Touch-screen Kiosk Research Articles

Remote Sensing and Assessment of Compound Groundwater Flooding Using an End-to-End Wireless Environmental Sensor Network and Data Model at a Coastal Cultural Heritage Site in Portsmouth, NH.

The effects of climate change in the forms of rising sea levels and increased frequency of storms and storm surges are being noticed across many coastal communities around the United States. These increases are impacting the timing and frequency of tidal and rainfall influenced compound groundwater flooding events. These types of events can be exemplified by the recent and ongoing occurrence of groundwater flooding within building basements at the historic Strawbery Banke Museum (SBM) living history campus in Portsmouth, New Hampshire. Fresh water and saline groundwater intrusion within basements of historic structures can be destructive to foundations, mortar, joists, fasteners, and the overlaying wood structure. Although this is the case, there appears to be a dearth of research that examines the use of wireless streaming sensor networks to monitor and assess groundwater inundation within historic buildings in near-real time. Within the current study, we designed and deployed a three-sensor latitudinal network at the SBM. This network includes the deployment and remote monitoring of water level sensors in the basements of two historic structures 120 and 240 m from the river, as well as one sensor within the river itself. Groundwater salinity levels were also monitored within the basements of the two historic buildings. Assessments and model results from the recorded sensor data provided evidence of both terrestrial rainfall and tidal influences on the flooding at SBM. Understanding the sources of compound flooding within historic buildings can allow site managers to mitigate better and adapt to the effects of current and future flooding events. Data and results of this work are available via the project's interactive webpage and through a public touchscreen kiosk interface developed for and deployed within the SBM Rowland Gallery's "Water Has a Memory" exhibit.

Public engagement with science: a novel researcher-led collaboration with a major UK science centre

ABSTRACT Science communication is a key component of the academic process. Science centres provide researchers with an opportunity to convey their findings directly to the public, who in turn can be sure that they are receiving information from a trusted source. Therefore, this paper focuses on a new researcher-led public engagement project situated within a major UK science centre. The project utilises three freestanding digital touchscreen kiosks that provide visitors with the opportunity to learn about science through active participation (e.g. interactive research studies) as well as through more traditional knowledge exchange routes (e.g. static images with text), and it tested the effectiveness of onscreen QR codes as a means for maintaining public engagement beyond the initial kiosk experience. Data collected from nearly 10,000 visitor interactions demonstrated a preference for the interactive activities (5,000 complete datasets were collected) over the more traditional passive knowledge exchange content, and the QR codes were shown to provide a promising route to continued engagement. We recommend this approach to scientists, educators, and designers, seeking to develop an effective, practical, updatable, and cost-effective public engagement exhibit within a public science space.

Methods for Adaptive Transformation of Content in Hypertext Format on Corporate TV and Information Kiosks of Educational Institutions

Purpose of the study: to consider and implement in practice a system for displaying content on screens of different resolutions and orientations in relation to an educational institution, using both a pure Smart TV (built-in browser of modern TV) and a player connected to Digital Signage screens. In system engineering, the main emphasis (and, as a result, the key task) is on the absence of duplication of content for different types of output screens (including interactive touchscreen kiosks), which is especially important because the implemented system will be built on free, open-source technologies and integrated into the current university website, which no other proprietary Digital Signage software system can offer.Materials and methods: the study uses different methods of transformation and output of content, but adaptation methods based on cascading style sheets (CSS) are mainly used. The experience of foreign programmers working with adaptive layouts for the web and operating their own blogs was studied (in the “Reference” section). Compromise methods for displaying graphic images and video materials are considered and proposed based on the experience gained during testing of the prototype system.Results: development of a system for displaying content on multi-format screens, requiring minimal subsequent support and intervention from the administrator responsible for filling it with content. An analysis of some potential solutions and their compatibility was carried out, taking into account browser support for CSS3 and HTML5 standards, and working solutions were selected that can be used in the design of individual templates for displaying content in hypertext format and CSS designs (rules) that work for the purpose of the study. The article compares approaches to designing adaptive templates for displaying web content in HTML (hypertext) format. The basic principles are considered under which content intended primarily for a university website can, without a third-party administrator (and also, in some cases, with minimal intervention) be displayed on corporate TV and touchscreen kiosks of universities thanks to the use of cascading style sheets (CSS) and relative units of measurement (vh, vw, vmin, vmax) and tags introduced in HTML5. The article also discusses how to level out the nuances associated with different resolutions of graphic images and screen orientation.Conclusion: the final paragraphs of the article conclude on the nuances of the functioning of the developed system, the effectiveness of which directly depends on methods of implementation and technologies used, chosen and discussed in the article. The implementation of the system will increase the awareness of students of an educational institution about events (announced or conducted), and will allow the system administrator to increase work efficiency by publishing and administering content only in “one window” (for example, on the university website), and the developed output template and/or CSS rules will display it on the internal screens, maintaining readability and perception of information. The developed and tested methods can be used by programmers, working in educational institutions.

