourism managers in developing safe and sustainable adventure tourism in Indonesia.

Institutional approach for ecotourism collaboration between South Korea and Japan: exploration of criteria for ecotourism joint-certification

ABSTRACT Domestic and international tourism, which was limited due to the pandemic, has exploded since 2023, with neighboring South Korea and Japan experiencing a high rate of mutual tourism exchanges. Ecotourism, which is differentiated from mass tourism, is receiving renewed attention. This study proposes a joint-certification standard that ensures high satisfaction and a desirable ecotourism foundation. Through stakeholder engagement and field research in representative areas, 19 certification criteria across 7 categories were developed, emphasizing resource conservation, tourist management, and community involvement. During this process, both nations proposed joint support measures for promotion and explanation and the creation of platforms for sharing expertise between regions. Importantly, the introduction of ecotourism joint-certification is expected to enhance international exchanges, increase tourist satisfaction, secure economic foundations for regions, and improve trust between countries.

Mental Accounting Practices and Spending Behavior of Collegiate Students at National University Baliwag: An Assessment

This study assesses the influence of mental accounting practices on the spending behavior of college students at National University Baliwag. It aims to understand how gender and school affiliation influence these connections. The research employs a combination of applied, quantitative, explanatory, and descriptive methods, utilizing data collected through a three-sectioned questionnaire from a sample of 361 students. The findings revealed a high negative correlation between mental accounting practices and spending behavior, stating that students who utilize mental accounting tend to have controlled spending habits. Furthermore, it was noted that gender has no significant difference in mental accounting practices but has a difference in spending behavior. The School of Engineering, Architecture, and Technology (SEAT) showed the highest mental accounting practices, while the School of Tourism and Hospitality Management (STHM) had the highest spending behavior. While several studies have linked mental accounting practices in various shopping methods, this research contributes to the literature by applying the mental accounting theory within a university context in the Philippines. This study is important in understanding behavioral finance, providing guidance and practical implications for the beneficiaries of the study.

Enhancing tourism management through big data: Design and implementation of an integrated information system

Many sectors, particularly traveling, have been profoundly affected by the fast development of big data technologies. This article provides a detailed examination of the development and execution of a Tourism Management Information System (TMIS) that utilizes big data analytics to improve operational effectiveness, gain insights into tourist behavior, and encourage sustainable tourism practices. The system combines data from several sources, including booking systems, social media platforms, and tracking devices, and addresses issues related to data privacy, quality, and integration. The TMIS utilizes statistical information to provide tailored tourist experiences, enhance resource allocation, and aid in long-term planning. The study emphasizes the significance of strong data management, which involves assuring the precision of data and its immediate significance. Additionally, this article examines the potential of big data in promoting a strong and creative tourism industry. It highlights the importance of future studies in exploring sustainable uses of big data and the incorporation of novel technologies, such as artificial intelligence, to improve personalized experiences. The present research highlights the significant and positive influence of big data on the management of tourism. It offers a structured approach for implementing big data in practice and sets the stage for long-term and sustainable growth in the tourism sector.

Breksi Cliff Tourism Rising From the Impact of the Pandemic

The purpose of this study is to identify and analyze the impact of Covid-19 on Breksi Cliff Tourism. Breksi Cliff Tourism is managed by a Village-Owned Enterprise ( BUMDes) in Sambirejo Village, Prambanan District and Breksi Cliff Manager Lowo Ijo is a work unit of BUMDes. This study uses the perspective of the Balanced Scorecard (BSC), namely from a financial perspective, customer perspective, internal business process perspective, learning and growth perspective. to see the impact of Breksi Cliff Tourism. The impact on the internal organization itself as well as the economic impact on the surrounding community which has become a source of income. This study uses qualitative research methods in order to dig up more information from sources about the impact of Covid-19. The informants in this study are Breksi Cliff Tourism Managers, employees of Breksi Cliff Tourism Managers, non-employee workers and the community around Breksi Cliff Tourism. It is hoped that this research will produce a solution for Tebing Breksi Tourism Managers in dealing with the crisis caused by the Covid-19 Pandemic and can recover quickly.

