Support Satisfaction Research Articles

PENGARUH WORK-FAMILY CONFLICT DAN DUKUNGAN ORGANISASI TERHADAP KEPUASAN KERJA & TURNOVER INTENTION PADA THE SAMAYA

Human resources are always attached to every company as a determinant of existence. The purpose of the study was to analyze the effect of work-family conflict and organizational support on job satisfaction as well as analyze the effect of work-family conflict, organizational support and job satisfaction on turnover intention. The sample was determined by 66 people with saturated sampling techniques. Data collection was done by distributing questionnaires directly to employees of The Samaya Seminyak Bali and analyzed using calculative descriptive statistics and descriptive statistics in the form of classic assumption tests and path analysis. The results of data analysis showed that work-family conflict variables had a negative effect and work support had a positive effect on job satisfaction. Variables of organizational support and job satisfaction have a negative effect on turnover intention. Work-family conflict has a positive effect on turnover intention.
 Keyword : Turnover intention, job satisfaction, organizational support

The Influence of Top Management Support on Zakat Accounting Information System User Satisfaction in Baznas

This study aims to get the truth through hypothesis testing related to the influence of top management support on zakat accounting information system user satisfaction, the results of this study will be a solution to the problems that occur and can develop accounting science. The method of this research is explanatory research, the type of data used is primary data with a questionnaire instrument distributed to 21 Baznas with the observer unit of the system users in Baznas and the hypothesis testing tool used linear regression. The results showed that top management support influenced the level of satisfaction of the users of the system, both related to leadership, commitment and the provision of available resources at Baznas with a percentage of 59.5% while the remaining 40.5 was influenced by other factors that were not researched. Keywords: Top management support and system user satisfaction. DOI: 10.7176/RJFA/11-6-11 Publication date: March 31 st 2020

대학생의 사회부과 완벽주의, 사회적 지지, 일 자유의지와 진로만족의 관계: 매개된 조절효과 검증

본 연구에서는 Psychology of Working Theory(PWT)와 자기결정이론(Self-Determination Theory; SDT)의 모형을 국내 대학생에게 적용해보고자 하였다. 통합적 모형을 통해, 사회부과 완벽주의와 진로만족 간의 관계를 검증하고자 하였다. 이를 위해 대학생의 사회부과 완벽주의와 진로만족의 관계에서 일 자유의지를 통해 사회적 지지가 매개된 조절효과를 지니는지를 검증하였다. 대학생 253명을 대상으로 사회부과 완벽주의, 일자유의지, 진로만족과 사회적 지지를 측정하였다. 연구 결과는 다음과 같다. 첫째, 일 자유의지, 진로만족, 사회적 지지 사이에 유의한 정적 상관관계를 보였고, 사회부과 완벽주의와 다른 변인 간에는 유의한 부적상관관계가 있었다. 둘째, 사회부과 완벽주의와 진로만족의 관계에서 사회적 지지의 조절효과를 확인할 수 있었다. 셋째, 사회부과 완벽주의와 일 자유의지의 관계에서도 사회적 지지의 조절효과가 유의한 것으로 나타났다. 넷째, 사회부과 완벽주의가 진로만족에 영향을 미치는 경로에서 일 자유의지가 이를 매개하며, 사회부과 완벽주의와 일 자유의지의 관계를 사회적 지지가 조절하는 것으로 나타나 매개된 조절효과가 검증되었다. 이러한 연구 결과를 바탕으로 연구의 시사점과 한계점 및 후속 연구를 위한 제언을 논의하였다.

Engagement, Innovation, and Impact in a Dietitian Contact Centre: The EatRight Ontario Experience.

