Technological Turbulence Research Articles

Moderating role of technological turbulence between green product innovation, green process innovation and performance of SMEs

Innovation in green technologies is a key factor propelling Jordanian sustainable development in the small and medium enterprises for achieving sustainability. Jordan is considered as a hub of small and medium enterprises, however, despite technological advancements and the efforts of the government, small and medium enterprises in Jordan are scarcely catering the aspect of green activities and researchers have paid less attention towards the same. Green product and green process innovation mode choices have drawn enough attention recently, but limited researchers have thoroughly examined the pathways through which green innovation is transmitted to small and medium enterprises’ performance. Green product and process innovation are the two main streams of green innovation that can enhance small and medium enterprises’ performance. The current research builds the framework for SMEs performance based on green product innovation and green process innovation following earlier research that have been conducted in the context of developed countries. It conducts an empirical analysis using responses of 384 manufacturing sector small and medium enterprises in Jordan. The findings demonstrate that small and medium enterprises can perform better when green products and processes are innovated. One significant moderating variable over the performance paths of small and medium enterprises is technological turbulence. The findings of the research contribute to a better understanding of green innovation and have implications for designing policies that promote green development.

Evaluation of the Effect of Commercialization of Technology in Creating Sustainable Competitive Advantage of Knowledge-based Companies Emphasizing the Moderating Role of Environmental Factors

The present study aimed at designing a structural equation model of the effect of technology commercialization performance on creating sustainable competitive advantage of knowledgeable companies with an emphasis on the moderating environmental factors.Research population includes 133 managers of knowledge based companies at the center for the growth and development of science and technology Park of East Azerbaijan University and based on the Cochran formula, the sample size was measured to be 99, and selection by stratified random sampling method, and the standard questionnaire is distributed among them. The research is applied in nature and the method is descriptive and survey. Then, the data were analyzed using smart pls software for partial least squares (PLS) path modeling. The results show that the technology commercialization performance has a positive effect on the competitive sustainable advantage of knowledge-based companies, as well as the role of variable moderating environmental factors (market turbulence, competitive intensity and technological turbulence) in the path between the technology commercialization performance and the sustainable competitive advantage of knowledge-based companies.

Nexus among green entrepreneurship orientation, green ambidexterity innovation, green technological turbulence and green performance: moderated-mediation evidence from Malaysian manufacturing SMEs

Nexus among green entrepreneurship orientation, green ambidexterity innovation, green technological turbulence and green performance: moderated-mediation evidence from Malaysian manufacturing SMEs

Lean Manufacturing Practices and Organizational Performance: A Literature Review

This literature review examines the relationship between Lean manufacturing practices and organizational performance across various industries. By analyzing recent research from 2020 to 2024, this study synthesizes findings on key Lean practices, their implementation challenges, and their impact on different aspects of organizational performance. The review highlights the evolving nature of Lean manufacturing in the context of Industry 4.0 and sustainable manufacturing. It also identifies gaps in current research and suggests directions for future studies. The findings indicate that while Lean practices generally positively influence organizational performance, their effectiveness depends on various factors including organizational culture, technological turbulence, and integration with other management approaches.

Implementing circular economy through bricolage, frugal innovation and technological turbulence

AbstractScholars, practitioners, and policymakers are considering a circular economy (CE) to optimise resource utilisation and tackle issues linked to economic and environmental growth. This research investigates the association between entrepreneurial bricolage, frugal innovation (FI), technological turbulence, and the implementation of CE in Malaysia, an emerging market. The authors tested the hypothesised relationships using legged multi‐source data and analysed them using the Smart‐PLS‐SEM technique. Data revealed that entrepreneurial bricolage is important in encouraging FI and CE. Meanwhile, the mediating role of FI amplified the link between entrepreneurial bricolage and CE. Furthermore, the moderation of technological turbulence amplified the link between entrepreneurial bricolage, FI, and CE. The findings indicate that firms employing a bricolage approach, characterised by accessing, storing, combining, and utilising readily available resources, exhibit enhanced performance during periods of technological turbulence through the implementation of CE and FI.

