Technical Support Center Research Articles

PARTICIPATION OF BEDOUINS IN THE VALLEYS DEVELOPMENT OF MATROUH GOVERNORATE

The research aims at identifying the patterns of the respondents in theactivities of valley development, identifying the level of participation ofrespondents in the activities of valley development, and determining therelationship between the level of Bedouin participation in the activities ofvalley development and some independent variables.The research was carried out in three valleys: Wadi Al Kharouba,Wadi Beheiry and Wadi El-Afrit from the technical support centers in MorsiMatruh, Ras Al-Hikma and Sidi Barani respectively, due to thedevelopmentprojects implemented during the period from 2014 to 2017. Asimple random sample of (90) respondents distributed on the three valleys (35,25 and 30) were randomly selected, each with 50% of the total number ofbeneficiaries in the three valleys. Data were collected during the period from August 2017 using personal interview. Percentages arithmetic mean, standarddeviation, simple correlation coefficient, and Chi square test were used forpresentation and data analysis.The results of the research showed that the activity of the constructionof dusty dams was ranked first in terms of the percentage of the totalparticipation of the respondents in the development of valleys, followed by theactivity of planting horticultural trees and then the construction of cementdams, and that more than two thirds of the respondents participate moderatelyin the development activities of valleys Results also revealed a significantcorrelation between the level of participation of the respondents in thedevelopment activities of the valleys and some of the studied variables: theagricultural pattern of the valley, the size of the agricultural holding size, thestandard of living, Acquisition of agricultural machinery, degree of perceptionof climate changes, and animal holdings size.

Biogas production for organic waste management: a case study of canteen’s organic waste in Solid Waste Management Technical Support Center, Lalitpur, Nepal

Management of solid waste is one of the major challenges faced by the municipalities. Solid waste mainly comprises of organic waste. Proper management of organic waste helps minimize solid waste problem. This study was carried out to assess the production of biogas from canteen’s organic waste as a solution for management of organic waste in Solid Waste Management Technical Support Centre, Lalitpur using innovative urban biogas plant with capacity 1,275 liters for 48 days. The physicochemical parameters of canteen’s waste and bio-slurry were analyzed. Similarly, volume of biogas, volume of methane and carbon dioxide in biogas produced were measured and CO2 reduction from biogas plant was identified. The average values of physicochemical parameters of canteen’s waste lied within the optimum range for biogas production. The biogas plant produced 22.03 liters/kg of waste and 120.47 liters/day of biogas. The produced biogas contained 48.89% methane and 39.11% carbon dioxide on average. The biogas plant could reduce 3.20 tones of CO2 equivalent per annum from 262.50 kg of waste fed for 48 days. The values of nitrogen, phosphorus and potassium of bio-slurry indicated it as a better fertilizer. Shapiro-Wilk test showed that the p-value of collected data were greater than 0.05 indicating normal distribution. Linear regression between ambient temperature and biogas production showed that the p-value less than 0.05 indicating significant relationship between them (r2=0.08). The estimated return period of the invested money was 9.5 months in kerosene substitution or 9.7 months in firewood substitution or 9.5 months in LPG substitution. Similarly, the estimated average rate of return was 125.26% in kerosene substitution or 123.72% in firewood substitution or 125.01% in LPG substitution. These results indicated that biogas production using innovative urban biogas plant is better solution for organic waste management. Further extensive and large scale research need to be carried out for the optimization of the biogas plant.

Análise sobre a judicialização da saúde no estado de mato grosso no período de 2011-2012

O Direito à Saúde consagrado na Carta Cidadã de 88 é um direito de todos, e segundo os doutrinadores, passível de ser exigido judicialmente quando não garantido pelo Estado. O objetivo desse trabalho é compreender o fenômeno da Judicialização do acesso à Saúde Pública no Estado de Mato Grosso. Foi utilizado o método qualitativo baseado na pesquisa documental, retirado de doutrinas jurídicas e da saúde, bem como o quantitativo através da análise dos dados fornecidos no relatório do Núcleo de Apoio Técnico-NAT instalado no Fórum, cujo escopo é subsidiar os magistrados com pareceres técnicos na área da saúde. Foi com a crescente demanda de ações judiciais envolvendo a área da saúde pública no estado de Mato Grosso e com a criação do NAT que emite pareceres técnicos a fim de subsidiar os magistrados ao decidir os casos apresentados na justiça estadual, que justificou a realização desse trabalho. É possível verificar que a população cada vez mais está consciente de seus direitos e exigindo que o mesmo seja efetivado através de decisões judiciais, visto que a ação do Poder Executivo na saúde resta ineficaz, não alcançando a população que procura por esses serviços. Enquanto não haja um debate coletivo com os atores sociais e os três poderes, quanto à situação da saúde no Estado de Mato Grosso, estaremos diante desse cenário de aumento de ações envolvendo a saúde, pois, o cidadão não pode ficar à mercê da ineficácia de gestão dos Poderes Públicos.

