Tool For Continuous Improvement Research Articles

I3oT (Industrializable Industrial Internet of Things) Tool for Continuous Improvement in Production Line Efficiency by Means of Sub-Bottleneck Detection Method

The present paper shows how to develop an I3oT (Industrializable Industrial Internet of Things) tool for continuous improvement in production line efficiency by means of the sub-bottleneck detection method. There is a large amount of scientific literature related to the detection of bottlenecks in production lines. However, there is no scientific literature that develops tools to improve production lines based on the bottlenecks that go beyond rebalancing tasks. This article explores the concept of a sub-bottleneck. In order to detect sub-bottlenecks in a massive way, the use of one of the I3oT (Industrializable Industrial Internet of Things) tools developed in our previous work, the mini-terms, is proposed. These mini-terms use the existing sensors for the normal operation of the production lines to measure the sub-cycle times and use them to predict the deterioration of the machine components found in the production lines. The sub-bottleneck algorithms proposed are used in two real twin lines at the Ford manufacturing plant in Almussafes (Valencia), the (3LH) and (3RH), to show how the lines can be continuously improved by means of sub-bottleneck detection.

Redefining the impact of professional development in education with ProDES (Professional Development Evaluation Scale)

This study introduces the Professional Development Evaluation Scale (ProDES), a tool that has been developed to evaluate the impact of professional development as it relates to participants' Learning and Use of New Knowledge and Skills, Organisational Support, Student Learning Outcomes, and reactions. Grounded in Guskey’s (2000) framework for evaluating Professional Development, ProDES was developed with data from five study groups in Turkey and underwent refinement across four factors. Exploratory and Confirmatory Factor Analyses confirmed the scale's structure, accounting for 62.72% of the total variance, with robust fit indices. Within this, ProDES demonstrated high internal consistency and test-retest reliability, with significant correlations validating its effectiveness. The scale's high internal consistency and test-retest reliability ensure that it can be used to make evidence-informed decisions that can foster more effective and supportive professional development activities. As a result, by identifying which professional development initiatives lead to improvements, those associated with professional development can use resources more efficiently, leading to enhanced school and system-wide improvements. Moreover, the use of ProDES can also help schools and education systems track progress over time, making ProDES an invaluable tool for continuous improvement and strategic planning.

Analysis of The Main NBR-ISO Standards in The Implementation of An Integrated Management System For Environment, Health, and Occupational Safety

Purpose: This research aims to provide companies with valuable insights into the implementation of an Integrated Management System (IMS), offering a straightforward and practical approach that addresses both environmental and occupational safety aspects. Design/methodology/approach: This study is based on qualitative research aimed at exploring and analyzing Management Systems to gain a deeper understanding of the requirements of the NBR ISO 14001:2015 and NBR ISO 45001:2018 standards. It emphasizes the use of the SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats) to identify areas for organizational improvement, along with the PDCA cycle (Plan - Do - Check - Act) as a strategic tool for system control and continuous improvement. Additionally, the study investigates the key factors that facilitate or hinder the implementation of these standards using the Root Cause Analysis method. Findings: An analysis of the NBR ISO 14001:2015 and NBR ISO 45001:2018 standards in the implementation of an IMS revealed that the SWOT matrix and the PDCA cycle are essential tools for effective planning. The study concludes that successful system implementation requires not only a thorough understanding of the standards' criteria but also a robust organizational culture that supports compliance and continuous improvement. Discussion: Management systems based on the NBR ISO 14001:2015 and NBR ISO 45001:2018 standards have experienced growing market demand. Implementing these systems is crucial for maintaining a company's competitiveness. However, the complexity of their structure and the associated high costs present significant barriers for many organizations, limiting their ability to compete with more established firms.

