Ticket Reservation Research Articles

ChatBot-based Bus Ticket Booking Prototype Using WhatsApp

Customer relationship management (CRM) is the most critical part of any business's operations. To deploy CRM at PO Harapan Jaya, a ticket ordering system is required to make things easy for customers. Researchers constructed a chatbot prototype using the WhatsApp app with the goal of making it easier and more efficient for PO Harapan Jaya customers to buy bus tickets. The eXtreme Programming (XP) approach is a strategy for creating a ticket-booking chatbot prototype using WhatsApp. In developing the WhatsApp chatbot prototype for this research, a CRM system is proposed that can collect and manage information entered by customers, ticket purchase history, and produce proof of ticket reservations via WhatsApp chat, which will then be shown to the PO Harapan Jaya admin to obtain bus tickets ordered by customers. Researchers conducted a black box test on the prototype. This study intends to demonstrate how deploying chatbots in the WhatsApp application may speed up the bus ticket purchase process, increase customer service quality, and assist PO Harapan Jaya in optimizing CRM tactics. Based on the extensive programming processes, including planning, design, coding, and testing, it is possible to determine that the final WhatsApp chatbot will work properly and may be used by users to buy PO Harapan Jaya bus tickets. Customers may book tickets, examine departure schedules, and contact the PO Harapan Jaya admin if they have any issues when ordering tickets.

TRAINTICKET RESERVATION SYSTEM

Abstract: Th This research paper presents the design and implementation of a Train Ticket Reservation System using Java, aiming to streamline the process of booking train tickets for passengers. The system leverages object-oriented programming principles and Java technologies to provide a user-friendly interface for booking, canceling, and managing train tickets. Through a detailed description of the system architecture, database design, and user interactions, this paper demonstrates the functionality and effectiveness of the Train Ticket Reservation System in facilitating smooth and efficient ticket booking operations. Keywords- Train schedule, Seat availability, Booking, Reservation, Ticketing, Passenger information, Payment processing, Seat selection, Confirmation.

Intelligent and Eco-Friendly Public Transportation: Advancements in Bus Ticket Reservation and Rental Technologies

Abstract : This research paper focuses on the development and impact of voiture omnibus site in Maharashtra, a state in western India known for its diverse cultural heritage and economic significance. The study examines the design, economic, social, and environmental implications of these sites within Maharashtra’s urban context. Voiture omnibus sites in Maharashtra are crucial for enhancing urban tourism by providing convenient access to the state’s numerous attractions, ranging from bustling cities like Mumbai and Pune to historical sites and natural wonders. Through a comprehensive review of existing literature and detailed case studies of prominent sites within Maharashtra, such as the Mumbai Omnibus Terminal and the Pune City Dock, this paper explores the various dimensions and challenges associated with the development of these sites. It highlights how these terminals contribute to the local economy by boosting tourism, creating jobs, and fostering economic development, while also addressing environmental concerns through sustainable practices. Index Terms – Python, Django, BRT, ITS, Corporate Social Responsibility (CSR)

Bus Navigation and Ticketing Solution

In the busy metropolitan cities people don't have time to invest in waiting for transport. Waiting time for transport in such crowded cities leads to less productivity on a whole. People face this problem in their daily life where they have no idea about the current status of their transport. So, the proposed solution is an android based application that will help the user to check out the Bus Ticket Reservation with Location Tracking System facilitates the passengers to enquire about the bus available on the basis of source and destination, booking of tickets, enquire about the status of the booked ticket, tracking the current position etc. The aim of case study is to design and develop a database maintaining the records of different trains, train status, and passenger. The current location of the bus and also will help the user to know how much time the bus will take to reach the current location of the user. The system will use GPS as the basis for the application and basic android application will be interfacing with the updated database to provide the real-time data to the user.

