The results of an extensive survey of distance education students are used in a discussion of whether external students desire academic support. The conclusion is that the overwhelming body of students consider academic support valuable in remediating problems with the study package. Meetings are more likely to be attended if they are lecturer/tutor initiated and focus on learning difficulties or problems encountered in interpreting the learning package. Provision of academic support through study centres is compared to provision through residential schools. The facilities needed to offer academic support through study centres are discussed. Changes in the mode of offering academic support are considered in the light of developments in computer and communication technology.
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