Enterprise Systems Research Articles

Integrating Analytics in Enterprise Systems: A Systematic Literature Review of Impacts and Innovations

Recent advancements in Enterprise Information Systems (EISs) have transitioned from primarily supporting operational and tactical processes to enabling strategic decision-making through integrated analytics. This systematic review critically examines global literature from 2010 to 2023, focusing on the factors influencing the adoption of analytical components in EISs and assessing their impact on strategic decision-making in organizations. Following the PRISMA 2020 guidelines, we meticulously selected and reviewed articles from the Scopus database, employing a robust taxonomy based on the technology–organization–environment (TOE) framework to categorize findings. Our methodology involved a thorough screening of 234 studies, leading to a final analysis of 45 peer-reviewed articles that met our stringent criteria. These studies collectively underscore a significant gap in organizational capabilities, notably in the business ecosystems surrounding EISs, which hampers the effective adoption and utilization of advanced analytics. The results highlight a distinct need for improved understanding and implementation strategies for integrated analytics within EISs to enhance strategic decision-making processes. This review identifies critical factors for integrating analytics into Enterprise Information Systems (EISs), emphasizing technological, organizational, and environmental dimensions. It highlights a significant gap in models guiding ERP systems with Business Intelligence (BI) capabilities and underscores the need for robust research to enhance strategic decision-making through analytics.

The Future of HCM: Moving to the Cloud

The landscape of Human Capital Management (HCM) is undergoing a significant transformation as organizations increasingly migrate their HCM systems to the cloud. Cloud-based HCM solutions offer unparalleled scalability, flexibility, and cost-efficiency, enabling businesses to streamline HR processes, enhance data accessibility, and leverage advanced analytics. This paper explores the future of HCM in the context of cloud migration, highlighting key drivers, benefits, and challenges associated with this shift. Through a comprehensive literature review and analysis of case studies from diverse industries, the study demonstrates how cloud-based HCM systems facilitate real-time data management, support remote and hybrid work models, and integrate seamlessly with other enterprise systems. Additionally, the research addresses critical concerns such as data security, privacy, and change management, proposing best practices for successful cloud adoption. The findings underscore the pivotal role of cloud computing in shaping the future of HCM, offering strategic insights for organizations aiming to optimize their human capital and maintain a competitive edge in a dynamic business environment.

Повышение энергоэффективности предприятия за счет установки в системах его водоснабжения гидроэлектрических энергосистем по выработке электроэнергии

The article presents the results of the research strategy for the development of mountainous territories of Kazakhstan. The study of the ossibilities of developing the energy system of mountainous territories is shown on the example of the city of Almaty (Kazakhstan). Materials and Methods. To study the energy efficiency indicators of enterprises in the manufacturing industry, Almaty Heavy Machinery Plant (AHMP) was selected as one of the largest machine-building enterprises in Almaty. Results. It is shown that in the conditions of supplying the water supply system with industrial water from mountain rivers, hydro turbines can be used. It was found that such hydro turbines can be placed in water supply pipelines of production shops. Discussion. An assessment was made that showed that the electricity generated by them can be used to power their own equipment, as well as to supply electricity to the general network. Conclusion. The obtained average efficiency of the hydro turbine of 39 % allows us to calculate the possible generation of electricity in real conditions up to 11 kW, while the declared capacity was 16 kW. Resume. If we consider the tasks of energy saving in production, we can confidently predict that the generation of electricity from the developed hydro turbine will reduce the total electricity consumed from the grid. Suggestions for practical applications and directions for future research. The mini-hydroelectric power station developed and presented in this work can be used in water supply systems of industrial enterprises located in mountainous regions. This system can contribute to increasing the energy efficiency of enterprises. In the future, it is planned to scale these mini-hydroelectric power stations and make smaller and larger units for use in larger and smaller enterprises.

Implementation of Performance Management Systems in Small Medium and Micro Enterprises

Implementation of Performance Management Systems in Small Medium and Micro Enterprises

Оценка хозяйственных рисков при реализации технологий угледобычи в современных условиях недропользования