아버지의 온라인 양육참여와 부모역할만족도 간 관계

The purpose of this study is to investigate the relationship between fathers' online involvement and parental satisfaction. The subjects of this study were 438 fathers among parents of daycare centers located in Gyeonggi-do. Descriptive statistics, correlation analysis, and multiple regression analysis were conducted to understand the characteristics of the study subjects and the relationship between each variable. The results of this study were as follows. First, the level of the father's online involvement was at a medium level. Among the sub-factors of online involvement, ‘sharing responsibility for child-rearing’ and ‘leisure time with children’ were relatively high. And the father's parental satisfaction was found to be at a slightly high level. According to the results of the sub-question, it was high in the order of sharing photos and videos of children with spouses, discussing children's development, finding out performance information and ticket reservations to live a cultural life with children, checking usage information on the website to go to amusement facilities with children, and purchasing educational supplies necessary for children. Second, there was a positive correlation between father's online involvement and parental satisfaction, and father's online involvement was found to have a significant impact on parental role satisfaction. This study revealed the reality and value of fathers' online parenting participation in modern society where technology is used in all aspects of life. In particular, the results show that fathers are more active in communicating with their spouses than taking a leading role with their children online, which is expected to have implications for establishing father support policies to help them become active caregivers.

Perkembangan Surabaya Sightseeing and City Tour Bus Sebagai Promosi Wisata di Kota Surabaya

The city of Surabaya is a tourist destination that has tourism potential in history, beaches, culinary tourism, cultural performances and others. The variety of tourism potential that the city of Surabaya has, encourages the city to continue to innovate in its tourism development so that it can be known by the wider community. The existence of the SSCT Bus is a manifestation of the innovation of the City of Surabaya to be able to introduce tourism through a different experience by riding a bus. This research aims to determine the development of SSCT Bus in promoting tourism in Surabaya. The methods used in this research are field observation, interviews and literature study. The results of the analysis show that SSCT Bus operations are still hampered by ticket reservations and limited quotas on SSCT Buses. Apart from that, SSCT Bus needs to pay attention to promotion through social media, namely creating a special Instagram account, which can focus more on the identity of SSCT Bus itself.

Analysis of the Performance of Regional III Airport Authority Air Transport Inspector Personnel on Optimizing PT Minimum Service Standard Supervision. Wings Airlines

In order to achieve optimal aviation safety, security, and service, activities of control, supervision, and investigation are necessary by the Air Transport Inspector. Air transport services provided by Air Transport Companies to Scheduled Commercial Air Transport for Economy Class Passengers and domestic flights within the country. Passenger service standards cover aspects such as pre-flight service standards, in-flight service standards, and post-flight service standards. Pre-flight service standards include flight information, ticket reservations, ticket bookings, check-in processes, boarding procedures, handling of delays and flight cancellations, as well as the issuance of boarding passes. The number of inspectors available to conduct supervision is also a factor affecting the results of the Minimal Standard Inspection of these services. This research aims to identify factors that affect the optimization results of Air Transport Inspectors at Wings Air airline. This research method is descriptive with a qualitative approach, and data is collected through observation, interviews, and documentation. The research results indicate that one of the challenges in the supervision of Air Transport Inspectors for Wings Air airline is the insufficient number of Air Transport Inspector personnel, resulting in a lack of direct supervision of airline personnel in various sub-units of airline services.

Game theory implementation in business strategy analysis for railway ticket reservation services

This study aims to analyze competition between two railway ticket reservation services from users’ perspective. The existence of many services makes them compete to acquire users, with KAI Access and Traveloka being the most popular. To determine appropriate business strategies for fair competition, a game theory analysis was carried out. For preparing the model, their business strategies were identified. A survey was conducted to collect 156 users' preferences. The survey results then used to calculate each strategies’ value by using game theory model. The game value obtained was 15.33, which produced two appropriate strategies for KAI Access and Traveloka.

