Objectives: The study aims to understand why customers prefer nostalgic products and how nostalgia influences consumer behavior. It focuses on identifying the factors that make nostalgic products appealing, the role of nostalgia in fostering customer loyalty, and the implications for businesses in leveraging nostalgia through marketing, branding, and product development. Methods: The research relies on primary data collected through structured questionnaires distributed via Google Forms. A sample size of 150 respondents was selected using the convenience sampling method. Data analysis was conducted using simple percentage calculations and factor analysis to derive meaningful insights. Results: The findings reveal that the majority of customers preferring nostalgic products fall within the age group of 30–40 years. Key factors influencing their preference include the reliability, taste, and simplicity of nostalgic products, which create meaningful user experiences. Additionally, comfort and convenience drive frequent usage of these products. Brand awareness and trustworthiness are critical in shaping customer choice, as they provide satisfaction and reduce the perceived risks of accessibility. Conclusion: By understanding customers' preference for nostalgic products, businesses can effectively engage this market segment through innovative offerings that emphasize nostalgia's emotional connection. The study highlights that socioeconomic factors such as occupation and income significantly impact purchase decisions in the Ernakulam district. Trust and brand recognition are pivotal in driving consistent use of these products. As a result, nostalgic product marketing is expected to dominate future market trends, fostering higher customer satisfaction and brand loyalty.
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