Technology-driven Business Research Articles

Why underserved business students show a lack of interest in developing sought-after STEM skills

Technological advancements have profoundly transformed business operations and decision-making processes. They underscore the pivotal role of technology in gaining a competitive edge, a critical competency for future business leaders. However, college students in business disciplines, particularly underserved populations, commonly exhibit a lack of interest in developing STEM skills. This issue arises from a complex interplay of various factors that require further exploration. This paper presents an empirical study that delves into the multifaceted origins of this challenge. The study unveils significant insights, shedding light on the importance of addressing disparities in early STEM engagement. The resulting findings mostly align with our hypothesis, suggesting the need for unconventional STEM education tailored for underserved business students. By examining the roots of this issue, the research brings about nuanced perspectives for educators and other stakeholders to consider when developing targeted strategies to enhance the readiness of underserved business graduates for the demands of technology-driven business environments.

Tech Business Analytics in Quaternary Industry Sector

Purpose: The knowledge-based segment of the economy is referred to as the "quaternary sector," which comprises businesses like information technology, telecommunications, research and development, and other professional services. Businesses in this industry may find that technology-driven business analytics greatly aids in helping them to make data-driven decisions, optimize workflows, and enhance overall performance. Utilizing technology to analyse business analytics can significantly improve market trends, consumer behaviour, and an organization's operational performance. Through analysis of this data, companies can make more informed decisions that support expansion and competitiveness. Analytics tools assist companies in identifying inefficiencies in their processes and operations so they can make changes that reduce expenses, boost output, and ultimately boost revenue. Customer loyalty and satisfaction may rise as a result of this. Information regarding emerging technologies and their integration with data science and business analytics may support to prediction of market trends and could present companies with chances for growth and innovation. Methodology: There are particular potential and challenges for business analytics in the Quaternary industry sector because of its emphasis on knowledge-based activities, innovation, and cutting-edge technology. Here, we present a methodical strategy for using technology for analytics in this industry, allowing businesses to obtain useful information for long-term planning calculations. This approach gives businesses in the Quaternary industry sector a methodical framework for utilizing technology-driven analytics. This framework helps them obtain competitive advantages in an increasingly data-driven business environment by helping them access important insights and spur innovation. Findings/Result: The study looks at how digital business analytics have been used to control growth in the Quaternary sector from the birth of the industry to the present. Originality/Value: An explanation of how tech business analytics differs from traditional business analytics within the Quaternary industry. It also includes a general design that can be used for technical purposes, and it examines thirty recently submitted research recommendations related to Tech Business Analytics in Quaternary industries. Paper Type: Exploratory research.

Intellectual Capital and Sustainable Organizational Performance in Banking Sector of Pakistan: Examine the Mediating Role of Organizational Innovation

Purpose: 21st century witnesses a great shift from production-oriented businesses to knowledge oriented and technology-driven businesses, where intangible resources play a pivotal role in value creation for the organizations. In this dynamic intellectual capital and competitive environment, global economy is shifting from a tangible resource economy to an intangible resource economy. The aim of this study was to investigate how the intellectual capital components and organizational innovation influence sustainable organizational performance.
 Design/Methodology/Approach: A survey was conducted to collect data from the banking sector professionals working in Pakistan. Simple random technique was employed, 329 responses were collected. The data was analyzed through SmartPLS.
 Findings: Results reveals that intellectual capital components have positive and significant association with organizational innovation and sustainable organizational performance. Current study also demonstrates the partial mediation of organizational innovation between the association of intellectual capital components and sustainable organizational performance.
 Implications/Originality/Value: It is concluded that intellectual capital and its components help the organizations to enhance their organizational innovation, which would ultimately boost sustainable organizational performance. Current study findings would provide useful insights for researchers, managers, and practitioners.

Management Accounting—A Rising Star in the Curriculum for a Globally Integrated, Technology-Driven Business Age

ABSTRACT Extraordinary technological advances are one of many factors that have altered the topography of the accounting profession and the role of accountants. Management accountants, as strategic partners in decision making, have never been more important in this changing landscape. We argue that the recently introduced CPA Evolution Model Curriculum leaves a serious gap in the accounting curriculum by focusing on entry-level accountants in public practice. In this paper, we explain how management accounting can be a rising star in the accounting curriculum, show why there is a need for it, and recommend a three-course model based on the Institute of Management Accountants Management Accounting Competency Framework. This paper is an appeal to all educational institutions to include the necessary courses in management accounting with an equal sense of urgency as data analytics, technology, and public accounting needs.