터치스크린 키오스크의 유니버설 설계 지침 개발: 화면 크기 및 화면설계요소를 중심으로

Objective: This study aims to develop universal design guidelines for touchscreen kiosks that can be comfortably used by various users such as wheelchair patients and elderly people.<BR><BR>Background: The use of touchscreen kiosks in customer service has been increased; however, various usability problems with the kiosk have been reported.<BR><BR>Method: A literature survey and expert review were conducted to draft the universal design guidelines for touchscreen kiosks; then, a prototype of the kiosk for a fast-food restaurant was built by applying the design guidelines, and its usability was evaluated by comparing it with an original interface for the kiosk of that restaurant.<BR><BR>Results: The revised kiosk design showed better usability than the original design regarding performance time, number of screen touching, number of mistakes and errors, task success rate, and subjective satisfaction.<BR><BR>Conclusion: The universal design guidelines for touchscreen kiosks are proposed based on the results of the usability evaluation conducted in this study.<BR><BR>Application: The proposed design guideline can be applied to the development of various touchscreen kiosks providing good usability to a wide range of users including wheelchair patients, elderly people, and children.

PILOT PROJECT OF HEALTH TESTING MACHINE.

Like an automated teller machine (ATM) in a bank health ATM is a touch screen kiosk hardware designed for managing health related information which allows individuals to access their personal health information through any internet connected web browser. Health ATMs provides quick and convenient preventive health screening they can also connect patients with certified doctors using high definition video conferencing digital medical devices and web/mobile applications. In urban locations these ATMs serves as wellness kiosks as well.

Menu positions influence soft drink selection at touchscreen kiosks

AbstractThe current study investigates whether companies can influence which soft drink consumers select on touchscreen kiosks. Soft drink options presented on touchscreen kiosks are multi‐dimensional stimuli represented by icons and locations. Over time the pairing of icon and location forms an expectation that certain icons will be in certain locations. As a result of these location expectations, changing the order of soft drinks may help consumers consider more healthful items. In the current study, the Coca‐Cola icon was moved from the first to last location and the Coke Zero icon from the third to first. The intervention decreased the number of times Coca‐Cola was sold and increased the number of times Coke Zero was sold. The discussion explores the rationale for the intervention and the importance of fitting interventions into existing choice environments to modify real‐world behavior.

Trends of development of the sphere of services in Russia

The article deals with the dynamics of development of the service sector in Russia in the conditions when the prolonged global economic crisis poses an urgent problem of determining the mechanisms of its overcoming. The economic importance of the service sector objectively increases in the phase of the crisis, as it allows to significantly expand production, makes it possible to equalize the standard of living. The article shows the applicability of the theory of sectors in modern conditions with a shift towards the dominance of the service sector. The development of the Quaternary sector was also noted. It includes information technology, education, research, banking and financial services. The growth of this sector is inherent in a highly developed country, because it is associated with highly qualified personnel. The connection between the development of services with the income of the population and the degree of their differentiation is traced. The growth of consumption, high profitability, fast payback and investment attractiveness of public catering as one of the components of the service sector make it a significant tool for expanding the market of services in the service sector. It is shown that the restructuring of the service sector is a systemic transformation, which means an increase in the share of high-quality products with high added value, carried out on the basis of modern resource-saving and environmentally friendly technologies and has a demand in the domestic and global markets. In order not to lose its position among the leaders of the world economy, Russia today must develop the tertiary and Quaternary sectors of the economy at an accelerated pace. Indicates positive trends, evidence of overcoming. the consequences of the crisis in Russia. For example, there is an increase in the business activity index (PMI), the market of street food and fast food is recovering and begins to grow. Appear innovative trends in shaping the future structure of public catering: the food delivery drones, paying bills in restaurants bitcoin, touchscreen kiosks, mobile apps for restaurant retail and etc. To consolidate the positive trends and required state regulation of development of sphere of services.

