Today's Competitive Environment Research Articles

Grassroots Approach to Forming a Diversity, Equity, and Inclusion Committee in an Academic Radiology Department

Radiology is among the medical specialties that have made the fewest gains in closing the gap in underrepresented minorities and women. Diversity, equity, and inclusion (DEI) initiatives are important for promoting healthy learning environments for trainees, health equity for patients, and equitable career development opportunities for employees, all of which contribute to innovation in today's competitive health care environment. DEI committees can self-organize or form from institutional directives. These committees can implement impactful projects in multiple domains in education, recruitment and retention, department culture, and health equity research. This article describes the formation of a grassroots DEI committee, key initiatives and strategies, and structures for accountability. ©RSNA, 2023 Quiz questions for this article are available in the supplemental material.

THE INFLUENCE OF HUMAN RESOURCES DEVELOPMENT ON THE PERFORMANCE OF THE STATE CIVIL APPARATUS IN THE AGENCY OF PERSONNEL AND HUMAN RESOURCES DEVELOPMENT IN THE CITY OF MAKASSAR

The effective development of human resources plays a crucial role in enhancing organizational performance. In today's competitive environment, organizations recognize the significance of investing in the development of their employees to achieve sustainable success. The Makassar City Regional Personnel and Human Resource Development Agency, like many other institutions, seeks to optimize the performance of its State Civil Apparatus (ASN) employees. However, limited research has specifically explored the relationship between human resource development and employee performance within this context. This study aims to investigate the influence of human resource development on the performance of ASN employees at the Makassar City Regional Personnel and Human Resource Development Agency. The study utilizes primary and secondary data from a sample of 69 individuals. A quantitative approach is employed, and the data is analyzed using simple linear regression analysis. Questionnaires were distributed to the ASN employees, and various analysis techniques were applied, including validity and reliability tests, classical assumption tests, heteroscedasticity tests, hypothesis testing (T test), and coefficient of determination. The findings reveal a significant positive influence of human resource development on employee performance. This implies that increased levels of HR development led to improved employee performance. Therefore, it can be concluded that human resource development significantly affects the performance of ASN employees at the Makassar City Regional Personnel and Human Resource Development Agency.

Modelling the linkage between fossil fuel usage and organizational sustainability

In today's competitive business environment, ensuring the sustainability in long-run remains a key challenge for business organizations. Using fossil fuel-based technologies for in carrying out operating activities may put organizational sustainability at stake. Until now, researcher have not paid much attention to explore these issues. Consequently, following the recommendations of natural-resource-based view current study attempts to identify the issues & sub-issues concerning fossil-fuel usage by businesses and solutions to mitigate the effect of these. To understand the priority order of these identified issues and respective sub-issues, BWM (Best Worst Method) is employed. Further, current work uses VIKOR (VlseKriterijumska Optimizacija I Kompromisno Resenje) to explore the ranks of the proposed solutions considering the issues under consideration. Current analysis indicates “Legislation” to remain the most important issue followed by “Environment.” Further, ‘Sensitising and training employees towards usage of fossil fuel-based technologies with no wastage or minimum wastage’ is observed as the most workable solution in the short-term. The solution “Switching to renewable energy sources” is ranked on the second position. Findings of current study carry significant informational content that may assist organizations in developing the strategic framework to achieving long-term sustainability.

A Study of Consumer Buying Behavior of Ford Brand

Preferences of Ford brand buyers Developing a successful market in today's competitive environment requires an in-depth familiarity with consumer purchasing patterns. The study's goal is to evaluate how satisfied buyers are with their Ford purchases and identify the factors that contribute to their decision to purchase. The study's primary objective was to learn about current Ford car owners' perceptions of the brand's strengths and weaknesses. Researchers use questionnaires to learn about consumer buying habits in relation to variables like brand. Features, mileage, offers, performance, and service. Telephone callings were also used to get feedback from current car owners on how to make the car-buying/-leasing process more convenient for future customers. To help us evaluate the merits and shortcomings of the vehicles, we surveyed 100 people at random. The primary purpose of this report was to survey Ford customers about their experiences with the company's current products and services and analyse those responses in light of what those customers would like to see Ford offer in the future. Brand recognition, product offerings, and pricing were identified as company strengths, while mileage and customer service were identified as areas for improvement.

