Sectors Of Tourism Industry Research Articles

Improvement of accounting in the hotel business in the transition to a digital economy

The article describes the main features of accounting and development of accounting in the hotel business during the transition to a digital economy. Considering the use of digital programs and applications, recommendations are given for improving accounting. The hotel industry is a key player in international tourism, and tourism flows depend on the quality of the tourism industry sector. The Republic of Kazakhstan is famous for its rich natural and tourist resources, but it occupies a small segment in the world tourism development. The main differences in the work of different hotels and hotels on the example of Kazakhstan and hotels in other countries are reviewed and summarized. In connection with the various services provided in hotels, it is necessary not only to monitor the quality of service and monitor the work of the staff but also to keep records of all possible expenses. In this regard, the cost of hotel business management. The paper discusses examples of automated systems to improve performance and accounting in hotels.

Raka Riki sebagai Ujung Tombak Strategi Komunikasi Pariwisata Dinas Kebudayaan dan Pariwisata Provinsi Jawa Timur

This study aims to determine the communication strategy of the Culture and Tourism Office of East Java Province in utilizing the East Java Raka Raki. The communication strategy analysis by Berlo's SMCR theory (1960) and on the strategic communications approach. Data collection techniques in this research were carried out using field studies (interviews). The research findings show that the formulation of the communication strategy has fulfilled the vision and mission, opportunities and strengths, as well as fulfilling the long-term goals in making use of the East Java Raka Raki. This is supported by the implementation of a communication strategy for the Tourism Industry Sector of East Java Disbudpar with the support of IRARI which is a legal entity. Evaluation of communication strategies in carrying out East Java Raka Raki activities /programs is based on unplanned or unscheduled meetings, meetings are held once every 3 (three) months.

Digital marketing in tourism: why Greek tourists use digital marketing applications like Airbnb

Purpose The purpose of this paper is to explore the attitudes of tourists toward digital marketing applications related to peer-to-peer short-term rental services within the sharing economy in the tourism sector. It aims to identify the factors that make Greek tourists to use these applications and to classify them into groups according to their attitudes toward these websites and to profile each group of tourists according to their personal and demographic characteristics and their preferences regarding their holidays/travel. Design/methodology/approach A primary survey was conducted in April 2018 for a random selected sample of Greek tourists. Principal component analysis was conducted to identify the main factors that affect tourists in using digital marketing application related to peer-to-peer short-term rental services within the sharing economy in the tourism sector. Cluster analysis was performed to classify tourists into groups according to their attitudes toward the use of these websites while discriminant analysis was conducted to check cluster predictability. Non-parametric tests, including the chi-square test, were performed to profile each strategic group according to their demographic characteristics and their preferences regarding their holidays/travel. Findings The study classified tourists into three groups, i.e. pioneers, convenience seekers and conscious, according to their attitudes toward the use of such applications. Research limitations/implications The choice for the Greek context of the research is justified by the fact that Greece has suffered from recession in the last decade, but it is also a tourism-friendly country. The empirical results of this pioneer study should trigger further investigation. Although tourists’ behavior towards the adoption of digital marketing application related to peer-to-peer rental services within the sharing economy in the tourism sector might be culturally specific and the results are mainly applicable in the Greek market, they could be generalized in other countries with similar characteristics in both Greece and other parts with similar characteristics. Practical implications Tourists are extremely important both for developers and policy makers in tourism industry. For developers such information is important because the expectation of viable markets will motivate investments. For policy makers, this type of information will help them to respond more adequately through regulation tools and programs. From a practical perspective, the tourism operators may benefit from focusing on their differentiating features and aligning their marketing communication with their tourists’ aspirations by developing, optimizing and customizing their websites according to the needs of the customers and the extension of touristic activities to other sectors of tourism industry. Social implications Visitors who choose Airbnb accommodations spend more days travelling; consequently, the market size of the tourism industry expands from the increase in the number of visitors. Originality/value The originality of the paper derives from the understanding of the tourists’ behavior toward the adoption of digital marketing applications related to peer-to-peer rental services within the sharing economy in the tourism sector. More specifically, it identifies the factors that make Greek tourists to use those applications, classifies them into groups according to their attitudes towards those websites and profiles each group of tourists according to their personal and demographic characteristics and their preferences regarding their holidays/travel.

