The purpose of this study was to acquire a theoretical understanding of what it is like to work as a tactile massage therapist (TMT). There is insufficient knowledge in this area--despite increasing demand and implementation of tactile massage; so 26 female TMTs were interviewed (6 interview groups in Stockholm County). Grounded theory was used to analyse the data. The analysis resulted in a theoretical model that explains how TMTs individually underwent a transformation in which they learned about the energy-controlling system (energy takers, energy returners, and energy controllers) and managed to implement this demanding treatment, while maintaining health and inner balance in order to have total presence during treatment sessions. Results showed that total presence was crucial for implementing high-quality treatment, and inability to control energy may pose a risk to inner balance and health among TMTs.
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