Systematic Literature Review: “Service Innovation And Customer Experience”

In today's competitive business environment, customer experience has become an increasingly important factor in determining the success of a business. As a result, businesses are constantly looking for ways to improve the experience of their customers through service innovation. Service innovation refers to the development and implementation of new or improved services that better meet the needs and wants of customers. The objective of service innovation is to provide a unique and differentiated customer experience that sets a business apart from its competitors. Although the importance of service innovation in improving customer experience is widely recognized, there is a lack of clarity on how service innovation can be effectively implemented to enhance customer experience. This systematic literature review (SLR) aims to fill this gap by synthesizing existing research on service innovation and its impact on customer experience.

A fuzzy programming model for optimizing the inventory management problem considering financial issues: A case study of the dairy industry

In today's competitive environment as well as the dynamic nature of the business environment, managing inventory and financial flows has become more challenging. As inventory and financial flows are interdependent, setting an optimal plan for managing them simultaneously can have a dramatic impact on the company's efficiency The literature indicates that previous studies have rarely considered financial considerations in the inventory management problem. Thus, this study proposes a multi-objective programming model to optimize the inventory management problem for dairy products. In the model, material substitution is considered in order to assist in managing the inventory value. A fuzzy model is developed to deal with uncertain parameters such as inventory costs, raw milk volume, and the cost of purchasing raw materials. Then, a real-world case study is conducted in the Iranian dairy industry. Additionally, the proposed model is solved using a multi-choice goal programming approach. Further, sensitivity analyses are conducted in order to investigate the impact of critical parameters on the research question. Finally, managerial insights and theoretical implications are discussed. Based on the results, raw milk volume decreases inventory costs, and material substitution decreases inventory value as obsolete materials are used in products.

Multilevel outcomes of creativity in organizations: An integrative review and agenda for future research

SummaryEmployee creativity is critical for an organization's innovativeness and survival in today's competitive business environment. As such, scholars have devoted significant attention to the predictors of employee creativity, seeking to understand how to best increase employees' creative output. However, employee creativity may not always translate into organizational innovation and performance. In fact, employee creativity may result in various outcomes for creative individuals, their coworkers, teams, and organizations. While there have been several integrative reviews on the antecedents of creativity, an in‐depth review of the outcomes of creativity is still needed to gain a holistic understanding of the benefits and costs of employee creativity and identify fruitful areas for future research. Thus, we aim to provide a comprehensive multilevel examination of the theories, methods, and creativity‐related constructs used to examine the outcomes of creativity. We also provide several theoretical and empirical opportunities for future research. This review may provide managers with knowledge of the pros and cons of employee creativity, enabling them to make informed decisions on how to better manage employee creativity.

An integrated stepwise weight assessment ratio analysis and weighted aggregated sum product assessment framework for sustainable supplier selection in the healthcare supply chains

Supplier selection is a difficult task imposing significant challenges for supply chain managers in today's competitive environment. Sustainability adds another layer of complexity to this already difficult problem, given the global concerns on social, economic, and environmental impacts, especially in emerging economies. Many multi-criteria decision-making (MCDM) methods have been proposed for sustainable supplier selection. However, insufficient emphasis in the literature is given to sustainable supplier selection for supporting decisions in healthcare testing facilities in emerging economies. This study proposes a supplier selection process for healthcare testing facilities from a sustainability perspective utilizing an integrated MCDM framework combining stepwise weight assessment ratio analysis (SWARA) and weighted aggregated sum product assessment (WASPAS). SWARA is used to rank the supplier selection criteria, and WASPAS is utilized to select the most suitable supplier. An Additive Ratio Assessment (ARAS) and Evaluation based on Distance from Average Solution (EDAS) are used to validate the results. A sensitivity analysis is conducted to test different scenarios of interest with the WASPAS method. Cost stability, continuous improvement and quality control, and past performance and reputation are the top-weighted criteria in the study. The findings of this research provide actionable insights to assist healthcare managers in responding to sustainability challenges more efficiently. The contributions of the study also inform policymakers to make more responsible decisions and establish regulations to improve sustainability in the healthcare industry in emerging economies.

