PurposeBy harnessing technology developments such as Internet-of-Things (IoT)-enabled intelligent sensors and immersive virtual reality (VR) experiences, facility managers can access real-time, precise information on thermal comfort-related indicators through virtual facility models. While prior research studies have developed key technologies for improving the understanding of thermal comfort and its impact on the occupants’ well-being and productivity, there remain areas yet to be explored, especially in relation to integrating both real-time data from multimodal IoT-enabled smart sensors and VR technologies. Hence, this study demonstrates the potential of integrating IoT and VR technologies for real-time thermal comfort assessment and visualization as well as user interaction with HVAC systems to enhance thermal comfort.Design/methodology/approachTo develop the proposed integrated analytical framework in this paper, various steps were implemented. First, four multimodal IoT-enabled sensing stations were created and installed to collect real-time thermal comfort-related data (i.e. temperature and relative humidity). Second, a VR environment was developed using the Unity engine to offer an immersive experience. Third, the real-time data from the IoT-enabled sensing stations was integrated into the VR environment by transmitting it to the cloud via the MQTT protocol server, and various programming scripts were developed to provide multiple functionalities to the users, including visualizing the thermal comfort along the entire indoor space as well as interacting with and controlling the cooling and heating HVAC systems. Fourth, the applicability and effectiveness of the developed framework was validated and evaluated by 92 participants using a survey questionnaire.FindingsThe obtained survey results validated the importance and effectiveness of the developed framework on various aspects including graphical satisfaction, spatial presence, involvement, experienced realism, low-to-no cybersickness and overall application satisfaction, among others. More specifically, the findings reflected that the participants’ average scores for graphical satisfaction, sense of spatial presence, involvement and experienced realism were 4.69, 4.61, 4.71 and 4.53 out of 5, respectively. Hence, the results showed that the visualization capabilities of the developed framework serve as a powerful feature that enables a comprehensive visualization of thermal comfort variations across the entire room/office space. Also, the results showed that there were no statistically significant differences between the responses of participants with prior VR experience with those from participants with limited-to-no prior VR experience, thus further highlighting the usefulness of the proposed technology not only for experienced users but also for users from different skills and background.Originality/valueThis research has the potential to revolutionize the way built environments are managed and interacted with, where facility managers can monitor, assess and visualize thermal comfort in real-time as well as interact with the HVAC systems and control multimodal IoT devices in the real-world from a distance through virtual facility models. The proposed framework’s ability to provide dynamic and continuously updated assessments of thermal conditions in real-time positions it as a valuable tool for prompt adjustments to optimize occupants’ comfort levels. Ultimately, the proposed framework provides an intuitive and immersive platform to manage thermal comfort, thus promoting healthier, more productive and eco-friendly indoor environments.
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