Introduction. This paper presents research in the field of methodology of assessment and monitoring of associated under ground coalmining risks in order to level their impact on the resulting technical and economic indicators of production and economic activities in modern conditions of subsoiluse. The functioning of technological systems of coal mining enterprises at the present stage of subsurface use occurs in a highly dynamic and highly variable functional environment with a fair degree of uncertainty, which is generated by a significant variety of parameters and characteristics of the initial mining, geological and mining engineering environment, which, in turn, generates the emergence of various groups and risk factors for subsurface use. The established procedures and methods of risk forecasting currently do not give satisfactory results due to the globalization of world markets and high volatility of prices for coal products. Leveling the negative degree of influence of the risk component on the resulting indicators – indicators of technical and economic activity can be achieved through the introduction of an operational system for assessing and monitoring various groups of risk factors. Materials and methods. For the purpose of evaluation, it is proposed to use the methodological and methodological foundations of the method called “vector norms”, which involves the use of Affine space, the constituent areas of compromises and the introduction of utility estimates. A complete model representation of the assessment and monitoring of the impact of various risk factors of subsurface use, taking into account their clustering and ranking, is presented. The algorithmic support of this method is reduced to the following components-iterations: 1. Formation of criteria-based assessment matrices of various factors of subsurface use risk groups. 2. Assignment of optima to evaluation criteria. 3. In order to ensure the legality of the use and implementation of mathematical procedures and operations, the reduction of multi-dimensional evaluation criteria to a relative form, taking into account the assigned optima. 4. Formation of the objective function of the “norm of the vector” (integral indicator) and the development of a procedure for selecting the optimal option. Since the use of the methodological and methodological foundations of the method called “vector norms” allows us to form quantitative estimates of the presented factors-types of risk of subsurface use, this makes it possible to implement the clustering procedure or ranking of a selected set of coal mining enterprises in conjunction with existing risk areas. Results. Quite high values of correlation coefficients were obtained with a significant closeness of the relationship of inversely proportional dependencies of generalizing integral indicators of the degree of risk and the level of achievement of planned indicators and development of production capacity with the level of operational profitability from the conduct of production and economic activities of coal mining enterprises with a directly proportional dependence on the operating costs of mining 1t of coal. Discussion. Сomplete model representation of the assessment and monitoring of the impact of various risk factors of subsurface use, taking into account their clustering and ranking, is presented. As a practical component of the research, variable series of areas of integral degree of risk in the functional environment of Kuzbass coal mines are presented. The use of software modules for correlation and regression analysis, taking into account three-year retrospective dynamics, made it possible to establish the legality and objectivity of the proposed methodological apparatus for integrated risk assessment of the implementation of coal mining technologies in modern conditions of subsurface use. Conclusion. The results of the implementation of the theoretical components of the methodology and model representations of the developed conceptual foundations for the integrated risk assessment of the implementation of coal mining technologies in modern conditions of subsurface use, taking into account five-year retrospective dynamics, showed that in the Kuznetsk basin there was a steady tendency to reduce the cluster of coal mines, which is characterized by high risks of carrying out production and economic activities in the presence of a disproportion of resource potential (the emergent part). The accompanying processes of formation of this trend are manifested in a quantitative increase in the functional units of the rating cluster of group 2B with an average resource potential and inherent moderate risk. It is within this cluster that strategies for prioritizing investments for the development and renewal of technological systems and structures of coal mining are being formed, since only they are able to provide the fastest possible return on invested funds. Resume. The article presents the results of research in the field of methodology for assessing and monitoring the risks associated with underground coal mining in order to level out their impact on the resulting technical and economic indicators of production and economic activity in modern conditions of subsoil use. The research results can be useful in the implementation of coal mining technology in modern conditions of subsoil use.

Creation of a visually graphical quality management system of the Etalon enterprise in the aviation industry

Creation of a visually graphical quality management system of the Etalon enterprise in the aviation industry

