Tanjung Priok Research Articles

Tingkat Kesesuaian Kinerja dan Harapan Pelanggan pada Terminal Peti Kemas Tanjung Priok

Tanjung Priok Container Terminal is a terminal that serves the loading and unloading process of containers with high service performance standards. Termnal Container customers expect the performance of the services provided by the company to meet their satisfaction or expectations. This study aims to determine the level of conformity between service performance and customer satisfaction or expectations at the container terminal. This study analyzed the data of 67 Container Terminal customers obtained by providing a questionnaire to the customers. The results of the suitability level analysis show that the service performance provided by the container terminal management is satisfied or very satisfied because it has a conformity percentage of 91.93%, besides that the index value of the gap or gap between performance and customer satisfaction / expectations is at -0.28. Where at this value, Container Terminals generally have met customer expectations, but in terms of reliability and assurance, it is still necessary to improve so that it is expected to increase the number and loyalty of Container Terminal customers.

Studi Perbandingan Prosedur Penanganan Barang Perishable untuk Cold Storage di Pelabuhan dan Bandara Internasional di Jakarta

This study aims to analyze the different handling procedures of Perishable goods in the cold storage area at the seaport and airport in Jakarta, as well as to increase the efficiency, benefits of more effective and efficient warehousing in the flow of the handling process. The location of this research is at Tanjung Priok Port and Soekarno Hatta Airport. The research's focus on surveying the location where observation is carried out in closed and open warehouses also conducts layout analysis and observes, studies the process of receiving and storing goods in the warehouse. This research is descriptive qualitative to describe in-depth about the different procedures for handling perishable goods at seaports and airports in Jakarta. The data are primary and secondary. Primary data from interviews and surveys, secondary data from the company, and various supporting literature. The research informants were Cold Storage business players at ports and airports as well as from the Indonesian Cold Chain Association. The data analysis technique used the approach developed by Miles and Huberman. The results showed the differences in both procedures, capacities, and reference standards, although the type of goods handled was the same as perishable goods.

Interaction between Marine Sectors using System Dynamics for Patimban Deep Sea Port as a Green Port: A Proposed Model

Based on Marine Policy Statement (MPS) some sectors are chosen as the key elements, whose interactions are modeled using system dynamics (SD). They are port, commercial shipping, marine protected area, and commercial fishing. Besides those, according to MPS and beyond the coastal area conversion of agricultural land into the industrial area due to commercial shipping, maintenance of state roads due to port (shifting from Tanjung Priok port), redistribution of population, and environmental aspects will also be taken into account in the model. Some of the elements will construct reinforcing (R+) loops, while the others construct balancing (B-) loops in finding an equilibrium or solution. Several scenarios are proposed, where each has a different set of parameters, that can reflect a certain policy. Due to the lack of certain data and information related to the deep seaport, most of the data used in this work are based on assumptions but with a logical causal relationship between elements. It is observed that some features in the results are as expected, but some are new and depend on the chosen scenario. Further benchmarks with real situations are required for validation of the model.

SAFETY STUDY ON STATE SHIPS AND COMMERCIAL SHIPS ACCORDING TO THE REQUIREMENTS OF SOLAS 1974

The purpose of this study is to analyze the safety performance of state ships and commercial ships according to the requirements of Solas 1974. The requirements of Solas 1974 in the context of international shipping are mainly related to safety and security issues related to the tools and types of shipping safety. Application of the 1974 Solas Convention and the 2018 Solas Consolidation with the scope of discussion on international shipping is especially related to maritime protection. This study uses the Plan, Do, Check and Action (PDCA) evaluation model. The data was collected through the interview survey method and continued with statistical testing with the factor analysis technique. Respondents consisted of crews of commercial ships with a weight of over 500 GT and crews of pioneer ships as state ships anchored at the Port of Tanjung Priok. Research respondents totaled 57 crew members, consisting of 23 crew members of state ships and 34 crew members of commercial ships. The results of this research can be used as reference material in terms of safety and security as well as protection against environmental damage, in accordance with the transportation management system policy which includes; manuals, implementation policies, supporting implementation procedures, and work instructions for all stakeholders. The research output can be used as a basis for providing recommendations related to corrective actions to improve the marine transportation management system through the implementation of Solas 1974.