兵庫県立工業技術センター 繊維工業技術支援センター

兵庫県立工業技術センター 繊維工業技術支援センター

静岡県工業技術研究所浜松工業技術支援センター

静岡県工業技術研究所浜松工業技術支援センター

P-16 公開講座を通した舞鶴高専技術職員による科学教育((18)地域貢献,地場産業との連携,ポスター発表)

P-16 公開講座を通した舞鶴高専技術職員による科学教育((18)地域貢献,地場産業との連携,ポスター発表)

Development of safety injection flow map associated with target depressurization for effective severe accident management of OPR1000

ABSTRACTIf any severe accident occurs, application of the Severe Accident Management Guidance (SAMG) is initiated by the Technical Support Center (TSC). In order to provide advisory information to the TSC, required safety injection flow rate for maintaining the coolability of the reactor core has been suggested in terms of the depressurization pressure. In this study, mechanistic development of the safety injection flow map was performed by post-processing the core exit temperature (CET) data from MELCOR simulation. In addition, effect of oxidation during the core degradation was incorporated by including simulation data of core water level decrease rate. Using the CET increase rate and core water level decrease rate, safety injection flow maps required for removing the decay and oxidation heat and finally for maintaining the coolability of the reactor core were developed. Three initiating events of small break loss of coolant accidents without safety injection, station black out, and total loss of feed water were considered. Reactor coolant system depressurization pressure targeting the suggested injection flow achievable with one or two high pressure safety injections was included in the map. This study contributes on improving the current SAMG by providing more practical and mechanistic information to manage the severe accidents.

Professionalizing the management of strokes

A stroke is a life threatening emergency requiring fast access to medical care and to a technical support centre. Health professionals are trained in the complexity of this care. Preventive care and educational activities are developed in emergency departments, notably in neurovascular units, thereby contributing to the prevention of complications and the risk of repeat strokes.

静岡県工業技術研究所 富士工業技術支援センター

静岡県工業技術研究所 富士工業技術支援センター

효율적인 CFAR 알고리듬 연구

Abstract This paper proposes a new efficient CFAR algorithm. The structure of the proposed CFAR is relatively simple as compared with the OS-CFAR or ML-CFAR which are considered to deal with the nonhomogeneous environment such as clutter and multiple targets. The proposed algorithm is effectively applied to the radar signal processor with reduced computation burden. The relationship between the threshold and PFA of the proposed CFAR is derived analytically. The CFAR loss of the proposed CFAR algorithm is compared with CA-CFAR and OS-CFAR based on both SNR and ADT(Average Detection Threshold). Key words: CFAR, Threshold, PFA hISijCkl*(mhcnLMo6p)(Technical Support Center for National Defense Industry of Agency for Defense Development)qManuscript received April 7, 2014 ; Revised August 14, 2014 ; Accepted August 18, 2014. (ID No. 20140407-036)qCorresponding Author: Sang-Jin Shin (e-mail: radarsjs@add.re.kr) r. 서 론  Zs6 )š

A Calibrated Group Decision Process

In practice most organisational decisions are made by groups that bring into the problem multiple perspectives, both complementary and contradictory. When having a group of decision makers, usually individuals’ preferences are either led to consensus or are aggregated with the use of some function like the median, the arithmetic or geometric mean. We focus in the second case, where individual’s preferences need to be aggregated. Our approach is based on the fact that when two decision makers are asked to give their preference between a pair of criteria using a specific scale, it is possible that they will give slightly different answers, even when they actually have the same opinion. This difference will not affect the case of a single decision maker, as it will be consistent throughout the whole process. However, it can affect a group decision when the values will be used as an input for the aggregation function. A novel approach is presented that enhances group decision making through a group calibration process. The proposed process adjusts individuals’ preferences based on their answers on a set of standardized questions prior to the aggregation phase. The method focuses The whole concept is applied to the group analytical network process method and it is illustrated through a telecommunications project case. The decision under examination concerns the selection of the right place for deploying a new telecom service of a multinational-based telecommunications company where a group of geographically dispersed decision makers form an ad-hoc virtual team in order to select the location for a new technical support centre.