АНАЛІЗ ТА НАПРЯМИ ПІДВИЩЕННЯ ЕФЕКТИВНОСТІ УПРАВЛІНСЬКИХ РІШЕНЬ У СФЕРІ СТІЙКОСТІ БІЗНЕСУ В УМОВАХ КРИЗИ

The object of the study is the process of maintaining viability and ensuring the development of enterprises in crisis conditions. It was established that for such purposes, the formation and implementation of tools and means of anti-crisis management, aimed at strengthening the stability of the business entity in crisis conditions, becomes critically relevant. It is emphasized that in the conditions of a crisis caused by a full-scale war, the emphasis and prerogatives in the management of sustainability change for the sake of stability and orderliness of the functioning and development of economic entities. It is additionally argued that in crisis situations, the focus of attention shifts from issues of high efficiency to the task of preventing challenges and threats, when the subject of attention is the economic security of business, the relevant mechanisms and tools for ensuring it. Based on these principles, the purpose of the study is to analyze and identify directions for improving the effectiveness of management decisions in the field of business sustainability in crisis conditions. The implementation of the specified goal made it possible to develop a complex of means of improvement and development of anti-crisis management systems of domestic enterprises. According to the results of the survey of managers of domestic enterprises, their low activity in the field of business sustainability management and the concentration of measures in this field mainly only on monitoring the financial and economic condition of the enterprise were established, the current market situation and its changing trends, assortment, quality and price parameters of the products presented on the market. The leading factors that weaken the state of stability of domestic enterprises have been identified, which remain the unstable market conditions, in particular demand, pressure from competitors, insufficiently high level of development of the industry and related types of economic activity, underdevelopment of the product sales system, lack of material and technical and technical and technological support of enterprises. It has been proven that the difficulties of the war lead to the complication of the survival conditions of economic entities and, accordingly, require greater efforts of domestic enterprises to preserve their own financial and economic stability. The structural and functional basis for improving management in the field of managing the stability of domestic enterprises in crisis conditions through the rationalization of their strategic marketing management, which involves the implementation of measures of a financial-economic, organizational-production, intellectual-personnel, and socio-economic nature, is substantiated. An aggregated structural model of anti-crisis management in the area of guaranteeing the sustainability of domestic enterprises has been developed.

Impact of Enterprise Systems on User Performance using the IGRACIAS V.1 Application at Telkom University Jakarta

Telkom University Jakarta is a new educational institution, previously known as Institut Teknologi Telkom Jakarta. Telkom University Jakarta Campus obtained a legacy system called IGRACIAS V.1 as an education management software. The IGRACIAS V.1 application raised the question of whether legacy applications in new institutions can accelerate the flow of education management in pursuing competitors. This research provided a deeper exploration of the influence of legacy enterprise system applications implemented in new institutions. The impact of legacy applications requires accurate measurement to serve as a reference for further development. The IT Balanced scorecard was chosen to measure whether the implementation of the legacy IGRACIAS V.1 application has had an impact and development direction that is in line with the goals of the new institution. The results show that two domains based on the IT Balanced scorecard need improvement, namely User Orientation and Future Orientation.

Design principles for e-learning platforms featuring higher-education students’ enterprise systems end-user training

Enterprise systems are complex information systems that are inevitable for companies’ success. As enterprise systems are only successful when used continuously and efficiently by end-users, knowledge on how to use them has become an important skill for employees. Research and practice favor an early obtainment of these skills for employees. Thus, it is usual to train students in enterprise systems usage before they start their professional career. Even though in organizational settings e-learning based approaches gain momentum, adapting design instances of multi-purpose platforms like Udacity, Udemy or Coursera existing approaches directed at students are scarce. Nevertheless, a well-informed e-learning platform design can support the learning process. Therefore, we investigate the design of e-learning platforms featuring students’ enterprise system end-user training. To address the lack of guidance on designing such e-learning platforms, we proposed four meta-requirements and ten design principles to increase students’ learning success on e-learning platforms focusing on students’ end-user training. To achieve this goal and to ground our results on empiricism, we collected data about e-learning-platform design from three data sources: (1) We reviewed the existing literature, (2) carried out a multi-case analysis, and (3) derived insights from implementing an e-learning platform for students’ end-user training and thereby demonstrating the applicability of the design principles. Finally, we evaluated the implementation. Following the design principles, learning success should be increased by a flexible learning environment with easy access and use, propelled motivation, and fostered information exchange.

Searching for people in the workplace: aims, behaviour, and challenges

Introduction. People have been shown to play an important role in solving search tasks in professional settings. Searching for a person covers a large part of the information retrieval carried out in the workplace. However, it can be challenging to identify relevant people through a query. Thus, to support workplace users, knowledge of the characteristics of people searches is needed to identify which steps can be taken to ease the retrieval process. Method. This study examined the characteristics of people searching in a biotechnology company based on a mixed-methods process consisting of search log data from an in-house enterprise system, a questionnaire survey, and semi-structured interviews with users of the enterprise system. Results. The findings showed that people search accounted for 59.5% of all queries in the search log. Log data and questionnaire data were analysed to determine how the queries were distributed across organisational areas and information sources. The interview data provided insight into how people search was used for locating people and expertise and as part of exploratory, complex subject searches. Challenges in searching for people were also discussed in the interviews. The findings were used to discuss the implications for future workplace information systems.