Cross-country analysis by the level of transport Market development and its adaptation to changing Russian economic conditions

The aim of the study is the process of formation of strategic stability in Russia. In today's competitive environment with the transition to import substitution, the commercial sector of the economy needs to be modernized. In order to ensure the efficiency of the functioning of the commercial sector of the economy (in Russia, the commercial sector of the economy accounts for 82% of all enterprises and organizations), it is proposed to strengthen business reputation — the development of service-oriented business processes for the commercial sector of the Russian economy in the context of strengthening industry 4.0–4.1 on a single platform. As a tool, it is proposed to conduct monitoring according to unified balanced indicators for a more transparent vision of the economy of Russian enterprises and industries. The prospect of the research is the study of specific tools and aspects, which is a kind of reflection of the current trends, which in any case expect a targeted and modern approach, namely, it will serve to take prompt anti-crisis measures by top managers to save Russian enterprises from bankruptcy at any stage of their life cycle and transition of the national economy into an innovative and productive inclusive one. The article is of interest to specialists in the field of regional and municipal management, for researchers, lecturers, graduate students, undergraduates and students economic and managerial universities.

Моделювання бізнес-процесів у сучасному бізнес-середовищі

In the face of fierce competition in almost all areas of business activity, the task of modeling the business processes in the modern business environment is extremely important. The article explores aspects of management and modeling of business processes. The authors analyze available methods and the modern modeling tools for improvement and automation of business processes. The necessity of using the modeling of business processes and its impact on the efficiency and competitiveness of enterprises is determined. Thus, the study determines the economic feasibility of using the modeling of business processes in the context of the modern competitive environment and its impact on improving the efficiency and competitiveness of companies. Using the practical experience of foreign companies, methodical recommendations on the introduction of the business process modeling in the company's management are proposed, due to the need for an integrated approach to organizational management. Particular attention is paid to a detailed study of the experience of applying the modeling of business processes at foreign enterprises, which are now the undisputed leaders in the market. Thanks to the experience of such companies, the study reveals the practical advantages and challenges of using the modeling to achieve optimal business efficiency and increase its competitiveness. The study results show that companies that successfully implement the modeling of business processes are able to effectively adapt to changes in the environment, and promptly implement improvements and innovations. This makes them not only more competitive but also resilient to market challenges. Thus, use of the modeling of business processes is becoming a strategic tool that helps to improve the operational efficiency of an enterprise and ensure its success in today's competitive environment.

Optimization of customer satisfaction using fuzzy analytic hierarchy process method

Today's competitive environment is characterized by accelerated product renewal, the rapid development of production, information and communication technologies, the computerization of many aspects of economic activity, and changing customer requirements. In such a competitive context, the customer has become the key factor in the manufacturing process, requiring products designed to fully meet his expectations at competitive prices. The question of customer satisfaction, and therefore the quality of the product, has become a major concern for companies. In this context, the purpose of this study is to help a company specialized in producing vehicles, and that aims to launch a new vehicle model, classifying and prioritizing the customers’ requirements, and thus determining which of the 6 available models meets the customers’ expectations the most, using a fuzzy AHP approach. This study was based on 5 Customer Requirements (CR) that represent the main characteristics of a vehicle : Price (CR1), Fuel Consumption (CR2), Security (CR3), Comfort (CR4), and Design (CR5). A sample of 5 customers was considered for this study. The results showed that price (CR1) and security (CR3) had the highest priorities among the customers’ requirements. Based on these results, we were able to classify the 6 vehicle models and determine which of these models meet the customers’ requirements the most, using the Analytic Hierarchy Process method (AHP).

Role of Organizational Citizenship Behaviour in Firm Performance: A Cross-Sectional Perspective

Employees' independent decisions to support the overall effectiveness and success of their company are referred to as organizational citizenship behavior (OCB). It encompasses actions like supporting coworkers, offering to complete extra work, taking initiative, and acting ethically in the workplace. As companies look for ways to boost their performance and stay ahead of the competition, OCB is becoming more and more significant in today's competitive business environment. As businesses become more aware of the value of employee behavior in accomplishing their objectives, the idea of OCB is gaining ground in India.Increased productivity, work happiness, and staff retention are some benefits of OCB that affect business performance. Employees who participate in OCB are more likely to give outstanding service and go above and beyond for their clients, which can increase customer satisfaction and loyalty. Despite the potential advantages of OCB, it can be difficult for organizations to promote and reward these behaviors. This is so because OCB is optional and not included in an employee's job description. However, companies may encourage employees to engage in these behaviors and profit from higher performance by fostering a culture that values and encourages OCB.