Enhancing organizational performance through HR analytics capabilities: mediating influence of innovative capability and moderating role of technological turbulence

This research aims to emphasize on Dynamic Capability View and Human Capital Framework to analyze the effect of HR Analytics capabilities on organizational performance with innovative capability as a mediator. Further, the study will evaluate the role Technological Turbulence as a moderator. An empirical test utilizing a sample of 418 Indian HR professionals through structural equation modeling and Artificial Neural Network (ANN) was conducted. The findings illustrates that HR Analytics capabilities (intangible resources, human skills and tangible resources) have a significant impact on organizational performance. Innovative capability acts as a significant mediator between HR analytics capabilities and organizational performance. The relationship between organizational performance and innovative capability is positively moderated by technological turbulence. Further the mediated moderation impact of Innovative capability and Technological turbulence was significant between HR analytics capabilities and organizational performance. This research makes recommendations for HR directors and executives on how to effectively utilize their resources while keeping innovation in mind. The influence of technological turbulence encourages organizations to innovate and enhance business performance.

Digitalization capability and digital product and service innovation performance: empirical evidence from China

PurposeDigital product and service innovations (DPSI) has attracted widespread attention from both management scholars and practitioners. Previous studies have documented that information technology (IT) capability and digital orientation positively influence DPSI performance. However, the question of whether and how digitalization capability can facilitate DPSI performance remains unresolved. This paper fills these gaps by investigating the mediating role of improvisation capability and the moderating role of technological turbulence.Design/methodology/approachThis study used two-wave data from 240 matched digital transformation department leaders and senior managers from Chinese firms and examined the hypotheses deploying hierarchical regression and bootstrapping.FindingsOur analyses reveal positive, significant links between digitalization capability and improvisation capability and between improvisation capability and DPSI performance. The findings further show that the effect of digitalization capability on DPSI performance is partially mediated by improvisation capability and that technological turbulence strengthens the indirect relationship between digitalization capability and DPSI performance through improvisation capability.Originality/valueIntegrating resource-based view, this research provides evidence that the extent to which improvisation capability mediates the relationship between digitalization capability and DPSI performance depends on technological turbulence. It provides a new direction for digitalization capability and DPSI performance.

Investigating the moderating role of technology turbulence and innovation capabilities in servant leadership, knowledge management and frugal innovation

Purpose This research aims to investigate the impact of servant leadership on knowledge management and its subsequent connection to cost-saving innovation. The study further explored these relationships by examining the mediating roles of innovation capabilities and technological volatility. Design/methodology/approach The research is applied in purpose and employs a descriptive-survey method for data collection. It follows a qualitative-quantitative approach, utilizing expert interviews in the qualitative phase. The sample consists of 35 managers and expert professors with knowledge management experience in universities and high-tech industries, selected through the snowball method. Data collected from Iranian organizations were analyzed using AMOS software. Findings The results revealed a positive correlation between servant leadership and knowledge management. Knowledge management demonstrated a significant positive relationship with cost-saving innovation. Additionally, technological volatility and innovation capabilities were identified as crucial factors influencing the connection between knowledge management and innovation, particularly in promoting frugality. Originality/value While this research provides a comprehensive model, it acknowledges specific limitations that warrant further investigation. The study predominantly focused on Iranian organizations, suggesting an opportunity to broaden its scope to include diverse organizational perspectives from various cultural and geographical contexts. Moreover, a promising avenue for future research involves exploring entrepreneurial orientation as a potential mediating variable. Given its significant impact on organizational dynamics, introducing entrepreneurial orientation could enhance our understanding of its effects on both knowledge management and the promotion of frugal innovation. This expansion may illuminate the intricate interplay between entrepreneurial orientation, knowledge processes and innovative practices, contributing to a more sophisticated discussion on effective organizational strategies.