Household Participation in Community-Based Tourism Management in Don Det Village, Khong District, Champasak Province, Lao PDR

The objectives of this study were to investigate the following: 1) household participation; 2) factors relating to household participation; and 3) recommend guidelines for household participation promotion in community-based tourism management in Don Det village, Khong District, Champasak province, Lao PDR. Households were unit of analysis in this study and respondents in this study consisted of 104 households in Don Det village. A set of questionnaires passing content validity and reliability test was used for data collection. The reliability values of the questionnaire on attitude of the head of household was 0.78 and on household participation in community-based tourism management was 0.92. Findings showed that household participation in community-based tourism management of Ban Don Det community, most of the respondents participated at a moderate level (mean = 3.00). The three aspects were also found at a moderate level: (1) participation in management community tourism activities (mean = 2.66); (2) participation in the process preparing communities to support tourism (mean = 2.67); (3) participation in evaluation from the tourism community activities (mean = 3.05). However, participation in benefiting from the tourism community activities was found at a high level (mean = 3.71). Significant factors that could predict the relationships towards household participation in community-based tourism management were two independent variables: the number of household members involved in tourism and the attitude of the head of household were correlated with the household participation in the management of community-based tourism at a moderate level (R = 0.449, P <0.05). This could explain the relationships between independent variables as mentioned and household participation in community-based tourism management with a statistical significance level of 20.20 percent. The following were suggestions in the policy level: 1) There should have meetings in the village so that some people who are not involved in tourism get to know the tourism, importance of tourism and benefits of tourism; 2) Provincial Information, Culture and Tourism Office of Champasak Province should support and promote tourism marketing for Don Det village. And other suggestions were as follows: 1) There should be a mutually agreement upon sharing benefits to each individual household within the community as appropriately; 2) it should promote more people to be involved in community tourism; and 3) the training should be provided to educate people in the community about tourism management and should raise awareness about conservation of tourism resources in the community.

Sustainable Recovery in Health Tourism: Managerial Insights from a Mediterranean Destination during the COVID-19 Pandemic

Health tourism, a sector that has gained increasing global attention, particularly in the context of sustainable development, is poised for significant growth even in the face of the COVID-19 pandemic. This study investigates the challenges faced by the health tourism sector in a small Mediterranean country, focusing on sustainable recovery strategies. The current study aims to determine managerial implications post-COVID-19, emphasizing sustainability in operational practices and long-term demand growth. We conducted in-depth interviews with 32 health tourism managers and experts, and the qualitative content analysis with Leximancer identified key themes such as sustainable demand management, organizational adaptation, and crisis recovery. This study revealed eight critical themes related to managerial survival and the demand for sustainable practices in health tourism, namely “demand”, “hotel”, “tour operators”, “employees”, “crises”, “social media”, “word of mouth”, and “time”. These findings underscore the importance of integrating sustainability into tourism recovery strategies, ensuring long-term resilience for the industry. This study, which provides theoretical and practical insights into the sustainable growth of health tourism amidst global crises, serves as a valuable reference for stakeholders seeking sustainable development solutions, inspiring them to contribute to the sector’s growth.