Post-project financial auditing as a continuous improvement tool for SMEs

Post-project financial auditing is a critical tool for ensuring transparency, accountability, and financial accuracy within small and medium-sized enterprises (SMEs). As SMEs navigate project-based operations, it is essential to assess the financial outcomes of completed projects to inform future decision-making and resource allocation. This review explores the role of post-project financial auditing as a continuous improvement tool in SMEs, highlighting its ability to enhance financial discipline, improve cost control, and promote long-term financial sustainability. By examining key aspects of project revenues, expenditures, and profitability, post-project financial audits provide insights into financial performance that are essential for strategic planning. These audits help identify budget deviations, resource misallocations, and cost inefficiencies, enabling SMEs to adjust future financial planning and project management practices. In doing so, audits contribute to refining budgeting processes, promoting data-driven decision-making, and reducing financial risks in subsequent projects. The review also emphasizes the benefits of post-project auditing in fostering a culture of financial responsibility within SMEs. Through the audit process, SMEs can strengthen internal controls, monitor compliance with financial regulations, and ensure that project outcomes align with organizational financial goals. Additionally, the integration of audit findings into future financial strategies enables SMEs to continuously improve their profitability, mitigate risks, and enhance overall financial stability. Despite the clear advantages, challenges such as resource constraints, data management issues, and limited audit expertise can hinder the adoption of post-project audits in SMEs. The review offers practical recommendations to address these challenges, advocating for the use of scalable audit frameworks, digital tools, and ongoing staff training to support effective auditing practices. Ultimately, post-project financial auditing represents a vital mechanism for driving continuous improvement and ensuring the financial resilience of SMEs in an increasingly competitive marketplace.

Ten years of walk the line

AbstractWhile the process safety principles conduct of operations, operational discipline, and operational readiness, have been a part of risk‐based process safety since the inception, recognizing the need for a formal management system connecting them and optimizing their value is a more recent concept introduced around 2010 with Walk the Line. Conduct of operations is concerned with how work is done in a manufacturing unit to produce consistent results. The philosophy behind Walk the Line is that to successfully produce consistent results, there are elements of leadership identifying the right tools, operators executing tasks correctly, and technical people monitoring results and changing the tools for continuous improvement. Each of these disciplines, management, operational, and engineering should be in place to ensure consistent performance and repeatable results. This paper reflects on the last 10 years of Walk the Line and highlights features of the conduct of operations model that supports a sustainable management system, continuous improvement, and reduction of process safety incidents.

Maturity Assessment of District Health Information System Version 2 Implementation in Ethiopia: Current Status and Improvement Pathways.

Although Ethiopia has made remarkable progress in the uptake of the District Health Information System version 2 (DHIS2) for national aggregate data reporting, there has been no comprehensive assessment of the maturity level of the system. This study aims to assess the maturity level of DHIS2 implementation in Ethiopia and propose a road map that could guide the progress toward a higher level of maturity. We also aim to assess the current maturity status, implementation gaps, and future directions of DHIS2 implementation in Ethiopia. The assessment focused on digital health system governance, skilled human resources, information and communication technology (ICT) infrastructure, interoperability, and data quality and use. A collaborative assessment was conducted with the engagement of key stakeholders through consultative workshops using the Stages of Continuous Improvement tool to measure maturity levels in 5 core domains, 13 components, and 39 subcomponents. A 5-point scale (1=emerging, 2=repeatable, 3=defined, 4=managed, and 5=optimized) was used to measure the DHIS2 implementation maturity level. The national DHIS2 implementation's maturity level is currently at the defined stage (score=2.81) and planned to move to the manageable stage (score=4.09) by 2025. The domain-wise maturity score indicated that except for ICT infrastructure, which is at the repeatable stage (score=2.14), the remaining 4 domains are at the defined stage (score=3). The development of a standardized and basic DHIS2 process at the national level, the development of a 10-year strategic plan to guide the implementation of digital health systems including DHIS2, and the presence of the required competencies at the facility level to accomplish specific DHIS2-related tasks are the major strength of the Ministry of Health of Ethiopia so far. The lack of workforce competency guidelines to support the implementation of DHIS2; the unavailability of core competencies (knowledge, skills, and abilities) required to accomplish DHIS2 tasks at all levels of the health system; and ICT infrastructures such as communication network and internet connectivity at the district, zonal, and regional levels are the major hindrances to effective DHIS2 implementation in the country. On the basis of the Stages of Continuous Improvement maturity model toolkit, the implementation status of DHIS2 in Ethiopia is at the defined stage, with the ICT infrastructure domain being at the lowest stage as compared to the other 4 domains. By 2025, the maturity status is planned to move from the defined stage to the managed stage by improving the identified gaps. Various action points are suggested to address the identified gaps and reach the stated maturity level. The responsible body, necessary resources, and methods of verification required to reach the specified maturity level are also listed.