Forecasting time series data containing outliers with the ARIMA additive outlier method

ARIMA method is often used in time series data forecasting. However, when an outlier occurs or there is an observation value that is far from a set of data, forecasting with this method will provide a large residual so that the normality assumption is not met. One method developed from the ARIMA Method that overcomes outliers, is called the ARIMA Additive Outlier Method (ARIMA AO). The purpose of this study is to forecast time series data containing outliers with the ARIMA AO Method. This method can reduce the presence of outliers with iterative procedures. The data used is data on the number of foreign tourists visiting the Port of Tanjung Priok. The results obtained are that the model has a normal distribution residual and forecasting accuracy value with MSE and MAPE is smaller than the ARIMA.

The Influence of the Implementation of Personnel Management Information System, Utilization of Information Technology and Human Resource Competence on the Management of Personnel Administration

SIMPEG is very important in the management of personnel administration considering that employees are an important asset in organizing the organization. This research was conducted by a questionnaire survey method that was distributed to 64 respondents who were employees of the First-Class Immigration Office of Tanjung Priok. The number of samples in this study as many as 64 people with sampling technique used is the total sampling. The analysis used in this research is correlation and regression, t test, F test and coefficient of determination test. The result of research proves that the implementation of SIMPEG, the utilization of information technology and human resource competency, either partially or simultaneously, has a positive and significant influence on the management of personnel administration at the First-Class Immigration Office Tanjung Priok. The number of samples in this study as many as 64 people with sampling technique used is the total sampling. The result of research proves that the implementation of SIMPEG, the utilization of information technology and human resource competency, either partially or simultaneously, has a positive and significant influence on the management of personnel administration at the First-Class Immigration Office Tanjung Priok. The number of samples in this study as many as 64 people with sampling technique used is the total sampling. The analysis used in this research is correlation and regression, t test, F test and coefficient of determination test. The result of research proves that the implementation of SIMPEG, the utilization of information technology and human resource competency, either partially or simultaneously, has a positive and significant influence on the management of personnel administration at the First-Class Immigration Office Tanjung Priok.

ANALISIS RISIKO PADA TAHAP PELAKSANAAN KONSTRUKSI JALAN TOL CINERE – JAGORAWI, DEPOK

Cinere-Jagorawi Toll Road is a part of Jakarta Outer Ring Road (JORR) II which has the total length of 110 kilometer that circle around Seokarta-Hatta International Airport until Tanjung Priok. By the existance of JORR II, there would be an easy access from seaport to airport and vice versa. This also would be streamlining traffic flow from west to east considering the traffic at JORR I has overused which could cause congestion. In every construction of the Toll Road, there would be some risks that possibly arise. To minimize the risks that could occur, identification, anlysis, mitigation and allocation towards the possible risks – especially the risks which are classified in dominant category - are essential. This is expected to be a basis of decision making by stakeolders to resolve negative consequences that happen during the construction of Toll Road. In this research, the researcher uses qualititive descriptive research with survey method using questionnaire as a research instrument. According to the result of questionnaire, there were 45 risks identified in this research. After acquiring the result from questionnaire, the next step were determining validity and reliability, and analysing the acceptance of the risks to identify which risks are classified as domminant risks factor. There were 8 (18%) risks classified as Unacceptable Category and 37 (82%) risks classified as Undesireble Category. The next step was mitigating the risks included in domminant risk factors. Based on risk mitigation, ownership risk management should be carried out by the stakeholeders involved in Toll Road construction.

MANAJEMEN KAMPANYE PUBLIC RELATIONS DALAM SOSIALISASI PROGRAM TANGGAP COVID-19

This research focuses on the activities of the PT Pelabuhan Tanjung Priok Public Relations Campaign on Covid-19 Response in the Tanjung Priok Port Area. The purpose of this study was to determine the planning of the Covid-19 Response Campaign carried out by the Public Relations of PT Pelabuhan Tanjung Priok and what media were used in the campaign process. The theory used in this research is the 4 Steps Of Public Relations from Cutlip and also the concept of 10 Stages Of Campaign Planning. The research approach uses descriptive qualitative with a constructivist paradigm. Data collection in this study was carried out by means of observation and in-depth interviews with informants who were involved in the process of implementing the Covid-19 Response Campaign with the object of PT Pelabuhan Tanjung Priok. The results of research from the Covid-19 Response Campaign carried out several stages in a comprehensive manner by forming a Covid Management Team together with the K3L and HR divisions. Considering the situation during the pandemic which limited activities outside the home, the Covid-19 Response Campaign was carried out by utilizing digital media such as Websites, Social Media, and the company's main internal channel, namely E-Office.