The dynamic nexus between economic growth, renewable energy use, urbanization, industrialization, tourism, green supply chain management, and CO2

Since 2012, China has pursued an “ecological civilization” policy to promote green energy, increase environmental protection, and transition to more sustainable growth models. The complicated positive trends in energy consumption, more sustainable economic growth, and ecological management are obscured by China's persistent, significant dependence on fossil fuels, particularly coal. The study aims to analyze how renewable energy use in China affects carbon dioxide emissions and how those impacts change over time, as well as urbanization, industrialization, tourism, and green supply chain management. The DOLS dynamic system method used historical data from 1995 to 2022. The DOLS results show a positive and statistically significant economic growth coefficient in the long term, suggesting that an increase of only one percent in CO₂ emissions rise would be proportional to a surge in economic growth.Furthermore, using renewable energy sources correlates with long-term sustainability negatively and significantly. The results show reducing CO₂ emissions and boosting renewable energy use by 1 %. Furthermore, the long-run coefficients for industrialization and urbanization are positive and statistically significant, indicating that a 1 % increase in either component results in a comparable increase in CO₂ emissions. Sustainable logistics and tourism have negative and statistically significant coefficients, meaning that a one percent increase will gradually decrease carbon dioxide emissions. The estimated findings hold up when using other estimators, such as the commonly used co-integrating regression (CCR) strategy and fully modified least squares (FMOLS). When Granger causality is coupled, the test also catches the variables' causal link. test. To achieve environmental sustainability, the essay suggests using robust regulatory policy tools to curb ecological deterioration.

The Virtuous Circle of Governance in Tourism Destinations: Enhancing Competitiveness and Sustainability

Tourism governance has evolved significantly since the 1990s, shifting from traditional destination planning to more inclusive and collaborative models. This article explores the evolution of governance in tourism, emphasizing its potential to create a virtuous circle of continuous improvement. Governance in tourism is particularly relevant due to the sector’s transversal nature, which requires the involvement of multiple stakeholders, including public authorities, private enterprises, and local communities. Effective governance aims to enhance both competitiveness and sustainability, two central objectives for destination management. The article identifies seven key dimensions of governance—participation, coherence, responsibility, effectiveness, know-how/quality, openness, and simplification—each of which plays a crucial role in ensuring successful governance. Furthermore, it highlights the dynamics of the virtuous circle, where open communication fosters trust and capacity, enabling productive participation. This, in turn, leads to coherent action aligned with long-term goals, enhanced by expertise and a commitment to quality. Responsible decision-making ensures sustainability, thereby reinforcing the entire process. Ultimately, the virtuous circle of governance creates a self-reinforcing system that continuously improves the effectiveness and adaptability of tourism management. By adopting this governance model, destinations can better address the complexities of the tourism sector, fostering sustainable development while ensuring competitiveness.

Cocreating value with hotel guests in the “new normal”: the case of Spain

Purpose This paper aims to identify the role of coproduction and value-in-use in the overall hotel experience value, and its effects on cognitive-affective satisfaction and loyalty. The country chosen is Spain, in the context of the “new normal,” where the increase in tourist flow after the COVID-19 pandemic has been very relevant, setting up the chance to better assess and discuss value creation in a post-pandemic era. Design/methodology/approach The causal model is validated with partial least squares (PLS) in a panel of 405 hotel guests (applying sampling quotas by sex, age and region). Findings The chain of effects is verified with stronger links at the end and with a greater weight of value-in-use compared to coproduction. Hotels’ efforts to adapt to the pandemic situation work better if a customized, unique experience is offered and if intensive communication is with and not just to the guest. The role of experience value is key for the cocreation to produce results for satisfaction and loyalty. Originality/value This study contributes to the value creation literature by highlighting the respective roles of coproduction and value-in-use as drivers of the satisfaction−loyalty chain, and by introducing the guest’s overall hotel experience value into this chain. This is viewed against the backdrop of the contextual changes that have occurred since 2020 in the Spanish hotel industry. The post-pandemic context “forces” the client to actively participate. Analysis of the implications of this kind of new cocreation on the overall customer experience is relevant for both tourism scholars and managers.