Purpose: EatRight Ontario (ERO), a multi-modal dietitian service (phone, email, web), provided the public and health intermediaries with healthy eating advice, professional support, and health promotion tools from 2007 to 2018. An evaluation of ERO was conducted to assess the impact of the model on knowledge, attitudes, and behaviour for consumers, utilization, and support levels and satisfaction provided to health intermediaries. Methods: Consumer clients were sent a survey 1-4 weeks after using the ERO service to capture self-reported dietary changes, intentions, nutritional knowledge, and satisfaction. Health intermediaries were recruited through an electronic ERO newsletter and asked about how ERO supported their practice. Results: Of the 867 consumer respondents, 92% had either made a change or indicated that information from ERO confirmed their present behaviour, and 96% indicated they would recommend the services to others. Of the 337 health intermediaries who responded 71% indicated that ERO provided services they could not deliver. Conclusions: ERO's multi-modal dietitian contact centre provides a model for implementing successful remote service access for consumers and professionals to support healthy eating across diverse demographics and geographies, including those in geographically underserved areas.

Affectivity in schizophrenia: Its relations with functioning, quality of life, and social support satisfaction.

To evaluate the relationship between affectivity and sociodemographic and clinical characteristics, quality of life, functioning, and social support satisfaction in schizophrenia. Cross-sectional study of a sample of 282 schizophrenic patients. An interview was performed using a sociodemographic and clinical questionnaire and scales to evaluate positive and negative affect, quality of life, social support satisfaction, and functioning. Participants' employment status, gender, whether they smoked, hospitalization in the last year, antidepressant medication and benzodiazepines, quality of life, functioning, and satisfaction with social support had relationships with positive or negative affect. This study provides further understanding of the factors related to affectivity in schizophrenia. More studies are needed to prove these relations and their effects on rehabilitation in people with schizophrenia.

The Role of Social Support and Environment: The Mediating Effect of College Students’ Psychology and Behavior

Purpose: explore the interaction mechanism among college students’ social support, environment, behavior and psychology, so as to provide reference for college students’ behavior guidance and mental health intervention. Methods: 2,510 college students were investigated by general situation questionnaire and college students' quality of life evaluation concise scale (QOLCS-23). Result: (1) social support has a significant positive correlation with environment, behavior and psychology; (2) behavior plays a partial mediating role between social support, environment and college students’ psychology. The mediating effect is significant, and the proportion of mediating effect is 55.22%; (3) compared with life behavior, time management contributes more to college students’ behavior ( β = 0.75, P < 0.001). Conclusion: social support and environment can directly predict the psychology of college students, and can also indirectly affect their psychology through behavior. To improve college students’ mental health level, we should pay attention to college students’ feelings and satisfaction of social support and environment, guide college students to build good behavior, especially establish the awareness of time management.

Students' Level of Financial Support Satisfaction Towards Their Daily Allowance

<p>The purpose of this study is to determine the association on the students' level of financial support satisfaction and their daily allowance. The study used a quantitative approach-descriptive correlation using a self-made questionnaire that was answered by the senior high school student. The questionnaire mainly indicates the different ranges of school allowances and factors that influence the students' satisfaction. The weighted mean was used for computing the mean of the level of financial support satisfaction that students feel towards their daily allowance. It used the chi-square (x²) showing a significant association between students' financial support satisfaction and school allowance. Students' financial support satisfaction depends on the level of their daily allowance. Most of the students have the ranges forty-one to fifty pesos as their daily allowance. With this, students are satisfied with their daily school allowances. The students seem to have a peaceful mind in their financial life because of meeting financial obligations with fewer debts and liabilities. A student who manages well a financial resource leads to lesser debts and liabilities which tend to increase the level of financial support satisfaction. Furthermore, a financial support satisfied student is more confident, tolerant and less prone to stress for having improved individual well-being. In order to enhance budgeting skills and increased level of financial support satisfaction, this study suggests exploring more on the students who are making debts at an early age.</p>

Impact of maternal betrayal trauma on parent and child well-being: Attachment style and emotion regulation as moderators.