Performansi Waiting Time di Pelabuhan Tanjung Priok

PT. Pelabuhan Indonesia II as an operator at Tanjung Priok port, which is the busiest port in Indonesia, seeks to improve guidance and delay services by implementing a Marine Operating System (MOS) which works by integrating ship service facilities and infrastructure, one of which is tugboats. This study aims to analyze and determine how much influence the implementation of the Marine Operating System (MOS) and the availability of tugs on Waiting Time performance. This research uses quantitative research of respondents in the Tanjung Priok Port Ship Service Division. Based on the analysis that has been done, it shows that there is a positive and significant influence by the implementation of the Marine Operating System (MOS) on Waiting Time performance, besides that the results of this analysis show that there is a significant and positive influence on the availability of tugs on Waiting Time Performance, and there is a significant and positive influence by the implementation of the Marine Operating System (MOS) and the availability of tugs simultaneously on Waiting Time Performance.

The Dominant factor of metabolic syndrome among office workers

The prevalence of metabolic syndrome in workers is high. Its impact can lower health status and disrupt work productivity. This research aimed to identify the dominant factor of metabolic syndrome among workers in government agencies of the Tanjung Priok port, Jakarta. The research method used descriptive- analytic with a cross-sectional design. The study used secondary data from medical check-up records of 256 workers in Port of Tanjung Priok. The inclusion criteria was all employees who had a medical check-up. Exclusion criteria was pregnancy and individuals with too much missing or poorly recorded information. The chi-square test and binary logistic regression were applied for analysis. The study found that metabolic syndrome prevalence was quite high in workers (38.7%). The results of a multivariate analysis showed physical activity (p = 0,003, OR = 2,238), total energy (P = 0,038, OR = 1,960), and carbohydrate intake (p = 0,014, OR = 0,490), together became the risk factor of the metabolic syndrome among workers. The dominant factor of metabolic syndrome was physical activity. The worker was susceptible to low physical activity so that the risk of metabolic syndrome was quite high. The company should improve the health promotion program in the workplace with regular screening, improved physical activity and provide a healthy meal to prevent metabolic syndrome in workers.

CANAL CAPACITY IN AREA SUMUR BATU PUMP HOUSE – CENTRAL JAKARTA

Sumur Batu Pump House is located at Inpeksi Kali Sunter street, Sumur Batu Village, Kemayoran District – Central Jakarta, with coordinates 6°9'41.29" south latitude and 106°52'25.02" east longitude. In the southern part of Sumur Batu Pump House, there is Kodam Complex where there‘s a main canal that flows to the Stone Well Pump House. Around the area of Sumur Batu Pump House, especially Kodam Complex, flooding still happens frequently, especially during the rainy season. One of the factors causing the flooding is that many canals are sedimented and the dimension of the canals are insufficient to discharge existing rainfall, as well as insufficient pump capacity. By analyzing the canal using Pearson III Log distribution method and Normal Log, and by predicting the highest planned rainfall score in the next 5 years period, which was calculated using past 25 years of rainfall data obtained from Tanjung Priok Rainfall Station, Kemayoran Rainfall Station, and Halim Rainfall Station, which was then calculated by Thiessen method, it was discovered that the rainfall intensity that occurred for a period of 5 years is 167.01 mm in the Normal Log distribution method. The mononobe equation is then used to find the intensity of rain per hour that occurs. Finally, the rain discharge plan can be sought by using rational method. It is then discovered that there are 4 canals (Canals E, H, I, J) that can’t accommodate the occurring rain discharge.

Individual Responsibility & Command Responsibility on Serious Human Rights Violation in Indonesia

The wave of reform in Indonesia that was rolling in the context of overthrowing the New Order was full of abuse of power, corruption, collusion, nepotism (<em>KKN</em>) and human rights violations. Application of the concept of a direct law enforcement system against the category of international crimes, which in the past emphasized the national justice jurisdiction (indirect enforcement system). Cases of human rights violations are very interesting, because the crimes that occur have a special condition which by experts call it a special form of political crime. The research method in this study is a normative juridical research method, which means that this research is sourced from library data. The legal issue in this research is How is the individual and command responsibilities in Serious Human Rights Violations in Indonesia. The results of this research show that Indonesia is currently under the spotlight internationally in connection with the indictment of gross human rights violations, especially in the issues of East Timor, Tanjung Priok and so on. The universal principle that it is impossible to treat gross human rights violations as "ordinary crimes" and the existence of a universal qualification regarding "crimes against humanity" requires the utilization of a special human rights court, which also contains several special criminal procedures. In accordance with the provisions of the International Criminal Code Statute (Art.l), cases which have been investigated and terminated by the country concerned will not be accepted for trial by the ICC (inadmissible). We have to show everyone that called "International Criminal Tribunal" really is complementary to the national courts