Orchestrating the ecosystem for data‐driven digital services and solutions: A multi‐level framework for the realization of sustainable industry

AbstractThe purpose of this study is to investigate how large manufacturing firms can orchestrate their ecosystem for the successful co‐creation of data‐driven digital services and solutions as a way to achieve sustainable industry benefits. An exploratory single‐case study approach has been adopted for this study, which included 23 in‐depth interviews conducted with informants from seven Swedish and international companies involved in a transportation ecosystem. Based on the analysis, this study has developed a multi‐level framework for ecosystem orchestration that contains three main operational levels: individual, organization, and ecosystem, with an integrated sustainable industry benefits section as the outcome of this process. By providing a detailed account of ecosystem orchestration, this study contributes to the successful co‐creation of digital services and solutions. In addition, insights from this research can be used as a continuous evaluation and improvement tool for managers to orchestrate their ecosystem for digital servitization.

Developing Dashboard Analytics and Visualization Tools for Effective Performance Management and Continuous Process Improvement

Performance management and continuous process improvement are essential for businesses to monitor how well their operations are running, find ways to improve them, and bring about good change. However, making decisions based on data in these areas can be challenging because performance data is complicated. This research looks into how panel analytics and data visualization tools can help manage performance well and make processes better all the time. A literature study is done on performance management frameworks, process improvement methods, data visualization techniques, and dashboard solutions that are already out there. The Lean, Six Sigma, and balanced scorecard methods are looked at for success indicators and metrics. It also looks into data visualization tools' design principles and methods like dashboards, tables, charts, and interactive features. Interviews, observations, document reviews, and internal files are ways a case organization gathers both primary and secondary data. Key performance indicators for quality, delivery, productivity, safety, and customer happiness are found in several different business roles and processes. To look at performance trends and relationships, SPSS is used for descriptive statistics and hypothesis testing. Interactive dashboard examples that use different data visualization methods are created by thinking about how the user will experience it, how it will work with other systems, and how it will help them make decisions. Dashboards let you dig deeper into processes, determine why problems happen, and compare actuals to goals. Usability testing checks how easy the tools are and how well decision-makers can learn from them. The results show that dashboard analytics can make handling performance and improvement projects easier based on data. Insights made it possible to keep track of KPIs, find methods that were not working well, and work together across teams. There are also talks about problems with data quality and change management.

Development of manufacturing engineering program of Bulacan State University using employability tracer study

<span lang="EN-US">Tracer study is one of the continuous quality improvement tools for curriculum development. The graduates are invited to answer the tracer form to determine their employability. Since the Manufacturing Engineering program in Bulacan State University (BuLSU) is the youngest engineering program, there is minimal data on graduates available, especially on the details of their first jobs, such as the first job related to the program, time taken to land their first job, gross monthly salary, and learning competencies. The demographic profile of the manufacturing engineering graduates from 2015 to 2019 is preserved and remains strictly confidential for the safety of their identification. Correspondingly, the study applied a cross-sectional retrospective survey method. Moreover, 67.41% of manufacturing engineering graduates responded. The employment rate of manufacturing engineering graduates was 93.38%, whereas regular or permanent in their current employment was 84.40%. Furthermore, data show that they are employed within less than a month, 50.97% of responses. Lastly, the primary learning competency that manufacturing engineering graduates consider is critical thinking skills, with a response rate of 86.11%, followed by problem-solving skills, with 81.94% responses, while third was communication skills, with a rate of 78.08%. Ultimately, the recommendations for further curriculum and program improvement are exhibited.</span>