Presenting a Competitive Advantage-Based Technology Transfer Model Through a Grounded Theory Approach

Objective: In today's world, the aviation industry has become one of the most significant industries globally due to the ever-increasing global population and the rising demand for air travel. To enhance efficiency, reduce costs, and improve passenger experience, airline companies are seeking to transfer technologies based on competitive advantage and utilize big data to better their processes and decision-making. The current research aims to present a competitive advantage-based technology transfer model grounded in the grounded theory approach. Method: The research methodology employed is qualitative, based on the grounded theory strategy. Deep interview techniques were used for data collection. Through purposive sampling, theoretical saturation was achieved after 11 in-depth interviews. Findings: The grounded theory approach in this study entailed three coding stages: open, axial, and selective, identifying 22 general categories within a paradigm including causal conditions, context, intervening conditions, core categories, strategies, and outcomes. Conclusion: The results indicate that in today's competitive business environment, airline companies are looking for ways to increase efficiency, improve passenger experience, reduce costs, and achieve a competitive advantage. To achieve such goals, the transfer of data-based technologies and competitive advantage is proposed as a significant strategy.

Designing a Sustainable Building Technology Transfer Model

The transfer of sustainable building technology in the construction industry is of high importance for reducing energy consumption, protecting the environment, and increasing economic efficiency. This process includes indigenous research and development, international collaborations, workforce training, the formulation of supportive regulations, and the implementation of pilot projects. By leveraging these actions, sustainable development in the construction industry can be achieved, which, in addition to reducing costs, helps preserve natural resources and improve the quality of life. This abstract discusses practical solutions and the necessities for the successful implementation of this process. The present study aims to design a model for the transfer of sustainable building technology. The approach used in the research is qualitative and based on the grounded theory strategy. Data were collected using in-depth interview tools. Theoretical saturation was achieved after 11 in-depth interviews using purposeful sampling. In the grounded theory approach applied in this study, 22 general categories were identified during the three stages of open, axial, and selective coding, categorized within a paradigm framework including causal conditions, contextual conditions, intervening conditions, core categories, strategies, and consequences. The results showed that in today's competitive business environment, construction industry managers are seeking solutions to increase efficiency, improve strategic intelligence, reduce costs, and achieve sustainable building. To achieve these objectives, the transfer of sustainable building technologies emerges as a crucial strategy.

A New Mathematical Model for the Integration of Production and Distribution in Mobile Centers

In today's competitive environment, having the best sequence of operations for production and distribution activities is a basic need for survival. As a result, one of the major challenges in fixed supply chain systems is unnecessary transportation costs and the inability to meet customer demand as quickly as possible. In order to meet these challenges, factories and mobile equipment have been considered in this study, and have recently been used in several industries, including pharmaceutical, chemical, and dairy. In the course of this study, a novel mathematical model was put forward for an integrated production and distribution scheduling problem taking into account some real-world features, focusing on reducing customer waiting time and also reducing production costs. A small-scale problem was resolved to check the model’s accuracy. The accuracy of the model is affirmed given the example and its solution acquired from GAMS software. The results of the study prove the effectiveness of this model in reducing customer waiting time and production costs and also demonstrate that the model has the capacity to be utilized by all organizations that produce and distribute perishable products, including dairy and pharmaceutical products, chemical compounds and masks during the Coronavirus pandemic.