Farmers’ Awareness Level about ICT Tools and Services in Karnataka

A study was undertaken to elicit the farmers’ awareness about ICT tools and services in Karnataka. The study was conducted in Koppal district of Karnataka state with 120 respondents. It was found that more than half of the respondents had medium level of awareness on ICT tools and services. Majority of the respondents were aware of mobile advisory services by Agricultural Produce Market Committee (APMC). Almost twothirds of the respondents were aware of KCC (Kisan Call Centre) service. Slightly less than two-fourths of the respondents were aware of touch screen kiosks. The paper also discusses the awareness level of farmers on many other ICT tools.

Radiology Touchscreen Kiosks as a Multi‐modal Replacement for the Viewbox

ObjectiveThe objective of this project is to leverage Information Technology to improve the delivery of radiographic content in the Gross Anatomy course. After considering options including PACS Workstations in a separate Radiographic Anatomy room, web delivered modules, and simply retaining our existing films and viewboxes, the decision was made to replace the ageing fluorescent x‐ray viewboxes installed in all seven Gross Anatomy laboratories with a modern analog that would offer expanded educational utility and flexibility both within and outside of the Gross Anatomy course. This choice balanced cost with the need to update our educational delivery method while delivering expanded content within the dissection lab.MethodsThe Gross Anatomy course at Tulane University School of Medicine is a 185‐contact hour course encompassing lecture, cadaveric dissection, PBL, and Simulation Center sessions across 11 weeks at the beginning of the first year of Medical School. There are 213 students enrolled; 175 are first year students, the remainder are in graduate or Certification programs. At the beginning of the project, each of seven Gross Anatomy dissection laboratories, with 5–6 dissection tables and 28–36 students in each, was equipped with a four‐panel fluorescent x‐ray viewbox installed in the late 1950's that was used to display small sets of film‐based x‐rays as part of the Gross Anatomy curriculum for student study along with an alternate set of x‐ray films that were used during examinations. During a period of educational down‐time during the summer, these viewboxes were replaced in each lab with a 32” (diagonal) portrait‐oriented touchscreen monitor connected to a small wall mounted Windows 10 computer. An expanding library of radiographic content was compiled to complement the systems for student resources, self‐study, and for examinations.ResultsThe resulting benefits of the Radiology Touchscreen Kiosk are fourfold: (1) The relative low cost of smaller touchscreen displays is a small price to pay for the added ease of incorporating and rapidly updating radiographic content directly in the dissection laboratory. (2) The ability to easily navigate and zoom in on imagery has both simplified the viewing experience and increased use. (3) New with these kiosks is the ability to deliver multimedia rich materials and radiographic content beyond a standard film x‐ray allowing for display of MRI, CT scans, and ultrasound video segments. (4) Students now have access to the entire content library outside of scheduled lab sessions, such as when they are dissecting after‐hours.ConclusionsThese Touchscreen Radiology Kiosks have allowed for a tighter, more rapid integration and deployment of radiographic content into the Gross Anatomy course and also offer utility in other courses such as Histology where imagery from our web‐based Virtual Microscopy library can be accessed.Support or Funding InformationThe Department of Structural &amp; Cellular Biology graciously thanks the Office of the Vice Dean for Academic Affairs for their financial support of this project.

What goes on behind closed doors?

Purpose The purpose of this paper was to evaluate the impact of a competition-based intervention combining high-resolution electricity feedback, incentives, information and prompts on college dormitory residents’ energy consumption and participation in demand response events. The authors also investigated changes in individual-level pro-environmental behaviors and examined psychosocial correlates of behavior change. Design/methodology/approach Residents of 39 suites in a freshman residence hall competed against one another to reduce energy consumption and win prizes as part of a three-week competition. Feedback was provided in near real-time at the suite-level via an interactive touch-screen kiosk. Participants also completed baseline and follow-up surveys. Findings Electricity use among all suites was approximately 6.4 per cent lower during the competition period compared to baseline, a significant reduction. Additionally, participants reported engaging in various pro-environmental behaviors significantly more frequently during the competition relative to baseline. Changes in pro-environmental behavior were associated with changes in level of group identification and perceived social norms. Practical implications In three weeks, dormitory residents saved 3,158 kWh of electricity compared to baseline – the equivalent of more than 3,470 pounds of carbon dioxide emissions. The findings provide evidence that real-time feedback, combined with incentives, information and prompts, can motivate on-campus residents to reduce energy consumption. Originality/value The authors contribute to a limited body of evidence supporting the effectiveness of dorm energy competitions in motivating college students to save energy. In addition, the authors identified individual-level behavioral and psychosocial changes made during such an intervention. University residential life planners may also use the results of this research to inform student programming.