Tech-Business Analytics in Secondary Industry Sector

Purpose: Businesses in all sectors, including the secondary industry, will turn to tech-business analytics as a crucial tool. Tech-Business Analytics' role in the secondary industrial sector is to support companies in making data-driven decisions that optimize their operations, boost productivity, and boost profitability. Businesses may optimize their supply chains by accessing data on suppliers, inventories, logistics, and other aspects to spot inefficiencies and areas for improvement. Organizations can use this information to reduce downtime and boost production to schedule maintenance in advance and predict when machinery and equipment will likely break. Examining data on product flaws, customer complaints, and other aspects can help firms improve their quality control systems by identifying root causes and implementing corrective measures. Studying data on consumer behaviour, industry trends, and other factors can help organizations optimize their sales and marketing activities and find chances for expansion and higher profitability. Design/Methodology/Approach: Businesses can use several processes in the tech-business analytics methodology to help them make decisions based on data in the secondary industry sector. This secondary industry sector can entail enhancing the effectiveness of the supply chain or decreasing equipment downtime. After identifying the issue, the necessary data must be gathered and prepared. Once the data is collected, it must be analyzed using statistical models and other analytical methods. This collected data might entail looking for relationships between multiple variables, spotting trends in consumer behaviour, or predicting outcomes using predictive models. Findings/Result: It is described in the article how tech-business analytics in the secondary industrial sector will have managed the growth itself from its inception to the present. The Tech-Business Analytics technique in the secondary industry sector offers a structured approach to problem-solving using data analysis to assist in better decision-making and improve business outcomes. Originality/Value: Exploring the evolutionary path of business analytics transforms into the advanced realm of technology-driven business analytics within the secondary industry sector. A generic architecture also examines 130 recently published Tech Business Analytics in Secondary Industry sector research projects for technical purposes. Tech-Business Analytics is a new field that applies ICCT-underpinning technologies in Tech-Business Analytics (TBA). TBA is intended to provide businesses with unprecedented opportunities for growth and innovation in secondary industry sectors. Paper Type: Exploratory research.

Online Food Delivery Platforms and Female Labor Force Participation

Our research examines the impact of online food delivery platforms on female employment in South Korea, highlighting the often-overlooked positive externalities that digital platforms generate on the labor market and economics. We find that these platforms lead to an immediate and lasting increase in the female employment rate, with a notable increase in the female employment rate by 6.5%. The economic benefits derived from this rise in female employment account for 0.27% to the country’s GDP, or 17 times the revenue of the online food delivery platform. Our analysis shows that such digital platforms offer a pathway for women to break free from traditional household roles, thus granting them more time and the opportunity to decide whether to join the labor market or stay at home. The freedom to be able to join the labor force promotes gender equality and fosters economic engagement. Policymakers need to recognize such indirect effects of technology-driven business models because they shape labor markets and drive economic outcomes. This research has vital implications for practice and policy, offering fresh perspectives on fostering female labor force participation and boosting economic growth. Empowering individual households and granting women greater agency can have profound effects, supplementing organizational measures. The study highlights the underestimated economic and societal value created by innovative technology platforms, emphasizing the need for policymakers to consider these spillover effects when assessing and regulating such platforms. Leveraging digital platforms can lead countries toward a more inclusive and prosperous future, dismantling barriers and promoting gender equality.

Mobile financial service-enabled micro-businesses driving sustainable value creation in emerging markets

Financial service innovations open avenues for the financial inclusion and empowerment of micro-businesses in emerging economies. While there is a growing debate about the impact of such information and communication technology-driven business model innovations, this has not been studied on a supply chain (SC) level. Accordingly, this paper adopts a case study approach to analyze how mobile financial services (MFSs) enable sustainable value creation in emerging economy SCs. Semi-structured interviews conducted in Pakistan and four selected countries in Sub-Saharan Africa show how MFSs impact local micro-businesses' information, financial, and physical SC flows. This research demonstrates that value creation processes are driven by mobile business transactions that address market, regulatory, and socio-cultural constraints faced by micro-entrepreneurs in emerging markets. Thereby, we strengthen the understanding of the interplay between local conditions and the application of technological innovations promoting sustainable value creation along SCs. Various challenges and hidden consequences threatening value creation were identified. Further, this study provides a theoretical framework that merges constructs from the field of technology-driven innovations, (sustainable) business models, and (sustainable) SC management. This allows analyzing with and for whom value is created from an SC perspective.

