Objectives The aim of this study is to present the basic data for efficient intervention of online career counseling by analyzing the career concerns from adult clients in online career counseling, using text mining. Methods A corpus consisting of 71 bulletin board text of adult clients aged 31 to 58 was gathered from CareerNet's open online career counseling from July 2019 to June 2021. Following data preprocessing, the text underwent analysis through word frequency, term frequency-inverse document frequency (TF-IDF), associated keyword network analysis, and topic modeling using latent Dirichlet allocation (LDA). Results First, it was analyzed what kind of career concerns are from the adult clients in online career counseling. The top keywords that appeared most often were ‘thinking, job, study, what, people, employment, company, concerns, university, preparation’, and in terms of word importance, words such as ‘career counseling, confirmation, lifelong learning, employment information’. The co-occurring keywords were analyzed, and keywords like ‘what’, ‘study’, ‘think’ appeared as words with high connection centrality and mediation centrality. In the LDA model analysis, they were categorized into five topics. Second, it was examined how they appeared differently by gender. The top frequency words were similar, but the importance of the words showed differences by gender. In the centrality model, connection centrality and mediation centrality were similar, but in the topic modeling, men were classified into four topics and women into three topics. Conclusions While the career concerns expressed in online counseling were similar to those expressed in face-to-face counseling, there were also words that indicated psychological difficulties. Awareness of the need for career information and assistance in solving career problems was found, especially in relation to life-long learning. Key concerns in early adulthood emerged, implied that career development is influenced by gender role stereotypes and that delayed career development affects lifespan development.
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