Untangling the cumulative impact of big data analytics, green lean six sigma and sustainable supply chain management on the economic performance of manufacturing organisations

Big data analytics provides up-to-date information to facilitate organisational decision-making and boost economic performance. However, an organisation’s big data analytical capability must be investigated to determine its importance in driving economic performance through continuous improvement and sustainability-related tools such as green lean six sigma and sustainable supply chain management. We conducted an empirical study and obtained 443 effective responses from managerial staff working in small and medium-sized organisations in Pakistan. Using structural equation modelling and artificial neural networks, we investigate the effects of big data analytics, green lean six sigma and sustainable supply chain management on economic performance. Our result shows that green lean six sigma and sustainable supply chain management partially mediate the relationship between big data analytics and economic performance. Although the implementation of sustainable supply chain management is identified, it is supported by technological but not cultural compatibility in the current operating environments of the organisations. As a theoretical contribution, this study enriches the literature on digitisation by relating it to the dynamic capability theory. As per practical contribution, this study reveals that the amalgamation of big data analytics, green lean six sigma, and sustainable supply chain management strengthen the organisation’s economic performance.

Lean transportation tools towards waste reduction and digital transformation in the offshore industry: an action-research

Purpose To address the absence of Lean in transportation logistics in the digital era, this study aims to investigate the application of Lean transportation (LT) tools to reduce waste and facilitate the digital transformation of dedicated road transportation in the offshore industry. Design/methodology/approach The study adopts action research with a multimethod approach, including a scoping review, focus groups (FG) and participant observation. The research is conducted within the offshore supply chain of a major oil and gas company. Findings Implementing LT’s continuous improvement tools, particularly value stream mapping (VSM), reduces offshore transportation waste and provides empirical evidence about the intersection of Lean and digital technologies. Applying techniques drawn from organisational learning theory (OLT), stakeholders involved in VSM mapping and FGs engage in problem-solving and develop action plans, driving digital transformation. Waste reduction in loading and unloading stages leads to control actions, automation and process improvements, significantly reducing downtime. This results in an annual monetary gain of US$1.3m. The study also identifies waste related to human effort and underutilised digital resources. Originality/value This study contributes to theory and practice by using action research and LT techniques in a real intervention case. From the lens of OLT, it highlights the potential of LT tools for digital transformation and demonstrates the convergence of waste reduction through Lean and Industry 4.0 technologies in the offshore supply chain. Practical outputs, including a benchmarking questionnaire and a plan-do-check-act cycle, are provided for other companies in the same industry segment.

Factors That Impact the Dynamics and Effectiveness of Work Teams during the Implementation of Continuous Improvement Tools in the Manufacturing Industry: A Systematic Literature Review

Currently, because of global competition, companies within the manufacturing industry must implement new organizational and production techniques to compete and stay active. The use of continuous improvement tools has become an opportunity and an effective strategy to achieve this. However, there is evidence that many continuous improvement programs are not successfully implemented due to a lack of information related to human management during the implementation of these projects in the manufacturing industry. In this context, the objective of this research is to identify factors influencing the dynamics and effectiveness of work teams for the implementation and development of continuous improvement tools in the manufacturing industry. A literature review was conducted using the PRISMA method, considering scientific articles related to the main factors that affect the dynamics and effectiveness of work teams in relation to the implementation of continuous improvement tools. From the review and evaluation of the studies, 60 factors were identified that affect the effectiveness of work teams in relation to continuous improvement within the manufacturing industry. Subsequently, a Pareto analysis was conducted on the critical success factors based on the number of occurrences in the analyzed literature, identifying 32 critical success factors considered vital for the implementation of continuous improvement projects. It is concluded that the factors arise from two common elements, the involvement of senior management and the company’s own culture. Therefore, to ensure the effectiveness of work teams and their continuous improvement projects, management must focus attention on this cultural change mainly by providing the necessary resources for the development of the project, establishing an adequate and effective reward system, and, most importantly, directing efforts towards staff empowerment.