Knowledge Transfer and Knowledge Building at Offshored Technical Support Centers

Abstract This study investigates knowledge transfer and knowledge building at three technical support centers (TSCs) which have been offshored to China. Utilizing an interpretive case study approach, the study examined how organizational knowledge was transferred from the US-based onshore TSC to a China-based offshore TSC, and how China-based knowledge was built and expanded in a dynamic changing business context. A model is presented which was developed from qualitative analysis of the field data, and this model aids understanding of how knowledge was transferred and built at the individual level, the group level and the organization level at the China-based offshored TSC. The shared mental models of the people in the organizations helped individual knowledge to be linked to group knowledge, and then to organizational knowledge. The ongoing informal communication, close interaction and coordination between onshore and offshore group members facilitated the knowledge transfer from onshore to offshored TSC. The model presented also demonstrates the knowledge flow through knowledge intermediaries in the offshored knowledge transfer and building processes, and provides new insights into organizational learning in an offshored business context.

Hamamatsu Technical Support Center, Industrial Research Institute of Shizuoka Prefecture

Hamamatsu Technical Support Center, Industrial Research Institute of Shizuoka Prefecture

Where the Knowledge Goes? Information Gathering and Managing Practices in a Global Technical Support Center

Successful maintenance and support services rely on efficient information use. Organizational learning and information reuse is one of the most potential ways to improve the efficiency of maintenance and support services. Many parts of knowledge creation, storing and searching can be automatized but in the problem-solving phase of the maintenance work the organizations need to often rely on maintenance workers’ and customers’ reports and descriptions. This paper presents the results of a study about information gathering and managing practices of a global technical support (GTS) center. The aim is to identify organizational and technical support and hindrances for collecting and reusing problem solving information, as well as maintenance workers work practices that support or prevent the information gathering and reuse. Based on the findings, suggestions for maintenance organizations to overcome the major problems are created.

横浜市工業技術支援センターにおける企業支援と連携

横浜市工業技術支援センターにおける企業支援と連携

EVALUATION OF SAMG EFFECTIVENESS IN VIEW OF GROUP DECISION

We evaluate the technical and organizational aspects of the severe accident management guideline (SAMG), focusing on the decision-making process in the technical support center (TSC). From the technical aspects, we conclude that the present SAMG is a good tool that can assist the TSC in efficiently managing probable severe accidents. However, we suggest that the clear separation of the emergency operating procedure (EOP) and SAMG, which shifts plant control from the main control room (MCR) to the TSC, might not be an effective framework from an organizational perspective. Studies on organizational behavior demonstrate that a group decision made under a risky situation might be polarized in either a risky or cautious way. We recognize that we cannot be free from the polarization effect since the current SAMG recommends that the TSC evaluate the advantages and disadvantages of strategies to be implemented and choose the best one based on a group decision process. Illustrative examples of accident management under risky conditions are recapitulated from previous studies of the authors and we propose that the SAMG should be more proceduralized to remove this polarization from the decision-making process.

A study of the application of ontology to an FAQ automatic classification system

Many enterprises collect Frequently Asked Questions (FAQs) from their customer service departments or technical support centers and compile the questions and responses in a knowledge database to reuse the information when similar questions occur. However, the categorization of these FAQs is based on human judgment, which can result in inconsistencies. In this paper, an auto-categorizing system is designed and proposed to facilitate a more precise categorization of software-based FAQs for the case subject, S Company.This study applies the system development methodology. First, the domain ontology of an FAQ auto-categorizing system is devised, and categorizing methods and rules are developed with the intention that the system will generate categories automatically.Next, the FAQ auto-categorizing system is tested using a database based on the real FAQs of the study subject Company S, and the system reliability and FAQ searching performance are verified via interviews with the customer service staff and user satisfaction surveys. This study demonstrates that the FAQ auto-categorizing system can automatically generate categories that match the original FAQ attributes, but manual adjustment is still occasionally necessary to optimize the system and boost the accuracy of the categorization.The interviews and user satisfaction surveys show that categorizing according to question attributes is a more efficient method than the method used by the software products available for FAQ search performance. Although users are satisfied with both the FAQ auto-categorizing system and the original FAQ system used by subject Company S, this study discovers that the FAQ auto-categorizing system requires significantly less search time than the original system.