Digitalization and law: innovating around the boundaries

AbstractRecent developments in digital technologies have challenged the ways in which service firms create, deliver, and capture value. Although research and practice suggest business model innovation as an effective response to digitalization, many firms are not willing to make radical changes in the architecture of the firm’s activities. In this study, we take an in-depth look at which factors influence the firm’s capability for technology-driven business model innovation in the legal industry context. As our empirical context, we have chosen the legal industry, notorious for its risk aversion and for practices that inhibit innovation, but where the focus on digitalization is increasing due to external pressures. We interviewed nine law firms in Norway, representing together the largest share of the country’s legal services market, four of them being traditional law firms and the rest being newly established yet large digital New Law organizations. We find that profitability acts both as an inhibitor of business model innovation for established firms and as a driver for New Law firms. However, the relatively high job satisfaction of Norwegian lawyers in comparison to their US-based counterparts dampens the pull of technological opportunities on business model innovation by making human capital more difficult to acquire by new entrants. Barring an unexpected profitability crisis, digitalization of the Norwegian law sector will not disrupt traditional law firms’ business models. However, New Law firms are accumulating the competences required to compete with the incumbents.

HOW DO TECHNOLOGICAL FRAMES FEEL? BUSINESS MODEL INNOVATION IN PRE-DIGITAL COMPANIES AND THE EMOTIONAL IMPACT OF DIGITAL TECHNOLOGIES

The disruptive character of digital technologies can lead to an existential threat for pre-digital firms when their managers do not assess the opportunities new digital technology can provide. Strategic actors rely on their technological frames to interpret a specific technology and whether and how they can benefit from it, which can explain why there is heterogeneity in such technology-driven Business Model Innovation (BMI). However, the literature lacks a comprehensive understanding of this critical management tool because the emotional grounding of technological frames has not been examined. We conducted a qualitative case study research. Our results are based on 36 interviews. It turns out that emotions impact how people respond to digital technologies. These insights extend our understanding of technological frames as well as emotional framing and their mutual relationship and how this affects technology-driven BMI. In addition, we provide practical implications.

On the welfare cost of business cycles: The role of labor-market heterogeneity

Are business cycles equally beneficial or harmful to consumers? Has welfare inequality increased or decreased due to rise of income/wealth inequality? By utilizing a heterogeneous agent RBC model with endogenous labor supply, this paper aims to answer these questions. We first show that while technology-driven business cycles are beneficial on average, a finding that is consistent with the recent literature, the welfare gain is not equally distributed; it is beneficial (resp. harmful) for agents who are relatively rich (resp. poor). The key to understanding the monotonic relationship between welfare gain from the business cycles and wealth level, a finding different from the previous literature that argues that there is a non-monotonic relationship between the two, is shown to be endogenous labor supply. Finally, we analyze the short run consequence of rising income/wealth inequality on welfare cost.

The Effect of Knowledge Management on the Sustainability of Technology-Driven Businesses in Emerging Markets: The Mediating Role of Social Media

Sustainability is a fundamental principle for human resource management worldwide. This study aimed to examine the effect of knowledge management components on the sustainability of technology-driven businesses mediated by social media in emerging markets. This descriptive-correlational study was conducted in April 2022. The statistical population comprised 537 businesses, and the sample size (estimated using Cochran’s formula) was 224 research and development employees. A 25-item questionnaire scored on a 5-point Likert scale was administered to collect data, which were analyzed in SmartPLS 3. The findings showed that for technology-driven businesses to be in a sustainable environment, knowledge management components must be applied in all parts of the company. The application of knowledge management creates value and a sustainable competitive advantage in a dynamic environment. Furthermore, effective participation in the organizational social network can activate knowledge management and create value. Thus, knowledge acquisition through social media optimizes learning and ideation, and for technology-driven companies that lack resources, this acquisition enables development and sustainability in a dynamic environment.

