s of tutorials, description of discussion panels, technical/application/session papers titles and authors as well as contact information for obtaining the symposium proceedings for technical sessions and application sessions. At the closing ceremony, the best student paper award was given to the paper “Discovering IPv6-in-IPv4 tunnels in the Internet” presented by Lorenzo Colitti. Travel grants were also presented to several students during the closing ceremony. In memory of our friend and colleague Salah Aidarous who passed away last year while acting as a general co-chair for NOMS 2004, the IM/NOMS steering committee instituted a “Salah Aidarous Award” to be presented at every NOMS to those who (1) have provided unremitting service and dedication to the IT and Telecommunications Network Operations and Management community, (2) have a passion for dissemination of their scientific expertise and skills to the next generation, and (3) are held in high esteem by a wide international circle of their peers. During the conference banquet the first “Salah Aidarous Award” was given to Roberto Saracco. Overall, NOMS 2004 through its technical and social program provided a great experience to the 425 attendees. NOMS 2004 will be remembered as one of the best in the history of IM/NOMS. We thank the authors of all submitted manuscripts for their effort and creativity. We owe much to the reviewers from within and from outside the TPC, and to the session chairs who ensured that the accepted papers addressed the concerns raised during the reviews. We express our sincere thanks to all members of the NOMS 2004 organizing committee, participating IEEE ComSoc staff and IFIP staff, panel organizers, keynote speakers, panelists and authors who presented their high quality work in NOMS 2004. Finally, we invite you to attend IM 2005, May 15–19, 2005 in Nice, France (http://www.ieee-im.org). Raouf Boutaba is an Associate Professor in the School of Computer Science of the University of Waterloo in Canada. He conducts research in the area of network and distributed systems management. He is the Chair of the IFIP WG6.6 on Network and Distributed Systems Management, and serves on the Editorial Advisory Board of JNSM, the editorial boards of the Journal of Communications and Networks and the Journal of Computer