Poboljšanje Lean angažmana kroz korišćenje poboljšane komunikacije, prepoznavanja i digitalizacije tokom pandemije Kovid-19 u postrojenju za mašinsku obradu pogonskih sklopova JLR

During the COVID-19 Pandemic, many companies around the world continued to implement and drive adherence to Lean principles. However, there are a number of key challenges each company would face when implementing Lean, one of those main challenges being workforce engagement. One way of measuring the engagement of Lean principles is by assessing adherence. In manufacturing organisations around the world, there are differing motivations, and these can be dependent on a number of aspects, such as culture and organisational structure. Therefore, it is imperative to understand employees' motivations in relation to the adherence to Lean principles. This 3-year study of Lean principles assesses the adherence in Jaguar Land Rover's (JLR) Powertrain Machining Facility. It also examines methods of instigating a new recognition process, developing an improved communication method, and creating digital solutions to training issues. The main achievement of the research is improving the adherence to the Lean principles, improving adherence to standardised working practices, and improving the utilisation of problem-solving and continuous improvement tools.

ПРОЦЕССНЫЙ ПОДХОД К УПРАВЛЕНИЮ И ИНСТРУМЕНТЫ СОВЕРШЕНСТВОВАНИЯ ПРОЦЕССОВ СИСТЕМЫ МЕНЕДЖМЕНТА КАЧЕСТВА ОРГАНИЗАЦИИ

The search for the most effective management approaches is due not only to the desire of enterprises for competitive advantage, but also to the fulfillment of the requirements set out in the new version of the GOST R ISO 9001-2015 standard, which focuses on continuous improvement, meeting customer requirements and increasing their satisfaction. This should be reflected in improving the quality of products and services, taking into account future needs and expectations, correcting, preventing or reducing the impact of undesirable influences, improving the results of activities and the effectiveness of the QMS. The article is devoted to the study of the essence of the process approach, as well as the search for tools for continuous improvement of the processes of the organization’s quality management system.

Continuous improvement of the assembly process of an automotive part applying lean manufacturing tools

The object of research: The analysis of the entire assembly process of any automotive part is of utmost importance, given that optimizing any indicator such as time, cost, labor, materials, among others, will allow increasing the productivity and efficiency of the companies.
 Investigated problem: analyze how to reduce cycle time in the assembly process of an automotive part that is sold to Ford, this with the purpose of reducing costs and delivery times by making use of industrial engineering tools, specifically techniques related to lean manufacturing.
 The main scientific results: the assembly process of the upper B Post of the F-CX727 platform was optimized, through continuous improvement tools, improving indicators such as the reduction of cycle time and the cost of the product sold to the customer.
 The scope of practical application of the research results: auto parts companies specialized in the manufacturing of products for the automotive industry require the application of continuous improvement tools necessary to balance assembly lines and make incremental improvements in an organization.
 Innovative technological product: The use of soft techniques and methodologies allows a company to be flexible in its assembly system, this allows it to generate value in its processes as well as the control and reduction of key efficiency indicators.
 Scope of the innovative technological product: the scope of the research work is basically to present the development of continuous improvement techniques for an assembly product made in an auto parts industry in Mexico with the purpose of optimizing the process.