Are tourists with higher expectation more sensitive to service performance? Evidence from urban tourism

Abstract This study aims to revisit the classic topic of tourist satisfaction formation in the context of urban tourism, and contribute to the dialogue by verifying an expectation-as-moderator paradigm. A model depicting the relationship between expectation, service performance, perceived value, and tourist satisfaction was constructed and tested based on three-year survey data collected from two major sectors of tourism industry in Hong Kong (accommodation and attraction), using Moderated Structural Equation Model. The results reveal that the moderation effect of tourist expectation exists in accommodation sector, but does not exist in attraction sector. The conclusion suggests that tourists with higher expectation towards accommodation service tend to be more sensitive to service performance. Theoretical and practical implications are discussed.

DEVELOPING HALAL TRAVEL AND HALAL TOURISM TO PROMOTE ECONOMIC GROWTH: A CONFIRMATORY ANALYSIS

The purpose of this paper is to identify the factors of various backgrounds in the literaturehaving to do with halal purchase intention of Muslim travellers on halal travel andtourism sector. It also aims to investigate which antecedents, among all, that have thedominant determinants toward the development of halal travel and tourism purchaseintention. A total of 255 respondents originating from several major cities of West Javawere involved in random sampling technique to measure their personal perceptionon the determinant factors of halal purchase intention. Data were collected throughstructured questionnaire with a five-point Likert scale. The questionnaire has beendivided into two main parts, the first part identifies the respondent identity, while thesecond part provide 6 main sub-part statements on halal awareness, personal societalperception, religious belief, halal marketing, halal travel & tourism, and infrastructure.Confirmatory Factor Analysis (CFA) will be used to acquire the most critical to the leastcritical indicators in explaining purchase intention on halal travel and tourism industrysector. The paper concludes that most customers rely on halal marketing, making itthe dominant determinant factor. Meanwhile, the second dominant determinant ishalal travel and tourism. Then, the third determinant is halal awareness. Religiousbeliefs and personal societal perceptions are the last two priorities. This paper offers adetailed insight into various behaviors of customer’s purchase intention on halal traveland tourism sector as well as delivers a new model of purchase intention throughdetailed latent-variables. Finally, the relevant stakeholders, in particular government,should enhance the halal marketing on travel and tourism through various programsand activities, such as massive promotion, socialization, and literacy.

PERAN PUBLIC RELATIONS DALAM MEMBANGUN CITRA DI ATLANTIS LAND SURABAYA

Surabaya had a tourism industry sector that people was often known as Kenjeran Park Surabaya.Kenjeran Park was a potential tourism industry, because there was also a culinary tour thatsupportedpeople in spending holiday with their family. In 2017 in Kenjeran Park there is a newtheme park called Atlantis Land Surabaya.The researcher was interested in researching this researchbecause wanted to know the role of public relations Atlantis Land as a relatively new theme park inSurabaya to build its image and become an icon in Kenjeran Park’s.The literature review used is thepublic relations management process. This research used a qualitative approach and uses descriptivetypes of research. The results of this study indicated that there were some stages in the process ofKenjeran Park’s image formation, one of which was doing promotion that had a purpose to introducepublic about Atlantis Land Surabaya.Keywords: Role of Public Relations, Image, Atlantis Land

WISATA PERBATASAN (CROSS BORDER TOURISME) UNTUK KESEJAHTERAAN PENDUDUK LOKALDI KAMPUNG SOTA, DISTRIK SOTA, KABUPATEN MERAUKE