The moderating effect of technology turbulence on the relationships between e-marketing mix and customer satisfaction for electronic information services

The moderating effect of technology turbulence on the relationships between e-marketing mix and customer satisfaction for electronic information services

Beating around the bush over knowledge sabotage: the fatal flaw in increasing digital innovation ecosystem performance through innovation capability under technological turbulence

PurposeThe objective of this article is to analyze the mediating role of innovation capability—both radical and incremental—between technological turbulence and digital innovation ecosystem performance, considering the impact of cross-organizational knowledge sabotage. Despite the enthusiasm surrounding digitization, the high failure rate (80%) of digital transformation projects has received limited attention. This alarming statistic indicates a potential rise in opportunistic behaviors within organizations. We hypothesize that employees seeking to reduce the risk of being displaced by digital technologies, may not only hide knowledge, as previously observed, but also engage in knowledge sabotage by disseminating inaccurate information during the co-creation of digital innovations within the digital innovation ecosystem.Design/methodology/approachThe study employed structural equation modeling to examine moderated mediation using survey data collected from 148 firms, mainly from sectors of high to medium levels of digital intensity.FindingsThe most significant finding indicates that cross-organizational knowledge sabotage considerably reduces the only mediating effect, namely that of incremental innovation capability.Originality/valueOur study presents a novel perspective by investigating the phenomenon of cross-organizational knowledge sabotage. Unlike prior research, which primarily identified the existence of knowledge hiding, our findings suggest that employees are not only willing to withhold information but also to disseminate inaccurate information to external partners. Consequently, our research extends the boundaries of the existing knowledge field by demonstrating that cross-organizational knowledge sabotage has repercussions that extend beyond intra-organizational impacts, as previously recognized. It also adversely affects the outcomes of collaborative work within the digital innovation ecosystem.

The impact of innovative leadership and total quality management in 21st-century banking: an empirical insight and foresight

Purpose The purpose of this paper is to examine how innovative leadership (INL) drives innovation performance (INP) in banks. Design/methodology/approach This study develops and investigates a research model by assessing the viewpoints of 260 chief executive officers (CEOs) from the branches of 21 quality-certified banks, leveraging the Smart partial least squares technique. Findings INL had a positive and significant impact on INP. Total quality management (TQM) partially and significantly mediated the association between INL and INP. Technological turbulence, government regulation (GOV), market dynamism (MKD) and industry competitiveness (CMP) positively and significantly moderated the INL–TQM association. Research limitations/implications INP causal linkages and variations may be better understood with longitudinal investigations, hence the need for further studies in this area. External influences may affect industries or contexts differently, requiring further research into various industries. Practical implications In an industry with fast-paced and ever-changing industrial technology, strict government laws, a higher level of MKD and increased competition, firms must hire or groom innovative CEOs to promote the adoption of new and creative quality enhancement strategies that meet clients’ short- and long-term needs. Originality/value To the best of the authors’ knowledge, this paper is the first to show how TQM can serve as a pathway for innovative leaders to follow. It is an inaugural attempt to explain the specific environmental dynamics that are necessary for the INL–TQM association to thrive.

Building a sustainable future with enterprise metaverse in a data-driven era: A technology-organization-environment (TOE) perspective

This research explores organizations' inclination towards adopting the enterprise metaverse using the TOE framework. The outcome of this research reveals that technology roadmapping, organizational fit, and competitive pressure significantly influence enterprise metaverse adoption. Further, enterprise metaverse adoption is also significantly associated with the sustainable performance (environmental, social, economic) of the firm. Moreover, the results highlight that the association between technology roadmapping, organizational fit, competitive pressure, and trading partner readiness towards enterprise metaverse adoption are stronger for organizations having low technology turbulence. Further, the impact of automated decision-making on enterprise metaverse adoption is moderated by leadership support. The findings of this research will enhance the metaverse literature by providing insights into how businesses integrate this technology, shedding light on the technological, organizational and environmental factors crucial for the adoption. Further, this study will provide insights into how businesses can leverage enterprise metaverse capabilities in their organizations, further enhancing overall sustainability.

The double-edged sword of customer participation on new product development performance: the contingent roles of relational and environmental factors

ABSTRACT Although customer participation plays an increasingly important role in firm innovation, both its effects on new product development (NPD) performance in the B2B context and the underlying mechanisms remain unclear in the extant literature. Building on the boundary spanning theory, we investigate the double-edged effects of customer participation on NPD performance by explicating the mediating roles of knowledge sharing and customer – developer conflict. Based on a sample of 167 high-tech firms in China, our findings indicate that customer participation can improve NPD performance through knowledge sharing but decrease NPD performance by exacerbating the conflict between the developer firm and its customer. Furthermore, previous cooperation experience attenuates the effects of customer participation on knowledge sharing and customer – developer conflict, whereas technological turbulence strengthens the effect of customer participation on knowledge sharing. Our findings offer important implications for both innovation research and practice.