Pemenuhan Hak-Hak Korban Pelanggaran Berat Hak Asasi Manusia di Indonesia

Serious violations of human rights occurred in Indonesia despite Indonesia’s ratification of a number of international human rights law instruments. Victims, including their family and descendants, experiences suffering and loss. Still, there are many victims who haven’t received their rights until now. International law holds states accountable for the victims’ dignity as human beings. This research will examine the fulfillment of the rights of the victims in order to obtain effective and fair remedy and to analyze the application of international human rights law in Indonesia in order to fulfill the rights of the victims of serious violations of human rights. This research was conducted using a sociological juridical approach that collects and analyzes qualitative data. The result shows that the right to truth, the right to justice, the right to reparation and the guarantee of non-repetition are the forms of rights within the framework of transitional justice that must be given to the victims. These rights are interrelated, so they must be fulfilled thoroughly. Indonesia made real efforts to fulfill the rights by establishing a human rights court to resolve the cases of Timor-Timur (East Timor), Tanjung Priok and Abepura. Another effort is made by establishing legal regulations. In fact, Indonesia only recognizes and regulates some rights. The existing legal regulations have not yet encouraged effective implementation, making them difficult to implement. It is necessary to evaluate and re-conceptualize existing legal regulations so that the rights of victims are fully recognized and easy to apply.

BIMBINGAN DAN PELATIHAN PENYUSUNAN LAPORAN KEUANGAN BANK SAMPAH YANG DIKELOLA OLEH YAYASAN KUMALA

Kumala Foundation is a form of non-profit entity, the preparation of the entity's financial statements has been regulated in the applicable reporting standard guidelines No. 45 (Guideline for SAK No. 45). The Kumala Foundation is located at Sungai Bambu road, Tanjung Priok, North Jakarta. It turns out that it has had problems in the preparation and reporting of reports because they did not comply with the applicable standards.Conducting guidance and training in preparing financial reports can be a solution to these problems, so that the Kumala Foundation can increase their financial accountability. The initial stages carried out in the guidance and training are learning activities, conducting reviews, following up on the results of reviews, and mentoring during the service period. In addition, the use of the system is expected to facilitate the process of recording financial statements

The effect of stakeholder's commitment and government regulations on dry port firm performance

The dry port (or land port) is an inland area or an intermodal port directly connected to a seaport. Cikarang Dry Port, as one of the best performing dry ports among other dry ports in Indonesia, only contributes 18% of the loading and unloading volume at Tanjung Priok port. This study examines the effect of supply chain collaboration and service stakeholder engagement on Dry Port Company's performance. The data collected from a questionnaire. The 55 responses from employees of Cikarang dry port and a logistics company in Jakarta. The hypothesis was tested by multiple regression. This study confirms that government regulation and Stakeholder Commitment positively impact the performance of port companies. The study inspires managers to recognize the positive results of government regulation practice among stakeholder engagement organizations to improve port performance in port supply chains.

Maneuverability study and economic analysis for tugboat procurement in basin area

The growth of the energy industry in Indonesia is increasing rapidly. This study concern about the crude and product oil distribution of one of the biggest oil companies in Indonesia. The distribution of crude and product oil requires large capacity particularly designed bunker transportation, which is an oil tanker. However, the enormous size of the tanker causes the tanker must be assisted by a tugboat to berth at the port of any type of waters. In this study, the simulations were conducted at the Marine Region (MR) III of Tanjung Priok Port, which has a basin-shaped berthing area, to determine the needs of tugboats force based on the size of the tankers. The simulations were carried out in MATLAB software by considering Tankers’ principal dimension, environmental data, Tugboat force (Bollard Pull; BP), and Tugboat’s heading angle. Then, those forces should be combined with each other into several scenarios and reviewed its economics based on the “buy”, “lease”, and “combination” scenario, calculated in the Capital Expenditure and Operational Expenditure factors.

Вплив мотивації агента на довіру клієнта в рамках покращення діяльності агентів урядових банків в адміністративному місті Північна Джакарта: якісне дослідження