Sota Village has an unique attraction as a cross border tourism between Indonesia and Papua New Guinea and has become the favorite destination in Merauke Regency. This study aims to find and prove the determinant factors of cross border tourism to improve the welfare of local residents in Sota Village, Sota District, Merauke Regency. The type of research used is a qualitative approach by expolarizing information on field data and literature so that data can describe the events that take place factually, systematically and accurately. The results of the study found that cross border tourism has made a positive contribution in supporting the regional economy, business sectors related to the tourism industry sector have increased income, distribution of basic needs, expansion of economies of scale. In addition, infrastructure and other supporting facilities, the community has felt the benefits such as the ease and smooth flow of human and goods mobilization. However, the indigenous people of the Kanum Tribe are still very limited and have not had much direct impact on their welfare. Because they are still very few who are directly involved in business activities related to tourism such as: food businesses, trade, even cultural arts, crafts and so on. Several causes are the quality of human resources is still low, lack of the spirit of entrepreneurship, awareness of the role of the tourism industry sector for economic life. So that the attention of the cultural values ​​and customs of the Kanum Tribe as a native population has not been widely appointed as one of the tourist advantages.
 Keywords: Border tourism, welfare, attention to cultural values

THE EFFECT OF CSR HOTEL DEVELOPMENT ON MICRO BUSINESS POTENTIAL IN ENVIRONMENTAL CONSERVATION

Companies that are engaged in the tourism or hospitality industry sector are also not inferior to implement CSR activities. The development of CSR in the tourism sector, especially hotels, does not run as fast as other business sectors. Social responsibility is an important thing that needs to be considered for the progress of a country and region in particular. The research method used is quantitative. The data used are questionnaires distributed to customers and through direct interviews with farmers micro-entrepreneurs who are partners for Lorin Solo Hotels, Sahid Jaya Solo Hotels and New Kuta Hotels in Bali. The results of the study show that the Development of CSR Hotels has a significant positive effect on the Empowerment of Farmers Micro Enterprises in Environmental Conservation. This means that through the CSR hotel development activities carried out it will have a good effect and make the name of the hotel can be large in the eyes of the wider community and Micro Farmers also become more empowered.
 Keywords: Development of CSR Hotels, Empowerment of Farmers Micro Enterprises

Peran Dinas Pariwisata Dalam Tata Kelola Dan Promosi Kawasan Pariwisata (Studi Kasus di Kecamatan Pemenang Kabupaten Lombok Utara)

The strategy of developing tourism promotion is much done by developing countries is to strengthen the national economy. The tourism industry sector is believed to be a sector in building the economy towards progress. The problem is how the Tourism Office manages tourist attractions that must be solved. The existence of the Office of Tourism in an area will certainly affect the economy by absorbing workers in tourist attractions and surrounding communities. Likewise with the existence of the Tourism Office in Pemenang Subdistrict which is able to help the community around its place of business by providing land / space for pokdarwis members' business activities and providing funds or training for pokdarwis in accordance with the business sector being run. Thus, there will be a significant influence on the workforce or the community if it has been found how much the workforce is absorbed by the Tourism Office in the winning sub-district. And to improve the welfare of the community in an area, the role of the Tourism Office is very much needed in an effort to participate in building and developing the tourism sector in the region and at the national level.

Analisa Faktor Kunjungan Wisatawan Mancanegara dan Penginapan Hotel Terhadap Penerimaan Sub Sektor PDRB pada Industri Pariwisata di Kabupaten Jember Tahun 2008-2018