While high betrayal (HB) traumas (i.e., traumas perpetrated by close others) are associated with reduced maternal and child well-being compared to low betrayal (LB) traumas (i.e., traumas that are noninterpersonal or perpetrated by nonclose others), moderators of these relationships have not yet been examined. The aim of the present study was to examine the associations between maternal lifetime betrayal trauma and parent and child well-being while also examining attachment style and emotion regulation as potential moderators. Australian mothers (N = 174) of school-age children (5-12 years) completed online self-report measures assessing betrayal trauma, well-being, attachment style, and emotion regulation strategies. HB traumas were significantly associated with greater maternal distress and trauma symptoms, reduced child well-being, greater attachment anxiety, and greater difficulties with emotion regulation but were not significantly different with regard to parenting stress, social support satisfaction, or attachment avoidance when compared with LB traumas. Emotion regulation difficulties moderated the relationship between betrayal trauma history and maternal distress. These results indicate that mothers with HB trauma histories who also have difficulties with emotion regulation may experience greater levels of distress compared to mothers with HB trauma histories who use more adaptive emotion regulation strategies. Accordingly, it may be especially important for victims of HB traumas to address trauma-related misappraisals regarding the self and others while strengthening the use of adaptive emotion regulation strategies. (PsycINFO Database Record (c) 2020 APA, all rights reserved).

Abstract WP424: Challenges of Participation in Life Activities Post-Stroke: A Qualitative Study

Background and Purpose: Our previous study of 265 stroke survivors recruited immediately before discharge from two regional rehabilitation hospitals found state self-esteem, social support satisfaction, discharge location (home, residential care facility), and gender significantly accounted for 49% of the variance in depressive symptoms. The purpose of this study is to explore the challenges of promoting participation in life activities for stroke survivors. Methods: A qualitative study with individual face-to-face semi-structured interviews were conducted. Adult managerial persons who were responsible for the development of community, rehabilitation or residential care services for stroke survivors were recruited. All participants were asked to share the mission of their institutions, types of care services for stroke survivors, perceived importance of, barriers to and facilitators of promoting participation in life activities, and opportunities for enhancing stroke care services. All interviews were audio recorded and transcribed verbatim for thematic analysis. Results: A total of 11 participants were interviewed. Five were in-charge persons of stroke support groups, two were legislators, two from residential care facilities, and two from community-based organisations. Four key themes were generated: (1) Being institutionalized was found associated with lower levels of psychosocial health, (2) Stroke survivors’ physical and cognitive limitations were perceived as key challenges in promoting participation in life activities, (3) Healthcare providers placed more emphasis on promoting physical rehabilitation than social participation, and (4) Physical environment particularly in residential care facilities posed greater challenges to promoting participation in real life activities. Conclusions: This highlights major challenges for healthcare professionals who care for stroke survivors in residential care facilities. Further studies that investigate the associations between environmental barriers, psychological morbidity and participation restriction is needed.

Burden and quality of life in caregivers of patients with amputated diabetic foot.

AbstractInformal caregivers of chronically ill patients often report burden and poor quality of life. This study aimed to evaluate the impact of caring on caregivers of amputated patients with type 2 diabetes and diabetic foot. A cross‐sectional study included a convenience sample of 110 caregivers who answered: the Burden Assessment Scale, the Depression Anxiety Stress Scales, the Social Support Satisfaction Scale, the Family Assessment Device, and the Short Form Health Survey. Multiple linear hierarchical regressions were performed to identify the variables that contributed to the burden and the physical and mental quality of life. Differences in burden as well as physical and mental quality of life were found, according to several caregivers’ sociodemographic characteristics. Lower social support, more distress, and caregiver's perception of the impact of caring on the family dynamics contributed to burden. Lower distress and not having a chronic illness besides diabetes explained the physical quality of life whereas exercise and lower distress explained mental quality of life. To promote quality of life in caregivers and reduce the burden associated with caregiving, interventions should focus on social support, distress, and the practice of exercise.

Assessing the Influence of the New Advanced Nursing Role Services on Postpartum Women

