Age’n’dem was developed as a participatory design process with many older residents of Moonee Valley to: inform streetscape design, ensure access for older people including people with dementia, and be mindful of other special needs of community members ensuring measures were inclusive. Age’n’dem was delivered as a component of the Victorian State Dementia Plan Underlying Age’n’dem was a desire to change outcomes for older residents. The existing streetscape palette was tired. The experiential learning process informed redesign of Union Road streetscape in Ascot Vale, Victoria as it: operated as an intact and attractive environment for shopping, was surrounded by the highest density of older people in the municipality, particularly older women, shops played an important role in supporting people to age in place, and offered a complete range: newsagents, small supermarket, hardware, butchers, bakers and the deli, cake and coffee. Shopkeepers played an informal role: looking out for regulars, helping out when and if something happened. Residents knew, understood and relied on it. Walking up to the street, passing the time in a familiar place and dropping in on shopkeepers had become part of a daily ritual for many locals over time. What the shopkeepers did informally, helping older residents age in place was better than any response any community service could offer. Our role became one of supporting a natural and organic response by listening, watching and learning. We wanted to encourage this to happen, more often and for longer. We knew: If we made the street more comfortable we could sustain older residents’ interest as they age; If the environment was increasingly supportive it could continue to provide this function, enabling residents to age in place for as long as possible, and; Walking plays a key role in dementia prevention. Moonee Valley had budget for streetscape redesign and remediation and were funded through the Municipal Association of Victoria (MAV) and Department of Health and Human Services for Age’n’dem development. Investing in local’s knowledge was important. Process is everything. Our most articulate supporters are the older residents themselves talking on national radio, and statewide press.