Measuring Impact of Lean Manufacturing Tools for Continuous Improvement on Economic Sustainability

Measuring Impact of Lean Manufacturing Tools for Continuous Improvement on Economic Sustainability

Health Information System Strengthening During Antenatal Care in Haiti: Continuous Quality Improvement Study.

Journey to 9 Plus (J9) is an integrated reproductive, maternal, neonatal, and child health approach to care that has at its core the goal of decreasing the rate of maternal and neonatal morbidity and mortality in rural Haiti. For the maximum effectiveness of this program, it is necessary that the data system be of the highest quality. OpenMRS, an electronic medical record (EMR) system, has been in place since 2013 throughout a tertiary referral hospital, the Hôpital Universitaire de Mirebalais, in Haiti and has been expanded for J9 data collection and reporting. The J9 program monthly reports showed that staff had limited time and capacity to perform double charting, which contributed to incomplete and inconsistent reports. Initial evaluation of the quality of EMR data entry showed that only 18% (58/325) of the J9 antenatal visits were being documented electronically at the start of this quality improvement project. This study aimed to improve the electronic documentation of outpatient antenatal care from 18% (58/325) to 85% in the EMR by J9 staff from November 2020 to September 2021. The experiences that this quality improvement project team encountered could help others improve electronic data collection as well as the transition from paper to electronic documentation within a burgeoning health care system. A continuous quality improvement strategy was undertaken as the best approach to improve the EMR data collection at Hôpital Universitaire de Mirebalais. The team used several continuous quality improvement tools to conduct this project: (1) a root cause analysis using Ishikawa and Pareto diagrams, (2) baseline evaluation measurements, and (3) Plan-Do-Study-Act improvement cycles to document incremental changes and the results of each change. At the beginning of the quality improvement project in November 2020, the baseline data entry for antenatal visits was 18% (58/325). Ten months of improvement strategies resulted in an average of 89% (272/304) of antenatal visits documented in the EMR at point of care every month. The experiences that this quality improvement project team encountered can contribute to the transition from paper to electronic documentation within burgeoning health care systems. Essential to success was having a strong and dedicated nursing leadership to transition from paper to electronic data and motivated nursing staff to perform data collection to improve the quality of data and thus, the reports on patient outcomes. Engaging the nursing team closely in the design and implementation of EMR and quality improvement processes ensures long-term success while centering nurses as key change agents in patient care systems.

Effectiveness of the use of open-ended questions in student evaluation of teaching in an engineering degree

Purpose: The purpose of our research is to show the point of view of the members of the Board concerning advantages, disadvantages and effectiveness of open ended questions used as a complement to closed response questionnaires.Design/methodology/approach: In this paper, we will describe a pilot experience carried out at a Spanish public university where a short questionnaire with open ended questions was launched, and students were invited to comment on their perception of the teaching received.Findings: The response return rate (about 35%) was relatively high compared to other online closed response questionnaires delivered. Moreover, the students’ comments provided valuable information which made the members of the Board of the Engineering Degree chosen reflect. Their reflection was evidence based and led to initiatives and actions to improve the quality of teaching, as well as to get an extensive view of the Degree.Practical implications: Findings reveal that the information retrieved can also be used in multiple ways such as formative feedback or even for improvement of courses and instruction. Originality/value: Student evaluation of teaching is a powerful tool for continuous teaching improvement but the information provided by conventional closed response questionnaires may not be sufficient.

Real-World Application: Six Sigma Quality Tools for Continuous Performance Improvement in Specific Educational Practices: A Systematic Review