Objective: To assess the influence of the new advanced nursing role services on postpartum women. Methods: 162 patients to join our study, who undergoing spontaneous labor or cesarean in the First Affiliated Hospital of Jinan University. Their time of spontaneous labor or cesarean is from February 2017 to January 2020. They were randomly assigned to the control group (n=81) and an intervention group (n=81), that control group receive traditional nursing services and intervention group receive the new advanced nursing role services. Our researchers collect the data from participants by Self-Rating Anxiety Scale (SAS), Self-rating depression scale (SDS) and the questionnaire which patients reported access to supportive care resources, the data include supportive care resources status, satisfaction status, anxiety status and depression status. Result: In supportive care resources report, more patients of intervention group think their receive nursing service from the health care provider outside office time [44 (54.3%) vs 56 (69.1%)]. In satisfaction report, intervention group had more assessing of very well than that of control group (n=67 vs n=44). In Self-Rating Anxiety Scale, Self-rating depression scale, the intervention group had greater improvement in anxiety status than that of control group (from 62.4±7.7 to 51.8±6.1 vs from 63.4±7.2 to 57.4±6.9). Conclusion: The new advanced nursing role services provide great improvement of mental health in postpartum. However, the new advanced nursing role services need more expensive cost, but most Chinese patients are not able to afford this new nursing services.

Relationship of Job Satisfaction with Perceived Organizational Support and Quality of Care among Saudi Nurses

Background: Both, job satisfaction with quality of provided health care is considered the main issue which directly influences the health care field because if nurses do not give the quality care to their patients then the patient dissatisfaction increased. Job satisfaction is defined as the extent of workers’ contentedness with their job, either they like the job or individual aspects or facets of jobs, such as type of work or regulation. Objective: To assess nurses’ job satisfaction and perceived organizational support with their effect on quality of provided health care in Saudi Arabia. Methods: Nurses in Saudi Arabia governmental hospitals during the period from 1st March to 30th April 2020 were invited and consecutively included. Data were collected using online questionnaire. Results: The study included 355 nurses with their ages ranged from 25 to 55 years old. Females were 216 (60.8%) of the total participants. Exact of 267 (75.2%) nurses reported that they like the type of work they do, 245 (69%) provided with satisfactory equipment to accomplish my task. There was a significant relation between organizational support and job satisfaction with their effect on quality of care. Conclusion: Organizational support positively affected nonsatisfaction which in turn positively affected quality of delivered care.

Association of social support and antepartum depression among pregnant women

Background: Few investigators have evaluated the association between early pregnancy social support and depression; however, increased social support may improve mental health during pregnancy. Our objective is to examine whether in early pregnancy there is an association between social support and maternal depression among women in Peru. Methods: 2,062 pregnant women participated in structured interviews. Early pregnancy social support was measured using the Social Support Questionnaire (SSQ-6). We evaluated the number of individuals that participants could turn to in different situations (Social Support Number Score; SSQN) and their satisfaction with support received (Social Support Satisfaction Score; SSQS). Median SSQN and SSQS characterized participants according to high and low levels of support. SSQN family vs. non-family support were also evaluated separately. Antepartum depression was assessed using the Patient Health Questionnaire-9. Multivariable logistic regression procedures were used to estimate odds ratios (ORs) and 95% confidence intervals (CIs). Results: 39.6% of women reported high SSQN and 45.5% reported high SSQS. Approximately 25% had antepartum depression. Women with high SSQN had 22% lower odds of antepartum depression (OR = 0.78; 95%CI: 0.63–0.97). Similarly, women with high SSQS scores had 45% lower odds of antepartum depression (OR = 0.55; 95%CI: 0.45–0.68). Women with high SSQN non-family scores had 30% lower odds antepartum depression compared to those with low SSQN non-family scores (OR = 0.70; 95%CI: 0.57–0.86). The association between SSQN family scores and antepartum depression did not reach statistical significance. Conclusion: Increased social support may improve maternal mental health during pregnancy and this association should be assessed in longitudinal studies.

Technology acceptance, social support, and life satisfaction among rural American Indian Elders

ABSTRACT Previous studies examined factors influencing an increase in good health and quality of life among American Indian Elders (AIEs). However, there is a lack of research regarding the role of technology utilization on the quality of life of AIEs. This study explored the role of technology acceptance on social support and life satisfaction among underserved AIEs. Through convenience sampling, this cross-sectional study surveyed 233 AIEs aged 50 years or older. To measure the level of technology acceptance, an independent variable, this study used the Technology Acceptance Model (TAM) scale. The first dependent variable, social support, was measured by using the Multidimensional Scale of Perceived Social Support. The second dependent variable, life satisfaction, was measured by employing the Satisfaction with Life Scale. Hierarchical regression indicated that a high level of technology acceptance was significantly related to a high level of social support (β = .05, p ≤ .05) and a high level of life satisfaction (β = .069, p ≤ .01). In addition, a high level of social support was significantly associated with a high level of life satisfaction (β = .325, p ≤ .001). The findings suggest that technology acceptance plays an important role in social support and life satisfaction among AIEs. Computer training programs should be developed to increase the utilization of technology, which may improve the social support system or quality of life.

