This review paper examines the use of artificial intelligence (AI) and big data analytics in solving supply chain management (SCM) issues and enhancing future operational efficiency. The primary objective is to synthesize existing research and provide a comprehensive overview of how these technologies are revolutionizing SCM. The paper systematically reviews recent literature on AI and big data applications in SCM, focusing on key areas such as demand forecasting, inventory management, and logistics optimization. By analyzing various studies and case examples, it highlights the transformative effects of these technologies on supply chain processes. The review covers a range of AI techniques including machine learning, deep learning, and predictive analytics, as well as the role of big data in capturing and processing large volumes of supply chain-related information. Key findings from the literature indicate significant improvements in supply chain visibility, decision-making accuracy, and operational efficiency. AI and big data analytics enable more precise demand forecasting, better inventory control, and optimized logistics, leading to cost reductions and enhanced responsiveness to market fluctuations. The review also discusses the challenges and considerations for implementing these technologies, such as data quality, integration complexity, and the need for specialized skills. The paper emphasizes the critical role of AI and big data analytics in addressing contemporary SCM issues and fostering future-ready supply chains. It underscores the necessity for organizations to adopt these technologies to stay competitive and achieve long-term operational excellence. The insights provided serve as a valuable resource for researchers and practitioners aiming to leverage AI and big data for supply chain innovation. Keywords: Artificial Intelligence (AI), Big Data Analytics (BDA), Supply Chain Management (SCM), Predictive Analytics, Internet of Things (IoT), Blockchain Technology, Automation, Machine Learning, Inventory Management, Logistics Optimization, Supply Chain Visibility, Real-time Monitoring, Data Quality, System Integration, Risk Management, Operational Efficiency, Strategic Decision-making, Sustainability, Supply Chain Resilience, Emerging Technologies.
Read full abstract