Usability testing of a 3D touch screen kiosk system for way-finding

This study aimed to determine the usability of a 3D touch screen kiosk system for way-finding at a shopping mall in Ankara, Turkey. The usability testing was conducted in collaboration with 15 authentic users and the usability problems were determined by giving authentic tasks to them. The data were collected using a usability testing form. The participants were given six authentic tasks and asked to complete them using the kiosk. The data were analyzed using descriptive statistical methods, content analysis, and the Mann-Whitney U Test. The tasks were completed with a high rate of success. There was no significant difference between the task durations of male and female participants. The main findings of the study show that prior experience using the kiosk and giving guidance during usage reduces the duration of the tasks, that there are certain problems with the touch screen and its 3D properties, participants' transfer of the types of interaction with which they are familiar to the kiosk experience leads them to make mistakes, and there are some usability problems related to the interface and content design. The results of this study and its suggestions about information and interface design can be used to design more usable kiosks.

The mental health status of ethnocultural minorities in Ontario and their mental health care.

BackgroundMental disorders are a leading cause of disability and early mortality. The objective of this study was to describe and compare psychosocial indicators and mental health service use among ethnoculturally-diverse Ontarians.MethodsThis is a cross-sectional analysis of the Ontario Health Study pilot investigation. Residents were mailed an invitation to one of 3 assessment centres (urban, rural and northern sites) from March 2009 to July 2010. Participants had an interview with a nurse and completed a questionnaire on a touchscreen kiosk. The questionnaire included sociodemographic items, and scales assessing symptoms of depressive symptoms (CES-D) and anxiety (GAD-7), social support (Lubben Social Network Scale), stressful life events, and mental health service use.ResultsEight thousand two hundred thirty-five residents participated, among whom 6652 (82.4 %) self-reported their ethnocultural background as White, 225 (2.8 %) as South Asian, 222 (2.8 %) East Asian, 214 (2.7 %) Southeast Asian, 197 (2.4 %) Black, and 28 (0.3 %) as Aboriginal. Based on their sociodemographic characteristics, participants from these ethnocultural minority groups were matched to White participants. Black participants reported significantly greater stressful life events than White participants (p = .04), particularly death (p < .05), divorce (p = .002) and financial difficulties (p < .001). East Asian participants reported significantly less social support than their White counterparts (p < .001), and this was not confounded by measurement variance. Mental health service use was significantly lower in all ethnocultural minorities except Aboriginals, when compared to White participants (p = .001).ConclusionsThere is a high burden of psychosocial distress in several preponderant ethnocultural minorities in Ontario; many of whom are not accessing available mental health services.

Design of the Touchscreen Kiosk-Based Local Area Tour Guide System

Touchscreen kiosks are widely used to automate various services. Automatic teller machines, certificate-issuing machines found on university campuses, and ticket machines found in airport terminals and bus terminals are examples of such kiosks. Since localized real-time information, interactive touch-control services, and value-added integrated marketing services are extremely important services to tourists, this paper introduces the design of a tourist guide system running on touch screen kiosks. A kiosk is connected to the bus information system, an Internet broadcast system, online shopping and a web portal, and allows users to select one of the services.

Correlates of oncologist-issued referrals for psycho-oncology services: what we learned from the electronic voluntary screening and referral system for depression (eVSRS-D).

Depression in cancer patients is under-recognized and under-treated. To better identify depression, we designed a voluntary depression screening system. Based on its data, we examined trends in oncologist-issued referrals for the psycho-oncology service (POS). The Electronic Voluntary Screening and Referral System for Depression (eVSRS-D) comprises self-screening, automated reporting, and referral guidance. Using touch-screen kiosks at a tertiary hospital in Korea, participants with cancer completed the Patient Health Questionnaire-9 at their convenience, received the results, and reported their willingness to participate in POS. At oncology appointments, oncologists received the screening reports and issued referrals following pre-recommended guidelines. The correlates of actual referrals were examined across all participants and within the willing and non-willing groups. Among the 838 participants, 56.3% reported severe depression symptoms, 30.5% wanted a referral, and 14.8% were actually referred. The correlates of participants' desire for referral were more severe depression symptoms, being unmarried, and being metastasis and recurrence free. Among all participants, the correlates of actual referrals were unemployment, less severe depression symptoms, poorer performance, treatment status, and wanting a referral. The sole correlate of actual referrals within the non-willing group was poorer performance, and no significant correlates existed within the willing group. The non-referrals were mostly (87.1%) because of postponed decisions. The eVSRS-D cannot definitively diagnose major depression but may efficiently self-select a population with significant depression symptoms. The patients' willingness to engage the POS most strongly predicted the actual referrals. Oncologist reviews of screening reports may not result in further depression severity-specific referrals.