Sustainable HRM Practice and Organisational Excellence: An Empirical Analysis

<p>The paper rethinks the role of sustainable human resource management practices in achieving corporate excellence, using the case of Oman, an emerging Arab Gulf economy currently pursuing an economic diversification strategy tagged Oman Vision 2040. The paper is based on the survey data collected from 212 workers and managers working in the nation’s capital city, Muscat, between December 2020 and February 2021. The respondents were randomly surveyed across Oman Vision 2040’s priority economic diversification agenda sectors: investment management, infrastructure, energy, banking, and telecommunication. The analysis includes 22 data points covering essential HRM practices, including recruitment, compensation, motivation, organisational training, and learning and development. The IBM Statistical Package for Social Sciences (SPSS) was used for the data analysis. Descriptive statistics and hypothesis testing of Karl Pearson’s <em>r</em> correlation, emphasising the p-value < 0.01 interpreted to be highly significant at a 1% significance level, are presented. Adopting HRM as a strategic partner in a business model significantly impact organisational excellence, especially concerning staff training and appraisal system. However, while country-specific factors might influence the HRM practice in the domestic context, the expected association between Omani strategic HRM factors, such as labour laws, expatriate workforce, and foreign education and organisational excellence, may not be supported by the current empirical evidence. The research also found a weak correlation between job performance and employee appraisal systems. This paper used survey data from human beings, workers and HRM managers, whose responses might be open to distortions; further research is required to confirm these results using multiple data sources. The need to encourage creativity and innovation in job performance through continuous on-the-job training and development leveraging technology and data analytics applications is acknowledged. The implications for rethinking SHRM practices and policies towards developing a new intrapreneurial, well-motivated, adaptive, and trained workforce are documented. Human capital’s adequacy and quality have been widely recognised as critical to any organisation's value-creation goal. Still, research to date is somewhat inconclusive on what the priority HRM practices should be in the contemporary fast-paced, technology-driven business environment. This research makes a theoretical and empirical contribution to scholarly discussions on the role of SHRM practices in modern organisations. It also adds value to SHRM research and practice. The present research may be the first Oman-specific SHRM study with empirical perspectives from the Covid-19 pandemic.</p>

Assessing the impact of digital financial inclusion on PM2.5 concentration: evidence from China.

Digital finance as a new technology-driven business model shortens the distance between borrowers and lenders. Economic research finds that digital finance promotes economic efficiency by reducing transaction costs, information asymmetry, and inequality. Digital finance is an energy-intensive industry; therefore, increased efficiency in the industry should yield environmental benefits. We examine the externality of digital finance on air pollution. By analyzing data on digital financial inclusion and fine particulate matter concentration in China, we demonstrate using a dynamic panel data model that the development of digital finance damages the environment. However, after incorporating a threshold effect into a kink model, we determine that digital finance reduces pollution when its development exceeds a certain level. The results suggest that a high level of digital finance development not only increases economic growth but also improves air quality; this result provides novel insight into the relationship between economic growth and the environment.

Basics of SQL for Audit Data Retrieval and Analysis

ABSTRACTThe purpose of this instructional resource is to explain how Structured Query Language (SQL) queries can help auditors to independently retrieve properly formatted data as audit evidence or for further analyses. It demonstrates data extraction using Microsoft (MS) Access, one of the simplest SQL-compliant database software applications. We use a dataset fragment that is extracted from the publicly available enterprise datasets provided by Walton College (University of Arkansas) to run SQL queries as a part of audit investigations. Data extraction is the first step of Extract, Transform, and Load (ETL) and may be time-consuming. We demonstrate how SQL queries can assist with this task, thereby allowing the auditor to begin analysis sooner. This instructional resource can be used to prepare future auditors for the emerging data-rich and technology-driven business environment.

How Technological Trends Innovated the Spirit of Entrepreneurship among Businessmen: A Systematic Review

Aim: To understand deeply how the trend of technology has motivated entrepreneurs to become entrepreneurs who have a high entrepreneurial spirit through a review of dozens of international publications interested in discussing technology trends and implications for business people with a high entrepreneurial spirit. Method: Search for data electronically on several Google scholar-based data and other literary sources. Then we analyze the data by involving data coding, evaluation, in-depth interpretation, and concluding the principle of all data that is valuable and reliable. We emphasize secondary data from several international publications focused on the theme of this study. Result: The positive impact of technology trends on business success through the spirit of referring to technology-driven business governance and entrepreneurship has colored the findings of this study. The skills and enthusiasm of the impact of technology trends on business people are evident in adapting business people to the adoption of modern technology across businesses and in various service and goods industries. Conclusion: These findings have become the basis for many groups such as industry, education, and policymaking in many countries.