Indonesia is one country with enormous natural resource potential that can be maximized in the tourism industry sector. Besides that, there is great hope that this tourism sector can increase PDRB in an area. According to the results of the analysis, this study shows the influence of the number of foreign tourist visits and hotel occupancy on the receipt of the tourism industry's PDRP sector in 2008-2018. The data used is time series data from the Central Bureau of Statistics and the Department of Tourism. This research uses quantitative research methods and uses partial addjustmen models using time series processes. In this study, the independent variables are foreign tourists (W1) and hotels (H2) while the dependent variable is PDRP (R). The results of the study using known multiple regression analysis and simultaneous regression test (F test) note that F -st5959.6 confidence below 1 percent indicates that foreign tourists and hotels have a significant effect on PDRP in Jember Regency. Partial regression test (t test) shows that there is a significant influence between the variables of foreign tourists and hotel occupancy on the PDRP of Jember Regency. The magnitude of the effect is that (R2) of 0.95. This means that the PDRP as the dependent variable is explained by the independent variables namely foreign tourists and hotel occupancy by 95% and the remaining 5% is explained by other variables outside the research.

Quality Control System (qcs) Web of Tourism Industry Sector in Palembang City

Each regency/city in South Sumatra Province would be synergized to advance the tourism sector in accordance with the South Sumatra Tourism Development Master Plan for 2016-2025. The problems that exist in the tourism industry in South Sumatra province, especially Palembang City was the difficulty in quality control (Quality Control) because the available performance data and information was incomplete and integrated. The purpose of this study was to produce Quality Control System (QCS) Website of Tourism Industry Sector in Palembang City. This study used the Extreme Programming method. The result of this study was the website http://www.qcs-pariwisata.com, which provided four types of access rights, namely, super admin (overall website manager) or in this case the tourism agency, tourism business owner (this access is obtained if the user has registered and paid the registration fee to be able to post tourist data that is owned), registered visitors, and unregistered visitors.

Thailand's Approach to Destination Resilience: An Historical Perspective of Tourism Resilience From 2002 to 2018

Thailand's inbound tourism industry has grown significantly during the early part of the 21st century. By the end of 2017, Thailand attracted the highest level of international tourist visitation of the 10-nation Association of South East Nations (ASEAN) with 35.38 million international visitors. By 2017, it was the ninth most visited country in the world and ranked second only to China as the most visited national destination in Asia. A key characteristic of Thailand's government destination management and marketing organization [Tourism Authority of Thailand (TAT)] and the private sector of Thailand's tourism industry has been a remarkable capacity for destination resilience. This article focuses on the resilience of Thailand as a destination between 2002 and 2018 through the theoretical prism of organizational resilience and the destination sustainability framework. During this period, Thailand's tourism industry overcame a range of potentially damaging crises and reputational challenges. This article seeks to explain the TAT's commitment to embedding resilience into its strategic planning. TAT's extensive implementation of effective risk and crisis management best practices has enabled Thailand's tourism market to recover rapidly from a range of challenges. TAT's commitment to resilience is enhanced by its extensive cooperation with both its private sector stakeholders and the Pacific Asia Travel Association (PATA), which is headquartered in Bangkok. The Thai tourism industry's commitment to risk and crisis management reflects the importance of tourism to Thailand's national reputation, image, and economy. TAT's close relationship with PATA and ASEAN Tourism, two transnational tourism associations with a strong commitment to destination resilience, has helped to benchmark Thailand's qualitative approach to tourism resilience. TAT demonstrates a clear appreciation that rapid recovery from crisis events and effective contingency management practice require a high level of collaboration with key stakeholders. Numerous private sector stakeholders with a vested interest in the success of Thai tourism represent all sectors of the tourism industry. They have readily contributed their resources and support to Thailand's marketing campaigns.

Repertory grids and the measurement of levels of community support for rural ecotourism development

ABSTRACTMany of the world’s iconic ecotourism attractions reside in heterogeneous rural localities (or places). Over time the nature of these settings evolve, which can lead to tourism and other industry sectors (e.g. forestry, mining, agriculture etc.) at different times coming to hold positions of legitimacy in the eyes of local people. Local people will form opinions on the merits of ecotourism development on the basis of an evolving interplay of economic, environmental and social forces. These forces are framed on the basis of a locality’s history, as well as on the basis of current conditions. In the present paper the authors will explore the merits of employing Personal Construct Theory based repertory grids as a methodological tool to understand the subjective realities of local people.Drawing on the results an expanding body of scholarship that has used repertory grid methodologies in destination image studies; the authors will offer comment on the merits whereby repertory grids can be taken out of an academic led research setting and used within communities themselves to shed light on the individual perceptions that variously cause support or opposition to ecotourism development.