Feasibility Study of Applying Spatial Crowd Smoothing Without Economic Incentives on Ticket Reservation System that Applies Nudges

Feasibility Study of Applying Spatial Crowd Smoothing Without Economic Incentives on Ticket Reservation System that Applies Nudges

Dominant Position in the Aviation Industry: Case Analysis of Appointment of Strategic Business Partners (Wholesaler) By PT.Garuda Perspective UU No. 5 of 1999

In 2019, PT. Garuda Indonesia (Persero) Tbk. introduced the Indonesian Jiddah flight route for Umrah services, employing a wholesaler mechanism through the appointment of strategic business partners. This exclusive arrangement limited Umrah ticket reservations to specific partners and raised concerns about PT. Garuda's potential dominance in the market, which could lead to violations of business competition laws. The aim of this research is to analyze PT. Garuda's behavior in appointing these strategic partners and assess its potential for abusing its dominant position. Additionally, it examines the authority of the Business Competition Supervisory Commission (KPPU) in addressing allegations of PT. Garuda's abuse of its dominant position and explores the broader implications of such abuse on market competition. This study employs a normative juridical approach, scrutinizing relevant statutory regulations and adopting both statutory and case approaches to provide insights into the market concentration and its potential impact on competition.

Bus Ticket Reservation And Seat Allocation System Using Blockchain Technology

The Bus Ticket Reservation System is an online platform that provides a user-friendly interface for booking and managing bus tickets. The system offers various features such as seat reservation, ticket booking, cancellations, and route inquiries. When all bus tickets are reserved, passengers receive a prompt to make a booking. When a admin accepts the passenger's request, the system automatically sends a notification through email and mobile number, informing the passenger that their request has been accepted. The passenger is then prompted to make the payment process to confirm the seat. Once the payment is completed, the ticket is confirmed, and the passenger is ready to embark on their journey. During boarding, passengers can choose luggage retrieval options: Ticket number input and image upload. For lost luggage, use the complaint section with a boarding day image. You can visualize historical passenger travel data using a bar chart to compare online and offline ticket bookings, while also showing the total number of passengers, total seats, and unbooked tickets.

The Effect of Providing Online Ticket Reservation Services Through Traveloka on Passenger Repurchase Interests at Yogyakarta International Airport

In the web-based ticket reservation framework through the Traveloka application, purchasers can make flight ticket reservations whenever and anyplace with a quick time so buyers will get back to utilizing the help when they are fulfilled. The purpose of this study is to ascertain whether or not Traveloka's online ticket reservation service at Yogyakarta International Airport has an impact on passengers' intentions to repurchase tickets.100 people take part in this study's sampling. A questionnaire is used in this study to collect data. The data analysis strategy makes use of the T test, Coefficient of Determination (R2), and Descriptive Test from simple linear regression analysis.The findings of the study indicate that the variable offering online ticket reservation services through Traveloka has a positive effect on passenger repurchase intentions at Yogyakarta International Airport, as its regression coefficient value is 0.877. The determined T esteem is 10,576 with an importance worth of 0.000 0.05 which shows that Ho is dismissed and Ha is acknowledged. The fact that the significant value is less than 0.005 indicates that Traveloka's provision of online ticket reservation services has a positive impact on passenger intent to repurchase tickets. The coefficient of determination is 0,528; consequently, Passenger Interest (Y) is influenced by the variable Service Provision (X) by 51.8 percent, while other variables not included in the research model are responsible for the remaining 47.2 percent. The engaging test shows that Help Arrangement (X) is 55,73. The typical worth of Traveler Interest (Y) is 55,24. The results of the hypothesis testing indicate that passengers at Yogyakarta International Airport are more likely to repurchase their tickets if they can book them online using the Traveloka app. This is built up by certain respondents communicating their arrangement.

The Impact Of Tiket.Com Website Quality And E-Trust On Concert Ticket Purchasing Decision


 
 
 
 
 
 
 
 
 
 This quantitative research aims to investigate the influence of Website Quality and E-Trust on the purchasing decisions of concert tickets among EXO fans using Tiket.com services. Employing a descriptive research method, data was collected from 100 respondents through purposive sampling and analyzed using SPSS. The study revealed that both Website Quality and E-Trust significantly affect the concert ticket purchase decisions of EXO fans. These findings contribute to the understanding of online consumer behavior and hold implications for ticket reservation services, emphasizing the importance of attractive, easily accessible websites and robust online trust mechanisms to foster positive purchase decisions.
 