Digital servitization and sustainability through networking: Some evidences from IoT-based business models

In the last few years, the widespread of digital technologies, such as the Internet of Things, in manufacturing industries and servitization became so strong that, recently, a growing research stream has begun to focus on how digital technologies enable service development, ushering in digital servitization as a specific research stream. Notwithstanding the prospective academic and managerial importance of explaining how digital servitization leads to sustainability, this research direction is still poorly investigated in the literature. The present article aims to fill such research gaps by answering the following research question: How do digitally based business model innovation and networking in manufacturing servitization impact sustainability? In order to answer this research question, we performed a multiple case study about technology-driven business model innovation and networking that has been implemented over the last few years by four small and medium manufacturing Italian companies.

R&D Characteristics, Innovation Spillover, and Technology-Driven Business Cycles

This paper shows that technology shocks have the largest impact when industries adopt innovations of other industries at a high rate, if costs of adopting technologies and adjusting R&D expenditures are low, and if innovators face more competition. It is not the level but the spillover of innovations across industries that is key for these results. Under the conditions mentioned above, R&D becomes less procyclical and smoother yet R&D-driven innovations have a larger impact on output since they spillover at a higher rate. These inferences follow from a general equilibrium framework describing a real economy with endogenous growth.

Identifying opportunities for sustainable business models in manufacturing: Application of patent analysis and generative topographic mapping

Early identification of business opportunities is critical for technology-based manufacturers seeking to develop new sustainable business models (SBMs) for future competitive advantages. However, there exists an insufficiency of identifying business opportunities compared to previous studies which have focused mainly on technology opportunities and service opportunities. To fill this research gap, this study proposes a new systematic approach to identify business opportunities for new SBMs based on information relating to the manufacturers' technologies and patents. To illustrate, an example in the mining machinery industry was examined as a case study. The results demonstrated that 255 patent documents relating to the product were collected. Next, latent Dirichlet allocation was used to generate 26 business topics, which were categorized into the 9 building blocks of the business model canvas (BMC). Then, generative topographic mapping (GTM) was applied to identify 13 vacuums and related technology-driven business opportunities on the basis of BMC-based patent-business vectors. Finally, dynamic business modelling was conducted, which integrated sustainable BMCs and system dynamics in order to evaluate and rank these business opportunities. The proposed approach can promote consensus building between the technology and business planning departments on developing technology-driven SBMs in both public and private sectors.

E-service quality and e-retailers: Attribute-based multi-dimensional scaling

Digital retail is a technology-driven business. Customers shop with the help of cutting-edge self-service technologies deployed by marketers to enhance customer experience and e-service quality (e-SQ). However, there is a lack of understanding of how customers differentiate between various digital retailers while shopping. We attempt to compare similarity and dissimilarity between top e-retailers based on customer perception grounded in seven dimensions of e-SQ using data from an important emerging market. Multi-Dimensional Scaling (MDS) technique was applied to analyze similarity judgments of the respondents to draw an aggregate perceptual map of the selected e-retailers. Subsequently, discriminant analysis was carried out and the results were used to create combined spatial maps of e-retailers and e-SQ attributes. It was found that consumers can perceive top e-retailers as similar or isolated brands. Our findings suggest that all seven e-SQ attributes can create differentiation among leading e-retailing brands. However, we recommend e-retailers to fortify their service recovery dimensions, as consumers give greater importance to them. Further, we benchmarked fulfilment and contact as critical dimensions for managing e-SQ from the top two e-retailers (Amazon India and Flipkart) and discussed how they are deploying cutting-edge technologies to beef up these dimensions.

How blockchain technology can monetize new music ventures: an examination of new business models

PurposeThis paper aims to examine how blockchain technology is disrupting business models for new venture finance.Design/methodology/approachThe role of blockchain technology in the evolution of new business models to monetize the creative economy is explored by means of a case study approach. The focus is on the recorded music industry, which is in the vanguard of new forms of intermediation and financialization. There is a particular focus on emerging artists.FindingsThis paper provides novel case study insights and concludes by considering how further research can contribute to building a theory of technology-driven business models which apply to the development, on the one hand, of new forms of financial intermediaries, more correctly referred to as “infomediaries,” and on the other hand, to new forms of direct monetization by artists.Originality/valueThis paper provides early insight into the emerging potential applications of blockchain technologies to streamline music industry business service models and improve finance streams for new artists. The findings have far-reaching implications across the creative sector.