The Effects of Recruitment, Selection, and Training Practices on Employee Performance in the Construction and Related Industries

The human resource management of a company is important in today's competitive business environment because employees are the support of the company. The performance of employees is crucial to the success of any corporation. Therefore, this study aims to identify the factors that contribute to better employee performance (EP). In this study, recruitment, selection, and training strategies are examined for their influence on EP in the UAE public sector, including the construction and related industries. Researchers used a structured questionnaire, a deductive approach, and a survey strategy to conduct the research. In this quantitative study, cross-sectional data was collected using the mono method. A sample size of 151 employees from the UAE public sector was used for this study. SPSS (statistical software) has been used to analyze the collected data. The analysis of the study confirmed a direct positive link between recruitment procedure (RP), effective selection (ES), training, and EP. The outcomes also showed a robust effect of ES on EP. In UAE public-sector corporations, training appears to be the least significant factor influencing EP. Public sector employers, such as construction and related industries in the UAE, should consider the significance and selection of enhanced EP. Doi: 10.28991/CEJ-2022-08-12-012 Full Text: PDF

Feasibility Studi Business MAC ID ERP for Development of ERP System of Notification of Goods Imports (PIB) Information System for Company Owning Import Identification Number (API)

Today's competitive business environment requires much greater interaction between customers and businesses. The implementation of an Enterprise Resource Planning (ERP) system is one of the strategies that are widely used by companies to improve the quality of their information systems. This is because ERP is part of the company's infrastructure that can support the smooth business processes of companies that implement it. In addition, ERP is also considered as a supporter of business functions, and can increase the company's competitiveness. ERP implementation is a complex step, because of the relationship between one function and another within the company. The information system for the Notification of Import of Goods is very important for companies carrying out import activities due to the efficiency and effectiveness of the customs process for compliance and costs that arise from the implementation of import activities

Performance Comparison of K-Means and DBSCAN Methods for Airline Customer Segmentation

Organizations are now fully embracing ideas such as customer success, customer loyalty, customer experience management and customer satisfaction. The application of these concepts must be based on three pillars of technology, process and people, to ensure that the organization ultimately has satisfied, loyal and successful customers. In today's competitive environment, as in all sectors, gaining great services in the aviation industry can provide a competitive advantage. With this study, it is aimed to help aviation companies to know how their services should meet the needs of customers and to obtain passenger satisfaction. Customer segmentation is widely used, which groups objects according to the similarity difference on each object and provides a high level of homogeneity in the same cluster or a high level of heterogeneity between each group. The aim of this study is to examine airline passenger satisfaction by using data mining methods including K-Means and Density-based spatial clustering of applications with noise (DBSCAN) clustering algorithms to reveal the service quality importance for customer satisfaction. K-Means algorithm achieved slightly better results than DBSCAN algorithm with a Silhouette value of 0.1450671.

Predictive competitive intelligence with prerelease online search traffic

In today's competitive market environment, it is vital for companies to gain insight about competitors' new product launches. Past studies have demonstrated the predictive value of prerelease online search traffic (PROST) for new product forecasting. Relying on these findings and the public availability of PROST, we investigate its usefulness for estimating sales of competing products. We propose a model for predicting the success of competitors' product launches, based on own past product sales data and competitor's prerelease Google Trends. We find that PROST increases predictive accuracy by more than 18% compared to models that only use internally available sales data and product characteristics of video game sales. We conclude that this inexpensive source of competitive intelligence can be helpful when managing the marketing mix and planning new product releases.

Leagile and sustainable supplier selection problem in the Industry 4.0 era: a case study of the medical devices using hybrid multi-criteria decision making tool.

Given the crucial role of the supplier selection problem (SSP) in today’s competitive business environment, the present study investigates the SSP by considering the leagile, sustainability, and Industry 4.0 (I4.0) indicators for the medical devices industry (MDI). In this regard, at the outset, the list of criteria and sub-criteria is provided based on the literature and experts’ opinions. Then, the importance of the indicators is measured utilizing the rough best–worst method (RBWM). In the next step, the potential suppliers are ranked employing the multi-attributive border approximation area comparison (IR-MABAC) method. Due to the crucial role of medical devices during the COVID-19 outbreak, the present work selects a project-based organization in this industry as a case study. The obtained results show that agility and sustainability are the most important criteria, and manufacturing flexibility, cost, reliability, smart factory, and quality are the most important sub-criteria. The main theoretical contributions of this study are considering the leagile, sustainability, and I4.0 criteria in the SSP and employing the hybrid RBWM-IR-MABAC method in this area for the first time. On the other side, The results of this research can help supply chain managers to become more familiar with the sustainability, agility, leanness, and I4.0 criteria in the business environment.