Bank Rakyat Indonesia (BRI) is one of the largest banks in the country with a fleet of over ten thousand bank branches. The bank is one of the biggest microfinance lenders in the country and is committed to accelerating financial inclusion in Indonesia through digital transformation. Agent BRILink, a nationwide network of branchless agents, enables Bank BRI to reach rural Indonesia. BRILink agents are bank customers who have a high-reliability score (calculated using the banks’ big data) and who maintain a minimum balance of USD 800. The agents can open a bank account, facilitate withdrawals, and disburse loans. The purpose of this study is to explore the agent's motivation to become a BRILink agent and the level of customer trust on the BRILink agents in the North Jakarta Administrative City. The sample for this study was BRILink agents in the North Jakarta Administrative City, among them: micro product marketing officers at BRI Pertamina Sindang Unit, BRILink Agent Officers at BRI Branch Office Jakarta Tanjung Priok, Managers in the BRI Head Office and customers of BRILink Agents. The data collection methodology for this study includes observations, surveys and interviews, as well as analysis of random questionnaires provided to 177 BRILink agents located in the of North Jakarta Administrative City. The survey data were processed using SPSS (Statistical package for the social sciences). It was revealed that the motivation to become the BRILink agent is based on the agent's desire to provide more convenient customer service by providing more services, which ultimately will increase the turnover of all bank services. This motivation can be closely related to business concerns in creating customer trust. Improving the quality of service in the event of a complaint will increase customer loyalty and encourage them to continue to do business with the BRILink agent. Improving the work of BRILink agents in terms of the quantity and quality of services will lead to better results of the bank's activities, since these processes are interrelated.

FACTORS AFFECTING THE CUSTOMS CLEARANCE TIME AT PRIME CUSTOMS OFFICE TYPE A OF TANJUNG PRIOK

In the dwell-time, the customs clearance is considered as the most complex phase, even though its portion is the shortest among other phases, such as pre-clearance and post clearance. In order to improve the efficiency and effectiveness on the services performed in the customs clearance process, the customs authorities must start considering the help of database analysis in identifying obstacles instead of depending on the personal analysis. Useful information is hidden among the importation data set and it is extractable through data mining techniques. This study explores the customs clearance process of import cargo whose document is declared through the red channel at Prime Customs Office Type A of Tanjung Priok (PCO Tanjung Priok), and applies a specific data mining classifier called the decision tree with J48 algorithm to evaluate the process. There are 11 classification models developed using unpruned, online pruning, and post-pruning features. One best model is chosen to extract the hidden knowledge that describes factors affecting the customs clearance process and allows the customs authorities to improve their services performed in the future.

Institutional Coordination of the Multimodal Logistic Transportation Systems at Tanjung Priok Port, Indonesia

The improvement of multimodal logistics transportation systems in developed countries has been developing rapidly to reduce transaction costs and increase competitiveness. However, the development of the multimodal logistic transportation system in Indonesia is still relatively slow. This study aims to assess the multimodal transportation institutional coordination of the multimodal logistics transportation system at Tanjung Priok Port. Institutional coordination analysis was assessed from the Transaction Cost Theory and Principal-Agent Theory (PAT) perspectives. Stakeholder Analysis and Q-methodology are chosen as an analysis tool based on the two theories above. Q-Methodology produces a simpler structure of actor perception called actor perception pattern (PP). The perception pattern represents several actors' main perception themes, which would help the analysis focus on the most significant perceptual themes regarding substantial elements of transaction costs. Stakeholder's analysis explains further the results of Q-methodology by mapping the actor, influence, urgency, and importance. This study found that the actor's perception, which is an element of transaction costs, has hampered the coordination in the logistics transport system at Tanjung Priok port due to conflict of interest and adverse selection of informal institutions. This situation becomes more complicated since a specific institution does not yet cover the coordination between actors in multimodal transportation. Therefore, the study suggests establishing the permanent institution as a coordination and management agency to facilitate the strategic concept of relational contracts in the long term, which is expected to expand and deepen institutional coordination.

Produktivitas Alat Bongkar Muat (Crane) Terhadap Berthing Time

PT. Indonesia Port Company (IPC) Tanjung Priok Container Terminal (TPK) is a company serving loading and unloading services of goods to and from ships. It is located at Ocean Going Pier which is a terminal with the main activity to serve loading and unloading container. The purpose of this study is to determine the correlation of productivity of Loading and Unloading Equipment (Crane) toward Berthing Time at the Ocean Going Pier at PT. Tanjung Priok TPC IPC Year 2016-2018. This research used quantitative methods with primary and secondary data sources. The expected output with the correlation of productivity of Loading and Unloading Equipment (Crane) toward Berthing Time at Ocean Going Pier at PT. Tanjung Priok TPC IPC Year 2016-2018 is that the company could make decisions and policy. The results show that there is a partially significant positive correlation between Crane variables (X₁) and Berthing Time (Y), where t-count 4.839> t-table 2.03224 and significant 0.000 <0.05, then Hₒ is rejected and Ha is accepted. Judging from the correlation coefficient between Productivity Crane (X₁) and Berthing Time (Y), 0.639, it is indicated as a strong correlation because it is in the interval of 0,600-0,799.