Implementation of a diabetes education kiosk in a low-income clinical setting: a community implementation process.

The rapid rise in rates of diabetes among the U.S. population1 underscores the crucial need for assistance in everyday self-management of chronic illness.2,3 Yet, a major gap exists in the dissemination and implementation of research findings on 1 ) the extent to which communities are aware of best practice guidelines for diabetes prevention and management and 2 ) strategies for assisting communities in adopting identified best practices.4 A community needs assessment of key stakeholders in central Texas revealed a need for diabetes patient education in low-literacy rural communities because of residents' limited access to trained educators for diabetes self-management.5 In an effort to address the double challenges of limited access to health care providers (HCPs) and insufficient educational materials for disadvantaged, at-risk populations, the Diabetes Prevention and Management Program (DPMP) at the Center for Community Health Development6 developed a low-literacy, touch-screen computer module, the Diabetes Education Kiosk (DEK). The DEK is a form of interactive behavior-change technology (IBCT) designed to encourage healthy behavior changes by motivating patients to be more independent and improve their self-management with little or no assistance from their HCPs.7 IBCT can also improve communication between patients and health care teams by facilitating clinicians' review of patients' status and guiding delivery of educational messages.8 IBCTs include the use of hardware and software to promote and sustain behavior changes. Examples include e-mail messages, patient-centered websites, personal digital assistants, DVDs, smartphone and iPad applications, voice-response or automated phone calls, and touch-screen kiosks. Touch-screen kiosks or monitors have been used effectively for health education and other medical purposes.9–12 This article describes the pilot implementation of a computer-based touch-screen diabetes educational training tool in a central Texas family medicine residency training clinical setting that serves predominantly low-income and low-literacy patient populations. …

Medical utilization of kiosks in the delivery of patient education: a systematic review.

The utilization of kiosks has previously been shown to be effective for collecting information, delivering educational modules, and providing access to health information. We discuss a review of current literature for the utilization of kiosks for the delivery of patient education. The criteria for inclusion in this literature review were: (1) study discusses the utilization of kiosks for patient health education; (2) study discusses the use of touch screens for patient health information; (3) published in English. Our review includes searches via MEDLINE databases and Google Scholar for the years 1996-2014. Overall, 167 articles were screened for final eligibility, and after discarding duplicates and non-eligible studies with abstract. Full-text review of 28 articles was included in the final analysis. The review of available literature demonstrates the effectiveness of touch screen kiosks to educate patients and to improve healthcare, both at a performance and cost advantage over other modes of patient education.

Self-service kiosk for testing sunglasses.

BackgroundSunglasses users may only be assured on their ultraviolet protection by purchasing certified products, however they are not able to check if sunglasses are still ultraviolet (UV) protected as they age, unless they resort themselves to a professional who is qualified for using a spectrophotometer and is acknowledged on the standards for providing a report for the user. Current literature establishes safe limits on the exposure of the eyes relatively to the ultraviolet radiation exposure for the UVA and UVB ranges (280 nm – 400 nm). The UV protection is category dependent. Sunglasses are categorized from 0 to 4 and the categories are determined by the lenses transmission’s percentage on the visible range (380 nm – 780 nm).MethodsIn order to overcome inaccessibility of such measurements on sunglasses, a prototype for testing ultraviolet protection on sunglasses, according to Brazilian Standards, has been developed for amateur use. The system consists of assembling UVA and UVB light sources and two UV responsive photodiode sensors, with Erythema action response for measuring UV protection; for categories measurements, combination of white light and LEDs were used for the visible range, as well as a light sensor having spectral response similar to the human eye. Electronics has been developed for controlling the measurements and software has been implemented for providing the report as well as for the user’s interface.ResultsAll the system was embedded as a self-service touch screen kiosk and provides transmittance measurements that are within the deviation limit required by NBR15111, i.e., 0.25%. Measurements were performed in over 45 sunglasses and compared to CARY 5000 – VARIAN spectrophotometer and present a good correlation for the measurements of transmittance in the visible spectral range (r2 = 0.9999) and in the ultraviolet range (r2 = 0.9997).ConclusionsThe prototype identifies the UV protection, for non-corrective sunglasses, according to category of the lens and is available for the public. In addition to educating the population about the importance of wearing protected sunglasses, the prototype has also allowed the public to have access to information about the quality of protection of their own sunglasses in an easy and free testing method.