Analysis of Exergy Efficiency and Influencing Factors of Tube Heating Furnace in Oilfield Enterprises

Abstract In the energy consumption of surface engineering systems in oilfield enterprises, heating furnaces account for a significant proportion. Therefore, it is necessary to analyze and study their operational performance. This paper conducts an exergy analysis on tubular heating furnaces from the perspective of energy quality. Firstly, an exergy balance model and exergy analysis evaluation criteria are established for the energy system of the heating furnace. Then, the internal and external exergy losses in the heating furnace's energy system are comprehensively considered to identify weak points in the energy system and reflect the utilization of energy quality. The exergy analysis results show that the highest proportion of exergy losses in the heating furnace system is attributed to the heat transfer process. The excess air coefficient, exhaust gas temperature, and external surface temperature of the furnace are inversely proportional to exergy efficiency. Based on the static exergy analysis results, measures to improve the exergy efficiency of the heating furnace are proposed: controlling the excess air coefficient within a reasonable range, reducing the exhaust gas temperature, and lowering the external surface temperature of the furnace. These measures can effectively enhance the energy utilization level of the tubular heating furnace and provide reference and assistance in meeting emission reduction requirements.

Exploring Market Credit Evaluation System of Tourism Enterprises from Tourist Perspective

ABSTRACT This study employs literature review and expert consultation methods to construct dimensions and items for evaluating the market credit of tourism enterprises from tourist perspective. A Hierarchical Analysis Method was used to develop the market credit evaluation system for tourism enterprises. The research findings indicate that the evaluation system comprises 7 dimensions and 37 items, which include: credit capacity, credit regulation, credit foundation, credit behavior, economic credit, employee credit, and integrity culture. The Hierarchical Analysis Method was applied to determine the weight for these dimensions and items. The credit foundation of tourism enterprises was found to have the highest weight, followed by credit regulation, credit capacity, credit behavior, economic credit, employee credit, and integrity culture. Theoretically, this research enriches the theory of tourism enterprise credit and provides a measurement tool for evaluating market credit. Practically, it offers targeted suggestions and strategies for tourism enterprises to enhance their market credit.

Migration Success Strategy and Implementation of Enterprise System: A Case Study on PT XYZ Biller Message Switching and Aggregator Service Merger Work From Home

Purpose – The purpose of the research is to determine the strategy for the successful implementation of Biller Message Switching and Aggregator carried out by organizations with multicultural employees during work from home conditions. Methodology – The method used in this research was a summative evaluation with the research subjects of the merger of Bank X, Bank Y, and Bank Z. Research subjects were chosen because of the success of the development team in integrating enterprise systems to support the merger process carried out during the pandemic. Results – The results of the research concluded that the ES implementation strategy during the pandemic required consistency, actively documenting each process, over-communicating, and using the appropriate SDLC method. Originality – This research conducted a thematic analysis on the process of integrating and migrating ES companies that merged during the pandemic. Contribution – This research contributes to organizations that want to integrate and migrate ES during the pandemic. For academics, research can serve as a foundation for future research in developing theories of ES implementation in virtual or pandemic environments.

Enterprise Systems in the Public Sector: Current Research Landscape

ABSTRACT This review of 55 papers offers insights on the issues pertinent to adopting, implementing, and operating enterprise systems (ES) in the public sector. Public sector organizations differ considerably from private businesses due to different stakeholders, more regulations, rigid location requirements, and stringent accountability. Identified research trends cluster around ES implementation, ES and organizational change, ES implementation success factors, and impact of ES implementation. Besides providing a thorough overview of the research in this area, this paper makes three major contributions: it identifies the dominant research streams, it synthesizes the major findings, and it identifies promising further research avenues.

Integrating animals, pasture, and crops within AusFarm for modelling mixed farming

Mixed enterprise farming systems that integrate more than one production system are important in agricultural production world-wide. Understanding and improving them can be made easier by modelling them with software tools. Modelling mixed enterprise farming systems can be a complex task as the interaction between the enterprises will introduce many dependencies. There are many software tools available that can model single enterprise systems, while there are few with the ability to model the biophysical systems in mixed farming. AusFarm has been designed and used to model mixed enterprise farming systems, integrating livestock, pasture, and crop models in one software tool and allowing flexible management of the whole farm. This paper demonstrates some key techniques that have been used for building and simulating mixed enterprise Australian farm systems in AusFarm. Examples of how to structure a cropping system and a livestock system are given. Key livestock and crop management tasks are implemented using flexible management rules.