 
 
 
 
 
 
 
 
 
 
 
 
 Highlights:
 
 
 Significance of Website Quality: The study examines the impact of website quality on purchase decisions, emphasizing the need for an attractive and user-friendly online platform to enhance customer engagement and conversion rates.
 
 
 Crucial Role of E-Trust: The research highlights the pivotal role of online trust in influencing consumers' decisions to purchase concert tickets online, underlining the importance of establishing secure and reliable platforms.
 
 
 Insights into EXO Fans' Behavior: The study provides valuable insights into the behavior of EXO fans as they engage with ticket reservation services, aiding businesses in catering to the preferences of this specific target audience.
 
 
 Keywords: Website Quality, E-Trust, Purchase Decision, Concert Tickets, EXO Fans
 
 

Pengaruh Citra Destinasi dan Pemasaran Digital Terhadap Keputusan Berkunjung Melalui Kepuasan Pengunjung Pada Monumen Nasional DKI Jakarta

This study aims to determine the influence of destination image and digital marketing on the decision to visit through visitor satisfaction at the National Monument. This type of research is quantitative descriptive using path analysis method. The population in this study is all visitors who come to Monas, while the sample consisted of 100 respondents using accidental sampling technique. The results showed that: (1) Destination image and digital marketing have a significant influence on visitor satisfaction; (2) Destination image and digital marketing partially have a significant influence on the decision to visit through visitor satisfaction. Based on the R-Square results, it shows that 41.2% of visitor satisfaction variable is influenced by destination image and digital marketing. Then 57.7% of the decision to visit variable is influenced by visitor satisfaction.The positive image of Monas affects satisfaction and the decision to visit because Monas strengthens the positive image of Jakarta city as an attractive tourist destination and has symbolic, historical, beauty, complete facilities, and high popularity values. Digital marketing at Monas influences visitor satisfaction and the decision to visit because it helps visitors find and plan visits through complete information and online ticket reservations and interactive experiences such as virtual tours. Visitor satisfaction has a significant influence on the decision to visit Monas because it can influence visitor recommendations and decisions to return to the destination in the future, which impacts the level of visits.

Gen-Z Consumer Behavior: What Factors are Affecting Repurchase Intention of Online Ticket Reservation?

This study analyzes how to increase repurchase intention of online transportation ticket ordering platform. Respondents are Gen-Z who were born in 1996 – 2007. The research sample is 105 people. Primary data sourced from questionnaires serves as a data source. Data analysis used the SMARTPLS program. the results of this research states that the perception of benefits builds trust. Higher consumer trust will create purchase intention. There is no influence of Security toward Repurchase Intention. Consumer trust is formed from perceived usefulness and security felt by consumers. trust can mediate the relationship between perceived usefulness and repurchase intention as a partial mediation. The relationship between security and repurchase intention can be mediated by full trust (full mediation).

Understanding railway passengers’ E-ticketing usage intention in an emerging economic context: application of an extended technology acceptance model

PurposeThis techno-centric and too much busy day-to-day living style of citizens pressurizes the implementation of E-ticketing service to adapt with change. Thus, this study aims to examine the factors influencing railway passengers’ E-ticketing service acceptance and usage intention in Bangladesh and to extend the widely used Technology Acceptance Model through inserting two new constructs.Design/methodology/approachThis paper employs structural equation modeling to test model’s paths developed through theoretical research framework. Moreover, a structured questionnaire was administered at different railway stations in northern and western parts of Bangladesh to collect data. Total of 302 responses were considered for statistical analysis to test hypotheses after considering anomalies and outliers in raw data.FindingsThe study results show that technology trust (TT) has the strongest impact on passengers’ E-ticketing usage intention rather than perceived ease of use and perceived usefulness (PU). Meanwhile, the easiness of using technology to reserve tickets does matter to female passengers rather than male passengers wherein PU and TT do not do that.Originality/valueThe findings of this study might be helpful for the railway authorities to improve the ticket reservation service quality online by developing the advanced booking application and minimizing the pressure on other transportation. Therefore, this empirical study will contribute to this domain for further study that ensures full satisfaction of passengers and uplift the railway passengers’ usage intention for E-ticketing which then helps the government to implement the digitization slogan with efficiency and effectiveness.