A rural community's involvement in the design and usability testing of a computer‐based informed consent process for the personalized medicine research project

Many informed consent studies demonstrate that research subjects poorly retain and understand information in written consent documents. Previous research in multimedia consent is mixed in terms of success for improving participants' understanding, satisfaction, and retention. This failure may be due to a lack of a community-centered design approach to building the interventions. The goal of this study was to gather information from the community to determine the best way to undertake the consent process. Community perceptions regarding different computer-based consenting approaches were evaluated, and a computer-based consent was developed and tested. A second goal was to evaluate whether participants make truly informed decisions to participate in research. Simulations of an informed consent process were videotaped to document the process. Focus groups were conducted to determine community attitudes towards a computer-based informed consent process. Hybrid focus groups were conducted to determine the most acceptable hardware device. Usability testing was conducted on a computer-based consent prototype using a touch-screen kiosk. Based on feedback, a computer-based consent was developed. Representative study participants were able to easily complete the consent, and all were able to correctly answer the comprehension check questions. Community involvement in developing a computer-based consent proved valuable for a population-based genetic study. These findings may translate to other types of informed consents, including those for trials involving treatment of genetic disorders. A computer-based consent may serve to better communicate consistent, clear, accurate, and complete information regarding the risks and benefits of study participation. Additional analysis is necessary to measure the level of comprehension of the check-question answers by larger numbers of participants. The next step will involve contacting participants to measure whether understanding of what they consented to is retained over time.

Implementation of interactive transit information kiosks at New York City transit facilities: Analysis of user utilization and lessons learned

Transit Traveler Information Systems (TTIS) comprise a wide range of technologies that transit agencies use to provide reliable and timely transit-related information to customers. The touch-screen interactive information kiosk is an example of these emerging TTIS technologies. This paper examines the implementation of interactive touch-screen information kiosks, known as “On the Go!” Touch-Screen Travel Stations, at Metropolitan Transportation Authority-New York City Transit (MTA-NYCT) facilities in 2011. It analyzes data from passenger intercept surveys, from the kiosks’ built-in application usage logs and from field observations to understand actual passenger utilization of the kiosks and to assess the implications for transit agencies. The field observations also made it possible to obtain a profile of kiosk users, which sheds light on the concept of the “digital divide.” The findings, presented as lessons learned, can help agencies elsewhere develop guidelines and effective strategies for implementing similar interactive transit information systems.

Educating patients about warfarin therapy using information technology: A survey on healthcare professionals´ perspectives

To explore healthcare professionals' views about the benefits and challenges of using information technology (IT) resources for educating patients about their warfarin therapy. A cross-sectional survey of both community and hospital-based healthcare professionals (e.g., doctors, pharmacists and nurses) involved using a purpose-designed questionnaire. The questionnaires were distributed using a multi-modal approach to maximise response rates. Of the total 300 questionnaires distributed, 109 completed surveys were received (43.3% response rate). Over half (53.2%) of the healthcare participants were aged between 40-59 years, the majority (59.5%) of whom were female. Fifty nine (54.1%) participants reported having had no access to warfarin-specific IT-based patient education resources, and a further 19 (38.0%) of the participants who had IT-access reported that they never used such resources. According to the healthcare participants, the main challenges associated with educating their patients about warfarin therapy included: patient-related factors, such as older age, language barriers, cognitive impairments and/or ethnic backgrounds or healthcare professional factors, such as time constraints. The healthcare professionals reported that there were several aspects about warfarin therapy which they found difficult to educate their patients about which is why they identified computers and interactive touch screen kiosks as preferred IT devices to deliver warfarin education resources in general practices, hospital-based clinics and community pharmacies. At the same time, the healthcare professionals also identified a number of facilitators (e.g., to reinforce warfarin education, to offer reliable and easily comprehensible information) and barriers (e.g., time and costs of using IT resources, difficulty in operating the resources) that could impact on the effective implementation of these devices in educating patients about their warfarin therapy. The findings of the study suggest that there is a need for improving healthcare professionals' use of, and access to IT-based warfarin education resources for patients. The study findings also suggest addressing the concerns raised by the healthcare professionals when implementing such IT resources successfully to help educate patients about their warfarin therapy.