The role of dynamic capabilities in the development of organisational ambidexterity and its effect on timely responsiveness in emerging market high‐tech firms

Although organisational ambidexterity (hereafter referred to as ambidexterity) allows emerging market high‐tech firms (EMHTFs) to align themselves with existing markets and to explore and seize new market opportunities to retain their competitiveness in rapidly changing business environments, little is known about how ambidexterity is developed and the role that dynamic capabilities play in the development of ambidexterity. We examine how dynamic capabilities, specifically, sensing and reconfiguring capabilities, influence the development of ambidexterity and the effect of ambidexterity on timely responsiveness. We also investigate the moderating effects of firm characteristics (i.e. firm size, sector, age, and status) and environmental turbulence (i.e. market, competitive, and technological turbulence) on both relationships. We find that the application of sensing and reconfiguring capabilities enables EMHTFs to develop ambidexterity and that ambidexterity improves timely responsiveness. Additionally, the relationship between the use of sensing capability and ambidexterity and between ambidexterity and timely responsiveness, appear robust across varying levels of market, competitive, and technological turbulence, and regardless of firm size, sector, age, and status. Furthermore, while EMHTFs across different sectors, age groups, and status benefit from using the reconfiguring capability to develop ambidexterity, we find that large firms benefit more than SMEs as the resource availability advantage of large firms allow them to reconfigure resources to support ambidextrous orientations in various ways. Hence, large firms can develop greater ambidexterity than SMEs, whose scarce resources limit how they can reconfigure resources to support ambidextrous orientations.

Can digitalisation balance the dual pressures of global integration and local response?

ABSTRACT As technological turbulence intensifies, multinational enterprises are facing dual pressures of global integration and local response (GI-LR) in terms of innovation and collaborative governance. However, the strategies and conditions for multinationals to cope with this situation are still uncertain. Through the outward foreign direct investment events of Chinese manufacturing listed companies in 2009–2019, the relationship between the digitalisation of multinational enterprises and balancing GI-LR pressure is empirically examined. Results show: (1) digitalisation has a positive impact on balancing GI-LR pressure through technology innovation and collaborative governance; (2) this relationship is moderated by organisational slack, industrial pressure attribute and the host country’s data policy restrictions; (3) digitalisation supports multinational enterprises to balance GI-LR pressure in a distant and unfamiliar institutional environment, and overcomes obstacles caused by lack of international experience. These findings enrich the understanding of the inner link between digital based business strategies and GI-LR based internationalisation strategies.

Firms’ Participation in Global Value Chains Research and Development Activities and Firm Performance: The Joint Moderating Effects of Knowledge Intensity and Technological Turbulence

Firms’ Participation in Global Value Chains Research and Development Activities and Firm Performance: The Joint Moderating Effects of Knowledge Intensity and Technological Turbulence

A TOE-DCV approach to green supply chain adoption for sustainable operations in the semiconductor industry

Semiconductor industry plays a critical role for the global economy. Semiconductor industry provides various necessary technologies such as IoT, AI, modern fabrication technologies and so on to various industries including automotive industry, electronic and communication industry, healthcare industry, construction and building industry, space industry, and so on. However, semiconductor supply chain experiences various supply chain related risks and challenges because of its procedural complexities, global supply chain integrations, government policy and regulations, competitiveness, technological complexities, and so on. Not many studies available which investigated the risk, resilience, and complexities regarding green supply chain adoption by semiconductor industry. In this context, the objective of this study is to examine the risks, resilience, and complexities for managing the green supply chain adoption for higher sustainability in the semiconductor industry. Utilizing the TOE framework (Technology-Organization-Environment) and DCV (Dynamic Capability View), we developed a research model to achieve this purpose. Subsequently, this model was validated through structural equation modelling, involving 356 respondents affiliated with the semiconductor industry. This study highlights that technological risk aspects comprising of technological turbulence and risk, compatibility and complexity, organizational dynamic capabilities, and resilience along with appropriate policy and regulations could help successful adoption of green supply chain management in the semiconductor industry.