AFFECT MODERATES THE ASSOCIATION BETWEEN SOCIAL SUPPORT AND RETIREMENT SATISFACTION OVER TIME

Retirement is becoming more important for today’s older adults because they are living longer than before. Recently, research has started to explore how different individual resources (e.g., health or finances) and social resources (e.g., social support or social network size) influence retirement outcomes such as retirement satisfaction. Moreover, the current study sought to examine the influence of time, satisfaction with social support, and affect (i.e., positive or negative) as predictors of retirement satisfaction. Data was obtained from a longitudinal study that explored how older adults in Montreal, Canada adjusted to life in retirement over the course of three years. Hypotheses were tested using a structural equation model that investigated retirement satisfaction as predicted by time, satisfaction with social support, positive affect, and negative affect. Gender differences were also explored. Overall, there was no change over time among the variables. Satisfaction with social support, positive affect, and negative affect were all associated with retirement satisfaction in the expected directions. Positive affect moderated the association between satisfaction with social support and retirement satisfaction, such that the association was stronger for those low in positive affect. Also, negative affect moderated the association between satisfaction with social support and retirement satisfaction as a function of gender. This study extended the literature by exploring how multiple predictors interacted to influence retirement satisfaction over time. Future research should examine how individual and social resources can interact with each other to better understand retirement satisfaction.

SOCIAL SUPPORT AND SOCIAL RESOURCES PREDICTING LIFE SATISFACTION AMONG CENTENARIANS AND OCTOGENARIANS

Although much research has assessed the relationship between social support and life satisfaction for older adults, there is little information on how social support predicts life satisfaction over and above social resources among very old people. The purpose of this research was to determine pathways from demographic variables, social resources, and social support to life satisfaction. Data from 208 cognitively-intact centenarians and octogenarians of the Georgia Centenarian Study (GCS) were analyzed using multiple regression analyses to evaluate pathways from social resources via social support to life satisfaction. Three different models were analyzed in the GCS sample: one with a combined group of octogenarians and centenarians, one with only octogenarians, and one with only centenarians. Path models included: demographic variables (gender, ethnicity, residential type, and age in years) to social resources to social provisions to life satisfaction. Results in the combined older adult group showed that residence type significantly predicted social resources, β = -.26, p < .01, social resources significantly predicted social provisions, β =.15, p < .05, and social provisions significantly predicted life satisfaction, β =.15, p < .05. Results in the centenarian sample showed that both residence type and age significantly predicted social resources, β =-.19, p < .05, and β = -.17, p = .05, respectively, and social resources significantly predicted social provisions, β = .18, p = .05. Overall, results indicate the uniqueness of the centenarian population and their paths to high life satisfaction through social resources and support.

Employee Turnover Intentions: The Role of the Supervisor’s Support and Job Autonomy with Job Satisfaction Acting as a Mediator: A Case of Paramedical Staff in Thai Government Hospital

The prime objective of the current study is to explain the relationship between employee turnover intentions, supervisors support, job autonomy and job satisfaction. Furthermore, the mediating role of job satisfaction in the relationship between job autonomy, employee turnover intentions and supervisors support are examined. We have used the SEM-PLS as a statistical tool to achieve the objectives of the current study. The data is collected with the aid of an adapted questionnaire. The operation managers and finance managers of Indonesian manufacturing firms are chosen as the final sample of the current study. The current study focused on job satisfaction, and it is argued that job autonomy is a key determinant of job satisfaction, as greater autonomy will lead to more satisfaction and lower the turnover. Meanwhile, the findings of the study have revealed the fact that supervisor support is also a key factor. The results of the study are providing support to the proposition of agency theory and resource-based theory. Overall the findings of the current study are in line with the proposed findings. The paramedical staff of Thai government hospital is chosen as the sample of the study.