The education sector is continuously seeking new approaches to improve the existing educational process while reducing instances of failure. Recently, the use of Six Sigma quality tools as a continuous improvement tool has proven to be a promising solution. To investigate the effectiveness of this method, a systematic literature review was conducted to summarize relevant empirical data on Six Sigma quality tools in education. This systematic review follows the PRISMA criteria (preferred reporting items for systematic reviews and meta-analysis) and utilizes three major databases: Web of Science (WoS), Scopus, and Dimensions. Eleven articles met the given criteria, and the empirical results revealed that Six Sigma quality tools – including Suppliers, Inputs, Process, Outputs and Customers (SIPOC), Pareto analysis, Fish Bone technique, Failure Mode and Effect Analysis (FMEA), and Statistical Process Control (SPC) – could be used in institutions to meet practitioners’ requirements and achieve the desired quality standards. This study will provide a more comprehensive understanding of the benefits of Six Sigma quality tools in education as well as the ways in which they can be used to improve educational quality for students. Six Sigma quality tools are an innovative and promising approach to improving education. As indicated by the findings, further research is recommended to assess the use of the Six Sigma quality tools in evaluating educational interventions in various educational settings, especially at the school level, in order to verify significant improvements in educational quality and, ultimately, better student outcomes.

The benchmarking implementation and management control process as influenced by interplay of environmental and cultural factors: institutional and contingency perspectives

PurposeThe purpose of this paper is to investigate the influence of environmental and cultural factors on the benchmarking implementation process and management control within organizations in the United Arab Emirates (UAE). By exploring the complex interplay of these factors, the study aims to uncover how environmental considerations and cultural dynamics shape the effectiveness and outcomes of benchmarking initiatives in the UAE's unique business environment. The research seeks to provide valuable insights for organizations in the UAE to optimize their benchmarking practices and enhance their overall performance and competitiveness.Design/methodology/approachThe study adopts a mixed-methods approach, combining qualitative and quantitative methods to comprehensively explore the influence of environmental and cultural factors on benchmarking implementation and management control in the UAE. This study draws on the integration of two main theoretical perspectives: institutional theory and contingency theory. This is the first attempt to integrate these different frameworks in a single study. The study presents a case study of Emirates Industrial City (EIC), which has been recognized by global industries for boosting efficiency, cost control, quality and overall operations. The quality method known as benchmarking maximizes the potential for organizations to achieve optimal levels of production efficiency.FindingsThis paper provides compelling evidence that the benchmarking implementation process and management control in the UAE are significantly influenced by the complex interplay of environmental and cultural factors. By recognizing the importance of environmental sustainability and cultural values in guiding benchmarking practices, UAE organizations can optimize their performance and competitiveness. The findings contribute valuable insights to the existing literature, offering practical implications for UAE organizations seeking to leverage benchmarking as a strategic tool for growth and continuous improvement. The findings reveal that UAE organizations incorporating environmental considerations into benchmarking practices demonstrate a proactive approach to sustainability, aligning their goals with eco-friendly practices. Cultural influences, including a culture of collaboration and openness to external learning, contribute to successful benchmarking adoption and knowledge sharing. Moreover, the study highlights that the integration of benchmarking outcomes into the management control process positively correlates with organizational performance. UAE organizations that leverage benchmarking data for decision-making and performance evaluation exhibit higher levels of competitiveness and efficiency.Research limitations/implicationsThis paper has important implications for organizations in the UAE seeking to optimize their benchmarking practices and management control. The study's findings can guide organizations in aligning their benchmarking efforts with environmental sustainability goals and cultural values to enhance performance and competitiveness. Understanding the influence of environmental and cultural factors on benchmarking adoption and implementation allows organizations to foster a benchmarking culture that embraces knowledge sharing and learning. Managers can tailor their approaches to accommodate cultural nuances and enhance the effectiveness of benchmarking initiatives.Originality/valueThis paper contributes to the existing body of knowledge in several ways. Integrated approach: By examining the complex interplay of environmental and cultural factors, this study takes an integrated approach of institutional and contingency theories to understanding their influence on benchmarking implementation and management control. It offers a comprehensive view of how these factors interact to shape organizational practices and outcomes. UAE context: The study focuses specifically on the UAE, providing insights into benchmarking practices within the unique environmental and cultural context of the nation. This research addresses a gap in the literature by examining the influence of these factors in a distinct business environment.