Follow me for fun: A cross-level perspective on constructing a model of tour leader playfulness and tour member delight

This study investigated the effect of tour leader playfulness on the quality of interactions between tour members and leaders, tour leader attachment, and tour member delight. The study employed a cross-level approach by considering the perspectives of both tour leaders and tour members participating in group package tours. A questionnaire survey was conducted to obtain insights from both perspectives. A total of 54 sets of samples (including 54 tour leaders and 520 tour members) were collected. The results demonstrated that tour leader playfulness had a positive effect on tour member delight, interaction quality, and tour leader attachment. Furthermore, the study validated the mediating effects of interaction quality and tour leader attachment. By integrating social exchange theory with dramaturgy theory, group dynamics, and attachment theory, this study extends the theoretical gap in research on tour guide playfulness. Practical suggestions for tourism operators and managers are also provided.

Resident well-being and perceptions of World Heritage Site management: divide between urban and rural WHSs

ABSTRACT This comparative case study focuses on residents’ subjective well-being (SWB) and their perceptions of conservation and tourism in two prominent World Heritage Sites (WHSs) in Turkey, i.e. (rural) Cappadocia and (urban) Istanbul’s Historical Peninsula, to evaluate them in tandem with their governance frameworks. A modified SWB survey instrument is administered to residents in both WHSs. The most notable differences in SWB surface in community, environment, and standard of living domains favouring Cappadocia – underlining tourism’s varied influence on SWB domains in rural and urban settings. While the perceived association between conservation and tourism is stronger in Cappadocia, Istanbul’s residents view conservation more positively. These differences point towards conservation’s perceived instrumental role in facilitating tourism development in rural WHSs and the disconnection of urban WHS residents from conservation efforts and tourism management. Our findings suggest SWB may complement tourism impact analysis and build a bridge between residents, policymakers, and administrators. Addressing the disconnection between residents and tourism and conservation-related frameworks and initiatives to increase resident awareness of heritage value are suggested as potential contributors to the long-term viability of WHSs as heritage tourism destinations.

Peningkatan Ekonomi Desa melalui Pariwisata: Memahami Regulasi dan Manfaatnya

Aik Bukaq Village possesses significant tourism potential, but it has not been fully leveraged to stimulate the local economy. This community service program aims to enhance the understanding of the Aik Bukaq Village community regarding tourism regulations and the benefits that can be derived from developing this sector. A thorough understanding of regulations, such as licensing, environmental conservation, and natural resource management, is crucial for ensuring that tourism development proceeds sustainably and generates positive economic impacts. The program also involves training and mentoring the community to optimize existing tourism potential, including local product development, marketing strategies, and tourism management. The expected outcome includes increased community knowledge of tourism regulations and improved economic income through better-managed tourism. Consequently, this program is anticipated to contribute to strengthening the economy of Aik Bukaq Village and improving the overall well-being of the community

Travelers With Disabilities: How Online Information Search Reduces Uncertainty About Service Accessibility in Hospitality and Tourism

Despite the significant number of travelers with disabilities and their substantial contribution to the tourism and hospitality industry, there has been a lack of research exploring the necessary services required by travelers with disabilities during their travels. Therefore, this study aims to identify accessibility issues encountered by travelers with disabilities during their travels and to examine the impact of these issues on their behavior in reducing uncertainty within the online travel community. To achieve the research objectives, the present study performed an integrated approach that combines text analytics and robust regression analysis. The findings of this study provide guidelines for tourism and hospitality management to reduce the perceived uncertainty experienced by travelers with disabilities, thereby promoting the accessibility of tourism and hospitality services.