〈사례보고〉 경상남도 지역 간 건강불평등 완화사업: 건강플러스 행복플러스 사업

'건강 플러스 행복 플러스 사업'은 경상남도의 높은 표준화사망률을 감소시키고 지역 간 건강불평등을 완화하기 위하여 표준화사망비가 구조적으로 높은 40개 읍면동을 대상으로 수행되는 사업이다. 본 사업은 영국의 헬스 액션 존 사업의 방법론을 기반으로 하여 참여, 파트너쉽, 자원의 집중을 사업의 기본 원칙으로 설정하고 2010년부터 시작되었으며 2017년까지 진행될 예정이다. 총 사업비는 56억원이며, 2010년에는 17개 읍면동, 2011년에는 12개 읍면동, 2012년에는 11개 읍면동에 사업이 개시되었거나 개시될 예정이다. 2010년 사업의 경우, 사업대상지역인 17개 읍면동에 예산이 배정되었고, 관련 수단 및 지역 차원의 사업진행 틀을 만드는 과정을 거쳤다. 또한 사업대상지역의 건강결정요인을 파악하기 위하여 지역 사회조사를 실시하였으며 사업에 대한 교육훈련지원 및 기술지원을 위하여 교육훈련지원단과 사업운영지원단이 설치되었다. 그 결과 사업 인력들과 코디네이터에 대한 교육이 실시되었으며, 사업대상지역에는 사업팀과 사업추진위원회가 결성되었다. 지역사회조사 이후에는 지역사회조사결과 보고회를 통하여 지역의 건강결정요인과 건강수준을 지역주민들과 함께 공유하였으며 최종적으로 사업 관련 주민자치조직인 건강위원회가 17개 읍면동에서 출범하였다. 본 사업은 지역사회 참여 및 파트너쉽의 구축과 관련하여 아직 해결해야 될 과제들이 많으나 원칙에 근거한 사업이 지속적으로 진행될 수 있다면 경상남도의 건강불평등 완화를 통한 표준화사망률 감소 및 사업대상지역 주민들의 안녕 수준 향상에 기여할 수 있을 것으로 판단된다. Objectives: This study was conducted to implement Health Plus Happiness Plus projects in Gyeongsangnam-Do and assess the policy implications of initiatives to address regional health inequalities. Methods: Health Plus Happiness Plus projects were started as strategies to address regional health inequalities in Gyeongsangnam-Do. The principles of these projects are taken from the Health Action Zones initiatives in England: participation, partnership, resource concentration in project areas. The time period for these projects is from 2010 to 2017, and the total budget is 5.6 billion won. In 2010, a 6.8 hundred million won total budget was invested in 17 project areas. Such investments fell into four broad categories: establishment of the means and local framework; survey development to analyze the health determinants; development of an education and training center; and establishment of a technical support center. Results: Education and training programs for practitioners and coordinators were provided, and project teams and project promotion committees were established in project areas. Health survey result briefing meetings were held, and 17 health committees were established in project areas. Conclusions: Health Plus Happiness Plus projects have some problems in relation to participation and partnerships, however, if these principled projects are performed continuously, they will contribute to a reduction of standardized mortality rate and regional health inequalities in Gyeongsangnam-Do and the improvement of residents' well-being in project areas.

技術的拠りどころ鹿児島県工業技術センター

技術的拠りどころ鹿児島県工業技術センター

SAMEX: A severe accident management support expert

A decision support system for use in a severe accident management following an incident at a nuclear power plant is being developed which is aided by a severe accident risk database module and a severe accident management simulation module. The severe accident management support expert (SAMEX) system can provide the various types of diagnostic and predictive assistance based on the real-time plant specific safety parameters. It consists of four major modules as sub-systems: (a) severe accident risk data base module (SARDB), (b) risk-informed severe accident risk data base management module (RI-SARD), (c) severe accident management simulation module (SAMS), and (d) on-line severe accident management guidance module (on-line SAMG). The modules are integrated into a code package that executes within a WINDOWS XP operating environment, using extensive user friendly graphics control. In Korea, the integrated approach of the decision support system is being carried out under the nuclear R&D program planned by the Korean Ministry of Education, Science and Technology (MEST). An objective of the project is to develop the support system which can show a theoretical possibility. If the system is feasible, the project team will recommend the radiation protection technical support center of a national regulatory body to implement a plant specific system, which is applicable to a real accident, for the purpose of immediate and various diagnosis based on the given plant status information and of prediction of an expected accident progression under a severe accident situation.