Psychological predictors of benzodiazepine discontinuation among older adults: Results from the PASSE 60+

BackgroundLong-term benzodiazepine (BZD) use among seniors is mostly inappropriate and associated with adverse health outcomes. To prevent these consequences, withdrawal is crucial, yet knowledge is limited about what predicts BZD discontinuation. Until now, most studies have focused on sociodemographic and BZD intake factors as predictors while neglecting psychological factors. This research addresses this issue by studying how the intensity of depressive symptoms, social support satisfaction, self-perceived competence in the ability to withdraw, and overall quality of sleep predict discontinuation in long-term older consumers. MethodSeventy-three participants aged 60 years and older were enrolled in this study. There were four time measures: before discontinuation (T1), after (T2), 3 months after (T3), and 12 months after (T4). Data were collected in the “Programme d’Aide du Succès au SEvrage” (PASSE-60+) study. ResultsSocial support satisfaction predicted discontinuation at T2 and T4. Self-perceived competence in the ability to withdraw and depressive symptoms predicted discontinuation at T4. This later prediction was counterintuitive; higher depressive symptoms at T1 were linked with higher discontinuation success. BZD intake factors (length of use and dose) were good predictors for short term discontinuation. Psychological factors were moderate predictors for short term and good predictors for long term discontinuation. ConclusionPsychological factors are good predictors of discontinuation and are better predictors than BZD intake factors of long-term discontinuation. Discontinuation programs should focus on social support and self-perceived competence to improve their efficacy. Further studies are needed to acquire a more complete picture of the psychological predictors of discontinuation success. ClinicalTrials.gov Identifier: NCT02281175.

An On-Line Survey of University Students with Autism Spectrum Disorder in Australia and New Zealand: Characteristics, Support Satisfaction, and Advocacy.

An on-line survey of 102 (51 females; undergraduate and graduate) university students with ASD across Australia and New Zealand examined student characteristics and satisfaction with academic and non-academic supports. A broad range of disciplines were studied, and the participants' reported strengths included a passion for learning, strong technology skills, and creative thoughts. The participants' greatest concerns were academic requirements and mental health, including high rates of self-harm and suicidal ideation. Despite support satisfaction ratings being high, support usage was low, possibly indicating a mismatch of supports and needs, lack of awareness of available supports, and/or poor advocacy skills.

The Mediating Role of Needs Satisfaction for Prosocial Behavior and Autonomy Support

This study examines gender differences in compliant/anonymous prosocial behaviors and perceived autonomy support. The mediation effects of needs satisfaction on relationships between perceived autonomy support and prosocial behaviors in Turkish culture are also tested. A total of 420 freshmen, sophomore, and junior students (210 female, 202 male) from various departments at a small state university in Turkey participated in the study. They were first, third and fourth year students and the mean age was 21.87 (SD = 1.71; range = 19–31). Parental Autonomy Support Scale (Soenens et al. Developmental Psychology, 43, 633–646, 2007), the Learning Climate Questionnaire (Williams and Deci Journal of Personality and Social Psychology, 70, 767-779 1996), the Basic Needs Satisfaction in General Scale (Deci and Ryan Psychological Inquiry, 11, 227-268 2000; Gagne 2003), and the Prosocial Tendencies Measure (Carlo and Randall Journal of Youth and Adolescence, 31, 31-44 2002) were used to collect data. With respect to gender differences, a One-Way ANOVA analysis showed that women scored higher than men regarding compliant and anonymous prosocial behaviors. Additionally, mediation analyses revealed that women perceived that they were the recipient of more autonomy support from their university teachers than men. No significant difference was found in respect to the provision of autonomous support from parents, nor with respect to basic needs satisfaction. The analysis of mediation effects of needs satisfaction showed that relationships between compliant and anonymous prosocial behaviors and perceived autonomy support from parents and teachers were mediated by basic needs satisfaction. These results were discussed in the framework of Self Determination Theory.