Value of the Firm in Capital Structure Perspective

SUMMARY This study aims to examine whether profitability, firm size, institutional ownership, growth affect the capital structure and whether profitability, firm size, institutional ownership, growth affect the value of the company through the capital structure. The sample used in this research is the tourism industry sector companies listed in Indonesia Stock Exchange 2007-2014 period, which has complete financial report and published in Indonesian Capital Market Directory (ICMD) as many as 19 companies. The data collected were analyzed using Path Analysis. Path analysis obtained that Return on Equity (ROE), Institutional Ownership (KIS), Growth Assets (GA) and Debt Asset Ratio (DAR) is the direction or positive with Value of the Firm (PRICE) where every increase ROE, KIS and GA followed by a rise in PRICE. On the other hand Firm Size (SIZE) has a negative relation to PRICE where every increase of SIZE is followed by decrease of PRICE.

ANALISIS POTENSI DAN PELUANG SEBAGAI DESTINASI WISATA PENGAMATAN BURUNG ENDEMIK (BIDRWATCHING)

Tourism Regions West Flores is not only a tourist attraction Komodo National Park (KNP) as a World Heritage Site which has become an international tourist attraction. However, West Flores also stores the value of diversity of fauna in the form of four species of birds that have the potential as a tourist endemic bird watching. From the tourist market trend in the past 10 years, tourists birdwatchers (Birdwatcher) are rising significantly. So that this phenomenon provides a significant opportunity for Indonesia as a State No. 1 in the world as a country which has the largest number of endemic birds in the world with 372 endemic bird species. This is very good potential to be developed in improving the welfare of society through the development of alternative tourism industry sector.

Energy efficiency and carbon efficiency of tourism industry in destination

This study proposed the measuring models for the energy efficiency and carbon efficiency of the tourism industry in destination by the detailed bottom-up analysis method, the theory of life cycle assessment, and material flow. The Wulingyuan Scenic and Historic Interest Area (WSHIA) in China was chosen as the research area; the energy efficiency and carbon efficiency of tourism industry in the WSHIA were measured and analyzed from 1979 to 2015. The research results showed that energy efficiency and carbon efficiency of tourism sectors and the whole tourism industry were improved with the evolution of the stage of tourism life cycle. There was a big discrepancy in energy efficiency and carbon efficiency among different sectors of tourism industry. Tourism activity had the highest of direct and total energy efficiencies and carbon efficiencies. Compared with the industries, the tourism industry in the WSHIA belonged to the low energy consumption and green low-carbon industry. The energy and environmental policies and the different strategies on the improvement of energy efficiency and carbon efficiency of tourism industry should be formulated and implemented by the government sector of tourism management and the tourism enterprises for green and low-carbon development of tourism destination.

Tourism Enterprise Cooperation Specifics: Comparative Study of Riga and Novosibirsk Travel Agencies

Enterprise cooperation has been analysed from many aspects - global competition, new innovations in technology advancements, tendencies of direct sales in tourism, increase of tourist experience; these are the main driving forces that are pushing traditional travel agencies out of the market and transforming the tourism intermediates into new open business model. Cooperation and networking creates ability to achieve goals that an enterprise is not capable of achieving on its own, thus giving rise to a new phenomenon referred to as collaborative advantage.Networking and collaboration in the tourism sector has gained importance particularly since these networks promote the spread of information and strengthens the connections between heterogeneous sectors of tourism industry, private and public companies, international partners, contribute to more sustainable tourism development that has greater actuality this year as the United Nations General Assembly announced 2017 as the International Year of Sustainable Tourism for Development. Research is based on qualitative research method of 5 case studies from each of two destinations Riga and Novosibirsk; using semi-structured interviews with company managers that allows interaction with each study object and gives advantage of collecting more detailed information, analysing motivation for involvement in cooperation. Article aims to investigate if there are cooperation peculiarities for the different types of travel agencies and tour-operator enterprises.Cooperation factors for analyses include cooperation importance, objectives, motives, trust, coordination, networking coverage, frequency and other important indications. Despite the fact that all examined tourism enterprises are involved in cooperation activities, in conclusion the study indicates the differences in cooperation habits, advantages and disadvantages of these studied tourism enterprises.