System management of e-commerce enterprises

Modern system management has in its arsenal a number of tools for effective design of enterprise management based on digital techno­logies and artificial intelligence. The synergy of management subsystems of e-commerce enter­pri­ses is able to ensure the formation of the effect of growth of business flexibility to changes in the external environment, optimize business proces­ses and positively influence the behavior of on­line buyers. The aim of the article is to determine the role of synergistic effects of the management system of e-commerce enterprises in the context of a circular business model. It is hypothesized that the synergistic effects of e-commerce enterprise management should be considered through its analysis as a circular internal system consisting of internal and external subsystems. The circular business model essence of the e-commerce enterprise is substantiated. Conce­ptual approaches to the content of synergistic management are defined. It is proposed to consider the system management as a circular self-reproducing system that has internal (technological core) and external (organiza­tional superstructure) subsystems. The content of synergistic effects according to the signs of their formation is disclosed. On the basis of a cross-approach to the core and superstructure subsystems, the products of their organic inte­rac­tion were identified. Through the introdu­ction of technologies based on artificial intelli­gence (AI) and through a combination with effective management technologies, such products are able to form synergistic effects that will lead to an improvement in the quality of value propositions, an increase in customer trust, and an increase in turnover and profits. It has been proven that the systematic approach to the e-commerce enterprise management is based on the synergistic interaction of external ele­ments (management of human resources, know­ledge, information technologies, financial and mone­tary relations) and internal elements (manage­ment of technical protection systems, data protection of customers, personnel, cont­rac­tors, website, and databases) subsystems. Deepening the scientific analysis of electronic commerce tools is of prac­tical importance for the develop­ment of strate­gically correct mana­gement deci­sions in view of diversification of risks of loss of market position, reduction of sales volu­mes and weakening of competitive advantages. Concep­tua­lization of the synergistic effects of the system management will improve the processes of analyzing the field of e-commerce at the macro- and mega-economic levels and forecasting the economic growth of the industry

Technological Innovation Performance: Optimization Strategies for the Evaluation Indicator System of Chinese Enterprises

Technological Innovation Performance: Optimization Strategies for the Evaluation Indicator System of Chinese Enterprises

Evaluation and Screening of Technological Innovation and Entrepreneurship Based on Improved BPNN Model

Aiming at the low success rate of incubation investment of China’s technology-based start-ups, how to scientifically evaluate technology-based start-ups has become an important issue that needs to be faced. Considering the expert consultation characteristics of the Delphi method is extremely suitable for decision-making problems in the field of uncertainty, as well as the strong nonlinear mapping ability and learning ability of the backpropagation neural network (BPNN). According to the characteristics of the evaluation object and following the principle of index selection, the study uses the Delphi method to determine the evaluation index system suitable for technology-based entrepreneurial enterprises in the current environment and obtain the scores of each index. Based on the established evaluation index system, the BPNN evaluation model is further constructed, and its parameters are optimised to improve its performance. Aiming at the problem that it is easy to fall into a local optimal, a genetic algorithm (GA) is used to optimise it, and a GA-BPNN model is constructed. The comprehensive capability of GA-BPNN is evaluated by using the excellent nonlinear characteristic analysis ability of GA-BPNN to provide a reference for important decisions such as investment. Using BPNN simulation, it was concluded that the correct rate of evaluation of qualified enterprises was between 23.32% and 89.99%, with an average correct rate of 58.32%. The average correct rate was 80.99%. The evaluation accuracy rate was unstable and the average accuracy rate was low. The optimised GA-BPNN model had an average evaluation accuracy rate of 80.32% for qualified enterprises and 93.66% for unqualified enterprises, and the average evaluation accuracy rate increased by 21.99% and 12.66%, respectively. The effectiveness of the model and algorithm was verified. It shows that the GA-BPNN model can be used as an effective tool for the evaluation and screening of technology-based entrepreneurial enterprises. The evaluation system of technology-based entrepreneurial enterprises established by research is scientific and can be applied in practice.

Information and analytical activity in the system of economic security of the enterprise

This article is devoted to understanding the importance of information and analytical support for management decisions in modern conditions, when there are threats of various nature. It has been proven that the selection of reliable necessary information, scientifically based methods of its analysis provide optimal solutions in these conditions, aimed at ensuring the effective operation of the enterprise. Analysis occupies an intermediate place between the selection of information and decision-making. It has been studied that depending on business conditions, different decisions are made, different techniques and methods of analysis are used. The main features that determine the content of analytical activity are highlighted, such as: the study of economic phenomena, objective assessment of the efficiency of the enterprise, scientific substantiation of business plans and identification of reserves at the enterprise. The main tasks of the information and analytical system of enterprises of network structures in modern conditions are highlighted. It is considered that the object of analysis is the economic activity of the enterprise, which can be divided into economic processes and financial results formed under the influence of objective and subjective factors.

Understanding the Returns from Integrated Enterprise Systems: The Impacts of Agile and Phased Implementation Strategies

Understanding the Returns from Integrated Enterprise Systems: The Impacts of Agile and Phased Implementation Strategies