Cooperative R&D networks embeddedness and innovation resilience: the moderating role of environmental turbulence

PurposeThe relationship between cooperative R&D network embeddedness and firm innovation resilience is understudied. This paper seeks to answer the questions of whether and how embedding in cooperative R&D networks improve digital firms’ innovation resilience.Design/methodology/approachBased upon social capital theory, this paper proposes a conceptual model with several hypotheses. The empirical analysis is based on a sample of 2,908 observations from 2005 to 2022. We measure firm innovation resilience by drawing on economic resilience and use LSM tests to assess the effect of cooperative R&D network position on innovation resilience.FindingsThe results indicate that cooperative R&D network centrality has a positive impact on firm innovation resilience and that the structural holes of the cooperative R&D network have an inverted U-shaped relationship with firm innovation resilience. Moreover, technological turbulence negatively moderates the relationship between centrality and firm innovation resilience while also steepening the inverted U-shaped relationship between structural holes and firm innovation resilience. Market turbulence positively moderates the relationship between centrality and firm innovation resilience. However, the moderating effect of market turbulence on the inverted U-shaped relationship between structural holes and firm innovation resilience is not significant.Research limitations/implicationsInnovators' knowledge needs, bounded rationality, interests, and even organizational environments change over time, thus prompting them to constantly seek new opportunities to exchange and integrate knowledge, meet new beneficial partners, maintain beneficial cooperation, or terminate unhelpful cooperation. The utility of the network structure has dynamic characteristics. Only by considering the dynamics of the network can research on the mechanism of network structure be more complete, accurate and convincing. Therefore, future research can pay more attention to the relationship between dynamic networks and firm innovation resilience.Practical implicationsFirms should actively embed themselves in the cooperative R&D network and occupy a beneficial network position. By joining the cooperative R&D network, firms can gain resource advantages and enhance their ability to resist external shocks and improve innovation resilience.Originality/valueThis research advances our understanding of the antecedents of firm innovation resilience through the lens of organizational cooperation and uncovers the boundary conditions under which network embeddedness influences innovation resilience, thereby further enriching the theoretical framework of innovation resilience.

Linking Developing Country Firms’ Relational Capital to Their Export Performance in Global Value Chains: The Moderating Role of Technological Turbulence

Global value chains (GVCs) involve globally dispersed activities among interdependent firms. They provide an avenue for developing country firms to improve their export performance. A dominant view is that they can accomplish this outcome with close or trusted relationships with more established GVC partners. However, other factors determine how much such relational capital translates into superior export performance. Drawing on an interfirm learning perspective, we explain why the export effects of developing country firms’ relational capital with GVC buyers and suppliers could depend on technological turbulence. We hypothesize a positive relationship between these firms’ export performance and their relational capital with GVC buyers and suppliers. But we expect technological turbulence to weaken this relationship. Based on a sample of 95 Bangladeshi firms in the ready-made garment industry, this quantitative analysis reports evidence that partially supports our predictions. Specifically, we find a positive relationship between these firms’ relational capital with GVC buyers and their export performance. In addition, the higher the technological turbulence, the weaker this relationship. Overall, this research adds to the theory and practice of interfirm learning in GVCs from the perspective of developing country firms.

Using IT-Enabled Dynamic Capabilities to Develop Firm Inventive Capability and Business Process Agility: The Moderating Effect of aTumultuous Surroundings

Businesses today must be flexible and creative in order to adapt to the ever-changing business circumstances. This study suggests that IT-enabled Dynamic Capabilities (ITDC) are used to shape firm business process agility and firm innovative capabilities in a turbulent environment. It does this by drawing on the multi-theoretic lens. The suggested model has a favorable and significant correlation, according to a study of 254 IT and business professionals from Indonesia’s companies. The relationship between ITDC and agility is greatly tempered by marketing and technological upheaval. Comparably, marketing turbulence is also significantly mild. However, in contrast to expectations, technological turbulence has a negligible moderating influence on the link between ITDC and business inventive capabilities. This study demonstrates how firm agility and innovative capability mitigate the impact of ITDC on business performance. Practical ramifications and theoretical anchoring are also covered.