Movie Ticket Booking Website

The project objective is to book cinema tickets in online. The Ticket Reservation System is an Internet based application that can be accessed throughout the Net and can be accessed by anyone who has a net connection. This application will reserve the tickets. This online ticket reservation system provides a website for a cinema hall where any user of internet can access it. User is required to login to the system and needs a credit card or must have any of the online payment mode for booking tickets. Tickets can be collected at the counter and Watching movies with family and friends in theatres is one of the best medium of entertainment after having a hectic schedule. But all this excitement vanishes after standing in hours in long queues to get tickets booked. The website provides complete information regarding currently running movies on all the screens with details of show timings, available seats. Ticket reservations are done using credit card and can be cancelled if needed. Our online tickets reservation system is one of the best opportunities for those who cannot afford enough time to get their tickets reserved standing in long queues. People can book tickets online at any time of day or night. Our reservation system also provides option to cancel the tickets which are reserved. Key Word: Online, Ticket, booking, Snacks, Movie.

Pemodelan Aplikasi Pemesanan E-Tiket pendakian Gunung Berbasis Android

Ordering climbing tickets, which are getting more and more, requires a system to make it easier for climbers. Climbing activities are a hobby for climbers who like nature activities. Evidenced by the increasing number of enthusiasts of climbing activities today, booking climbing tickets is an important problem. Some climbers are willing to queue for 30 minutes and they even have to be willing to spend the night at the ticket reservation to get a climbing ticket. The solution to overcome this problem is to make an online ticket booking application. The method used in designing this application is the waterfall method. This design is made with an Android-based program so that it can be accessed anytime and anywhere. Purchasing tickets is easier because the ordering system is online. Hikers can easily see information about climbing so that it is more efficient.

Traveloka Digital Marketing Strategy Analysis Through Instagram

With the advent of the internet, the development of marketing to a new level, marketing through the internet is called digital marketing. This study discusses the digital marketing strategy carried out by Traveloka. Traveloka is an online ticket reservation service company that has succeeded in gaining sales. This study aims to explain how Traveloka's digital marketing strategy analysis is centered on Instagram social media. In this study, the author uses a qualitative descriptive paradigm. As well as making observations on Traveloka's Instagram social media to support the writing of this final project. The author uses the method of analysis of the Marketing Mix Marketing Mix Booms and Bitner, 1981. (Product, Price, Place, Promotion, People, Physical Evidence, process). Based on the results of Traveloka's research, it involves the role of Digital Marketing in almost all marketing and sales activities. The use of digital media really helps Traveloka in carrying out its marketing functions efficiently and effectively.

Sistem Informasi Jadwal Dan Pemesanan Tiket Keberangkatan Kapal Laut Di Pelabuhan Jangkar Berbasis Android

The port is a place consisting of land and waters around it with certain as a place of economic activity and activities, the surrounding area becomes a place to lean, up and down passengers or unloading goods equipped with shipping safety facilities. Anchors Port which was built in 1986 to serve loading and unloading of passenger goods for alternative crossings connected between the island of Java and many islands and regencies in Madura, especially Kalianget and Sumenep districts (Sapudi, Raas and Kangean Islands), Anchors Harbor is located in Asembagus District, 35 km east of Situbondo, East Java Province. Ship transportation crossings at Anchors Situbondo port, sometimes not fixed with an uncertain departure schedule, departure schedules and ticket reservations are still made manually, namely from the bookkeeping and have not been equipped with information system devices to manage ship schedules. So from these problems, an android-based application was created that can be used as an android-based schedule information system and ticket booking for ship departures with the aim of making it easier for prospective passengers to find out departure schedules and ticket reservations. The method used is the waterfall method with flowchart, DFD and ERD tools so that the management of information systems is more systematic. The results of this test are to produce an android-based schedule information system application and ship departure ticket booking which shows a percentage of 90.6% with the category strongly agreeing to be used.