Faktory kvality destinace z pohledu poskytovatelů služeb

The article is focused on the issue of the perception of the destination quality. Primary research has been concerned with the evaluation of individual quality factors by service providers distributed by sectors in tourism industry. According to the service providers, the most significant factors of destination quality are the sense of security, the quality of staff in tourism services, and natural attractions. On the other hand, the least important factor for the service providers was local transportation followed by additional infrastructure. Factors were rated depending on the type of service provider, the overall quality of the destination, and the destination management activity in the destination. The dependence of the assessment of the destination quality factors on the type of provider was demonstrated in 13 factors, the overall quality assessment of the destination for 10 factors and the destination management activities in the given destination for 6 factors out of a total of 19 factors examined. It is also pointed to differences in perceptions between service providers and visitors. The authors also refer to the dependence of the significance of the destination quality factors on the predominant form of tourism. The recommendations for providers and organizations of destination management are suggested.

Understanding the Opportunities of Adventure Tourism

Adventure tourism is a quickly growing field in the industry, but is not commonly applying special marketing methods by the management. The prominent growth of travel industry has mounted into new directions within the tourist market. The whole concept of traveling has changed and consequently the applications of marketing need revision and adaptation. Adventure traveling is one of the young and growing sectors in tourism industry. The growing number of adventure travel providers has increased competition; however, the applied marketing methods are merely following the principles of regular travel marketing. Ultimately, the possibilities are so abundant, that the adventure travel market itself is developing even newer dimensions. Experimenting by an escapade is no longer a matter of back bagger spirited travelers, but varieties of new segments are consuming adventure journeys. This transformation entitles for a systematic analysis on effective marketing strategies, adapted from traditional service marketing concepts.

A Study of MICE Tourism Dynamics in Auto Expo 2016

Business tourisms sector, which is also known as MICE – Meetings, Incentives, Conferences and Exhibitions Sector - is a high value, high visibility niche tourism sector. It is one of the fastest growing sectors of tourism industry. As per International Congress and Convention Association, International Convention Industry is estimated to be US $ 280 billion. India ranks 31st globally with a share of US $ 4.8 billion, and a potential to be among the top 20 destinations in the world for hosting international conventions, exhibitions and events. Auto Expo is Asia's largest automotive show. From providing a platform to the Indian automotive industry for showcasing its expertise to becoming a sourcing hub for the global automobile industry to launch itself in the Indian market, Auto Expo has evolved significantly since its inception in 1985. In view of the growth potential of business tourism sector and its impact on nation’s economy, this research paper envisages to contribute to the understanding of MICE Tourism dynamics in Auto Expo with respect to the perceptions of four key players, viz., delegates visiting the event; exhibitors; venue management; and key organizers. The study profiles the delegates and measures their perceptions with respect to their purpose of visit, and satisfaction levels in respect of venue infrastructural facilities and variety of automobiles exhibited. The paper also studies the various categories of organizations exhibiting in Auto Expo; their purpose of participation; the degree to which their business outcomes have been met; and their satisfaction levels with respect to venue infrastructure. The paper also discusses the roles and perceptions of key organizers like ACMA, CII and SIAM in sponsoring the event. Finally, it also studies the strategies formulated by India Expo Mart (Venue) in marketing Auto Expo to major stakeholders, thereby providing a comprehensive understanding of MICE Tourism dynamics.