UNESCO, mining heritage and the scalar sustainability of tourism geographies at industrial World Heritage Sites

PurposeIndustrial heritage works within a world of contradictions, contentions and scalar liminality. Archaeologists and historians focus upon oral histories and discourses of tangible and intangible memory and heritage while planners and economists see industrial World Heritage, in particular, as a marketing ploy to redevelop deindustrialized spaces. Within this liminality, we explore the potential for geographical perspectives to solder such contradictions into transdisciplinary heritage assessments and tourism contexts. How might the spatial tools of landscape and scalar analyses expose alternative and sustainable futures within broader patterns of industrial heritage management and consumption?Design/methodology/approachUsing three comparative cases, interview and landscape methods and conducting discourse analysis within a spatial and scalar framework, we explore the increasing presence of industrial World Heritage.FindingsWe present both an institutional reflection upon the complexities of heritage discourse across complex spatial configurations and the intersectional historical, cultural, political, environmental and economic geographies that guide and emerge out of World Heritage Designations. Framed scalarly and spatially, we highlight common interpretation, tourism and heritage management styles and concerns found across industrial World Heritage. We point out trans-scalar considerations for future municipalities and regions looking to utilize their industrial landscapes and narratives.Originality/valueWe believe that more theoretical groundings in space and scale may lead to both the flexibility and the applicability needed to assess and, in turn, manage trans-scalar and trans-spatial complex heritage sites. These perspectives may be uniquely poised to assess the complex geographies of industrial, particularly mining, World Heritage Sites.

Research on the relationship among resource integration, shared value, and value creation in scenic areas

This study investigates the potential predictors of resource creation behaviours in the Shanxi merchant courtyard scenic areas based on resource dependence theory. The research was conducted in China using questionnaire survey, and data analysis employed structural equation modelling, including mediation and moderation effects. The model was tested using a sample of 376 individual managers from scenic areas. The results show that external resource integration, internal resource integration, and shared value significantly affect resource creation in scenic areas. The findings indicate that shared value plays a significant mediating role in the relationship between resource integration and resource creation, while environmental dynamism significantly moderates this relationship. This study clearly demonstrates the relationship among resource integration, shared value, and value creation in scenic areas. This research contributes to the tourism management literature by identifying gaps and offering a comprehensive perspective to understand resource creation behaviours in the tourism industry.

Sustainable management of gastronomic tourism in specific destinations: Perspectives and challenges

Gastronomic tourism is a form of travel that has gained relevance today, making it crucial to understand the promotion and management strategies in specific destinations. This systematic review article aims to analyze these strategies, highlighting the importance of cultural authenticity and collaboration between local actors. The methodology used is aligned with a descriptive and correlational approach, using criteria of exhaustiveness and relevance to review ethnographic research and scientific articles. The results reveal the influence of ancestral knowledge on cultural tourism, as well as the challenges of food heritage and food transculturation. In this sense, the need to design promotional strategies that promote traditionality, identity and cultural empowerment in local communities is highlighted. In conclusion, this study provides a comprehensive understanding of gastronomic tourism promotion and management strategies, underscoring the importance of preserving cultural authenticity and promoting local collaboration for the sustainable development of gastronomic tourism.

Michelangelo Antonioni, Tourist Snapshots, and the Politics of the ‘Backward Scene’ in 1970s China

In 1972, Radio Televisione Italiana, Italy's state broadcaster, commissioned famed director Michelangelo Antonioni to film a documentary in the People's Republic of China, following the resumption of diplomatic relations between the two nations. Socialist China, in the throes of the Cultural Revolution, was a subject of intense Western fascination at the time. Radical activists worldwide were drawn to Maoism, and references to the Cultural Revolution abounded in European popular culture. Against this backdrop, Antonioni's Chung kuo/Cina found a receptive audience in Europe and North America. Yet by early 1974 the director's ‘anti-China film,’ which had not yet had a public screening in the nation, became the subject of strident condemnation in China's state media, caught up in struggles between competing political factions. This article presents a close reading of Chung kuo/Cina, and examines how the campaign condemning the film spilled over into stricter management of foreign tourists and the production of new forms of tourist literature by state publishers. Examining how notions of China's ‘backwardness’ implicated photographic practice, this article explores how Chinese officials regulated tourist photography, how foreign tourists understood those regulations, and how guides and ordinary Chinese citizens entered into the visual discourse of tourism on their own terms.